Leading Others Through Change





The word “crisis” in the Chinese language is composed of two characters: one represents danger and the other represents opportunity. Change has the same negative and positive connotation. It can be antagonistic, undesirable, and perilous; or it can be pleasant, welcomed, and exciting. It is a leader’s job to identify the positive prospects and communicate the opportunity that change imposes upon the organisation.

Leading others through change successfully requires thoughtful planning and innovative options. This workshop will provide participants with a clearer understanding of what happens to people when an organisational change initiative occurs. It also introduces the tools and techniques participants can use to more effectively lead change efforts in their organisation, ultimately allowing them to leave the workshop feeling better prepared to address the myriad of changes that come their way.

This 2-day workshop explores the following subjects in depth:

  • The three phases of the ACT model that help to guide specific steps in leading the change effort
  • Tactics for communicating the vision and goals of your organisation’s change initiative
  • How to assess your organisation’s environment to determine its readiness for change
  • Increasing employee commitment and motivation for the change by establishing good communication skills
  • The importance of data collection and the numerous outlets for gathering it
  • Identifying common reasons for resistance and how to manage them at all levels
  • Organising the change effort by designing the implementation and completing a RACI chart
  • Making the change a lasting part of the culture
  • How to evaluate the impact, process, and leader of the current initiative to plan for the success of future change efforts


Upon completion of this programme, the participants will be able to :

  • Understand why change initiatives fail and how to ensure their success.
  • Implement a framework to actively lead change efforts.
  • Plan for the success of future change through close evaluation of the current initiative.
  • Identify, acknowledge, and manage resistance to ensure an efficient transition.
  • Apply techniques for increasing and gaining commitment to the change.

Who Should Attend

This program is suitable for Team Leaders, Supervisors, Managers, Senior Leadership Team Members. Anyone who is responsible for the work performance of others during organisational change initiatives.

Level: Intermediate / advanced (contents designed to suit level of participants)


This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.



Fee: RM 2000 per pax

Loyalty Points: 2000 Points

Duration: 2 Days

Note: In-house course is available. Request it HERE


Bill Lewis

Bill is a qualified trainer, coach, NLP and EQ practitioner as well as a Laughter Yoga Teacher, Lego Serious Play Facilitator and a specialist in interactive Rhythm Based Training. Bill’s 35 years experience in conducting training programmes in the UK, Central Europe, the Middle and Far East have encompassed coaching and training for front line operatives through to senior board members. His focus has been on developmental programmes on cultural change, people-facing effectiveness, quality initiatives and complimentary ‘soft’ skill sets and regularly delivers programmes on leadership, problem solving, creative thinking, emotional intelligence, conflict management customer focus, stress management selling and negotiation skills. Bill is well recognised in Asia for his impactful learning multiday corporate team building event.


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