Effective Communication Skills With 6 Thinking Hats

RM1,100.00

 Effective-Communication-Skills-With-6-Thinking-Hats-hrdf-trainings

Introduction:

Learn why successful work relationships help build successful careers that motivate!

In today’s complex business environment, you have to build successful work relationships and interact with people in a positive way to achieve your organizational goals. Now, discover the basic competencies critical to solid work relationships—and career success. The first step in building better work relationships is to become aware of the differences among people—and being willing to accept these differences as a positive force within an organization. And it all starts with you. This program will motivate you to create better work relationships by becoming a “conscious communicator.” You’ll return to work better able to build constructive and beneficial work relationships by learning how to analyze situations and consciously select and use productive communication strategies.

How Will You Benefit

To help the participants to:-

  • Understand the importance of Communication
  • Learn to communicate with a purpose
  • Develop the ability to manage meetings with 6 Thinking Hats
  • Apply active listening skills
  • Learn to communicate using different styles of communication

Who Should Attend

This course is suitable for managers, team leaders and supervisors who want to maximize their positive impact on others.

Methodology

This stimulating program will maximize understanding and learning through demonstrations, role plays, group workshops and presentations and self-assessment.

Module

  • INTRODUCTION TO COMMUNICATION
    • Establish a Holistic Approach to the Term “Communication”
    • The Communication Model
    • Filter in Communication that can Affect Outcomes
  • COMMUNICATING WITH PURPOSE
    • Passive vs. Aggressive vs. Assertive Behavior – the Choice of Words make All the Difference.
    • Managing Conflicts Successfully – “Make it Safe”
  • TURNING MEETINGS TO ACTION ORIENTED AVENUES (6 THINKING HATS)
    • Using Different Hats for Different Situations – Six Thinking Hats by Edward De Bono
    • Appreciating Other People’s Hats
    • Making People Feel Appreciated to Get Commitment
    • Making People Accountable by Stressing the Importance to All Stakeholders
  • COMMUNICATION STYLES PROFILING
    • Identifying 4 Types of Communication Styles
    • Changing Styles to Suit Other People’s Communication Style to Influence Them
  • LISTENING SKILLS
    • Common Pitfalls of Poor Listening
    • Listening With the Intent to Understand
    • Verbal Listening Strategies

Fee: RM 1,100 per pax


Loyalty Points: 1100 Points


Duration: 2 Days


Note: In-house course is available. Request it HERE

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