Leadership Essentials – Emotional Intelligience

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 Leadership-Essentials-Emotional-Intelligience-HRDF-Trainings

Introduction:

Emotional Intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.

As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimism and pessimism
  • Effectively impact others

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • GETTING STARTED
  • WHAT IS EMOTIONAL INTELLIGENCE?
  • SKILLS IN EMOTIONAL INTELLIGENCE
  • VERBAL COMMUNICATION SKILLS
  • NON-VERBAL COMMUNICATION SKILLS
  • SOCIAL MANAGEMENT AND RESPONSIBILITY
  • TOOLS TO REGULATE YOUR EMOTIONS\
  • GAINING CONTROL
  • BUSINESS PRACTICES
  • WRAPPING UP

RM1,300.00 RM1,100.00

Qty:

Fee: RM 1,100 per pax


Loyalty Points: 1100 Points


Duration: 2 Days


Note: In-house course is available. Request it HERE

 Leadership-Essentials-Emotional-Intelligience-HRDF-Trainings

Introduction:

Emotional Intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.

As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimism and pessimism
  • Effectively impact others

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • GETTING STARTED
  • WHAT IS EMOTIONAL INTELLIGENCE?
  • SKILLS IN EMOTIONAL INTELLIGENCE
  • VERBAL COMMUNICATION SKILLS
  • NON-VERBAL COMMUNICATION SKILLS
  • SOCIAL MANAGEMENT AND RESPONSIBILITY
  • TOOLS TO REGULATE YOUR EMOTIONS\
  • GAINING CONTROL
  • BUSINESS PRACTICES
  • WRAPPING UP

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Surain A. Victor
Biodata: Surain, an accredited iWAM consultant specializes in Assertiveness and Self-Confidence, Body Language Basics, Coaching and Mentoring, Communication Strategies, Conflict Resolution, Creative Problem Solving, Critical Thinking, Customer Service, Developing Creativity, Emotional Intelligence, Employee Motivation, Employee Recruitment & Hiring Strategies, Facilitation Skills, Interpersonal Skills, Leadership and Influence, Negotiation Skills, Personal Branding, Personal Productivity, Presentation Skills, Public Speaking, Stress Management, Supervising Others, Teambuilding and Time Management. Clients that have benefited from his expertise include IBM Malaysia, Media Prima Sdn. Bhd., Meditop Sdn. Bhd., Pfizer Malaysia, Toshiba (M) Sdn. Bhd., LWE Engineering Sdn. Bhd., KHL Printing Co Pte Ltd, KFC Holdings (M) Sdn. Bhd., Panasonic (M) Sdn. Bhd., Shimitzu-Nishimatsu-UEM-IJM, Loh & Loh Constructions Sdn Bhd, AirAsia Academy and Exxon Mobil (M) Bhd.

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