Sales and Marketing

62%OFF
Advanced Influencing Skills For Sales Professionals Using Psychology ,
 Advanced-Influencing-Skills-For-Sales-Professionals-Using-Psychology-HRDF-Trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the vital communication techniques using psychology approach
  • Apply the NLP presuppositions to understand the fundamental of communications
  • Make key changes to personal behavior and beliefs that hinder the communications
  • Acquire high level of empathy to resolve conflicts in communications
  • Apply questioning techniques that provide solutions to the listeners other than the normal advises
  • Use the Time-Line Therapy effectively to remove the emotional troubles that affects the way we judge others

Who Should Attend

This program is a must buy-in for Managers, executives, supervisors or any superiors that needs to communicate and influence the workers.

Methodology

Lecture, demonstrations and practical exercises.

Module

  • INTRODUCTION TO THE PSYCHOLOGY IN COMMUNICATION
  • EQ AND ITS INFLUENCE ON COMMUNICATION
  • MYERS BRIGGS ASSESSMENT ON PERSONALITY TYPES
  • WORKERS PROFILE FOR IMPROVED COMMUNICATIONS USING MYERS BRIGGS METHODS
  • IDENTIFY MYERS BRIGGS 16 ORDER OF PREFERENCES
  • APPLICATIONS OF PERCEPTUAL POSITIONING METHODS TO DEAL WITH DIFFERENT PERSONALITY TYPES EFFECTIVELY
  • THE IMPACT OF LANGUAGE ON BEHAVIOR USING LANGUAGE AND BEHAVIOR PROFILE (LAB)
  • DEEP RAPPORT BUILDING USING PSYCHOLOGY
  • CHARACTERISTICS OF PRIMARY REPRESENTATIONAL SYSTEMS – UNDERSTANDING THE PEOPLE AROUND US
  • APPLYING DISSOCIATIVE FRAME FOR HANDLING CRITICISM
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Be A Professional Sales Champion

RM2,600.00 RM1,000.00

Be A Professional Sales Champion ,
 Be-A-Professional-Sales-Champion-HRDF-Trainings

Introduction

‘BECOME A PROFESSIONAL SALES CHAMPION’ is a highly energized program specially designed for building successful sales personnel. The program is inspirational and creates PROFESSIONAL SALES CHAMPIONS who are confident, motivated and focused individuals. The program increases self-esteem and helps project the highest level of professionalism in their chosen vocation. This dynamic program will be focused on Sales and its bottom line objectives. Positive attitudes and behavioral change will be enforced to ensure participants return to their workstations with extraordinary vigor and commitment towards their Sales objectives.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the unique language of a Professional Sales Champion
  • Be highly motivated and ready at all times for a Sales opportunity
  • Understand the importance of first impressions in beginning a discussion
  • Keep a positive mind and pitch effectively for increased sales ratios
  • Become a champion at reading the situation and handling objections
  • Close the Deal, Nothing else matters
  • Be professional in ensuring timely follow ups and closing of sales
  • Set clear precise and worthwhile sales goals

Who Should Attend

This program is suitable for basic, mid and higher levels of Sales personnel.

Methodology

This stimulating program will maximizes the understanding and learning through Pre/Post Assessment test, Power Point presentation, Experiential Learning & sharing, Group discussion & presentation, Activities, Quiz and Quick test on Modules and Case study – relevant to organisation (Optional)lecture, discussion, case studies and practical activities.

Module

  • UNDERSTAND THE SALES LANGUAGE
  • FIRST IMPRESSIONS COUNT
  • MAKING THE CALL
  • PITCH IT RIGHT
  • HANDLING OBJECTIONS
  • CLOSE THE DEAL
  • BE A PROFESSIONAL, FOLLOW UP
  • SET YOUR GOALS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
54%OFF
Branding With Social Media

RM2,600.00 RM1,200.00

Branding With Social Media ,

Introduction

This workshop aim to create awareness for company branding with the use of Social Media, with a focus on Facebook. We will consider an overview of Social Media and how that fits into your total Marketing Plan in the first part of the training.

Once we understand the plan for using Social Media and how that works with other your other marketing channels, we will delve into using Facebook to create product and services awareness as well as branding.

Objective

Upon completion of this programmed, the participants will be able to:

  • Create awareness for company branding with the use of Social Media, with a focus on Facebook.
  • Understand important components of Social Media and Online Marketing and the different ways they can use this new channel to promote their presence.
  • Appreciate the different ways they can use Facebook to get the word out about the group.
  • Create Awareness and Branding For the Group

Who Should Attend

This program is suitable for Managers level

Methodology

This stimulating program will maximizes the understanding and learning through presentations, individual work, group work, activities, case studies, videos and games

Module

  • TIRED OF NOT GETTING RESULTS WITH SOCIAL MEDIA?
    • Do You Know If You Are Getting The Results You Want?
    • Are You Getting The Results You Want?
  • SOCIAL MEDIA OBJECTIVES AND PLANS NEED TO BE IN PLACE
    • Before Branding Or Products “Go Live”
    • Time To Tweak Your Processes
    • Setting Up Structures To Get These In Place
  • THE SOCIAL MEDIA PLATFORMS YOUR BUSINESS CAN USE
    • A Look At What’s Available
    • Which Ones Suit Your Industry And Audience?
    • The Different Ways You Can Use Them
  • UNDERSTAND HOW SOCIAL MEDIA IS OFTEN USED WRONGLY (AND COST YOU DEARLY)
    • A Look At What “Not To Do”, The Many Costly Mistakes To Avoid
    • Always Be Compliant And Keep Up With Changes In The Game
  • WHO’S TALKING ABOUT YOUR BRAND OR SERVICES
    • Research
    • Responses
  • HOW IS YOUR BRAND PERCEIVED BY YOUR MARKETING?
    • Research
    • Responses
    • Case Study
  • FACEBOOK DICTATES THE GAME
    • Here Are The Rules – Break At Your Own Risks
    • Here Are The Best Practices
  • HOW YOU CAN USE FACEBOOK FOR BRANDING IN YOUR SPECIFIC INDUSTRY
    • Focusing On You
    • Focusing On Your Market
    • Relevant Strategies
    • Some Tips And Techniques You Can Use After This Workshop
  • LIKES VS SALES, WHICH ONE NOW?
    • The Different Kinds Of Facebook Likes (This Is A Big Section)
    • Less Is More
  • THE WRONG KIND OF “LIKES” WILL HURT YOUR BRAND
    • The Surprising Yardstick Used By Facebook
    • What You Should Focus On
  • THE USE OF “FREE FACEBOOK”
    • The Different “Free” Facebook Features (Page, Place, Events Etc, This Can Be A Big Section)
    • Show The Appropriate Ones
    • Show The Different Ways Of Posting (This Is A Big Section)
    • Highlight The Different Ways Of Managing This Platform
    • How You Can Get More People To See Your Posts (Without Paying)
  • THE USE OF “PAID FACEBOOK”
    • The Different Types Of Facebook Advertising (This Is A Big Section)
    • What’s Most Appropriate
    • A Look At Analysis, Monitoring And Tweaking (This Is A Big Section)
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
62%OFF
Closing Sales Skills

RM2,600.00 RM1,000.00

Closing Sales Skills ,
 Closing-Sales-Skills-HRDF-Trainings

 How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the key elements behind the various Sales Closing Techniques.
  • Gain insights customer’s mental decision-making process.
  • Expose to key Attitudes and Beliefs when dealing with customers.

Who Should Attend

  • This course is specially designed for Executives, Supervisors, Officers, Assistant Managers, Team Leaders, Managers involved in sales
  • Level Executives , supervisors and manager

Methodology

This stimulating program will includes role-plays, group and individual coaching, lectures and group exercises to enhance internalization of concepts or techniques

Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
Consultative Selling Techniques

RM1,300.00 RM850.00

Consultative Selling Techniques ,
 Consultative-Selling-Techniques-HRDF-Trainings

Introduction

There will always be a “Price War” in almost every industry and most sales person who are untrained would prefer to be in an organization that provides the “Cheapest” product or service in their industry. These untrained individuals are also known as “Order Takers” by some but the fact of the matter is that they are not trained and equipped with the skill as a consultative sales expert. This technique of selling is used by professional sales people who sells big ticket items and they are usually from organizations that are market leaders.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • List down a detailed Sales Process Flow
  • Build and maintain relationship with customer as a consultant
  • Identify different types of customers in their industry
  • Close and gain confidence from their customers
  • Plan and prepare for an appointment
  • Match their customer needs to their product and service
  • Apply effective negotiation strategies

Who Should Attend

This program is suitable for Sales Executive, Managers, Directors, Business Development Manager

Methodology

This course will be conducted through interactive lectures, PowerPoint presentation, video presentation, role-play, and group discussions

Module

  • THE SALES PROCESS
  • SALES PRESENTATION
  • CLOSING THE SALE
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
Corporate Public Relations

RM2,600.00 RM1,000.00

Corporate Public Relations ,
 Corporate-Public-Relations-HRDF-Trainings

Introduction

This program introduces how to create a Press Release and Press Invite to promote your services and product to the public through the media.

How Will You Benefit

Learn how to grab the attention of the Editors and tips of being Media Savvy. Learn the Do’s and Don’ts that can make the press respect you and your message. This program is must for companies to be in the public eye.

Who Should Attend

This program is a must for Managers/Executives/Officers: Corporate Communications, Public Affairs Communications, Government Affairs Communications, Fundraising Consultants, Media Relations, Press Secretaries, Publicist, Public Relations, Media Events Coordinators, Event Organisers, Public Relations Assistants, and Marketing Coordinators.

Methodology

The course comprises trainer-led lectures with a strong emphasis on Practical Experiences, Lecture, Videos, Power Point Presentations., Discussion, Role Play, Group discussions and case studies.

Module

  • WHAT IS PR?
  • GETTING THE NEEDED PR COVERAGE
  • YOUR MEDIA PROFILE
  • THE IMPORTANCE OF FOLLOW-UPS IN PR
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Effective Sales Negotiation

RM2,600.00 RM1,000.00

Effective Sales Negotiation ,
 Effective-Sales-Negotiation-HRDF-Trainings_2

Introduction

Buyers are becoming better at negotiating with their suppliers. It is extremely crucial for a sales professional to develop their skills in negotiation as it would avoid the losses associated with discounting and failure to close profitable deals. Investment in sales negotiation skills development would therefore become absolutely imperative for effective and successful sales executive.
This workshop is focused on setting in crucial principles for the development of robust sales negotiation sales and helping the sales professional to apply the relevant techniques

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Identify 6 different stages of Sales Negotiation Process
  • Develop a minimum of 2 different Sales Negotiation Strategies
  • Apply 3 different Sales Negotiation Techniques

Who Should Attend

  • Sales Negotiators, Sales Executive, Sales Manager, Pre-Sales Consultant
  • Level for Sales Executives and above

Methodology

This program will be presented via Multimedia Presentation, Hands on Demo, Personal Reflection, Role Playing, Q&A Session and Negotiation Activities

Module

  • SALES NEGOTIATION AND THE BUSINESS
  • SALES NEGOTIATION STRATEGIES
  • SALES NEGOTIATION TECHNIQUES
  • SALES NEGOTIATION IN ACTION
  • NEGOTIATION EVALUATION
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
Effective Sales Negotiation – 1 Day ,
 Effective-Sales-Negotiation-HRDF-Trainings

Introduction

Buyers are becoming better at negotiating with their suppliers. It is extremely crucial for a sales professional to develop their skills in negotiation as it would avoid the losses associated with discounting and failure to close profitable deals. Investment in sales negotiation skills development would therefore become absolutely imperative for effective and successful sales executive.
This workshop is focused on setting in crucial principles for the development of robust sales negotiation sales and helping the sales professional to apply the relevant techniques

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Identify 6 different stages of Sales Negotiation Process
  • Develop a minimum of 2 different Sales Negotiation Strategies
  • Apply 3 different Sales Negotiation Techniques

Who Should Attend

  • Sales Negotiators, Sales Executive, Sales Manager, Pre-Sales Consultant
  • Level for Sales Executives and above

Methodology

This program will be presented via Multimedia Presentation, Hands on Demo, Personal Reflection, Role Playing, Q&A Session and Negotiation Activities

Module

  • SALES NEGOTIATION AND THE BUSINESS
  • SALES NEGOTIATION STRATEGIES
  • SALES NEGOTIATION TECHNIQUES
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
Effective Sales Skill For Sales Personal ,
 Effective-Sales-Skill-For-Sales-Personal-HRDF-Trainings

 How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Deeply comprehend human psychology towards selling
  • Naturally and confidently marketing themselves
  • Sell on understand customers’ needs and effectively handling sales interview
  • Apply sales strategies to increase sales productivity
  • Maintain super customers relationship

Who Should Attend

  • Sales personnel, who desire to become peak performers, sustain positive mindset towards selling, enhance their knowledge, attitude, skills and habits; maintain superb customer relations; and improve their sales production.
  • Level for Sales personnel and above

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • UNDERSTANDING SELLING PSYCHOLOGY
  • FACE TO FACE APPOINTMENT
  • COMMUNICATION AND QUESTIONING SKILLS
  • SUPERB CUSTOMER RELATIONSHIP
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
Effective Selling Skills

RM1,300.00 RM850.00

Effective Selling Skills ,
 Effective-Selling-Skills-HRDF-Trainings

 How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Plan and prepare sales presentations to meet their audiences’ need
  • Apply selling skills in a structured manner in various scenarios
  • Handle questions and answers and difficult people

Who Should Attend

  • This program is suitable for Management, Executives, Engineers and Personnel who need to sell to Internal or External Customers
  • Level for Executives and above

Methodology

This stimulating program will maximizes the understanding and learning through Lectures, Slide Presentations & Workshops (exercises, case studies, presentation, discussion)

Module

  • INTRODUCTION AND SALES SKILLS
  • PRE SALES PREPARATION
  • STEP BY STEP PROCESS
  • CLOSE THE SALE
  • POST SALES ADMINISTRATION
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
Effective Selling Skills In Creating Long-Term Customer Relationships ,
 Effective-Selling-Skills-In-Creating-Long-Term-Customer-Relationships-HRDF-Trainings

Introduction

Whether you are directly involved in sales as a salesperson or the production of these products or services, knowing how to sell is an incredibly useful skill. As the number of products, ideas and concepts have increased, so is the need to inform and convince others of their benefits and applications to personal and professional lives. Sales skills therefore have become a vital part of any successful business and organization.

The intensified competition puts effective selling in the spotlight. Having a solid selling plan to manage competitive selling situations is more crucial than ever.

“A sale is not something you pursue, it is something that happens to you while you are immersed in serving your customer.” – Unknown

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Clarify the behavior and skills of a successful sales professional
  • Sell using a structured framework and have the right mentality to maximize your conversion
  • Use a customer-centered selling approach by offering solution
  • Know when – and how – to use the closing techniques to earn the business
  • Productively manage your time and territory
  • Manage the customer relationship on an on-going basis

Who Should Attend

This program is suitable for sales personnel and sales managers.

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, role plays and practical activities

Module

  • SELLING IS A PROCESS
  • FRAMEWORK OF SELLING
  • CRITICAL SKILLS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Effective Telemarketing Skills

RM2,600.00 RM1,000.00

Effective Telemarketing Skills ,
 Effective-Telemarketing-Skills-HRDF-Training

Introduction

Appointments are usually made over the phone by the sales person while the telemarketer would try their very best to close a deal over it. As most people do not get to see the person making the call, a high percentage of the calls are rejected. However, this would not be the case for a trained and skilled sales person and telemarketer. They will be able to close in both in the appointment and the sale. This skill will boost the company’s sales and profit as it allows more doors to open over a simple phone call.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Utilize the phone as a powerful tool in sales and making appointments
  • Convert sales enquiries to sales
  • Increase the closing ratio over the phone
  • Use effective techniques to handle objections
  • Prepare an effective script

Who Should Attend

Executives, Telesales, Telemarketing, Managers, Sales Professionals, Business Development Managers, Sales Directors

Methodology

This course will be conducted through interactive lectures, PowerPoint presentation, video presentation, role-play, and group discussions

Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Enhance Your Industrial Selling Skills ,
 Enhance-Your-Industrial-Selling-Skills-HRDF-Trainings

 How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Impart an effective approach to industrial selling by focusing on the customer’s unique requirements.
  • Internalise proven selling techniques that quickly builds trust in the business relationship.
  • Close the sale at best opportunity by reading buying signals and by applying trial closing techniques.
  • Develop useful strategies in the fundamentals of negotiation.
  • Discover the participant’s strengths so as to be more effective with their prospect and client interaction.
  • Identify their prospect’s buying behaviour so as to sell to them the way they like to buy

Who Should Attend

This course is suitable for all Sales Engineers, Sales Support Team, Customer Service, Personnel Service, Technicians and Product Specialists

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies, practical activities, role play, video screening and group work

Module

  • WHAT IS INDUSTRIAL SELLING?
  • UNDERSTANDING THE INDUSTRIAL BUYING BEHAVIOR
  • CORE SKILLS
  • TRACKING SKILLS
  • SHAPING SKILLS
  • YOUR PERSONALITY IS YOUR STRENGTH
  • HANDLING DIFFICULT CUSTOMERS
  • BUYING SIGNALS
  • MEETING THE CUSTOMER FOR THE FIRST SALES CALL AND OR NEGOTIATING FOR A CLOSE
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Enhancement Of Excellence Sales Management Skills ,
 Enhancement-Of-Excellence-Sales-Management-Skills-HRDF-Trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Apply the use of back track analysis on self-performance evaluation
  • Identify rooms of improvements to excel in the industry
  • Be more vigilant on sales opportunities turning a non-prospect into a prospect.
  • Build charismatic characters in both personal and professional life
  • Sell anything to anybody anywhere – without hassles.
  • Train and coach your subordinates or others in sales and marketing areas
  • Communicate in an effective manner
  • Harness frustration, negatives and rejections energy to a constructive notion
  • Develop unique individual style and comfort in performing sales presentation
  • Understand vividly your strength and weaknesses in managing sales team.
  • Create your own market demand by understanding mind painting techniques
  • Relate your own marketing styles in products or services sales presentation
  • Live in individual persona and stick to it for the rest of your life.
  • Get instant result on your sales effort.
  • Perform powerful and high impact sales presentation to client organizations or companies decision makers.
  • Stand by competitors and compete in the highest business ethics with high level confidence
  • Become an asset to your company – Sales manager role, coaching, managing and leading a team.
  • Chart you and your family future in the utmost hostile environment of economic turmoil
  • Be more financially and economically sound

Who Should Attend

This course is designed for middle to Upper level management, sales managers, entrepreneurs, in-house trainers and company managers

Methodology

This training encompasses of important elements in developing independent, progressive and result oriented sales and marketing personnel. The participants will be trained in a comprehensive circuit of the field mentally and physically. Important Neuro-Linguistic Program tools such as Hypnosis, Time-Line and Semantic will be used in order to bring out the utmost potential of the participants. Lectures on several topics, group activities, assignments, group discussions, management games and problem solving activities will be introduced in both academic and non-academic manner to enhance participants understanding. Audio, Video and Slide presentation will aid throughout the program. Individual assessment on ‘assertiveness’ will be provided in a form of standard questionnaires and evaluation

Module

  • SALES AND MARKETING TRIVIA
  • THE SKILL IS IN YOUR HANDS – WHAT MORE CAN YOU DO WITH IT?
  • POWER GENERATOR
  • TAKE THE LEAD AND BRING IT ON
  • COACHING STYLES – GREEN APPLE AND RED APPLE
  • SALES MANAGEMENT OVERVIEW
  • MANAGING A SALES AND MARKETING TEAM
  • TIME IS OF ESSENCE
  • YOU HAVE A SALES TEAM. WHAT NOW?
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Enhancing Personal Selling Skills

RM2,600.00 RM1,000.00

Enhancing Personal Selling Skills ,
 Enhancing-Personal-Selling-Skills-HRDF-Trainings

Introduction

Products and services do not sell by themselves. They need to be promoted by sales personnel and intermediaries. Those entrusted with selling should understand what make it tick to increase market share for the company in this rapid growing industry, i.e. not only sell products and services, but to sell solutions and knowledge. Sales and service personnel are not born, they can be trained to perform the task productively. Besides acquiring the necessary product knowledge and selling attitudes, the sales personnel need to build close rapport with their co-workers, customers and business partners.

By doing so, it will provide customers with much convenience and value. In turn, the organization will become more effective, efficient, competitive and ultimately become more profitable. This 2-day programme is aimed at sharpening the sales personnel’s skills in prospecting, presenting, selling and servicing the prospects and customers. Emphasis will also be placed on the importance of interpersonal skills to start and maintain good customer service and how to overcome objections and rejections.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Have a better understanding of the roles and functions of a sales personnel.
  • Appreciate the reasons for buying your products and services
  • Sharpen the personal selling skills and techniques
  • Manage difficult customers and complaints
  • Answer objections and manage rejections

Who Should Attend

  • This program is suitable for Sales and marketing personnel who are involved in retail sales and corporate sales and others who wish to venture in the career of selling
  • Level for Executives and above

Methodology

Course methods include a combination of lectures, group discussions, presentation, video-tap viewings and reviews and role-play.

Module

  • SELLING AS A CAREER
  • THE 3 TYPES OF QUALITY
  • THE 3 LEVELS OF A PRODUCT
  • THE 4 CYCLES OF PERSONNEL SELLING
  • REFERRAL SALES
  • HUMAN RELATION SKILLS AND CUSTOMER SERVICE EXCELLENCE IN SELLING
  • MANAGING OBJECTIONS AND REJECTIONS
  • BE A PROFESSIONAL AND STAY ABOVE ALL OTHERS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
37%OFF
Event Planning – Blueprint for Success ,
 event-planning-blueprint-for-success-hrdf-trainings

Introduction

Ever notice how the best events look effortless? Everything seems to unfold perfectly. A well-planned, well-run meeting, retreat or convention is a thing of beauty. Most likely, event planning isn’t your primary job. Somehow, the responsibility just landed in your lap. And now, it’s up to you to bring it all together like clockwork to create the memorable occasion everyone is anticipating. Get the tips, techniques and tricks the pros use to put on flawless events in this workshop. You’ll discover the inside track at this seminar and gain confidence you need to pull everything off like a real pro, even if this is your first time planning an event.

Objective

By the end of the course you will be able to master the aspect of event planning like a professional event planner.

Who Should Attend

Everyone involved in organising events either big or small scale

Methodology

Lecture, individual/group exercises and demonstration

Module

  1. Master the aspect of event planning like a professional event planner
  2. Your team will learn the fundamental how to do a proper event Costing, Fact Sheet and Timeline to monitor the stages of planning effectively
  3. How to get the correct venue, suppliers, contractors and how to work with your contact person effectively for your event
  4. Learn the secret on how event organisers had been successfully executing their event at almost ZERO cost
  5. How to make a great first impression on your event
  6. Learn to do a presentation of your proposed event to the management
  7. What is an Event Order and how it can save you a lot of last minute event mistakes and stress
  8. Learn to prepare a Master Cue Sheet for your Opening Ceremony/Launching of Product event
  9. Understand how to prepare a Press Release
  10. How to avoid time wasters by identifying what is necessary in planning your event
  11. Press & Media invites and preparation of Press Kit
  12. How to choose the correct people to be in the planning committee
  13. How to work with volunteers effectively to avoid confusion and time wasters
Learn More

RM2,600.00 RM1,650.00

  • Availability: in stock
35%OFF
Fundamentals Of Quantum Sales Closing ,
 Fundamentals-Of-Quantum-Sales-Closing-HRDF-Trainings

Introduction

“A sale is not something you pursue, it is something that happens to you while you are immersed in serving your customer.”

Sales are the lifeline of any organization. While the support teams are crucial in the operations and running of the business unit, it is revenue that will ultimately determine the growth, expansion and success of the company.

Management experts cannot stop emphasizing on the importance of the sales team and its development. The question is, in the highly competitive world that we are in, how do we equip our sales people with the best techniques and strategies to outbid, outlast and outperform your competitors?

People buy people first, products and services second. Isn’t it true that when we like a person, when we feel a connection with the salesperson, anything he or she says just makes sense? We like to buy from sales people who treat us like friends, who service us like friends. The truth is, if closing the sale is the goal, then building the relationship is the journey. This high-impact training is all about helping you to build that relationship!

Using cutting-edge psychological techniques such as Neuro-Linguistic Programming (NLP), participants will be introduced to success principles and strategies used effectively by world class communicators and influencers. On top of being equipped with the right mindset to develop better relationship with clients, your sales people will also learn success principles to fortify their attitude, so that despite the adversities that they face – economy, rejection, tough clients – they will be able to stay true to their goals and seal the deal.

Practical applications will also be introduced that participants can add to their daily interaction with their prospects. Learn how to use gestures and body language convincingly, utilizing the right words for the best effect, and picking up the “buying” signals from the prospects. At the end of the workshop, expect to be equipped with the mindset and skillset to create that quantum leap in sales!

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Learn the secrets of top sales achievers.
  • Use the right mental attitude to better handle adversities, challenges, rejections and objections.
  • Be equipped with instant rapport techniques to quickly create a connection with anyone.
  • Develop the art of using the right questions techniques that lead to the close time and time again.
  • Help customers feel good about their buying decisions.
  • Delight and create raving fans amongst your customers.

Who Should Attend

  • This program is suitable for Sales Managers and Sales Professionals
  • Level for Managers and above

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities

Module

  • WELCOME & INTRODUCTION
  • BEHAVIOURAL & COMMUNICATION STYLES
  • PROFESSIONALISM MAKES THE DIFFERENCE
  • RAPPORT BUILDING
  • OVERCOMING BUYER’S FEARS & PROCRASTINATION (OBJECTIONS)
  • QUESTIONING & LINGUISTICS TECHNIQUES
  • GOING BEYOND THE EXTRA MILE
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
Future Of Branding

RM2,600.00 RM1,000.00

Future Of Branding ,
 Future-Of-Branding-HRDF-Trainings

Introduction

In this age of easy entry of brands and products into the market, thanks to globalization, internet, and fast-advancing technology, it becomes more challenging than ever to sustain your brand (product, service, place, etc) in the midst of a plethora of competitive brands.

Brand and product differentiation is easily copied. Thus, it is imperative to go beyond the functional/utilitarian, and focus on the emotional and psychosocial concerns and desires of the consumers. This program will provide you with insights on how to build long-lasting, meaningful Brand Affinity via Emotional Bonding with your target customers and the public at large, and in the process build a strong brand. You will discover a whole new way of strategizing the brand, managing the brand and communicating the brand.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Closing sales
  • Develop profitable ,long term business relationship with customers
  • Sell more competitively
  • Increase long term profitability
  • Build rapport more effectively
  • Apply psychological selling and presentation skills
  • Use the latest presentation skills
  • After sales strategies
  • Positive mind-set

Who Should Attend

Corporate people of any level, as well as entrepreneurs and business people, who desire to get insights on the Future of Branding, so as to abandon past and existing branding practices that do not work anymore, and to adopt the new way of creating, building and sustaining strong brands, through focusing on the emotional/psychosocial concerns/desires of the consumer and public at large.

Methodology

Activities-Based Experiential Learning, via:

(a) Principles and Concepts in Holistic Branding
(b) Case Discussions
(c) Creative Learning  Tools for Brand Strategizing and Brand Communication
(d) Mini Quizzes to affirm Key Learning Points
(e) Group Brainstorming
(f) Practicals, Role Plays, Presentations and Demonstrations by Individuals and Groups

Module

  • Module 1 – Why The Need For Branding
    • What is a Brand
    • Value of Branding
    • Purpose of a Brand
    • Power of Branding
    • Hallmarks of a Most Valued Brand
  • Module 2 – Fundamentals Of Holistic Branding
    • Key Principles of Holistic Branding
    • Strategic Holistic Branding: 3 Interlinked Phases
    • Brand Strategy/Identity
    • Brand Management System
    • Integrated Brand Communication
  • Module 3 – The Future Of Branding
    • Stand Out With Emotional Connectors
    • Stay Relevant in the Face of Fast-Changing Trends
    • Build Long-Range Brand Relationship
  • Module 4 – Optimizing Brand Affinity Via Emotional Bonding
    • Personalized Brand-Customer Relationship
    • Personalized “Brand Persona”
    • Personalized “Brand-Driven” Organization
    • Personalized Brand Communication, including Brand Reputation Management
  • Module 5 – Transforming Customers Into Brand Advocates Via Emotional
    Branding

    • Emotional Branding: 3 Key Principles
    • Emotional Branding: Art & Science of Execution
  • Module 6 – Stepladder To Brand Insistence
    • Brand Awareness
    • Brand Trial
    • Brand Reflection
    • Brand Retry
    • Brand Acceptance/Rejection
    • Brand Loyalty
    • Brand Insistence
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Having An Entrepreneurial Mindset For The Corporate Leader ,
 Having-An-Entrepreneurial-Mindset-For-The-Corporate-Leader-HRDF-Trainings

Introduction

This programme aims to address the importance of having an entrepreneurial mindset in business. As a leader or in corporate management, one can no longer afford to think like an employee. In today’s competitive business world, organisations’ employees have to learn to equip themselves with business updates and developments, being creative and visionary, as well as being far sighted.

This 2 day workshop gets the heads and senior managers to think as an entrepreneur and be able to lead their team like an entrepreneur.

This programme will empower participants with personal empowerment, effectiveness and communication skills to motivate themselves, others and understand the overall fundamental human needs. This programme covers both interpersonal as well as intra personal communication skills. How we relate to others is a reflection of how we relate and understand ourselves.

This programme will be excellent for those who have to excel in their lives, lead others, set an example, and manage team mates to reach a goal. The Accelerated Learning Technology used in this course is unique to the brand of the workshop as participants learn 400% faster than any other courses.

This workshop is designed to help participants to be proactive, responsible and empowered. Every participant will benefit from this training by learning how to live a happy and contented life while achieving personal and professional goals. Companies or organizations will benefit by having motivated, focused, confident employees who know how to bring added value to their work

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Undertake the roles of the empowered person, team member and leader, it is essential to understand oneself, be self-motivated, and understand the importance of spiritual quotient.
  • Understand the mindset of an entrepreneur
  • Adeptly converse and network with others
  • Empower them to improve themselves and as a result become better leaders, team members & individuals
  • Being creative and identifying business opportunities
  • Develop an aura of charisma and influence

Who Should Attend

This program is suitable for Executives, Managers, Decision Makers, Sales Managers, Head of Departments, Project Leaders, and all those who are responsible to be proactive in generating business and income for the organization.

Methodology

Delivery will be done using the Accelerated Learning Technology. The Accelerated Learning technology makes use of flip charts, music, movies, colours and co-operative learning to create the relaxed and joyous environment. Some of the methods used to create impact full learning include:

  • Modelling
  • Games
  • Simulations
  • Metaphors
  • Role-Plays
  • Projects
  • Individual Reflections
  • Group Discussions
  • Physical Activities

True learning occurs through discovery. The various methods used in the programme allow you to be fully involved in the process and discover the learning for yourself. Once you discover, you learn and you take ownership of the learning.

Module

  • INTRODUCTION
  • YOUR WHOLE BEING TRANSFORMATION
  • THE POWER WITHIN YOURSELF !
  • THE POWER OF YOUR MIND
  • CREATING A VISION
  • BUSINESS ETHICS AND PRINCIPLES OF SUCCESSFUL ENTREPRENEURS
  • CHARACTERISTICS OF ENTREPRENEURS
  • ENTREPRENEURS TAKE ON BUSINESS AND SOCIAL RESPONSIBILITIES
  • ETHICAL DECISIONS
  • UNDERSTANDING PEOPLE
  • INFLUENCING SKILLS
  • PERSONAL EMPOWERMENT
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
High Impact Negotiation Skills

RM2,600.00 RM1,000.00

High Impact Negotiation Skills ,
 High-Impact-Negotiation-Skills-HRDF-Trainings

Introduction

“The reason we negotiate is to produce an outcome better than the outcome we can obtain without negotiating.” – Roger Fisher & William Ury (Authors of Getting To Yes: Negotiating Without Giving In)

In a challenging economy where everyone takes position, how do you negotiate to get what you want without losing too much of what you have?

Negotiation skills are used by all managers, either face-to-face or by telephone, both with external organizations and internally with colleagues. Beyond the world of buying and selling, managers use negotiation skills for a variety of reasons; project deadlines, human resource allocations, service delivery specifications, improved support, or increased budget allocation.

This intensive, hands-on, activity driven program teaches skills that boost better results through increased understanding and effective implementation of the negotiation process. It helps sharpen the negotiation skills of even experienced managers, empowering you to take advantage of every negotiation opportunity. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing any negotiation every time.
High Impact Negotiation Skills focuses on the following areas:

  • Communication
  • Listening
  • Questioning
  • Languishing
  • Influence

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Identify and negotiate the best outcome possible
  • Understand and employ the key skills and processes to negotiate successfully
  • Develop your own successful negotiation style with key behavioral elements
  • Develop negotiating strategies that can be used according to the needs and demands of your organization.
  • Employ different tactics in situational negotiations

Who Should Attend

Directors, CEOs, general managers, executives, supervisors, managers, team leaders, frontline executives, sales professionals, marketing specialists, customer service and everyone who has a stake in the organization’s top line revenue growth and its sustainability

Methodology

To change your direction, shift your thinking.
However long ago you learnt to ride a bicycle, it’s likely an experience you’ve never forgotten. The skill remains with you today. When was your last corporate training program? How much of what was learnt is actively applied in your business today? Are all that remains the workshop manuals left on your shelf?
Our programs are initiatives that last. They encourage new ways of thinking. They open up ways to create extraordinary achievements. We believe individual behavior and attitude contribute significantly to the overall excellence of your organization. So we focus on what really matters.
Our unique methodology of combining experiential, instructional and discovery learning, and supported by modern coaching technology, creates powerful shifts in attitudes and behavior that will encourage sustainable change in your organization. These changes make an impact on results where it matters.
In our programs, you can expect an extensive use of case studies, debriefing, dyads, facilitated coaching, feedback, games and activities, group discussions, lectures, psychodramas, simulations, story-telling and structured instruments.

Module

  • OVERVIEW
  • INFLUENCE IN NEGOTIATION
  • INTERPERSONAL COMMUNICATION
  • MAKING AGREEMENTS
  • OPENING THE NEGOTIATION
  • NEGOTIATING THE NEGOTIATION
  • CLOSING THE NEGOTIATION
  • COACHING WISDOM
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
High Impact Selling Skills

RM2,600.00 RM1,000.00

High Impact Selling Skills ,
 High-Impact-Selling-Skills-HRDF-Trainings

Introduction

“The greatest danger for most of us is not that our aim is too high and we miss it,
but that it is too low and we reach it.” –  Michelangelo

Today’s marketplace is highly competitive and every organization is looking for a larger and more profitable share of the market. In a challenging economy where the customer is king, how do you position the features and benefits of the products and services you represent in such a way that the customer will view you as a preferred choice?
This intensive, hands-on, activity-driven program teaches skills that boost sales and profitability through increased understanding and effective implementation of the selling process. It helps sharpen the selling skills of even experienced sales personnel, empowering you to take advantage of every sales opportunity and aggressively expand your business professionally. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing your customers every time.
High Impact Selling Skills focuses on the following areas:

  • Mindset
  • Communication
  • Creativity
  • Listening
  • Questioning

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Sell almost anything to almost anyone, every time
  • Use various selling strategies to develop winning solutions for your customers
  • Close the sale with minimum effort and maximum results in revenue and profitability
  • Maximize the effectiveness of every customer interaction
  • Create a loyal relationship between the customer and your company’s brand and what it represents

Who Should Attend

  • Sales Professionals, Marketing Specialists, Front Liners and Customer Service Agents as well as everyone who has a stake in the organization’s top line revenue growth and its sustainability
  • Level for Front Liners and above

Methodology

To change your direction, shift your thinking.

However long ago you learnt to ride a bicycle, it’s likely an experience you’ve never forgotten. The skill remains with you today. When was your last corporate training program? How much of what was learnt is actively applied in your business today? Are all that remains the workshop manuals left on your shelf?

Our programs are initiatives that last. They encourage new ways of thinking. They open up ways to create extraordinary achievements. We believe individual behavior and attitude contribute significantly to the overall excellence of your organization. So we focus on what really matters.

Our unique methodology of combining experiential, instructional and discovery learning, and supported by modern coaching technology, creates powerful shifts in attitudes and behavior that will encourage sustainable change in your organization. These changes make an impact on results where it matters.

In our programs, you can expect an extensive use of case studies, debriefing, dyads, facilitated coaching, feedback, games and activities, group discussions, lectures, psychodramas, simulations, story-telling and structured instruments.

Module

  • OVERVIEW
  • PRESENTING
  • OBJECTION HANDLING
  • CLOSING THE SALE
  • OUR FILTERED WORLDVIEW
  • THE POWER OF CONTEXT
  • GAMES PEOPLE PLAY
  • OPENING NEW WORLDS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Highly Evolved Negotiator & Influencer ,
 Highly-Evolved-Negotiator-and-Influencer-HRDF-Trainings

Introduction

As technology advances, the way we communicate changes as well. For those who are still stuck in the old methods of communicating, they tend to lose the competitive edge. As negotiation is a crucial to all areas of an organization as it is part of communication to build good rapport, it is of paramount importance for us to be able to master the effective skills in negotiation and also utilize the latest gadgets for negotiation such as IPads and other gadgets that assists us in making better decisions.

This program provides the latest technology and skills that are used by highly effective negotiators globally to have the competitive edge in winning negotiations in various situations. It could be sales or even a negotiation among colleagues, this program enables them to utilize proven methodologies in negotiation effectively.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Develop and use the Negotiation Matrix effectively
  • Use the Questioning and Listening Techniques effectively during negotiation
  • Use the latest technology to capture crucial information during negotiation
  • Create a win-win situation for future negotiation
  • Identify the Needs and Wants of the other party
  • Apply the effective techniques and tactics of negotiation
  • Identify and apply the 6 Laws of Influencing

Who Should Attend

This program is suitable for Executives, Managers, Sales Professionals, Purchasers and leaders

Methodology

This course will be conducted through interactive lectures, PowerPoint presentation, video presentation, role-play, and group discussions

Module

  • NEGOTIATION ESSENTIALS
  • PREPARATION
  • NEGOTIATION ENVIRONMENT
  • THE GOOD VS GREAT NEGOTIATOR
  • EFFECTIVE INFLUENCING SKILLS
  • TOOLS FOR EFFECTIVE NEGOTIATION
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
How Marketing Works To Build Business ,
 How-Marketing-Works-To-Build-Business-HRDF-Trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Know why marketing is important to organizations and understand the core concepts of marketing
  • Know the basic tasks performed by marketing organizations and managers
  • Understand the differences between the various orientations to the marketplace
  • Know the components of the marketing concept and why they are critical to successful marketing practice

Who Should Attend

This is the definitive program for those who want an understanding of the marketing function. Various aspects of marketing are covered in an interactive way with tutor led sessions. The target audience are those who perform, or who are about to perform, a marketing role and who may not have had any formal training.

Methodology

This program will be delivered through Case studies, which are built through actual working environments, small group practical exercises, small group discussion, facilitator presentations, skill practices, application planning and walk-through simulations.

Module

  • MARKETING IN THE 21ST CENTURY
  • BUILDING CUSTOMER SATISFACTION THROUGH QUALITY, SERVICE, AND VALUE
  • SCANNING THE MARKETING ENVIRONMENT
  • ANALYZING MARKETS & BUYING BEHAVIOR
  • DEALING WITH THE COMPETITION
  • POSITIONING AND DIFFERENTIATING MARKET OFFERINGS
  • DESIGNING AND MANAGING INTEGRATED MARKETING COMMUNICATIONS
  • MANAGING THE TOTAL MARKETING EFFORT
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
How to close deals over the phone within 24 hours ,
 How-to-close-deals-over-the-phone-within-24-hours-HRDF-Trainings

Introduction

This training is for anyone that sells a service or product over the phone especially with the current challenging economy. After the training, the delegates will:

  1. Master the art of capturing any prospect’s interest within the first 30 seconds
  2. Understand how you can fill up your calendar with appointments
  3. Know how to handle common objection more effectively and gracefully
  4. How to use different types of closing for different situation
  5. Be able to close deals much quickly and rapidly increase your income

This is an intensive training which will require participants to be prepared to do the work needed to see immediate improvement in their overall sales

Objective

To equip delegates with the necessary skills to attract and engage with prospect using the CST (Credible Selling Technique) method hence closing the deals quicker

Who Should Attend

All Sales Personnel – Sales Managers, Sales Executives, Telemarketers, and those who are required to perform sales function for the company

Methodology

Lecture, individual/group exercises and demonstration

Module

  1.  Understanding Your Product
    • Preparation on what to sell to your prospects.
  2.  Features, Advantages, Benefits
    • Knowing the difference and which to sell makes a big difference in your sales calls.
  3.  How to not sound like a sales person using CST (Credible Selling Technique)
    • How any bank staff (greeters,customer service etc) can sell and not sound like a salesperson
  4.  8 Steps to your winning Sales Pitch (How to capture your prospect within the first 30 seconds)
    • Steps to implement into your sales pitch/sales calls now in order to get immediate results.
  5.  Effective Listening Skills
    • What it means to master listenings skills?
  6.  Probing & Questioning
    • Uncovering the customer’s need through correct questions.
  7.  Objection Handling
    • Types of Objection you are currently facing and how to handle it with tact and professionalism.
  8.  Buying Signals
    • Identifying buying signals (which you probably have ignored).
Learn More

RM1,300.00 RM850.00

  • Availability: in stock

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