Leadership, Managerial & Supervisory

55%OFF
Management and Leadership Competency ,
 Management-and-Leadership-Competency-HRDF-Trainings

Introduction:

Challenging economic times present extraordinary opportunities for companies to stay competitive. New markets and new business models are taking shape, and those who respond effectively will come out stronger than ever.

In this learning workshop, we provide organizations and individuals with the managerial and leadership skills-set and tools-set to anticipate and adapt to change, in order to reach emerging markets with full organizational alignment and synergy

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • PLAN – Adopt the concept of ‘Management by Objectives’ in planning for departmental effectiveness,
  • ORGANISE – Manage the ‘4M’ resources effectively and efficiently when executing departmental plans,
  • LEAD – Demonstrate the ‘5R’ of assertive leadership styles at the workplace,
  • CONTROL – Apply the ‘Balance Scorecard’ to monitor the execution of departmental plans constructively

Who Should Attend

This program is suitable for Supervisors, Executives and Managers.

Level – Executives and above.

Methodology

This stimulating program will maximize understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • PLANNING – THE FOUNDATION OF SUCCESSFUL MANAGEMENT AND LEADERSHIP
  • ORGANISING – THE FOUNDATION OF GETTING THE RIGHT RESOURCES FOR MANAGERIAL SUCCESSOR
  • LEADING – THE FOUNDATION OF ACHIEVING SUPERIOR PERFORMANCE AT THE WORKPLACE
  • CONTROL – THE FOUNDATION OF ENHANCING DEPARTMENTAL EFFECTIVENESS
Learn More

RM2,200.00 RM1,000.00

  • Availability: in stock
54%OFF
Leadership Training

RM2,600.00 RM1,200.00

Leadership Training ,
 Leadership-Training-HRDF-Trainings

Introduction:

This Leadership Training course provides people in leadership positions with the insight, awareness and techniques to lead more effectively influence others and become an inspirational role model.

How Will You Benefit

  • Learn to inspire a shared vision
  • Learn to communicate a vision
  • Encourage growth & mutual respect

Who Should Attend

For staffs who are in leadership roles or aspiring staffs wanting to move in to a leadership position.

Methodology

Participative and practical – Emphasising learning through experience, both from structured activities: role-plays, group exercises, video screening, case studies, and exploratory discussions.

Module

  • THE EVOLUTION OF LEADERSHIP
  • TYPES OF LEADERSHIP
  • ENABLING OTHERS TO ACT
  • SETTING GOALS
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
54%OFF
Assertive Supervisory Leadership Competency ,
 Assertive-Supervisory-Leadership-Competency-HRDF-Trainings

Introduction:

Assertive capability is one of the key elements that affect a leader’s credibility. Assertive decisions made by the leaders are crucial to the success or failure of a specific task and/ or project. This training programme will help you to improve your organisation’s bottom line, by providing the knowledge and skills towards application of the essential leadership competencies through an experiential approach, whereby participants will learn through actual doing.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Plan, Organise, Lead and Control competently (P.O.L.C Cycle)
  • Apply the RIGHT leadership style on the RIGHT occasion towards effective execution of decision (Situational Leadership Concept)
  • Demonstrate the capability of understanding a problem from different perspectives towards effective decision making (C.U.T.E Principle)

Who Should Attend

This program is suitable for Supervisors, Executives and Managers.

Level – Executives and above.

Methodology

This stimulating program will maximize understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • LEADING THROUGH ‘COMPASS’ TOWARDS TEAM EFFECTIVENESS
    •  The TWO (2) C’s paradox of building leadership assertiveness
      • Leading through ‘COMPASS’
      • Leading through ‘CLOCK’
    • Operational Planning and Organizing
      • Practice Prioritization Effectively – Importance vs. Urgency Matrix
      • Establish Focus Tactically– Determine the highest priority
      • Utilise Manpower Efficiently – Jobs distribution
      • Determine Process Improvement – Determine the best work processes
    • Leading and Controlling at The Workplace
      • Four Types of Leadership Style
      • Leadership Styles and Decision Making
  • BE A LEADER OF THE PEOPLE, BY THE PEOPLE, FOR THE PEOPLE
    • The FIVE (5) R’s of Assertive Team’s Engagement
      • Right, Relationships, Results, Reproduce, Respect
    • Leadership By Example
      • Managing Your Circle of Influence
      • Who You Are, Is Who You Attract
    • Motivate and Coach Your TEAM to Make Positive Change Happens
      • UNLEASH Your Team’s Talent to Attain Positive Change – First WHO,
      • Then WHAT; Skills versus Will
      • CLEAR THE PATH to Enhance Team’s Level of Initiative – Begin With End In Mind
      • Extend TRUST to Increase Team’s Level of Engagement in Change
      • Value TEAM SYNERGY Towards Effective Positive Change
    • Overcome ROADBLOCKS to Change
      • Banish TEAM’s DECEPTION to Change
      • Beat the Common CHANGE BLOCKERS – The ‘F.E.A.R’ in Your Team
      • Win the Struggle WITHIN
      • Overcome PROCRASTINATION
  • EFFECTIVE WORKPLACE PROBLEM SOLVING AND DECISION MAKING
    • Control Emotion and Reaction When Handing a Problem
      • Comprehend why problems arise – The 90/10 Rules
      • The fundamentals of emotional intelligence in handling problems
    • Understand The Problem From Different Perspectives
      • Understand and appraise a problem
      • Act F.A.S.T
    • Think of possible alternatives to make the best decision
      • Clarify solution purpose
      • Balance the benefits and risks of each alternative
      • Determine the best decision
    • Evaluate your decision towards the right action
      • Produce and enhance action plans
      • Rectify potential problems
      • Establish preventive actions
      • Determine contingent actions
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
54%OFF
The Right Leadership Style For The Leader Of 21st Century ,
 The-Right-Leadership-Style-For-The-Leader-Of-21st-Century-HRDF-Trainings

Introduction:

This programme aims to help the participants develop and adopting the right leadership styles that will propel them to greater heights in all areas of their life, molding them into more balanced and positive individuals. This programme shall focus on the concept of enhancing the right leadership style for the right individual in order to bring out the best in him and the organization in total.

How Will You Benefit

At the end of programme, participants would be able to:

  • To learn positive habits to bring out the best from an individual
  • To understand the concept and application of Leadership Styles
  • To identify ways to continuously perform at the optimal level
  • To build positive and long-lasting characteristics in the individuals
  • To effectively develop an individual emotionally, physically and spiritually

Who Should Attend

The target audience for this workshop are:

  • Middle Management
  • Senior Executives/Executives
  • Supervisors

Methodology

This workshop includes lectures, reading materials, case studies discussions, simulation exercises, presentation by participants. It is an interactive session which gives lots of room for participants to make the best of the workshop.

Module

  • DEFINING A LEADER!
  • UNDERSTANDING LEADERSHIP STYLES
  • TECHNIQUES EMPLOYED BY THE RIGHT LEADER!
  • EFFECTIVE LEADERSHIP: TAPPING ON YOUR BEST RESOURCES
  • RESULT DRIVEN: IT IS MY TEAM, IT IS MY DUTY
  • THE NEED FOR THE LEADER TO USE ICEBERG STRATEGIES
  • BEING THE BACKBONE OF THE YOUR TEAM
  • AN OVERVIEW OF LEADERSHIP STYLES & ORGANIZATION’S PERFORMANCE
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
54%OFF
Leadership Essentials – Creativity and Critical Thinking ,
 Leadership-Essentials-Creativity-and-Critical-Thinking-HRDF-Trainings

Introduction:

Where does creativity come from? How can you nurture your own? Even those of us not in explicitly creative fields must come up with new ideas and insights in order to move ahead. How can we shake up our thinking patterns so that we can come up with a new product, service, method or solution? Organizations are always in pursuit of increased revenues, reduced costs, improved customer satisfaction and ways to get to market faster, safer, and more effectively. This is also true in our own lives as we look for ways to enhance our homes, our relationships, and our physical and emotional well-being and that of our family, friends, neighbours, and communities. And, that brings us to innovation, that search for a new way, a better answer, a previously unseen possibility.

We live in a knowledge based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur. Critical Thinking will lead to being a more rational and disciplined thinker. It will reduce your prejudice and bias which will provide you a better understanding of your environment.

This valuable program focuses on the five traits to cultivate to think creatively. It also explains Mind Mapping, Duncker Diagram, Six Thinking Hats, and Morphological Matrix – methods that the participants of this program can add to their toolbox of creative thinking. Also, this workshop will provide you the skills to evaluate, identify, and distinguish between relevant and irrelevant information. It will lead you to be more productive in your career, and provide a great skill in your everyday life.

How Will You Benefit

At the end of the program, participants should be able to:

  • Present an overview of innovation.
  • Stimulate discussion about the principles of innovation.
  • Stimulate thinking about how individuals can affect organizational strengths and opportunities for improvement relative to innovation.
  • Understand the fundamentals of creative thinking.
  • Learn to use simple, powerful tools to enhance creative thinking.
  • Learn to develop an engaging challenge statement.
  • Understand different thinking styles.
  • Practice generating and selecting ideas.
  • Understand the components of critical thinking
  • Utilize non-linear thinking
  • Use logical thinking
  • Recognize what it means to be a critical thinker
  • Evaluate information using critical thinking skills
  • Identify the benefits of critical thinking
  • Revise perspective, when necessary
  • Comprehend problem solving abilities

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • GETTING STARTED
  • THE 5 TRAITS
  • CREATIVITY IN THE WORKPLACE
  • CREATIVITY MADE SIMPLE
  • PERSONAL INNOVATION COMPETENCIES
  • CRITICAL THINKING
  • TOOLS
  • WRAPPING UP
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
54%OFF
Inner Mastery, Collective Growth 5 – Leadership And Influence ,
 Inner-Mastery-Collective-Growth-5-Leadership-And-Influence-HRDF-Trainings

Introduction:

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define “leadership”
  • Explain the Great Man Theory
  • Explain the Trait Theory
  • Understand Transformational Leadership
  • Understand the people you lead and how to adapt your leadership styles
  • Explain leading by Directing
  • Explain leading by Participating
  • Explain leading by Delegating
  • Kouzes and Posner
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals

Who Should Attend

Managers, senior executives, supervisors, community leaders, NGOs.

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • THE EVOLUTION OF LEADERSHIP
  • SITUATIONAL LEADERSHIP
  • A PERSONAL INVENTORY
  • MODELING THE WAY
  • INSPIRING A SHARED VISION
  • CHALLENGING THE PROCESS
  • ENABLING OTHERS TO ACT
  • ENCOURAGING THE HEART
  • BASIC INFLUENCING SKILLS
  • SETTING GOALS
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
54%OFF
Professional Development Series 1 – Leadership Essentials ,
 Professional-Development-Series-1-Leadership-Essentials-HRDF-Trainings

Introduction:

Leadership skills have now been universally recognized as a key ingredient – some would say the key ingredient – in personal and professional development. People often debate the differences and similarities of leadership and management. But the majority of practical people are interested primarily in what they have to do, and not whether it should be labeled ‘leadership’ or ‘management’ or both.

But how do you become such a leader? Is it possible to develop your own abilities as a leader? If leadership matters to you, this program will give you a framework for developing the essentials of being a leader.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define “leadership”
  • Explain the Great Man Theory
  • Explain the Trait Theory
  • Understand Transformational Leadership
  • Understand the people you lead and how to adapt your leadership styles
  • Explain leading by Directing
  • Explain leading by Coaching
  • Explain leading by Participating
  • Explain leading by Delegating
  • List Kouzes and Posner’s 7 Top Qualities
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals

Who Should Attend

Working professionals

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • THE EVOLUTION OF LEADERSHIP
  • SITUATIONAL LEADERSHIP
  • A PERSONAL INVENTORY
  • MODELING THE WAY
  • INSPIRING A SHARED VISION
  • CHALLENGING THE PROCESS
  • ENABLING OTHERS TO ACT
  • ENCOURAGING THE HEART
  • BASIC INFLUENCING SKILLS
  • SETTING GOALS
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
15%OFF
Leadership Essentials – Emotional Intelligience ,
 Leadership-Essentials-Emotional-Intelligience-HRDF-Trainings

Introduction:

Emotional Intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.

As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimism and pessimism
  • Effectively impact others

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • GETTING STARTED
  • WHAT IS EMOTIONAL INTELLIGENCE?
  • SKILLS IN EMOTIONAL INTELLIGENCE
  • VERBAL COMMUNICATION SKILLS
  • NON-VERBAL COMMUNICATION SKILLS
  • SOCIAL MANAGEMENT AND RESPONSIBILITY
  • TOOLS TO REGULATE YOUR EMOTIONS\
  • GAINING CONTROL
  • BUSINESS PRACTICES
  • WRAPPING UP
Learn More

RM1,300.00 RM1,100.00

  • Availability: in stock
35%OFF
New Manager And Leadership Development ,
 New-Manager-And-Leadership-Development-HRDF-Trainings

Introduction:

Congratulations! Now that you have been promoted to the leadership role in your organisation, it is pertinent to be equipped with the attitude, knowledge and skill to become an effective and strong manager/leader. Leaders in today’s competitive marketplace have become increasingly dynamic and demanding. The success of today’s leader goes beyond having a team of good people, product innovation, services or knowledge of leadership skills and techniques. Successful leaders’ today are strategically effective individuals who have different mindsets, seeing the world differently and forward looking cum thinking.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Build positive transitional mindset to manage peers-turn-subordinate
  • Understand managerial role with essential leadership skills
  • Gain insights into the leadership characteristics
  • Harness the leadership transformational strategies
  • Build up positive mental model for effective managerial/leadership role

Who Should Attend

This program caters for new line Leaders, Supervisors and Managers.

Methodology

  • 30% theoretical facilitation, 70% activities-based workshop
  • Combining Behavioural, EQ and NLP strategies for exploratory learning
  • Personal SWOT Analysis
  • Activities for Individual and group
  • Presentation and Debriefing
  • Personal Transformation Action Plan

Module

  • UNDERSTANDING THE NEW ROLE – MANAGER/LEADER
  • EQUIPPING WITH LEADERSHIP KIT
  • EQUIPPING WITH POWER OF POSITIVE MENTAL MODEL
  • SHARPENING THE SAW
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
54%OFF
Lead – “Leadership Exploration And Development” ,
 Lead–Leadership-Exploration-And-Development-HRDF-Trainings

Introduction:

“What makes a GREAT Leader? Confidence? Trust? Vision? The ability to inspire?”

The answer is complex, yet it’s something that can be learned. The good news is that most leaders are made, not born and many of the characteristics associate with effective leadership can be assessed, trained, and develop. LEAD shows how to take your organizations into future, inspire everyone around you …. and achieve way beyond what is expected!

How Will You Benefit

At the program’s conclusion, participants should be able to:

  • Get noticed by learning how to act and talk like a leader
  • Becoming competent to build team, coach and effective communicator
  • Gain and use power and influence positively in working environment
  • Identify and build strategic alliances at work
  • Elicit support and influencing power
  • Motivate themselves and others at work

Who Should Attend

Senior Executives, Managers, Senior Managers, Promoted Managers, Supervisors, Senior Supervisors, Managers Roles to Leaders Role

Methodology

The method of learning would include:

  • Content Based / materials
  • Audio/ visual aids
  • Working models
  • Case studies / role plays
  • Feedback / sharing
  • Assessment Tools

Module

  • WHAT IS LEADERSHIP?
  • LEADERSHIP STYLE
  • WHAT IS YOU LEADERSHIP BRAND?
  • BUILDING INFLUENCE & POWER
  • HANDLING ORGANIZATIONAL ISSUES AND CHALLENGES
  • MOTIVATING PEOPLE
  • PERSONALITY & LEADERSHIP
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
35%OFF
Coaching And Leadership – Enhancing The Coaching Culture ,
 Coaching-And-Leadership–Enhancing-The-Coaching-Culture-HRDF-Trainings

Introduction:

Are you the best coach you can be? One thing that contributes to a great long-term, healthy environment is having people who are great coaches within the organization and knowing that this ability is excellent among the leadership.

Great coaches—like all great leaders—are always trying to learn new things and to become better at what they do so that they can make more of a difference in people’s lives, which is what really inspires them in the first place.

Most great coaches realize that people can improve. Some can improve more than others, but everyone can get better with great coaching.

This program is meant for experienced leaders to enhance their coaching skills through analysis of coaching experiences in relation to coachee reactions.

At the end of the 1 day workshop participants will have all their coaching questions answered to help them continue to bring the best out of their team members.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Understand the nine mindset shifts
  • Be able to observe the nine change levers
  • Be able to use coaching tools to navigate coaching sessions
  • Be able to handle issues relating to challenges faced by coachees

Who Should Attend

This program is suitable for Supervisors, Managers and Business leaders and Executives who have experience in coaching their teams.

Methodology

This program is essentially participative. There will be group interaction and lectures.

Module

  • THE NINE MINDSET SHIFTS
  • NINE CHANGE LEVERS
  • NAVIGATING IN A COACHING SESSION-THE DIRECTION A COACH TAKES IS DEPENDENT ON EXPERIENCE AND SKILL
  • HANDLING COACHEES WHO GIVE CHALLENGING ISSUES FOR THE COACH
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
54%OFF
Leadership Skills

RM2,600.00 RM1,200.00

Leadership Skills ,
 Leadership-Skills-HRDF-Trainings

Introduction:

Most organisations have 3 generations in the workforce working side by side. Most of your customers and clients will also be from 3 different generational backgrounds. This program is designed to streamline communication and minimise misunderstanding in the workplace. It will give each generation a unique insight and a better understanding of how different generations process information and make decisions.

It’s quite straight forward, people interacting with other people that are what interpersonal skill means. We all start doing it from the moment we’re born. And if all goes well as we grow up, we get more skilled at communicating our wants and needs, our feelings and thoughts.

We also learn to interpret other people’s in turn, so that in adulthood we are aware of how our behaviour impacts on others. We all find people with good interpersonal skills are easy to be around. They connect with other people effortlessly, they seem to know the right things to say and they make communication in general an easy process.

Strangely, interpersonal skills are one of those things that you’ll only really notice when someone doesn’t have them! And you’ll certainly notice it when yours have deserted you. That’ll be the moments when you get wrong-footed, tongue-tied, or embarrassed.

The trick people with good interpersonal skills have learnt is to identify which feelings get in the way of connecting with others. Then they have practised new ways behaving when they find one of those feelings coming on. A little time spent working on you interpersonal skill set will pay huge dividends. In time you’ll find you’ll be able to work well in any communication arena. This training courseware provides everything you need to professionally deliver Interpersonal Skills training including a detailed participant manual, hands-on course exercises, training icebreakers, training games, course tests, course evaluation and action plan for participants

How Will You Benefit

Upon completion of this program, participants will be able to:

  • Discover how perceptions influence your interactions with others and their responses to you
  • Learn how to save time, energy and talent by improving “People” side of your job
  • Discover your own style along with approaches to working with difficult people
  • Proactive management skills to sustain cooperative and productive work relationships
  • Understand the value of making trade-offs on big issues without being a push-over
  • Learn how to develop credibility based on trust and respect
  • Distinguish between how you manage tasks as opposed to relationships

Who Should Attend

This program is suitable for supervisors and above.

Methodology

The workshop will be based on the principles of experiential learning. Our training weave role-plays, interactive group activities, hands-on experiences, simulation activities, group discussions, visual aids, games, and quiz. The aim is to address problems, challenges and real-life situations with practical and concrete solutions. Our activities are designed to make learning easier for the participants by fostering interaction. They stimulate creative thinking, illustrate new concepts and challenge basic assumptions.

Our customer service training programs include valuable tools and use a variety of methods for learning, including:

  • Videos
  • Manuals
  • Simulations and games
  • Reinforcement
  • Case studies

Module

  • GETTING STARTED
  • ACHIEVING RESULTS
  • TIME BOUND
  • FIRST IMPRESSION AND BUILDING RAPPORT
  • BUILDING RELATIONSHIPS THROUGH FEEDBACK
  • INFLUENCING SKILLS
  • SUBORDINATES AND COLLEAGUES (WORKING AS A TEAM)
  • PERSONAL EFFECTIVENESS
  • MAKING AN IMPACT
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock