Human Resource & Legal

View cart “Read Your Candidate – Using NLP Techniques To Ensure You Hire The Right People” has been added to your cart.
35%OFF
Improving Staff Performance With Positive Reinforcement ,
 Improving-Staff-Performance-With-Positive-Reinforcement-hrdf-trainings

Introduction

Appreciative recognition is often the first casualty in the rush and stress of deadlines, new initiatives, making the numbers, hiring, firing, and reorganizing. Many managers simply aren’t very good at giving positive feedback. Some even find it harder to recognize a colleague’s contribution than to offer negative or corrective feedback.

Positive reinforcement is the process of recognizing and rewarding a desired behavior in an effort to encourage its continuance. Positive reinforcement can consist praise, offering incentives to continue the behavior or showing appreciation for effort. In the workplace, managers can use positive reinforcement for purposes such as increasing productivity and improving the morale of an individual or department.

The benefits of positive reinforcement for the organization are:

  • Providing Sense of Worth
  • Encouraging Good Behavior
  • Improving Workplace Morale
  • Fitting In for New Employees

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Apply positive and negative reinforces (enhancing behavior)
  • Know the difference between positive and negative “punishment”
  • Show appreciation to reinforce behavior
  • Understand the effects of ‘gossip’ in an organization and practice how to deal with it

Who Should Attend

This program is suitable for Executives, Managers, Supervisors and all level

Methodology

Training sessions are designed to be highly inter-active with tests/quizes, demonstrations, assignments, group activities and discussions, presentations, role-play, and for some workshops, video feedback. This is to ensure participants remain alert, focused and can reap the maximum benefits from the training, while having fun at the same time.

Module

  • OBJECTIVES & INTRODUCTION
  • WHAT IS OPERANT CONDITIONING (OP)?
  • CONDITIONING TECHNIQUES
  • ASSERTIVE BEHAVIOR
  • USING POSITIVE REINFORCEMENT AS A MANAGEMENT STRATEGY
  • GOSSIP
  • ROLE PLAY AND VIDEO FEED-BACK
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
Improving Payroll Techniques

RM2,600.00 RM1,000.00

Improving Payroll Techniques ,
 Improving-Payroll-Techniques-hrdf-trainings

Introduction

Accuracy and Fairness are paramount in Salary Administration and Management. Hence, compliance to the relevant Labour Act and regulations (and ensure compliance to the latest revision) are critical to avoid negative staff morale and costly penalties. The accurate definition, compliance and computation of wages, working hours, overtime calculation, EPF & SOCSO, and many others will minimize disruption to your operations and company integrity.It is imperative for employers, HR practitioners, Payroll staff, or anyone involve in Payroll & Benefits Computations, to be aware and thoroughly understand the interpretations of the relevant Act and regulations, the latest revisions to the Labour Acts and arising from the Budget announcement.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Be well equipped and competent to apply and comply to the requirements of the law and contracts
  • Fully understand the employer’s and employees’ rights
  • Gain the ‘know-how’ on the effective applications of relevant act and regulations
  • Understand the problems associated with wrongly defined or wrongly implementation of specific areas of the Act

Who Should Attend

Human Resources or Payroll Managers / Executives / Supervisors / Officers / Assistants and all personnel involved in handling human resources matters and salary administration & benefits.

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • INTRODUCTION AND DEFINITIONS
  • CONTRACT OF SERVICE AND CONTRACT FOR SERVICE
  • WAGES
  • OVERTIME PAYMENT AND CALCULATIONS
  • WORKING HOURS
  • TERMINATION OF EMPLOYMENT
  • PAY STRUCTURE
  • EMPLOYEE PROVIDENT FUND (CRITICAL TOPICS WITH BM’S TRANSLATION)
  • SOCSO (CRITICAL TOPICS WITH BM’S TRANSLATION)
  • INTRODUCTION TO INDIVIDUAL TAX
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Improving Payroll Administration Techniques ,
 Improving-Payroll-Administration-Techniques-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Gain the ‘know-how’ on the effective applications of relevant act and regulations, which can be immediately applied to your day-to-day tasks.
  • Benefit fully from our real-life case studies and reflective discussions and competency exercises.
  • Understand the problems associated with wrongly defining or wrongly implementation of specific areas of the Act.
  • Learn from other people’s mistakes made over the years, in just 2 days

Who Should Attend

  • This program is suitable for Human Resources or Payroll Managers / Executives / Supervisors / Officers / Assistants, and all personnel involved in handling human resources matters and Salary administration & benefits.
  • Level for Executives and above

Methodology

This course will be conducted via mini-lectures, discussion, exercise and case studies. The participants will be introduced to the problems solving approaches available during the course

Module

  • INTRODUCTION AND DEFINITIONS
  • WAGES
  • OVERTIME PAYMENT AND CALCULATIONS
  • WORKING HOURS
  • TERMINATION OF EMPLOYMENT
  • CASE STUDIES, COMPETENCY EXERCISES, QUESTIONS & ANSWERS
  • EMPLOYEE PROVIDENT FUND (CRITICAL TOPICS WITH BM TRANSLATION)
  • SOCSO (CRITICAL TOPICS WITH BM TRANSLATION)
  • CASE STUDIES, COMPETENCY EXERCISES, QUESTIONS & ANSWERS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Human Resource Management For Non HR Personnel ,
 Human-Resource-Management-For-Non-HR-Personnel-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Apply the HR knowledge in the job
  • Understand the full spectrum of HR
  • Assume the HR responsibility of a small company

Who Should Attend

This program has been specially designed for non-human resource staff. It should particularly interest managers and executives who are in the technical and project functions, sales & marketing, R&D, finance and production areas

Methodology

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program eg. Role plays, group work, video screening, case studies and discussion from individual experience

Module

  • THE ROLE AND SIGNIFICANCE OF HRM
  • HUMAN RESOURCES PLANNING
  • HIRING
  • INDUCTION AND ORIENTATION
  • COMPENSATION
  • PERFORMANCE EVALUATION
  • TRAINING
  • DISCIPLINARY MEASURES
  • OCCUPATIONAL HEALTH AND SAFETY
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
HR Practicalities For Non-HR Practitioners ,
HR-Practicalities-For-Non-HR-Practitioners-HRDF-TrainingsAkta Kerja 1955 Termasuk (Pindaan 2012)

How Will You Benefit

Upon completion of this program, the participants will be able to:

  • Understanding the general roles and functions of HRM in an organization
  • HR as an agent and facilitator of change
  • Recruitment, selection and interviewing
  • Understanding the salient point of Employment Act 1955
  • Preparation of training needs analysis
  • Importance of performance appraisal as a management tools
  • Salary administration

Who Should Attend

This program is suitable for HR Assistants, Personal Assistants, Administrators, New HR Assistants, Secretaries and Administration & Support Staff.

Methodology

This stimulating program will include a presentation of major learning points, illustration with real life examples, role-plays, group / individual exercises, Q & A session and case studies.

Module

  • ROLES & FUNCTIONS
  • HR PLANNING / JOB ANALYSIS & DESCRIPTION
  • RECRUITMENT, SELECTION & INTERVIEW
  • TRAINING & DEVELOPMENT
  • PERFORMANCE APPRAISALS
  • SALIENT POINTS OF EMPLOYMENT ACT 1955
  • SALARY ADMINISTRATION
  • RESPONDING VS. REACTING
  • HOW TO INFLUENCE PEOPLE
Learn More

RM1,000.00

  • Availability: in stock
HR For Non HR Managers ,
HR-For-Non-HR-Managers-HRDF-TrainingsAkta Kerja 1955 Termasuk (Pindaan 2012)

Introduction

This one-day workshop aims to share with the participants the fundamentals of human resource management as many functional managers are now required to assume the role of human resources manager with daily responsibilities.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • The importance of HRM
  • The prerequisite of effective recruitment
  • The importance of learning and development
  • About performance appraisal and how to counteract measurement errors

Who Should Attend

This program is a must buy-in for functional managers and leaders.

Methodology

  • Participative and practical – Emphasizing learning through experience, both from structured activities:
  • Lecture 30 %, case studies, games, role-play, CD clips

Module

  • INTRODUCTION
  • RECRUITMENT – INTERVIEW
  • LEARNING AND DEVELOPMENT
  • CONDUCTING THE PERFORMANCE APPRAISAL
Learn More

RM850.00

  • Availability: in stock
62%OFF
How To Make Sure You Hire The Right People – Introducing NLP To The Hiring Process ,
 How-To -Make-Sure-You-Hire-The-Right-People-Introducing-NLP-To-The-Hiring-Process-hrdf-trainings

Introduction

How do you hire the right people? Very, very carefully! Hiring people, or rather finding the right people, for your organisation is the biggest, most challenging process. The challenge is that naturally, the candidate is putting his best foot forward, but you need to see both his feet.

The candidate is on his or her best behaviour, is punctual, provides a firm handshake, makes great eye contact, and has very positive body language. The candidate also has the best answers you’ve heard in a while. Well, you get the picture.

Introducing Neuro-Linguistic Programming (NLP) to the hiring process adds valuable additional dimensions. By using NLP techniques to determine the working preferences and motivations of the candidate, and matching them to what the job requires, you can make a much more effective appointment. In addition, using precision questions to interview, you will be able to uncover valuable information about the individual and their most deeply held beliefs, attitudes and thinking patterns. All these indicate how well someone is suited to a job and to the culture of the company.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Recognize language and behavioural patterns
  • Use structured behavioural-based questions successfully to break past the standard prepared answers
  • Understand the difference between open-ended and closed-ended questions
  • Elicit career values of the candidate for better assessment
  • Discover people’s level of initiative
  • Improve listening skills
  • Manage own state of mind in preparation for each new candidate

Who Should Attend

  • This program is a must buy-in for Executives and Managers
  • Level : Executives and above

Methodology

This stimulating program will maximize understanding and learning through Dynamic, highly interactive & engaging presentation, Individual and group discussions, Experience, reflective and fun learning activities and practices and Psychological techniques of NLP

Module

  • INTRODUCTION & EXPECTATION SETTINGS
  • WHAT IS NLP?
  • UNDERSTANDING BEHAVIOURAL STYLES
  • BODY LANGUAGE & EXPRESSIONS
  • DEVELOPING YOUR SENSORY ACUITY
  • RAPPORT
  • GETTING PASS LANGUAGE FILTERS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
How To Hire Smart

RM2,600.00 RM1,000.00

How To Hire Smart ,
 How-To-Hire-Smart-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Enhance their skills in selecting the most appropriate candidate for the job

Who Should Attend

People involved in hiring of manpower at lower and higher levels

Methodology

This course will be presented via Interactive Lectures, Role-Play, Group and Individual Exercises as well as Video Clips

Module

  • INTRODUCTION
  • DETERMINING KEY REQUIREMENTS
  • EFFECTIVE ADVERTISING
  • PRE-INTERVIEW SCREENING
  • HOW TO INTERVIEW SMART
  • MANAGING REFERENCES
  • HOW TO SELECT SMART
  • USE OF PERSONAL PROFILE IN SELECTION
  • RELIABILITY OF EXECUTIVE SEARCH COMPANIES
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
How To Conduct Staff Induction And Orientation At Workplace ,
 How-To-Conduct-Staff-Induction-And-Orientation-At-Workplace-HRDF-Trainings

Introduction

Orientation or Induction is the first important step in the process of human resource management. It involves familiarisation of the newly appointed employees to the work environment of the organisation as well as to the fellow employees. Induction is a socialising process by which the organisation seeks to make an individual its agent for the achievement of its objectives. The new employees should be oriented to the organisation and to its policies, rules and regulations.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Build up the new employee’s confidence in the organisation and in himself so that he may become an efficient employee.
  • Develop among the newcomers a feeling of loyalty towards the organisation.
  • Foster a close and cordial relationship among the employees.
  • Ensure that the new employees do not form a false impression and negative attitude towards the organisation or the job.

Who Should Attend

This program is suitable for Senior Managers, HODs and HR

Methodology

This is a highly interactive training programme, whereby participants are to gain the learning points through experiential activities.

  • Lecture 30 %
  • Case studies
  • Group Discussion
  • Role play

Module

  • THE BASICS OF ORIENTATION AND INDUCTION
  • WHO SHOULD BE INVOLVED, WHAT ARE THE ELEMENTS, WHAT ARE THE BENEFITS
  • REQUISITES OF AN EFFECTIVE PROGRAMME
  • THE CHALLENGES OF ORIENTATION AND INDUCTION PROGRAMME
  • THE CRITICAL COMPONENTS OF ORIENTATION AND INDUCTION PROGRAMME – GENERAL ORGANIZATION
  • THE CRITICAL COMPONENTS OF ORIENTATION AND INDUCTION PROGRAMME – JOB AND DEPARTMENT
  • THE CRITICAL COMPONENTS OF ORIENTATION AND INDUCTION PROGRAMME INDIVIDUAL
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
How To Conduct An Effective Misconduct And Domestic Inquiry ,
 How-To-Conduct-An-Effective-Misconduct-And-Domestic-Inquiry-HRDF-Trainings

Introduction

Beside profits, one thing that a company cannot do without is an efficient worker. To produce and maintain the high level of quality of manpower, the need to control and manage the employees is the most essential part of the duty of HR. Dealing with difficult employees needs more than just patience and understanding. The immediate superior would have to acquire certain skills and knowledge for them to handle the employees with fair and just action.

Some may ask what the right step to handle a misconduct is. Is this a major or a minor misconduct? This program will equip you with all the information you need to handle your employees correctly.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Explain in practical approach on disciple procedure and domestic inquiry.
  • Provide detail explanation on appointment and roles of investigation officers, prosecutors and penal members
  • Ensure all participants to participate actively in carrying out proper investigation and handling proper domestic inquiry after the program.
  • Understand the different the important of discipline procedure in work place.
  • Know how to apply the disciplinary action when a misconduct happen in their workplace or section.
  • Know better the right of employers and employees
  • Understanding the responsibility as a prosecutor or panel member in DI.
  • Know how to conduct a proper Domestic Inquiry.

Who Should Attend

This program is suitable for Senior Managers, Managers, Head of Department, Human Resource Support Staff & anyone who has human resource functional responsibility and supervisors

Methodology

Senior Managers, Managers, Head of Department, Human Resource Support Staff & anyone who has human resource functional responsibility and supervisors

Module

  • INTRODUCTION
  • DOMESTIC INQUIRY
  • FUNCTION OF THE PANEL IN DI
  • FACTS
  • INVESTIGATION NOTES – TITLE
  • RIGHTS TO MANAGE AND HANDLE EMPLOYEES
Learn More

RM1,300.00

  • Availability: in stock
62%OFF
How A Good Recruiter Conducts An Effective Behavioural And Competent Based Interview ,
 How-A-Good-Recruiter-Conducts-An-Effective-Behavioural-And-Competent-Based-Interview-hrdf-trainings

Introduction

In today’s business climate organizations are being required to do more with less due to staff and budget reductions, increased competition and the decrease of available talent. For these reasons it is critical that organizations know how to hire well.

A behaviorally and competency-based structured interview process is likely to increase the likelihood of hiring the right person for the position, and ensure that the hiring process is consistent and fair. If interview questions are based on validated position and organization-specific competencies, the questions are asked in a structured way to determine how the candidate responded to similar situations in the past then the probability that right person is hired for the position is greatly enhanced.

Competency-Based Interviewing is a style of interviewing that was developed in the 1970’s by industrial psychologists. Currently, many organizations are using competency-based interviewing but they do not adequately train their interviewers on how to conduct such interviews. This course aims to equip anyone who needs to participate in selection interview with the right skills to select the best candidate.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Learn the Principles and benefits of competency-based interviews
  • Develop effective interview questions in alignment with job requirements and selection criteria
  • Use Interviewing skills and techniques including active listening, probing, questioning, reading non-verbal clues or body language
  • Know How to assess the candidate and make recommendations
  • Apply Human Behaviors in an interviewing situation

Who Should Attend

This course is designed for Managers, Executives, Supervisors and new HR Executives who have to conduct selection interviews

Methodology

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program e.g. Role-plays, group work, video screening, case studies and discussion from individual experience

Module

  • INTRODUCTION AND OVERVIEW
  • FUNDAMENTALS OF COMPETENCY-BASED INTERVIEW
  • COMMUNICATION STYLES
  • EFFECTIVE LISTENING
  • INTERVIEWING TECHNIQUES
  • PLANNING THE INTERVIEW
  • RATING INTERVIEW
  • INTERVIEW TOOLS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
High Impact Interview Skills (HIIS) – Behavioral Techniques ,
 High-Impact-Interview-Skills-HIIS-Behavioral-Techniques-hrdf-trainings

Introduction

Today’s marketplace is highly competitive and every organization is looking for people who can make an effective difference to their company’s bottom-line. In a challenging economy where the interview candidates are largely unproven and untested in your company’s context, how do you cut through the clutter of applications and select the best candidate for the job?

This program is an intensive, hands-on, activity driven program that teaches unique skills that boost your effectiveness as an interviewer through increased understanding and effective implementation of the interview process. Using the latest modern concepts in HR practices worldwide, it helps sharpen the interviewing skills of even experienced interviewers, empowering you to take advantage of every interview opportunity to source for the best candidates. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing the interview candidates every time.

High Impact Interview Skills focuses on the following areas:

  • Communication
  • Nonverbal skills
  • Listening
  • Questioning
  • Technology

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Select the best candidates for jobs based on facts, and not just on personal assessments and evaluations
  • Be more effective in selection criteria
  • Use various interviewing strategies to develop winning outcomes
  • Conclude the interview with minimum effort and maximum results in time and profitability
  • Use technology for profiling on personality and attitude

Who Should Attend

This program is suitable for Executives, supervisors, managers, team leaders, HR personnel, secretaries, administrators and everyone who is responsible for effective interviewing and recruiting talent for new and existing positions within the organization

Methodology

To change your direction, shift your thinking.

However long ago you learnt to ride a bicycle, it’s likely an experience you’ve never forgotten. The skill remains with you today. When was your last corporate training program? How much of what was learnt is actively applied in your business today? Are all that remains the workshop manuals left on your shelf?

Our programs are initiatives that last. They encourage new ways of thinking. They open up ways to create extraordinary achievements. We believe individual behavior and attitude contribute significantly to the overall excellence of your organization. So we focus on what really matters.

Our unique methodology of combining experiential, instructional and discovery learning, and supported by modern coaching technology, creates powerful shifts in attitudes and behavior that will encourage sustainable change in your organization. These changes make an impact on results where it matters.

In our programs, you can expect an extensive use of case studies, debriefing, dyads, facilitated coaching, feedback, games and activities, group discussions, lectures, psychodramas, simulations, story-telling and structured instruments.

Module

  • OVERVIEW
  • KEY PILLARS IN COMMUNICATION
  • BEHAVIORAL INTERVIEW
  • COMPETENCY-BASED INTERVIEW
Learn More

RM1,300.00 RM850.00

  • Availability: in stock