The Analytical Thinker And Problem-Solver

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the-analytical-thinker-and-problem-solver-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Organize better to solve problems through teams and individual effort
  • Be Better in gathering pertinent information
  • Be able to sort out the significant few from the distracting many
  • Identify patterns in faults
  • Effectively identify and isolate root causes of problems
  • Communicate effectively problem causes and effective solutions

Who Should Attend

This program is suitable for Executives and Managers.

Methodology

Short lectures followed by learner centred case study analysis, discussion and exercises. Participants will be required to bring along a range of problems in operations and administration processes from their own organisation

Module

  • GATHERING INFORMATION
    • Sources Of Data
    • Identify Opportunities
  • ORGANIZING PROBLEM SOLVING
    • Approach
    • Champions
    • Teams
  • DEFINING PROBLEMS
    • Workshop On Your Problem
    • Discussions Group
  • PROBLEM IDENTIFYING TECHNIQUES
    • Flowcharts
    • Flowchart Of Your Problem
    • Cause & Effect Diagrams
    • Fishbone Of Your Problem
    • Tick Sheets
    • Histograms
    • Pareto Analysis
  • ANALYSING FOR INFORMATION
    • The Five Why’s
    • Applying The Five Why’s To Your Problem
    • Measles Charts
    • Time Plots
  • GENERATING IDEAS
    • Go & Look
    • Ask The Users
    • Brainstorming
    • Applying Brainstorming Technique
    • Taiichi Ohno’s 7 Wastes
    • Comparing Alternatives
    • Decision Matrices
  • COMMUNICATING RESULTS
    • One-Way Vs Two-Way

RM2,600.00 RM1,150.00

Qty:

Fee: RM 1,150 per pax


Loyalty Points: 1150 Points


Duration: 2 Days


Note: In-house course is available. Request it HERE

the-analytical-thinker-and-problem-solver-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Organize better to solve problems through teams and individual effort
  • Be Better in gathering pertinent information
  • Be able to sort out the significant few from the distracting many
  • Identify patterns in faults
  • Effectively identify and isolate root causes of problems
  • Communicate effectively problem causes and effective solutions

Who Should Attend

This program is suitable for Executives and Managers.

Methodology

Short lectures followed by learner centred case study analysis, discussion and exercises. Participants will be required to bring along a range of problems in operations and administration processes from their own organisation

Module

  • GATHERING INFORMATION
    • Sources Of Data
    • Identify Opportunities
  • ORGANIZING PROBLEM SOLVING
    • Approach
    • Champions
    • Teams
  • DEFINING PROBLEMS
    • Workshop On Your Problem
    • Discussions Group
  • PROBLEM IDENTIFYING TECHNIQUES
    • Flowcharts
    • Flowchart Of Your Problem
    • Cause & Effect Diagrams
    • Fishbone Of Your Problem
    • Tick Sheets
    • Histograms
    • Pareto Analysis
  • ANALYSING FOR INFORMATION
    • The Five Why’s
    • Applying The Five Why’s To Your Problem
    • Measles Charts
    • Time Plots
  • GENERATING IDEAS
    • Go & Look
    • Ask The Users
    • Brainstorming
    • Applying Brainstorming Technique
    • Taiichi Ohno’s 7 Wastes
    • Comparing Alternatives
    • Decision Matrices
  • COMMUNICATING RESULTS
    • One-Way Vs Two-Way

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Julia Lai Abdullah
Biodata: Julia is an experienced development & training specialist for over 22 years - with years of experience and exposure in industries such as adult education, hospitality, retailing, manufacturing, banking & finance, insurance and customer service. She influences and spearheads learning in every class participant. Her excellent communication skill, easy-going and motivational style has helped, energized and motivated participants to learn and apply. Julia's sessions capture the importance – and the art – of believing in self and our abilities to surpass our potential. Her trainings cover People Management, Personal Effectiveness, Grooming and Etiquette, Problem Solving and Decision Making, Customer Relationship Management and the English Language, among others.

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