Soft-Selling Skills: Add-Value To Your Customers

Purchase this product now and earn 850 Points!
0 out of 5 based on 0 customer ratings

 Soft-Selling-Skills-Add-Value-To-Your-Customers-HRDF-Trainings

Introduction

Some products and services don’t require hard selling techniques. The buyer only needs some guidance in making the selection. Many buyers appreciate this approach and prefer to purchase through salespeople who use what’s called the soft sell.

Soft sell is the use of suggestion and gentle persuasion to make a sale rather than aggressive pressure. Soft selling uses statements or questions to suggest a conclusion. There is no coercion. You state a relevant fact and give the buyer room to make the decision. A soft sell is designed to avoid angering potential customers and pushing them away.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Build confidence, overcome fears and concerns, and provide real world skills necessary to a business services environment.

Who Should Attend

This program is suitable for showroom assistant, retail sales, telesales, and sales people

Methodology

This stimulating program will maximizes the understanding and learning through Interactive share learning, exploratory discussions, practice exercises and role-plays

Module

  • HOW TO USE CUSTOMER-CENTRIC SELLING TO BUILD LOYALTY AND REVENUES
  • HOW TO SHARE YOUR IDEAS WITH YOUR CUSTOMERS
  • IDENTIFYING AND UNDERSTANDING BUYING SIGNALS

RM1,300.00 RM850.00

Qty:
Request For In-House
If you purchase this product you will earn 850 Points!

Fee: RM 850 per pax


Loyalty Points: 850 Points


Duration: 1 Day


Note: In-house course is available. Request it HERE

 Soft-Selling-Skills-Add-Value-To-Your-Customers-HRDF-Trainings

Introduction

Some products and services don’t require hard selling techniques. The buyer only needs some guidance in making the selection. Many buyers appreciate this approach and prefer to purchase through salespeople who use what’s called the soft sell.

Soft sell is the use of suggestion and gentle persuasion to make a sale rather than aggressive pressure. Soft selling uses statements or questions to suggest a conclusion. There is no coercion. You state a relevant fact and give the buyer room to make the decision. A soft sell is designed to avoid angering potential customers and pushing them away.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Build confidence, overcome fears and concerns, and provide real world skills necessary to a business services environment.

Who Should Attend

This program is suitable for showroom assistant, retail sales, telesales, and sales people

Methodology

This stimulating program will maximizes the understanding and learning through Interactive share learning, exploratory discussions, practice exercises and role-plays

Module

  • HOW TO USE CUSTOMER-CENTRIC SELLING TO BUILD LOYALTY AND REVENUES
  • HOW TO SHARE YOUR IDEAS WITH YOUR CUSTOMERS
  • IDENTIFYING AND UNDERSTANDING BUYING SIGNALS

Reviews

There are no reviews yet.

Be the first to review “Soft-Selling Skills: Add-Value To Your Customers”

You're reviewing: Soft-Selling Skills: Add-Value To Your Customers . How do you rate this product? *

Julia Lai Abdullah
Biodata: Julia is an experienced development & training specialist for over 22 years - with years of experience and exposure in industries such as adult education, hospitality, retailing, manufacturing, banking & finance, insurance and customer service. She influences and spearheads learning in every class participant. Her excellent communication skill, easy-going and motivational style has helped, energized and motivated participants to learn and apply. Julia's sessions capture the importance – and the art – of believing in self and our abilities to surpass our potential. Her trainings cover People Management, Personal Effectiveness, Grooming and Etiquette, Problem Solving and Decision Making, Customer Relationship Management and the English Language, among others.

Redemption Products

Pin It on Pinterest