Professional Development Series 2 – The Art Of Persuasion & Influencing

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Introduction:

Persuading and influencing skills are not just for sales persons and marketers, but also for supervisors and managers who need to convey their ideas, messages, and information across effectively for their subordinates and staff to ‘buy-in.’

Successful persuading is an art; which requires an understanding of human behavior, company objectives and personal goals. The persuading skills of supervisors could greatly impact the workplace atmosphere, and fortunately, these skills can be acquired and sharpened. This two-day training program introduces participants to tools and techniques for persuading in a way that makes it easy for subordinates and staff to be convinced and motivated by the message that has been delivered to them.

How Will You Benefit

At the end of the program, participants will be able to:

  • Improve and adapt their communication styles to address different types of people.
  • Know the different styles of personality and how to use this knowledge to their advantage.
  • Use the outcome-based thinking process and techniques in persuasion.
  • Present and demonstrate their ideas and information confidently.
  • Apply active listening to read prospects’ cues and interest.
  • Apply creative interaction to uncover prospects’ needs and opportunities.
  • Identify the importance and methods of employee motivation
  • Identify personality types and how they fit into a plan for employee motivation.

Who Should Attend

Working professionals

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • BASIC INFLUENCING SKILLS
  • THE FOUR FUNDAMENTALS OF PERSUASION
  • MODELING THE WAY
  • INSPIRING A SHARED VISION
  • ENABLING OTHERS TO ACT
  • ENCOURAGING THE HEART
  • USING EXPECTANCY THEORY
  • A PERSONAL TOOLBOX
  • MOTIVATION ON THE JOB
  • ADDRESSING SPECIFIC MORALE ISSUES
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Fee: RM 1,100 per pax


Loyalty Points: 1100 Points


Duration: 2 Days


Note: In-house course is available. Request it HERE

 Professional-Development-Series-2-The-Art-Of-Persuasion-and-Influencing-hrdf-trainings

Introduction:

Persuading and influencing skills are not just for sales persons and marketers, but also for supervisors and managers who need to convey their ideas, messages, and information across effectively for their subordinates and staff to ‘buy-in.’

Successful persuading is an art; which requires an understanding of human behavior, company objectives and personal goals. The persuading skills of supervisors could greatly impact the workplace atmosphere, and fortunately, these skills can be acquired and sharpened. This two-day training program introduces participants to tools and techniques for persuading in a way that makes it easy for subordinates and staff to be convinced and motivated by the message that has been delivered to them.

How Will You Benefit

At the end of the program, participants will be able to:

  • Improve and adapt their communication styles to address different types of people.
  • Know the different styles of personality and how to use this knowledge to their advantage.
  • Use the outcome-based thinking process and techniques in persuasion.
  • Present and demonstrate their ideas and information confidently.
  • Apply active listening to read prospects’ cues and interest.
  • Apply creative interaction to uncover prospects’ needs and opportunities.
  • Identify the importance and methods of employee motivation
  • Identify personality types and how they fit into a plan for employee motivation.

Who Should Attend

Working professionals

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • BASIC INFLUENCING SKILLS
  • THE FOUR FUNDAMENTALS OF PERSUASION
  • MODELING THE WAY
  • INSPIRING A SHARED VISION
  • ENABLING OTHERS TO ACT
  • ENCOURAGING THE HEART
  • USING EXPECTANCY THEORY
  • A PERSONAL TOOLBOX
  • MOTIVATION ON THE JOB
  • ADDRESSING SPECIFIC MORALE ISSUES

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Surain A. Victor
Biodata: Surain, an accredited iWAM consultant specializes in Assertiveness and Self-Confidence, Body Language Basics, Coaching and Mentoring, Communication Strategies, Conflict Resolution, Creative Problem Solving, Critical Thinking, Customer Service, Developing Creativity, Emotional Intelligence, Employee Motivation, Employee Recruitment & Hiring Strategies, Facilitation Skills, Interpersonal Skills, Leadership and Influence, Negotiation Skills, Personal Branding, Personal Productivity, Presentation Skills, Public Speaking, Stress Management, Supervising Others, Teambuilding and Time Management. Clients that have benefited from his expertise include IBM Malaysia, Media Prima Sdn. Bhd., Meditop Sdn. Bhd., Pfizer Malaysia, Toshiba (M) Sdn. Bhd., LWE Engineering Sdn. Bhd., KHL Printing Co Pte Ltd, KFC Holdings (M) Sdn. Bhd., Panasonic (M) Sdn. Bhd., Shimitzu-Nishimatsu-UEM-IJM, Loh & Loh Constructions Sdn Bhd, AirAsia Academy and Exxon Mobil (M) Bhd.

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