Negotiating For Results In Business Connections

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 Negotiating-For-Results-In-Business-Connections-HRDF-Trainings

Introduction

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at work.

Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this training will provide you with a basic comfort level to negotiate in any situation. This interactive training includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • What/How to negotiate and the benefits of good negotiation skills.
  • The importance of preparing for the negotiation process, regardless of the circumstances.
  • The various negotiation styles and their advantages and disadvantages.
  • Strategies for dealing with tough or unfair tactics.
  • Skills in developing alternatives and recognizing options.
  • Basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.

Who Should Attend

Managers, Executives, Project Coordinators, Team leaders and anyone who needs to negotiate for a win-win situation.

Methodology

Modules are designed to be high-energy, interactive and impactful. It incorporates numerous simulations and exercises that will give you the opportunity to practice and apply the skills and strategies.

Module

  • WHAT IS NEGOTIATION?
  • THE SUCCESSFUL NEGOTIATOR
  • PREPARING FOR NEGOTIATION
  • THE NUTS AND BOLTS OF NEGOTIATION
  • MAKING THE RIGHT IMPRESSION
  • GETTING OFF TO A GOOD START
  • THE BARGAINING STAGE
  • REACHING MUTUAL GAIN
  • MOVING BEYOND “NO”
  • DEALING WITH NEGATIVE EMOTIONS
  • MOVING FROM BARGAINING TO CLOSING
  • SOLUTION TYPES

RM2,600.00 RM1,000.00

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Request For In-House
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Fee: RM 1,000 per pax


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Duration: 2 Days


Note: In-house course is available. Request it HERE

 Negotiating-For-Results-In-Business-Connections-HRDF-Trainings

Introduction

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at work.

Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this training will provide you with a basic comfort level to negotiate in any situation. This interactive training includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • What/How to negotiate and the benefits of good negotiation skills.
  • The importance of preparing for the negotiation process, regardless of the circumstances.
  • The various negotiation styles and their advantages and disadvantages.
  • Strategies for dealing with tough or unfair tactics.
  • Skills in developing alternatives and recognizing options.
  • Basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.

Who Should Attend

Managers, Executives, Project Coordinators, Team leaders and anyone who needs to negotiate for a win-win situation.

Methodology

Modules are designed to be high-energy, interactive and impactful. It incorporates numerous simulations and exercises that will give you the opportunity to practice and apply the skills and strategies.

Module

  • WHAT IS NEGOTIATION?
  • THE SUCCESSFUL NEGOTIATOR
  • PREPARING FOR NEGOTIATION
  • THE NUTS AND BOLTS OF NEGOTIATION
  • MAKING THE RIGHT IMPRESSION
  • GETTING OFF TO A GOOD START
  • THE BARGAINING STAGE
  • REACHING MUTUAL GAIN
  • MOVING BEYOND “NO”
  • DEALING WITH NEGATIVE EMOTIONS
  • MOVING FROM BARGAINING TO CLOSING
  • SOLUTION TYPES

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Julia Lai Abdullah
Biodata: Julia is an experienced development & training specialist for over 22 years - with years of experience and exposure in industries such as adult education, hospitality, retailing, manufacturing, banking & finance, insurance and customer service. She influences and spearheads learning in every class participant. Her excellent communication skill, easy-going and motivational style has helped, energized and motivated participants to learn and apply. Julia's sessions capture the importance – and the art – of believing in self and our abilities to surpass our potential. Her trainings cover People Management, Personal Effectiveness, Grooming and Etiquette, Problem Solving and Decision Making, Customer Relationship Management and the English Language, among others.

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