Microsoft Outlook 2013 Foundation

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 Microsoft-Outlook-2013-Foundation-2-Days-HRDF-Trainings

Objective

At the end of this course, participants will be able to:

  • Open, Reply, Forward and Delete emails
  • Create new emails
  • Perform spelling check in an email message
  • Access the Calendar
  • Create new Appointments and Meetings
  • Create new Contacts
  • Change the Contact View
  • Create Contact Group
  • Organize Emails in to Folders
  • Categorize Emails
  • Use Email Filters
  • Create and Edit Tasks
  • Customize the Ribbon and Quick Access Toolbar

Prerequisites

Basic knowledge of Windows is essential with the following pre-requisites:

  • Able to maneuver with the mouse – Point, Click, Drag and Double Click
  • Able to configure the desktop
  • Able to use the Control Panel
  • Able to move and re-size Application Windows
  • Able to switch between task applications

Who Should Attend

Clerks, Officers, Supervisors, Administrators, Executives, Managers and all personnel involved in Outlook.

Methodology

This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise

Module

  • STARTING OUT
    • Lesson 1.1: Getting Started
      • What is Microsoft Office Outlook 2010?
      • What’s New in Microsoft Office Outlook 2010?
      • Starting Outlook
      • The Outlook Interface
      • About the Notification Icon
      • Closing Outlook
    • Lesson 1.2: Receiving E-Mail
      • Types of E-Mail Accounts
      • Setting up an E-Mail Account
      • Modifying E-Mail Account Settings
      • Sending and Receiving E-Mail
    • Lesson 1.3: Working with E-Mail Messages
      • About Outlook Folders
      • Opening Messages
      • Editing Messages
      • Deleting Messages
    • Lesson 1.4: Printing E-Mail Messages
      • Print Commands
      • Choosing Print Options
      • Choosing a Print Preview View
      • Navigating Through Print Preview
    • Lesson 1.5: Getting Help in Outlook
      • Opening Help
      • Using the Help Screen
      • The Help Toolbar
      • Searching for Help
      • Using the Table of Contents
      • Getting Help in a Dialog Box
  • UNDERSTANDING AND CUSTOMIZING THE OUTLOOK INTERFACE
    • Lesson 2.1: Getting Acquainted
      • Using the File Menu (Backstage View)
      • Using the Status Bar
      • Using the Mini Toolbar
      • Using Dialog Boxes
      • Using Right-Click Menus
      • Keyboard Shortcuts
    • Lesson 2.2: Using the Outlook Panes
      • Using Outlook Today
      • Using the Navigation Pane
      • Using the Reading Pane
      • Using the To-Do Bar
    • Lesson 2.3: The Quick Access Toolbar
      • Using the Quick Access Toolbar
      • Adding and Removing Buttons
      • Moving the Quick Access Toolbar
      • Customizing the Toolbar
    • Lesson 2.4: Tabs and Groups
      • About Tabs
      • About Groups
      • About Option Buttons
      • Minimizing the Tab
    • Lesson 2.5: Customizing the Ribbon
      • Getting Started
      • Adding or Removing Tabs
      • Arranging Tabs and Groups
      • Creating New Tabs and Groups
      • Customizing Group Commands
      • Resetting all Customizations
  • TAB OVERVIEW (MAIL INTERFACE)
    • Lesson 3.1: The Home Tab
      • New Commands
      • Delete Commands
      • Respond Commands
      • Quick Steps Commands
      • Move Commands
      • Tags Commands
      • Find Commands
    • Lesson 3.2: The Send/Receive Tab
      • Send & Receive Commands
      • Download Commands
      • Server Commands
      • Preferences Commands
    • Lesson 3.3: The Folder Tab
      • New Commands
      • Actions Commands
      • Clean Up Commands
      • Favorites Commands
      • Properties Commands
    • Lesson 3.4: The View Tab
      • Current View Commands
      • Conversations Commands
      • Arrangement Commands
      • Layout Commands
      • People Pane Commands
      • Window Commands
  • TAB OVERVIEW (OUTLOOK ITEM INTERFACE)
    • Lesson 4.1: Understanding Tab Setup
      • About Tabs in Outlook Items
      • The Message Tab
      • The Options Tab
      • The Appointment Tab
      • The Meeting Tab
      • The Contact Tab
      • The Task Tab
    • Lesson 4.2: The Insert Tab
      • Include Commands
      • Tables Commands
      • Illustrations Commands
      • Links Commands
      • Text Commands
      • Symbols Commands
    • Lesson 4.3: The Format Text Tab
      • Clipboard Commands
      • Font Commands
      • Paragraph Commands
      • Styles Commands
      • Editing Commands
    • Lesson 4.4: The Review Tab
      • Proofing Commands
      • Language Commands
  • SENDING E-MAIL
    • Lesson 5.1: Composing E-Mail
      • Creating a New Message
      • Adding Recipients
      • Typing a Subject Line
      • Creating Your Message
    • Lesson 5.2: Answering Mail
      • Replying to Messages
      • Forwarding Messages
      • Opening and Saving Attachments
      • Using the Attachment Previewer
    • Lesson 5.3: Doing More with E-Mail
      • Adding Attachments
      • Creating Hyperlinks
      • Attaching Outlook Items
      • Using Themes
    • Lesson 5.4: Using Viewing Tools
      • Choosing a View
      • Arranging and Grouping Messages
      • Understanding Conversations
      • Sorting E-Mail
      • Filtering E-Mail
      • About AutoPreview
    • Lesson 5.5: Using the Drafts Folder
      • Opening the Drafts Folder
      • Saving a Message as a Draft
      • Opening and Editing a Draft
      • Sending a Draft
      • Deleting a Draft
  • INFORMATION MANAGEMENT
    • Lesson 6.1: The Calendar
      • Opening the Calendar
      • Understanding the Home Tab
      • Understanding the Calendar Tools Tab
      • Creating and Editing Appointments
      • Using the Daily Task List
      • Using the Calendar Navigation Pane
      • Customizing Calendar Views
    • Lesson 6.2: The Contacts Folder
      • Opening the Contacts Folder
      • Understanding the Home Tab
      • Creating a New Contact
      • Editing Contacts
      • Using the Contacts Navigation Pane
      • Customizing Contacts Views
    • Lesson 6.3: The Tasks Folder
      • Opening the Tasks Folder
      • Understanding the Home Tab
      • Creating a New Task
      • Editing a Task
      • Using the Tasks Navigation Pane
      • Customizing Tasks Views
    • Lesson 6.4: The Notes Folder
      • Opening the Notes Folder
      • Understanding the Home Tab
      • Creating a New Note
      • Editing a Note
      • Using the Notes Navigation Pane
      • Customizing Notes Views
    • Lesson 6.5: The Journal Folder
      • Setting Journal Options
      • Opening the Journal Folder
      • Understanding the Home Tab
      • Creating a New Journal Entry
      • Editing a Journal Entry
      • Customizing Journal Views
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Duration: 2 Days


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 Microsoft-Outlook-2013-Foundation-2-Days-HRDF-Trainings

Objective

At the end of this course, participants will be able to:

  • Open, Reply, Forward and Delete emails
  • Create new emails
  • Perform spelling check in an email message
  • Access the Calendar
  • Create new Appointments and Meetings
  • Create new Contacts
  • Change the Contact View
  • Create Contact Group
  • Organize Emails in to Folders
  • Categorize Emails
  • Use Email Filters
  • Create and Edit Tasks
  • Customize the Ribbon and Quick Access Toolbar

Prerequisites

Basic knowledge of Windows is essential with the following pre-requisites:

  • Able to maneuver with the mouse – Point, Click, Drag and Double Click
  • Able to configure the desktop
  • Able to use the Control Panel
  • Able to move and re-size Application Windows
  • Able to switch between task applications

Who Should Attend

Clerks, Officers, Supervisors, Administrators, Executives, Managers and all personnel involved in Outlook.

Methodology

This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise

Module

  • STARTING OUT
    • Lesson 1.1: Getting Started
      • What is Microsoft Office Outlook 2010?
      • What’s New in Microsoft Office Outlook 2010?
      • Starting Outlook
      • The Outlook Interface
      • About the Notification Icon
      • Closing Outlook
    • Lesson 1.2: Receiving E-Mail
      • Types of E-Mail Accounts
      • Setting up an E-Mail Account
      • Modifying E-Mail Account Settings
      • Sending and Receiving E-Mail
    • Lesson 1.3: Working with E-Mail Messages
      • About Outlook Folders
      • Opening Messages
      • Editing Messages
      • Deleting Messages
    • Lesson 1.4: Printing E-Mail Messages
      • Print Commands
      • Choosing Print Options
      • Choosing a Print Preview View
      • Navigating Through Print Preview
    • Lesson 1.5: Getting Help in Outlook
      • Opening Help
      • Using the Help Screen
      • The Help Toolbar
      • Searching for Help
      • Using the Table of Contents
      • Getting Help in a Dialog Box
  • UNDERSTANDING AND CUSTOMIZING THE OUTLOOK INTERFACE
    • Lesson 2.1: Getting Acquainted
      • Using the File Menu (Backstage View)
      • Using the Status Bar
      • Using the Mini Toolbar
      • Using Dialog Boxes
      • Using Right-Click Menus
      • Keyboard Shortcuts
    • Lesson 2.2: Using the Outlook Panes
      • Using Outlook Today
      • Using the Navigation Pane
      • Using the Reading Pane
      • Using the To-Do Bar
    • Lesson 2.3: The Quick Access Toolbar
      • Using the Quick Access Toolbar
      • Adding and Removing Buttons
      • Moving the Quick Access Toolbar
      • Customizing the Toolbar
    • Lesson 2.4: Tabs and Groups
      • About Tabs
      • About Groups
      • About Option Buttons
      • Minimizing the Tab
    • Lesson 2.5: Customizing the Ribbon
      • Getting Started
      • Adding or Removing Tabs
      • Arranging Tabs and Groups
      • Creating New Tabs and Groups
      • Customizing Group Commands
      • Resetting all Customizations
  • TAB OVERVIEW (MAIL INTERFACE)
    • Lesson 3.1: The Home Tab
      • New Commands
      • Delete Commands
      • Respond Commands
      • Quick Steps Commands
      • Move Commands
      • Tags Commands
      • Find Commands
    • Lesson 3.2: The Send/Receive Tab
      • Send & Receive Commands
      • Download Commands
      • Server Commands
      • Preferences Commands
    • Lesson 3.3: The Folder Tab
      • New Commands
      • Actions Commands
      • Clean Up Commands
      • Favorites Commands
      • Properties Commands
    • Lesson 3.4: The View Tab
      • Current View Commands
      • Conversations Commands
      • Arrangement Commands
      • Layout Commands
      • People Pane Commands
      • Window Commands
  • TAB OVERVIEW (OUTLOOK ITEM INTERFACE)
    • Lesson 4.1: Understanding Tab Setup
      • About Tabs in Outlook Items
      • The Message Tab
      • The Options Tab
      • The Appointment Tab
      • The Meeting Tab
      • The Contact Tab
      • The Task Tab
    • Lesson 4.2: The Insert Tab
      • Include Commands
      • Tables Commands
      • Illustrations Commands
      • Links Commands
      • Text Commands
      • Symbols Commands
    • Lesson 4.3: The Format Text Tab
      • Clipboard Commands
      • Font Commands
      • Paragraph Commands
      • Styles Commands
      • Editing Commands
    • Lesson 4.4: The Review Tab
      • Proofing Commands
      • Language Commands
  • SENDING E-MAIL
    • Lesson 5.1: Composing E-Mail
      • Creating a New Message
      • Adding Recipients
      • Typing a Subject Line
      • Creating Your Message
    • Lesson 5.2: Answering Mail
      • Replying to Messages
      • Forwarding Messages
      • Opening and Saving Attachments
      • Using the Attachment Previewer
    • Lesson 5.3: Doing More with E-Mail
      • Adding Attachments
      • Creating Hyperlinks
      • Attaching Outlook Items
      • Using Themes
    • Lesson 5.4: Using Viewing Tools
      • Choosing a View
      • Arranging and Grouping Messages
      • Understanding Conversations
      • Sorting E-Mail
      • Filtering E-Mail
      • About AutoPreview
    • Lesson 5.5: Using the Drafts Folder
      • Opening the Drafts Folder
      • Saving a Message as a Draft
      • Opening and Editing a Draft
      • Sending a Draft
      • Deleting a Draft
  • INFORMATION MANAGEMENT
    • Lesson 6.1: The Calendar
      • Opening the Calendar
      • Understanding the Home Tab
      • Understanding the Calendar Tools Tab
      • Creating and Editing Appointments
      • Using the Daily Task List
      • Using the Calendar Navigation Pane
      • Customizing Calendar Views
    • Lesson 6.2: The Contacts Folder
      • Opening the Contacts Folder
      • Understanding the Home Tab
      • Creating a New Contact
      • Editing Contacts
      • Using the Contacts Navigation Pane
      • Customizing Contacts Views
    • Lesson 6.3: The Tasks Folder
      • Opening the Tasks Folder
      • Understanding the Home Tab
      • Creating a New Task
      • Editing a Task
      • Using the Tasks Navigation Pane
      • Customizing Tasks Views
    • Lesson 6.4: The Notes Folder
      • Opening the Notes Folder
      • Understanding the Home Tab
      • Creating a New Note
      • Editing a Note
      • Using the Notes Navigation Pane
      • Customizing Notes Views
    • Lesson 6.5: The Journal Folder
      • Setting Journal Options
      • Opening the Journal Folder
      • Understanding the Home Tab
      • Creating a New Journal Entry
      • Editing a Journal Entry
      • Customizing Journal Views

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Amelia Dillon
Biodata: Having experienced many years in acquiring skills and knowledge in the related fields, the trainer is among a few of extraordinary trainers in the local training arena. The one thing that makes her a prominent trainer is her knowledge and exposure gathered over many years in IT industry. She is well known to have the ability to enlighten participants by not only leading them towards the subject matter but also by allowing them to relate to the subject matter and at the same time make the process of learning a lot more easier. Over the years, she has developed many training modules and had extended her service to various companies. Some of these modules include the PPSMI manual that was used by the Ministry of Education to train teachers nation-wide on how to use the PPSMI equipment.

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