Essential Supervisory Skills

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Introduction

Most managers would say that good employee supervision is about results. But will supervisors who demand immediate and unquestioning compliance with their orders always obtain the best results? Whether or not you have the official title of “supervisor,” if you are in a position that requires you to direct the activity of others, a periodic review of your supervisory skills may bring you better results.

This program helps supervisors gains the skills they need to become more effective leaders in your organization… This course identifies 5 roles of a supervisory leader:

  • Motivate and influence employees
  • Manage and resolve conflicts
  • Coach and provide feedback
  • Lead teams
  • Adopting the 5 practices of exemplary leadership

Objective

Upon completion of this programme, the participants will be able to :

  • Learn motivational techniques and use them to get the job done
  • Understand their own conflict resolution styles and know how to use them in various situations
  • Learn and practice the 6-step conflict resolution process to resolve conflicts
  • Understand their own coaching styles and learn to use them in various situations
  • Learn and apply an effective coaching model to coach employees
  • Will learn how to lead teams and work together as an effective team
  • Will learn how to be an exemplary leader

Who Should Attend

This program is suitable for Executives and Supervisory

Level for Executives and above

Methodology

This stimulating program will maximizes the understanding and learning through Experiential learning, Self-assessments, Activities, Video, Games and Role-play

Module

  • ROLES AND RESPONSIBILITIES OF A SUPERVISOR
  • MOTIVATE AND INFLUENCE EMPLOYEES
  • MANAGING PEOPLE – COACHING
  • EFFECTIVE COMMUNICATION
  • CREATIVE PROBLEM SOLVING
  • BUILDING AND LEADING TEAMS
  • DEVELOP THE FIVE (5) HABITS OF AN EXEMPLARY LEADER (KOUZES & POSNER)
  • YOUR ACTION PLAN FOR CONTINUED GROWTH
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If you purchase this product you will earn 1300 Points!

Fee: RM 1300 per pax


Loyalty Points: 1300 Points


Duration: 2 Days


Note: In-house course is available. Request it HERE

Introduction

Most managers would say that good employee supervision is about results. But will supervisors who demand immediate and unquestioning compliance with their orders always obtain the best results? Whether or not you have the official title of “supervisor,” if you are in a position that requires you to direct the activity of others, a periodic review of your supervisory skills may bring you better results.

This program helps supervisors gains the skills they need to become more effective leaders in your organization… This course identifies 5 roles of a supervisory leader:

  • Motivate and influence employees
  • Manage and resolve conflicts
  • Coach and provide feedback
  • Lead teams
  • Adopting the 5 practices of exemplary leadership

Objective

Upon completion of this programme, the participants will be able to :

  • Learn motivational techniques and use them to get the job done
  • Understand their own conflict resolution styles and know how to use them in various situations
  • Learn and practice the 6-step conflict resolution process to resolve conflicts
  • Understand their own coaching styles and learn to use them in various situations
  • Learn and apply an effective coaching model to coach employees
  • Will learn how to lead teams and work together as an effective team
  • Will learn how to be an exemplary leader

Who Should Attend

This program is suitable for Executives and Supervisory

Level for Executives and above

Methodology

This stimulating program will maximizes the understanding and learning through Experiential learning, Self-assessments, Activities, Video, Games and Role-play

Module

  • ROLES AND RESPONSIBILITIES OF A SUPERVISOR
  • MOTIVATE AND INFLUENCE EMPLOYEES
  • MANAGING PEOPLE – COACHING
  • EFFECTIVE COMMUNICATION
  • CREATIVE PROBLEM SOLVING
  • BUILDING AND LEADING TEAMS
  • DEVELOP THE FIVE (5) HABITS OF AN EXEMPLARY LEADER (KOUZES & POSNER)
  • YOUR ACTION PLAN FOR CONTINUED GROWTH

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Namsuvayam A/L A.Murugian
Biodata: Rais Rajan is a HRDF-certified corporate trainer and management consultant. He specializes in the fields of Strategic Direction, Performance Management, Balanced Scorecard, Management, Leadership and various soft skill trainings. He regularly conducts complementary tea talks for various companies and has written articles for the Malaysian Institute of Management E-newsletter. Rais has more than 22 years of experience serving 3 international organizations in the consulting, telco and banking industries. To date, he has delivered more than 400 training programmes (ranging from Strategic Direction workshops to Clerical Skills). He has lectured and offered trainings to over 200 leading institutions and multinational organizations.

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