Document Management & Record Control Training

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Introduction

Document management and records management sound very much alike, don’t you think? However, they are two different organizational techniques that can be used separately, or together to help business practices.

Knowing the difference between document and records management helps businesses and business professionals choose the best solution for their needs as well as know what to expect upon implementation

Objective

Upon completion of this program, participants will be able to:

  • Implement systems where only latest updated documents are referred
  • Ensure effective record keeping to ensure it can be promptly retrieved
  • Use documents as an aided control for process
  • Enable on-the-job training to be carried out more effectively
  • Reduce the chances of rejects from various processes
  • Reduce the nonconformity’s issued against Document Control during External And Internal Audit

Who Should Attend

This program is suitable for professionals that have the responsibility of making decisions related to the use of documents and records in the areas of change control, quality assurance, design, manufacturing, purchasing, regulatory affairs, inspections and ISO audits.

We recommend this program for those who need document control experience and a working knowledge of the Quality System regulation under ISO 9001:2008 standard

Methodology

This stimulating program will maximize understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • DOCUMENTATION REQUIREMENTS
    • Quality Manual
    • Quality Policy
    • Quality Objective
    • Quality Records
    • Definition Of Document
    • Record Control Life Cycle
  • IMPLEMENTING DOCUMENT CONTROL REQUIREMENTS
    • How Elaborate Should A Document Control System Be?
    • Defining Roles And Responsibilities
    • Availability Of Documents
    • Master list Of Document & Revision Status
    • Document Numbering System
  • UPDATING DOCUMENT CHANGES
    • Identifying Changes In Document
    • Preventing Unauthorized Duplication Of Documents
    • Obsolete And Invalid Documents
    • Document And Data On Electronic Media
    • Code Of Practice In Using Documents
    • Maintaining Validity Of Documents
  • DOCUMENTATION REQUIREMENTS (CONTINUES)
    • Definition Of Records
    • Documents Vs Records
    • Controlled Documents And Control Method
    • Document Control Life Cycle
  • DEVELOPING A DOCUMENT CONTROL PROCEDURE
    • Creating Document
    • Maintaining Document
    • Developing Document Control Procedure Within A Company’s Document Management System
  • DEVELOPING A RECORD CONTROL PROCEDURE
    • Purpose
    • Responsibility Of Management
    • Responsibility Of Every Staff
    • Definition & Introduction
    • Objectives
    • Assess And Confidentially
    • Security & Storage
    • Electronic Records – Email And Saving Emails
    • Archival And Disposal Of Records
  • SIX PROCEDURES ON CONTROL OF DOCUMENTS
    • Control Of Documents
      • How Elaborate Should A Document Control Be?
      • Defining Roles And Responsibilities
      • Availability Of Documents
      • Master List Of Documents & Revision Status
      • Document Numbering System
    • Control Of Records
    • Internal Audit
      • Perform Internal Audit
    • Control Of Non-Conforming Products
      • ISO 9000 Definition
      • Difference Between Ca/Pa And Correction
    • Corrective Actions
      • Procedures Of Ca

RM2,600.00 RM1,100.00

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Request For In-House
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Fee: RM 1100 per pax


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Duration: 2 Days


Note: In-house course is available. Request it HERE

Introduction

Document management and records management sound very much alike, don’t you think? However, they are two different organizational techniques that can be used separately, or together to help business practices.

Knowing the difference between document and records management helps businesses and business professionals choose the best solution for their needs as well as know what to expect upon implementation

Objective

Upon completion of this program, participants will be able to:

  • Implement systems where only latest updated documents are referred
  • Ensure effective record keeping to ensure it can be promptly retrieved
  • Use documents as an aided control for process
  • Enable on-the-job training to be carried out more effectively
  • Reduce the chances of rejects from various processes
  • Reduce the nonconformity’s issued against Document Control during External And Internal Audit

Who Should Attend

This program is suitable for professionals that have the responsibility of making decisions related to the use of documents and records in the areas of change control, quality assurance, design, manufacturing, purchasing, regulatory affairs, inspections and ISO audits.

We recommend this program for those who need document control experience and a working knowledge of the Quality System regulation under ISO 9001:2008 standard

Methodology

This stimulating program will maximize understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • DOCUMENTATION REQUIREMENTS
    • Quality Manual
    • Quality Policy
    • Quality Objective
    • Quality Records
    • Definition Of Document
    • Record Control Life Cycle
  • IMPLEMENTING DOCUMENT CONTROL REQUIREMENTS
    • How Elaborate Should A Document Control System Be?
    • Defining Roles And Responsibilities
    • Availability Of Documents
    • Master list Of Document & Revision Status
    • Document Numbering System
  • UPDATING DOCUMENT CHANGES
    • Identifying Changes In Document
    • Preventing Unauthorized Duplication Of Documents
    • Obsolete And Invalid Documents
    • Document And Data On Electronic Media
    • Code Of Practice In Using Documents
    • Maintaining Validity Of Documents
  • DOCUMENTATION REQUIREMENTS (CONTINUES)
    • Definition Of Records
    • Documents Vs Records
    • Controlled Documents And Control Method
    • Document Control Life Cycle
  • DEVELOPING A DOCUMENT CONTROL PROCEDURE
    • Creating Document
    • Maintaining Document
    • Developing Document Control Procedure Within A Company’s Document Management System
  • DEVELOPING A RECORD CONTROL PROCEDURE
    • Purpose
    • Responsibility Of Management
    • Responsibility Of Every Staff
    • Definition & Introduction
    • Objectives
    • Assess And Confidentially
    • Security & Storage
    • Electronic Records – Email And Saving Emails
    • Archival And Disposal Of Records
  • SIX PROCEDURES ON CONTROL OF DOCUMENTS
    • Control Of Documents
      • How Elaborate Should A Document Control Be?
      • Defining Roles And Responsibilities
      • Availability Of Documents
      • Master List Of Documents & Revision Status
      • Document Numbering System
    • Control Of Records
    • Internal Audit
      • Perform Internal Audit
    • Control Of Non-Conforming Products
      • ISO 9000 Definition
      • Difference Between Ca/Pa And Correction
    • Corrective Actions
      • Procedures Of Ca

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Tejwinder Singh A/L Jujar Singh Thx and see you tomorrow
Biodata: With 25 years in management system development, Tejwinder is a much sought after trainer for ISO 9001, ISO 14001, OHSAS 18001 and ISO/TS 16949 ; having trained over 50,000 personnel worldwide. As a pioneer in ISO/TS 16949 quality system management development in Malaysia and Lead Tutor for IRCA approved Lead Auditor Training, Tejwinder has helped numerous organizations implement the QS 9000 and ISO/TS 16949. As a Certified Lean Six Sigma Black Belt, he presents training on Total Quality Management, Six Sigma, Lean Management, 7QC Tools, Root Cause Analysis, Innovative and Improvement Circles, Cost of Quality, Supplier Quality Management, 5S, APQP/PPAP, FMEA, SPC, MSA, 8D Problem Solving, Poka Yoke and other quality audit awareness programmes. He was involved in the assessment of TNB divisions for the TNB's Presidential TQM Award.

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