Developing – Managing – Enhancing Skills For High-Performance Team Collaboration

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Introduction

This course offers critical insights and practices for Managing Self, Emotional Intelligence and People –whereby, you would consistently show high levels of collaboration and innovation that produce superior results.

With high-performance team collaboration, people have effective methods of resolving conflict efficiently, so that the conflict does not become a roadblock to achieving the team’s goals. Collectively, the team has its own consciousness, indicating shared norms and values within the team. The team feels a strong sense of accountability for achieving their goals.

To support team effectiveness, understanding of individual working styles is important. This can be done by applying DISC / (D O P E) Personality Assessment, or The Colored Brain to understand behavior, personalities and thinking styles of each personality. With understanding comes building relationships and communicating leadership.

Objective

Upon completion of this program, participants will be able to:

  • Support team effectiveness
  • Understand the importance of individual working styles

Who Should Attend

This program is suitable for anyone who works with or through others to Get Work Done with the Desired Results.

Methodology

This stimulating program will maximize understanding and learning through guided exploratory discussion

– Participative learning, Engaging in extensive in-class practice and personal reflection as you explore and master developing, managing and enhancing skills in high-performance team collaboration

Module

  • UNDERSTANDING OF BEHAVIORAL CHARACTERISTICS (WHAT MAKES PEOPLE BEHAVE THE WAY THEY DO)
    • Objectives: Discover Your True Personality (Strengths & Weaknesses)
    • Show How Your Personality Drives:
      • Relationships
      • Work & Life
    • BEHAVIORAL CHARCTERISTICS – YOUR UNIQUE LIFE PATTERN
      • Behavioral Characteristics
        • Styles, Disorders And Domains
        • Understand How Each Personality Communicates, Thinks, Make Decisions, Prefers What Type Of Counselling And Coaching
        • Traits And Behaviors Of Each Style
        • Domains Of Each Style Functioning
        • How To Deal With Each Style In Your Life
        • How To Survive And Cope With Each Personality Disorder
    • Plotting Your Behavioral Profile As You See Yourself
    • Interpreting Your Personality Graph
    • Exercise: “A Day At The Office” Or Activity
    • Objective: Evaluating Your Understanding Of Behavioral Styles And Behavioral Flexibility
  • MANAGING THE DIFFICULT CONVERSATIONS (TALKING TOOLS TO USE WHEN THE OUTCOMES ARE HIGH)
    • Objective: To Achieve Spirited Dialogue At All Levels Builds Alignment, Agreement, And Interpersonal Communication
      • MANAGE YOUR ‘PINK ELEPHANTS’
        • Spot The Weak Conversations
        • Avoid Moving To Violence/Silence During Crucial Conversations
        • Share Faces, Ideas, Feelings, And Opinions Candidly And Honestly
      • LISTEN TO YOUR HEART
        • Identify Your Communication Style Under Stress
          • Manage It
        • Focus On What You Want
          • Maintain Dialogue
        • Understand How Motives Change When Conversations Become Challenging
      • STATE WHERE YOU ARE COMING FROM
        • Speak Persuasively
        • Get Your Meaning Across
        • Share Strong Opinions Without Shutting Down Contrary Views
        • State Your Mind – At The Same Time Engage Others To Do The Same
      • EXPLORE OTHERS’ DIRECTIONS
        • Use Exploring Questioning Skills To Encourage Others To Speak Up
        • DIFFUSE Challenging Situations
        • Get Safely To The Meaning Behind Others’ Emotions
  • FINDING YOUR PURPOSE: SELF-MOTIVATION (SELF-FULFILLMENT FOR PERSONAL EFFECTIVENESS)
    • What Is Purpose?
      • Purpose = Passion
      • Is There A Difference Between Purpose And Meaning?
    • Do You Wear Masks To Hide Your Passion?
  • Mask #1, Mask #2, Mask #3, Mask #4, Mask #5
    • Busyness
    • What Will Other People Think?
    • I’m Not ……….Enough
    • Fear
    • Having Mode
  • Uncover These Masks
  • Overcome The Shortcomings With Positive Strategies
    • Living A Life Guided By Purpose
      • Success Is The Quality Of Your Journey
      • Invest In Yourself: Both Happiness And Change Must Come From Within

RM2,600.00 RM1,200.00

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Request For In-House
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Fee: RM 1200 per pax


Loyalty Points: 1200 Points


Duration: 2 Days


Note: In-house course is available. Request it HERE

Introduction

This course offers critical insights and practices for Managing Self, Emotional Intelligence and People –whereby, you would consistently show high levels of collaboration and innovation that produce superior results.

With high-performance team collaboration, people have effective methods of resolving conflict efficiently, so that the conflict does not become a roadblock to achieving the team’s goals. Collectively, the team has its own consciousness, indicating shared norms and values within the team. The team feels a strong sense of accountability for achieving their goals.

To support team effectiveness, understanding of individual working styles is important. This can be done by applying DISC / (D O P E) Personality Assessment, or The Colored Brain to understand behavior, personalities and thinking styles of each personality. With understanding comes building relationships and communicating leadership.

Objective

Upon completion of this program, participants will be able to:

  • Support team effectiveness
  • Understand the importance of individual working styles

Who Should Attend

This program is suitable for anyone who works with or through others to Get Work Done with the Desired Results.

Methodology

This stimulating program will maximize understanding and learning through guided exploratory discussion

– Participative learning, Engaging in extensive in-class practice and personal reflection as you explore and master developing, managing and enhancing skills in high-performance team collaboration

Module

  • UNDERSTANDING OF BEHAVIORAL CHARACTERISTICS (WHAT MAKES PEOPLE BEHAVE THE WAY THEY DO)
    • Objectives: Discover Your True Personality (Strengths & Weaknesses)
    • Show How Your Personality Drives:
      • Relationships
      • Work & Life
    • BEHAVIORAL CHARCTERISTICS – YOUR UNIQUE LIFE PATTERN
      • Behavioral Characteristics
        • Styles, Disorders And Domains
        • Understand How Each Personality Communicates, Thinks, Make Decisions, Prefers What Type Of Counselling And Coaching
        • Traits And Behaviors Of Each Style
        • Domains Of Each Style Functioning
        • How To Deal With Each Style In Your Life
        • How To Survive And Cope With Each Personality Disorder
    • Plotting Your Behavioral Profile As You See Yourself
    • Interpreting Your Personality Graph
    • Exercise: “A Day At The Office” Or Activity
    • Objective: Evaluating Your Understanding Of Behavioral Styles And Behavioral Flexibility
  • MANAGING THE DIFFICULT CONVERSATIONS (TALKING TOOLS TO USE WHEN THE OUTCOMES ARE HIGH)
    • Objective: To Achieve Spirited Dialogue At All Levels Builds Alignment, Agreement, And Interpersonal Communication
      • MANAGE YOUR ‘PINK ELEPHANTS’
        • Spot The Weak Conversations
        • Avoid Moving To Violence/Silence During Crucial Conversations
        • Share Faces, Ideas, Feelings, And Opinions Candidly And Honestly
      • LISTEN TO YOUR HEART
        • Identify Your Communication Style Under Stress
          • Manage It
        • Focus On What You Want
          • Maintain Dialogue
        • Understand How Motives Change When Conversations Become Challenging
      • STATE WHERE YOU ARE COMING FROM
        • Speak Persuasively
        • Get Your Meaning Across
        • Share Strong Opinions Without Shutting Down Contrary Views
        • State Your Mind – At The Same Time Engage Others To Do The Same
      • EXPLORE OTHERS’ DIRECTIONS
        • Use Exploring Questioning Skills To Encourage Others To Speak Up
        • DIFFUSE Challenging Situations
        • Get Safely To The Meaning Behind Others’ Emotions
  • FINDING YOUR PURPOSE: SELF-MOTIVATION (SELF-FULFILLMENT FOR PERSONAL EFFECTIVENESS)
    • What Is Purpose?
      • Purpose = Passion
      • Is There A Difference Between Purpose And Meaning?
    • Do You Wear Masks To Hide Your Passion?
  • Mask #1, Mask #2, Mask #3, Mask #4, Mask #5
    • Busyness
    • What Will Other People Think?
    • I’m Not ……….Enough
    • Fear
    • Having Mode
  • Uncover These Masks
  • Overcome The Shortcomings With Positive Strategies
    • Living A Life Guided By Purpose
      • Success Is The Quality Of Your Journey
      • Invest In Yourself: Both Happiness And Change Must Come From Within

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Julia Lai Abdullah
Biodata: Julia is an experienced development & training specialist for over 22 years - with years of experience and exposure in industries such as adult education, hospitality, retailing, manufacturing, banking & finance, insurance and customer service. She influences and spearheads learning in every class participant. Her excellent communication skill, easy-going and motivational style has helped, energized and motivated participants to learn and apply. Julia's sessions capture the importance – and the art – of believing in self and our abilities to surpass our potential. Her trainings cover People Management, Personal Effectiveness, Grooming and Etiquette, Problem Solving and Decision Making, Customer Relationship Management and the English Language, among others.

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