Cultivating Positive Attitude In Workplace: A Guide To Managing People Effectively

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Introduction

Optimists see the path while pessimists see the obstacle. When faced with a challenge, optimists look for opportunities. Negative thinkers just shrug their shoulders and quip, “I knew that it was going to happen.” This program is for any organization facing challenges and change changes.

Objective

Upon completion of this program, participants will be able to:

  • Identify behaviors that create positive and negative attitudes
  • The role of intrinsic values on developing the work attitudes
  • Reduce the barriers between different generations
  • Aware of negative and positive self-talks using psychological methods
  • Describe how to break habits that contribute to negativity.
  • Explain how to influence others to be more positive through self-transformation
  • Choose positive approaches to win self and people
  • Identify actions that can be taken to elicit self-motivation.
  • The following outline highlights some of the key learning points in this program. As part of your program, we will modify contents as needed to meet your business objectives.

Who Should Attend

This program is suitable for all employees who need workable techniques to manage themselves effectively.

Methodology

This highly participative two-day program is designed to use facilitated discussion, presentation, case study, group work reading and research in order to provide a rich learning experience that can immediately be applied in the workplace.

Module

  • THE MIND POWER
    • You Are What You Think
    • The Connections Between Self-Talk And Positive Attitude
    • Mind Management Techniques To Develop Positive Work Attitude
    • Managing Emotions Using Positive Thoughts

Activity 1: Case Discussion On Self Talk

  • COGNITIVE BEHAVIOR AND POSITIVE ATTITUDE
    • Understand Self By Psychology Self-Introspections
    • How I View Myself?
    • How Others View Me?
    • What Are My Personal Barriers To Change?
    • Manage Procrastination Attitude To Improve

Activity 2: Perceptual Positioning

  • ELIMINATE COMMUNICATION BARRIERS CAUSED BY GENERATION
    • Types Of Different Generation Thinking Patterns
    • How Different Generations Have Different Methods Of Achieving The Same Goal?
    • Removing The Generation Gap By Applying
      • Management By Objectives (MBO) Methods
      • Customized Delegations And Reporting Systems According To Different Generations
      • Apply The RASIC Chart To Overcome Conflicts Between The Generations

Activity 3: Activity: Develop RASIC Chart For Planned Activity

  • HIGH MOTIVATION WITH RIGHT SKILLS
    • Social Intelligence Vs IQ
    • 14 Psychology Profile Of Different People
    • Calibrate The “ Self” To Match With Different Profile Using Language And Behavior Profile (LAB)
    • 15 Fundamentals To Improve People’s Skills

Activity 4: Short Case On Language And Behavior Profile (LAB) And Decision Making During High Emotional Situations

  • SOCIAL INTELLIGENCE AND MOTIVATION
    • Wired To Connect Using Carnegie’s 5 People Skills
    • Broken Bones-How To Patch?
    • How To Win Friends And Influence People: Dale Carnegie’s Approach

Activity 5: Game Of Trust And Build Tower Project

  • PROBLEM SOLVING AND DECISION MAKING TOOLS TO OVERCOME CONFLICT
    • Applying Root Cause Analysis Using Fish Bone Diagram To Identify The Problems That Cause Conflict.
    • Applying Field-Force Analysis To Identify The Damage Caused By Lack Of Cooperation Among Co-Workers
    • Use The JOHARI Windows To Discover The Unknown Areas
    • System Driven Communication To Replace The Human Driven Communication

Activity 6: Setting Personal And Organizational Goals Though Mind Mapping

  • DEALING WITH DIFFICULT PEOPLE AT WORK
    • Types Of 10 Difficult People At Workplace
    • Methods Of Differentiating The Habitual And Non-Habitual Difficult Workers
    • Effective Methods Of Dealing With Difficult People
      • Record Of Incidents
      • Devising Discipline Policies Or Standard Operating Procedures In Handling Difficult Workers
      • Establishing Effective Reporting Systems To Enhance The Monitoring Process

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Fee: RM 1100 per pax


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Duration: 2 Days


Note: In-house course is available. Request it HERE

Introduction

Optimists see the path while pessimists see the obstacle. When faced with a challenge, optimists look for opportunities. Negative thinkers just shrug their shoulders and quip, “I knew that it was going to happen.” This program is for any organization facing challenges and change changes.

Objective

Upon completion of this program, participants will be able to:

  • Identify behaviors that create positive and negative attitudes
  • The role of intrinsic values on developing the work attitudes
  • Reduce the barriers between different generations
  • Aware of negative and positive self-talks using psychological methods
  • Describe how to break habits that contribute to negativity.
  • Explain how to influence others to be more positive through self-transformation
  • Choose positive approaches to win self and people
  • Identify actions that can be taken to elicit self-motivation.
  • The following outline highlights some of the key learning points in this program. As part of your program, we will modify contents as needed to meet your business objectives.

Who Should Attend

This program is suitable for all employees who need workable techniques to manage themselves effectively.

Methodology

This highly participative two-day program is designed to use facilitated discussion, presentation, case study, group work reading and research in order to provide a rich learning experience that can immediately be applied in the workplace.

Module

  • THE MIND POWER
    • You Are What You Think
    • The Connections Between Self-Talk And Positive Attitude
    • Mind Management Techniques To Develop Positive Work Attitude
    • Managing Emotions Using Positive Thoughts

Activity 1: Case Discussion On Self Talk

  • COGNITIVE BEHAVIOR AND POSITIVE ATTITUDE
    • Understand Self By Psychology Self-Introspections
    • How I View Myself?
    • How Others View Me?
    • What Are My Personal Barriers To Change?
    • Manage Procrastination Attitude To Improve

Activity 2: Perceptual Positioning

  • ELIMINATE COMMUNICATION BARRIERS CAUSED BY GENERATION
    • Types Of Different Generation Thinking Patterns
    • How Different Generations Have Different Methods Of Achieving The Same Goal?
    • Removing The Generation Gap By Applying
      • Management By Objectives (MBO) Methods
      • Customized Delegations And Reporting Systems According To Different Generations
      • Apply The RASIC Chart To Overcome Conflicts Between The Generations

Activity 3: Activity: Develop RASIC Chart For Planned Activity

  • HIGH MOTIVATION WITH RIGHT SKILLS
    • Social Intelligence Vs IQ
    • 14 Psychology Profile Of Different People
    • Calibrate The “ Self” To Match With Different Profile Using Language And Behavior Profile (LAB)
    • 15 Fundamentals To Improve People’s Skills

Activity 4: Short Case On Language And Behavior Profile (LAB) And Decision Making During High Emotional Situations

  • SOCIAL INTELLIGENCE AND MOTIVATION
    • Wired To Connect Using Carnegie’s 5 People Skills
    • Broken Bones-How To Patch?
    • How To Win Friends And Influence People: Dale Carnegie’s Approach

Activity 5: Game Of Trust And Build Tower Project

  • PROBLEM SOLVING AND DECISION MAKING TOOLS TO OVERCOME CONFLICT
    • Applying Root Cause Analysis Using Fish Bone Diagram To Identify The Problems That Cause Conflict.
    • Applying Field-Force Analysis To Identify The Damage Caused By Lack Of Cooperation Among Co-Workers
    • Use The JOHARI Windows To Discover The Unknown Areas
    • System Driven Communication To Replace The Human Driven Communication

Activity 6: Setting Personal And Organizational Goals Though Mind Mapping

  • DEALING WITH DIFFICULT PEOPLE AT WORK
    • Types Of 10 Difficult People At Workplace
    • Methods Of Differentiating The Habitual And Non-Habitual Difficult Workers
    • Effective Methods Of Dealing With Difficult People
      • Record Of Incidents
      • Devising Discipline Policies Or Standard Operating Procedures In Handling Difficult Workers
      • Establishing Effective Reporting Systems To Enhance The Monitoring Process

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Dr. Arivalan Ramaiyah
Biodata: Dr. Arivalan has developed and conducted training in Strategic Negotiation and Deal Making, Project Management from Basics to Advanced, Leadership and Influencing Skills using NLP, Effective Purchasing and Vendor Evaluation Workshop, Language that Changes the Mind of the Listeners, Problem Solving and Decisions Making, Conflict Management, Expert Communication Skills, Train the Trainer and Facilitation and Delegation Skills, Coaching and Mentoring Skills. His training sessions are interactive with valuable and relevant participant centered activities. Apart from training, he is active in consultation with various government and non-governmental bodies in the area of marketing and management. He has developed a model and instrument to measure Customer Satisfactions Index (CSI) and Customer Loyalty Index (CLI) as stipulated in the ISO standard requirements.

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