Critical Leadership Attributes and Work Skills For Supervisors

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 Critical-Leadership-Attributes-and-Work-Skills-For-Supervisors-HRDF-Trainings

Introduction:

The ability to command a team with strong leadership skills can foster loyalty, inspire action and increase productivity in the workplace. People look to managers for encouragement and support, and it is critical to develop the skills seeded to lead with purpose while in a position of authority.

The leadership attributes represent the critical characteristics or qualities required of current and future leaders across retail industry. Aligned to each of the attributes is a cluster of skills.

How Will You Benefit

Upon completion of this programme, the participants will be able to be a Supervisors as Leaders who:

  • Lead by example
  • Are credible: focus and goal getters
  • Build relationships
  • Engage and inspire their people
  • Effective communicators
  • Has the ability to ‘think outside the square’ – to create new opportunities for the business

Who Should Attend

This program is suitable for Team Leads, supervisors in the office or at the shop-floor, or newly appointed managers.

Methodology

This stimulating program will maximizes the understanding and learning through participative informative learning, practical exercises, exploratory discussions, role-plays, case studies and assessment tools

Module

  • BEING A LEADER IS DIFFERENT FROM BEING A MANAGER/ SUPERVISOR
  • FOUR F’S OF LEADING & TAKING CHARGE = CREDIBILITY
  • LEADERSHIP ATTRIBUTES & SKILLS

RM2,600.00 RM1,100.00

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Request For In-House
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Fee: RM 1,100 per pax


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Duration: 2 Days


Note: In-house course is available. Request it HERE

 Critical-Leadership-Attributes-and-Work-Skills-For-Supervisors-HRDF-Trainings

Introduction:

The ability to command a team with strong leadership skills can foster loyalty, inspire action and increase productivity in the workplace. People look to managers for encouragement and support, and it is critical to develop the skills seeded to lead with purpose while in a position of authority.

The leadership attributes represent the critical characteristics or qualities required of current and future leaders across retail industry. Aligned to each of the attributes is a cluster of skills.

How Will You Benefit

Upon completion of this programme, the participants will be able to be a Supervisors as Leaders who:

  • Lead by example
  • Are credible: focus and goal getters
  • Build relationships
  • Engage and inspire their people
  • Effective communicators
  • Has the ability to ‘think outside the square’ – to create new opportunities for the business

Who Should Attend

This program is suitable for Team Leads, supervisors in the office or at the shop-floor, or newly appointed managers.

Methodology

This stimulating program will maximizes the understanding and learning through participative informative learning, practical exercises, exploratory discussions, role-plays, case studies and assessment tools

Module

  • BEING A LEADER IS DIFFERENT FROM BEING A MANAGER/ SUPERVISOR
  • FOUR F’S OF LEADING & TAKING CHARGE = CREDIBILITY
  • LEADERSHIP ATTRIBUTES & SKILLS

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Julia Lai Abdullah
Biodata: Julia is an experienced development & training specialist for over 22 years - with years of experience and exposure in industries such as adult education, hospitality, retailing, manufacturing, banking & finance, insurance and customer service. She influences and spearheads learning in every class participant. Her excellent communication skill, easy-going and motivational style has helped, energized and motivated participants to learn and apply. Julia's sessions capture the importance – and the art – of believing in self and our abilities to surpass our potential. Her trainings cover People Management, Personal Effectiveness, Grooming and Etiquette, Problem Solving and Decision Making, Customer Relationship Management and the English Language, among others.

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