Communication And Rapport Building

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 communication-and-rapport-building-hrdf-trainings

Objective

At the end of this course, participants will be able to:

  • Improve business relationship
  • Improve on influencing skills with effective communication
  • Manage communication with individual preference
  • Develop self-improvement

Who Should Attend

This course is designed for Assistant Manager, Managers, Executives, Officers, Team Leaders, Supervisors and Personnel who wish to improve their Communication, Rapport Building and Self-Management of an organization

Methodology

The course will be presented via interactive lecture, practical hands-on activities, group and individual discussion and presentation and experience sharing

Module

  • FUNDAMENTALS OF COMMUNICATION
  • EMOTIONAL INTELLIGENCE
  • FOUR PATTERNS OF BEHAVIOUR
  • HANDLING OBJECTIONS
  • STRESS MANAGEMENT
  • TIME MANAGEMENT
  • TRANSFORM YOURSELF FOR SUCCESS
  • SUCCESS PRINCIPLES

RM2,600.00 RM1,500.00

Qty:

Fee: RM 1500 per pax


Loyalty Points: 1500 Points


Duration: 2 Days


Note: In-house course is available. Request it HERE

 communication-and-rapport-building-hrdf-trainings

Objective

At the end of this course, participants will be able to:

  • Improve business relationship
  • Improve on influencing skills with effective communication
  • Manage communication with individual preference
  • Develop self-improvement

Who Should Attend

This course is designed for Assistant Manager, Managers, Executives, Officers, Team Leaders, Supervisors and Personnel who wish to improve their Communication, Rapport Building and Self-Management of an organization

Methodology

The course will be presented via interactive lecture, practical hands-on activities, group and individual discussion and presentation and experience sharing

Module

  • FUNDAMENTALS OF COMMUNICATION
  • EMOTIONAL INTELLIGENCE
  • FOUR PATTERNS OF BEHAVIOUR
  • HANDLING OBJECTIONS
  • STRESS MANAGEMENT
  • TIME MANAGEMENT
  • TRANSFORM YOURSELF FOR SUCCESS
  • SUCCESS PRINCIPLES

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Jacki Siew Yip Sim
Biodata: Jacki Siew is a Certified Master Class Trainer and is a licensed Trainer for “Using Psychological Techniques in Selling" by the International Master Trainer, Dr. Billy Kuek. During her more than 20 years of working with MNCs, she acquired Sales, Sales Promotions, Marketing and General Management experience, as well as hands-on experience of working with customer service and sales teams. A trained CCA Credential Coach, Jacki is also a Marketing Management Degree holder and a State Registered Nurse from the UK. A State-Certified Midwife (UK), she is highly interactive in her training approaches and she delivers powerfully with her excellent presentation and communication skills.

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