Behavioural – Based Interview Skills

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 Behavioural-Based-Interview-Skills-HRDF-Trainings

Introduction

Business relies on their employees to be successful. Hiring the right people is imperative, and there are many repercussions when recruiting and selection systems fail. More than just losing money from lack of productivity, hiring the wrong people negatively affects many aspects of daily business and productivity. How do you go about selecting the right person for the right job? Without equipping recruiting managers with proper interview skills and techniques, you may end-up getting a “square peg” for a round hole. Instead of throwing dice, it’s more scientific to conduct proper interview with competency-based behavioral questions and score the candidates more objectively.

This means you give different weights to different competency or behavior. This weightage has to be determined by the management according to what they value most. When you use such a system, your probability of getting the right person will be higher.

If you get the wrong person, you’ll sooner or later have to replace that person and this will incur a cost to you, both monetary and time. Based on research, the financial costs can range from 30% to 150% of an employee’s annual remuneration package, depending on their level in the organization.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Explain the importance of effective interview and hiring of the best candidate
  • Plan and develop behavioral-based interview questions
  • Use appropriate behavioral-based questioning
  • Score and compute behavioral-based question results for hiring decision
  • Explain selection criteria more objectively
  • List the benefits and skills of effective listening
  • Demonstrate building rapport with candidate
  • Identify and use the tools and techniques for interviewing effectively and finding talent

Who Should Attend

This workshop is suitable for Managers, Senior Executives, HR professionals, Line Managers and anyone who has to perform interview for recruitment.

Methodology

  • Lectures
  • Indoor activities
  • Role play
  • Demonstration
  • Group discussion
  • Presentation

Module

  • INTRODUCTION
  • TYPE OF RECRUITMENT
  • HOW TO CONDUCT AN EFFECTIVE INTERVIEW
  • BEHAVIORAL STYLES
  • FUNDAMENTAL INTERVIEW SKILLS
  • COMMON TYPES OF INTERVIEW
  • BEHAVIORAL-BASED INTERVIEW (BBI)

RM2,600.00 RM1,000.00

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Fee: RM 1,000 per pax


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Duration: 2 Days


Note: In-house course is available. Request it HERE

 Behavioural-Based-Interview-Skills-HRDF-Trainings

Introduction

Business relies on their employees to be successful. Hiring the right people is imperative, and there are many repercussions when recruiting and selection systems fail. More than just losing money from lack of productivity, hiring the wrong people negatively affects many aspects of daily business and productivity. How do you go about selecting the right person for the right job? Without equipping recruiting managers with proper interview skills and techniques, you may end-up getting a “square peg” for a round hole. Instead of throwing dice, it’s more scientific to conduct proper interview with competency-based behavioral questions and score the candidates more objectively.

This means you give different weights to different competency or behavior. This weightage has to be determined by the management according to what they value most. When you use such a system, your probability of getting the right person will be higher.

If you get the wrong person, you’ll sooner or later have to replace that person and this will incur a cost to you, both monetary and time. Based on research, the financial costs can range from 30% to 150% of an employee’s annual remuneration package, depending on their level in the organization.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Explain the importance of effective interview and hiring of the best candidate
  • Plan and develop behavioral-based interview questions
  • Use appropriate behavioral-based questioning
  • Score and compute behavioral-based question results for hiring decision
  • Explain selection criteria more objectively
  • List the benefits and skills of effective listening
  • Demonstrate building rapport with candidate
  • Identify and use the tools and techniques for interviewing effectively and finding talent

Who Should Attend

This workshop is suitable for Managers, Senior Executives, HR professionals, Line Managers and anyone who has to perform interview for recruitment.

Methodology

  • Lectures
  • Indoor activities
  • Role play
  • Demonstration
  • Group discussion
  • Presentation

Module

  • INTRODUCTION
  • TYPE OF RECRUITMENT
  • HOW TO CONDUCT AN EFFECTIVE INTERVIEW
  • BEHAVIORAL STYLES
  • FUNDAMENTAL INTERVIEW SKILLS
  • COMMON TYPES OF INTERVIEW
  • BEHAVIORAL-BASED INTERVIEW (BBI)

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Ong Chee Eng
Biodata: Ong Chee Eng holds Master of Management, has more than 30 years of corporate experience with a multi-national financial institution, covering areas such as Operations, Collection, Finance and Human Resources. He provides trainings in various areas, including leadership and organizational effectiveness. Ong Chee Eng is an Accredited Administrator of Myers-Briggs Type Indicator (MBTI) ® by Australian Psychologist Press & Asianic Psychologists Press (APP) since 2007. He was awarded Certified Training Professional (CTP) by ITD / ARTDO. He is a PSMB certified trainer (Certificate No. TTT/4705) and has been appointed as Trainer for PSMB 5-day Train-The-Trainer Program since 2011. He was also awarded Certified Coaching & Mentoring Professional (CCMP) by ITD in 2013.

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