Quality Management

60%OFF
Lean Manufacturing , .
 Lean-Manufacturing-HRDF-Trainings

Introduction

Lean is a philosophy and set of management techniques focused on continuous “eliminating waste” so that every process, task or work action is made “value adding” (the real output customer pays for!!) as viewed from customer perspective. Lean “waste elimination” targets the “Eight Wastes” in pursuit of Cost Reduction Strategies.

Through a mixture of presentations and discussions, this 2 day intensive training course will provide a systematic approach for Lean Management implementation practices applicable for both the manufacturing and maintenance environment. The student will be provided with a toolbox of techniques for problem solving, continuous improvement, plus practical advice ranging from operating a Lean facility on a day-to-day basis to understanding how to sustain the Lean program.

 How Will You Benefit

At the end of the training program, participants will be able to:

  • Develop a Lean Program for Their Facility
  • Measure Performance in Order to Achieve Desired Outcome
  • Create Value Stream Mapping
  • Enhance the Responsiveness and Effectiveness of Material Flows
  • Forecast Demands Accurately to Improve Scheduling
  • Manage Your Workforce Effectively for Continuous Improvement
  • Implement Rapid Process Improvements
  • Identify Wastes and How to Eliminate Them
  • Understand What in Needed to Sustain the Gains

Who Should Attend

The course is designed for anyone who is concerned with continuous improvement, maintenance, manufacturing and process excellence as well as technical professionals seeking cutting-edge tools, proven approaches and real-world applications. This seminar is a must for anyone who is involved in maintenance or manufacturing at industrial plants, utilities or commercial facilities, including:

  • Operations Managers
  • Plant Managers
  • Maintenance Managers
  • Engineering Technicians/ supervisors
  • Quality Managers / Executives/ Supervisors
  • Materials Managers/ Executives / Supervisors
  • Manufacturing Engineers / Supervisors
  • Production Managers/Executives/Supervisors

Methodology

The program shall be conducted in an immensely practical manner through examples, illustrations, case studies, games, group work, data analysis and Q&A sessions with sharp focus on business results

Module

  • LEAN CULTURE EXECUTIVE OVERVIEW
  • VALUE STREAM MAPPING
  • 5S-WORKPLACE ORGANIZATION
  • POKA YOKE
  • STANDARDIZE WORK
  • KANBAN
  • CELLULAR WORK FLOW
  • QUICK CHANGEOVER-SETUP REDUCTION (SMED)
  • TOTAL PRODUCTIVE MAINTENANCE
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62%OFF
PDCA Cycle , .
 PDCA-Cycle-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

Those who have been using the ‘PDCA Cycle’ a.k.a. the ‘Deming Cycle’, as their continuous improvement HABITS, know that there are actually 10 simplified steps in the 4 major categories of PLAN, DO, CHECK, & ACTION cycle.

PDCA cycle is the origin to the existence of almost all the quality concept & methodologies which are well known today.

The only difference is that while most of the quality concept and methodologies were made complicated and can only be digested by highly literate employees with high education level, the PDCA Cycle was made to be so simplified that it can be understood and applied by almost all levels of employees who wish to seek continuous improvement.

 How Will You Benefit

At the end of the training program, participants will be able to:

  • Appreciate the simplicity of seeking BIG improvements
  • Have the stress-free and ‘welcoming opportunity/problem’ attitude
  • Transform all problems into OPPORTUNITIES of SAVINGs and LEAPs in Sales & PROFITS
  • Follow all the 10 steps in PDCA easily and fruitfully
  • Be a true ASSET to Organizations as HIGHLY EFFECTIVE PROBLEM SOLVER!

Who Should Attend

Heads of Departments, Managers, Engineers, Executives, Planners, Officers, Supervisors, Line leaders, Associates / Operators, and those who wish to be EFFECTIVE PROBLEM SOLVERS.

Methodology

This program is essentially:

  • Class room spontaneous information / examples
  • Samples of QCC National Champion’s project
  • Group/Individual work
  • Brainstorming Sessions
  • Participative, interactive activities
  • Draws on participants own problems / experience.
  • A blend of training techniques incorporating lectures and experiential learning
  • Language: Bahasa Malaysia & English

Module

  • INTRODUCTION TO LEAN & QUALITY
  • TEAM PROCEEDINGS (P)
  • THEME/PROBLEM SELECTION (P)
  • THEME/PROBLEM DEFINITION (P)
  • THEME/PROBLEM ANALYSIS (P)
  • CORRECTIVE ACTIONS PREVENTIVE ACTIONS (D)
  • CHECKING RESULTS (C)
  • STANDARDIZATION (A)
  • TEAM EVALUATION (A)
  • FUTURE PLANS (A)
  • ACHIEVEMENT (A)
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Poka-Yoke Solution Workshop , .
 Poka-Yoke-Solution-Workshop-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

Every organization needs a strong team, but to be strong, employees need to have a solid knowledge in PROBLEM SOLVING, able to break it down into pieces and eliminate all ROOT CAUSES.

To err is human. So how do we prevent these human errors, and other factors, from transforming our products and services into defects, rejects and inaccuracies? POKA-YOKE (Error-Proofing) is a very good concept to have in mind when making decisions on corrective actions, so that it could help provide TOTAL PREVENTION.

 How Will You Benefit

At the end of the training program, participants will be able to:

  • Understand the concept of Quality & Lean Manufacturing
  • Understand the importance of correct brainstorming technique
  • Be able to generate ideas vigorously
  • Understand the concept of Poka-Yoke and why it is the best solution for prevention
  • Be able to differentiate types of solutions
  • Be able to select the best and yet the cheapest option in solving and preventing problems
  • Become wiser in PREVENTING recurrence of problems
  • Be very effective and efficient PROBLEM SOLVERS, thus, a true asset to organization.

Who Should Attend

This program is a must for managers, engineers, executives, supervisors, line leaders, and other front-line staff who wish to prevent re-occurrence of problems!

Level for Front-line and above

Methodology

This program is essentially:

  • Use of Creativity & Innovation
  • Class room spontaneous information / examples
  • Group work / Brainstorming Sessions
  • Participative, interactive activities
  • Discussing participants own problems & experience
  • A blend of training techniques incorporating lectures and experiential learning
  • Language: Bahasa Malaysia & English

Module

  • CONCEPT OF QUALITY AND LEAN MANUFACTURING
  • CAPA (CORRECTIVE ACTIONS & PREVENTIVE ACTIONS) ROLE IN
  • REVISION: ROOT CAUSE ANALYSIS
  • ANALYSIS OF POTENTIAL SOLUTIONS FOR CAPA
  • POKA-YOKE TO ELIMINATE ROOT CAUSES FOR CAPA
  • DECISION MAKING STEPS & STRATEGIES
  • GUIDELINE FOR CORRECTIVE ACTIONS & PREVENTIVE ACTIONS (CAPA) IMPLEMENTATIONS
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58%OFF
QA And QC Inspectors In Action .
qa-and-qc-inspectors-in-action-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Guidance and requirements on what constitutes an effective quality management system
  • Understand underlying business rules – policies, practices, procedures and guidelines
  • Identify current quality management and control practices in the organization
  • Align technology, organization, and facilities with the business process strategy and quality requirements
  • Identify, clarify and manage business benefits arising from quality
  • Understand the people and team component towards effective implementation of quality and its requirements

Who Should Attend

This program is designed for managers, executives, supervisors, department heads, engineers and line leaders who are responsible for establishing and maintaining the requirements of the customer as well as the organization’s requirements for quality assurance and control within all related processes and activities

Methodology

Participative and practical – Emphasizing learning through experience, both from structured activities: lectures, discussion, case studies and practical activities

Module

  • FUNDAMENTALS OF QUALITY
    • What Is Quality And Its Related Components (I.E. Management, Control And Assurance)?
    • Understanding The QCD Relationship (Quality, Cost, Delivery)
    • Understanding The Role Of The Quality Management System
    • What Does A Customer Need And Want?
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60%OFF
Root Cause Analysis Workshop , .
 Root-Cause-Analysis-Workshop-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

Every organization needs a strong team, but to be strong, employees need to have a solid knowledge in PROBLEM SOLVING, able to break it down into pieces and eliminate all ROOT CAUSES.

To err is human. So how do we prevent these human errors, and other factors, from transforming our products and services into defects, rejects and inaccuracies? POKA-YOKE (Error-Proofing) is a very good concept to have in mind when making decisions on corrective actions, so that it could help provide TOTAL PREVENTION.

 How Will You Benefit

At the end of the training program, participants will be able to:

  • Understand the concept of Quality & Lean Manufacturing
  • Understand the importance of correct brainstorming technique
  • Be able to generate ideas vigorously
  • Be able to brainstorm all the potential causes as thoroughly as possible
  • Be able to do verification of root causes
  • Be able to do RCA efficiently in order to understand the origin, or the roots, of a defect or problem.

Who Should Attend

This program is a must for managers, engineers, executives, supervisors, line leaders, and other front-line staff who wish to prevent re-occurrence of problem by first, understanding it at its roots and origin.

Methodology

This program is essentially:

  • Use of Creativity & Innovation
  • Class room spontaneous information / examples
  • Discussing true RCA from QCC projects of a National Champion team and others, and WHY they are very effective!
  • Group work / Brainstorming Sessions
  • Participative, interactive activities
  • Discussing participants own problems & experience
  • A blend of training techniques incorporating lectures and experiential learning
  • Language: Bahasa Malaysia & English

Module

  • CONCEPT OF QUALITY AND LEAN MANUFACTURING, AND RCA MAJOR ROLE IN
  • ANALYSIS OF POTENTIAL CAUSES
  • CONFIRMING ROOT CAUSES
  • INTRODUCTION TO POKA-YOKE SOLUTIONS
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35%OFF
Statistical Process Control , .
 Statistical-Process-Control-HRDF-Trainings

Introduction

The course educates participants on the theory and application of SPC concepts which are today being recognized as fundamental in Process Management and Improvement. This course is designed in a manner where the requirements of statistics are minimized and practical examples maximized.

At the end of the course, participants should be able to set up the Control Charts and interpret histograms for determining CP and CPK value.

 How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Describe the purpose and use of SPC
  • Select the best measurement system to use for a specific application
  • Identify an appropriate process sampling strategy
  • Determine the basic type of control chart to use
  • Collect data and construct basic control charts
  • Interpret control chart results

Who Should Attend

This course is suitable for executives and supervisors either currently or about to implement Statistical Process control in their work environment. Ability to use calculator with Standard Deviation Function is required.

Methodology

This course involves a wide range of learning approaches, including self – assessment, case studies, small group activities, discussions, interactive lectures, experimental learning group assignments, exercises and presentation and critique.

Module

  • WHAT IS SPC?
    • History of SPC
    • What Is SPC?
    • What Is Statistics?
    • What Is A Process?
    • What Is Control?
    • Prevention versus Detection
  • DATA ANALYSIS AND VARIATION
    • Data
    • Consequences of Incorrect Data
    • Objective of Collecting Data
    • SQC, SPC and Acceptance Sampling
    • Variation
    • The Presence of Variation
    • Types of Variation
    • Local and System Action
    • Reducing Common Causes
    • Total Product or Process Variation
    • Types of Variation
    • Normal Distribution
  • DESCRIBING DATA BY USING STATISTICS
    • Normal Distribution
    • Mean, Median, Mode, Skewness
    • Measurement of Dispersion, Range
    • Relationship between Deviation, Standard Deviation and Variance
    • Relation of Sample and Population
    • Symbols, Variance, Standard Deviation
  • HISTOGRAM
    • Definition
    • Purpose
    • Why Use It
    • When to Use
    • Method of Construction
    • Tally Sheet
    • Histogram Workshop
    • Histogram and Interpretation
    • Common Mistakes of Histogram
  • PROCESS CONTROL – VARIABLE CONTROL CHARTS (XBAR-R)
    • Objectives of SPC
    • What is a Control Chart?
    • Control Limits
    • Process Control Limit Concepts
    • Choice of Control Chart
    • Most Common Control Chart
    • Which Control to Use
    • Using of Control Chart
    • Developing XBAR Control Chart
    • Control chart for Variables
    • Using XBAR Control Chart
    • Calculation of Limits and Chart Plotting
    • Developing the Control Chart
    • Utilizing the Control Charts
    • Event Log
    • OCAP – Out of Control Action
    • Western Electric Rules
  • PROCESS CONTROL – VARIABLE CONTROL CHARTS (I-MR)
    • I-MR Charts
    • Individual X Process Control Chart
    • Individual Rm Process Control Chart
    • I-MR Charts for Individual Observations
    • Moving Range, MR Calculations
  • ATTRIBUTE CONTROL CHARTS
    • Introduction
    • Types of Attribute Control Chart
    • Control Charts for Fraction Nonconforming
    • The Characteristic of Binomial Distribution
    • Development of the Fraction Nonconforming Control Chart
    • P-Chart
    • Analyzing P-Chart
    • NP-Chart
    • Control Chart for Nonconformities (Defects)
    • C-Chart
    • C-Chart Example
    • C-Control Chart
    • U Chart
    • U Control Chart Example
  • PROCESS CAPABILITY
    • What is Process Capability
    • Capability Index
    • Some Considerations
    • Short Term vs Long Term Variation
    • Short Term Index
    • Process Capability Index, CP
    • Example of CP
    • Weakness of CP
    • CPK
    • CPK Example
    • Relationship between CP And CPK
    • Uses of Capability Index
    • What is Capability Ratio
    • Steps in Determining Process Capability
    • Situation of Process Spread
    • Summary of CPK Interpretation
    • Actual Capability Index
    • Calculating PP And PPK Index
    • Which Indices Should be Used
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Statistical Process Control (SPC) , .
 Statistical-Process-Control-SPC-HRDF-Trainings

Introduction

Manufacturing Organizations use SPC tools to drive continual improvement in Manufacturing and Production Operations. In the present work environment everyone involved in continual improvement should be equipped or armed with the know how in utilizing SPC tools. This course will improve the analytic skill and effectiveness in monitoring process performances as well as the implementation of the appropriate countermeasure when process deviates from the target. It will also determine the process capability.

 How Will You Benefit

The ultimate goal of every manufacturing company is to achieve total customer satisfaction. One of the key initiatives in achieving this goal is through the introduction of Statistical Process Control (SPC).

The understanding of variation, its source and how to control the variation is the fundamental in making sure that the manufacturing process is stable. Through the introduction of statistical process control (SPC), it will prompt the user when there is out of control situation.

This course will introduce the participants to basic understanding of statistic, perform hand –on measurement system analysis, conduct process capability study and establish an effective Statistical Process Control (SPC) program.

The program aims to:

  • Describe the overall concepts of variation to the process, fundamental statistics and measurement system.
  • Describe the key elements and importance of an effective Statistical Process Control (SPC) program.
  • Construct control charts for variable data (X-bar-R, and X-mR) and attribute charts (p, np, c, and u).
  • Outline the steps in implementing and maintaining the SPC program.
  • Where you can and cannot use X bar R Charts.

Who Should Attend

Technicians, Supervisors, Executives, Quality & Manufacturing Engineers, Maintenance Engineers, and Management Personnel who are involved in continuous improvement activities

Methodology

Lecture, Workshop Activities, Discussion & Excel based Calculations.

Module

  • WORKING WITH VARIATION
  • PROCESS CAPABILITY
  • CONTROL CHARTS FOR VARIABLES
  • CONTROL CHARTS FOR ATTRIBUTES
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The 7 QC Tools for Problem Solving and Decision Making , .
 The-7-QC-Tools-for-Problem-Solving-and-Decision-Making-HRDF-Trainings

 How Will You Benefit

At the end of the training program, participants will be able to:

  • Perform effective problem solving and decision making with the correct tools
  • Collect information and interpret them faster and in a logical way
  • Implement QC tools effectively through proper attitude and PDCA approach
  • Improve processes and product quality and efficiency through correct analysis method
  • Have an in-depth understanding of quality management
  • Have a good command of effective tools for data analysis and quality control bottleneck research

Who Should Attend

  • QA/QC Managers, Executives, Supervisors and Engineers involved in process improvement preferably graduates in Science or Engineering fields.
  • Anybody who are involved in problem solving and decision making based on data

Methodology

  • All Excel-Based tools are given free for the 2 days training. Just copy and paste data, analysis is done in a second.
  • Improved and effective training methodology

Module

  • INTRODUCTION & PROBLEM SOLVING
  • DATA COLLECTION AND ANALYZING
  • PROBLEM SOLVING & DECISION MAKING TOOLS
  • THE PROBLEM SOLVING PROCESS
  • DECISION MAKING
  • PROBLEM PREVENTION
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The Kaizen Process of Continuous Improvement , .
 The-Kaizen-Process-of-Continuous-Improvement-HRDF-Trainings

Introduction

KAIZEN is a Japanese word meaning gradual and orderly, continuous improvement. The KAIZEN business strategy involves everyone in an organization working together to make improvements ‘without large capital investments’. KAIZEN is a culture of sustained continuous improvement focusing on eliminating waste in all systems and processes of an organization. It is everybody’s business to continuously improve their ability to meet expectations of high quality, low cost, and on-time delivery. KAIZEN transforms companies into ‘Superior Global Competitors’.

 How Will You Benefit

At the end of the training program, participants will be able to:

  • Understand the KAIZEN concept.
  • Learn the practice of KAIZEN at all levels.
  • Motivates the whole workforce through empowerment and ownership of ideas.
  • Learn how to identify, analyze and tackle problems for continuous improvement.
  • Learn how to implement KAIZEN.
  • Learn some of the basic and advance tools and techniques of Kaizen.
  • Enables companies to make more effective use of resources.
  • Help companies to progress along the route for world class performance.

Kaizen Benefits:

  • Problems are identified at source, and resolved.
  • Small improvements which when realized can add up to major benefits for the business
  • Improvements which lead to changes in the business quality, cost and delivery of products
  • A greater level of customer satisfaction, and business growth
  • By involving employees in looking at their environment to bring about change, results in improved morale as people begin to find work easier and more enjoyable

Who Should Attend

This course suitable for Supervisors and above

Methodology

Combination of classroom sessions; LCD projector, video presentation as well as work-related application will be used

Module

  • THE THEORY BEHIND KAIZEN
  • THEORY
  • LEAN TECHNIQUES
  • KAIZEN TOOL
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The New ISO 9001:2015 Requirements Awareness .
 the-new-iso-9001-2015-requirements-awareness-hrdf-trainings

Introduction:

Knowledge: This 1-day practical-based course provides a thorough understanding of the new ISO 9001:2015 latest requirements and fundamental knowledge of transition.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Explain, interpret and apply the requirements of ISO9001:2015.
  • Setup or transition towards the new ISO 9001:2015 QMS.

Who Should Attend

This program is suitable for ISO 9001 Internal Auditors and new internal auditors and anyone involved in the implementation and maintenance of ISO9001 QMS

Methodology

This stimulating program will maximize the understanding and learning through classroom presentation, discussion, group activities lecture and gain the skill in auditing via on-site mock audit practice

Module

  • BACKGROUND OF ISO 9000 HISTORY AND ITS TRANSITIONS
  • QUALITY MANAGEMENT SYSTEM & THE 8 MANAGEMENT PRINCIPLES
  • UNDERSTANDING THE CHANGES IN ISO 9001:2015 AND APPLICATIONS
  • ISO 9001:2015 REQUIREMENTS VS LOCAL DOCUMENTATION
  • HOW TO TRANSIT TO ISO 9001:2015?
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Total Productive Maintenance Training , .
 Total-Productive-Maintenance-Training-HRDF-Trainings

Introduction

This training will provide participants with a good knowledge of the concepts and practical approaches to plan and implement an effective Total Productive Maintenance program. It takes participants through the 8 Pillars of TPM requirements and TPM implementation roadmap in detail, identifies an action plan for effective implementation, monitors TPM programs for continuous improvement, reduces costs and eliminates waste. In addition, participants can identify production losses due to low overall equipment effectiveness (OEE) and establish an appropriate action plan for improvement.

 How Will You Benefit

The objective of this training is:-

  • To provide participants with the concepts of TPM program
  • To understand the 8 pillars of TPM
  • To aware of 7 steps in AM (Jishu Hozen)
  • To calculate OEE for TPM KPI

Who Should Attend

Senior management, factory managers, managers, engineers, maintenance and production professionals and other personnel who are responsible for the development and implementation of the maintenance management system and enhancing production capacities in the company.

Methodology

This stimulating program will maximize the understanding and learning through explanations, tutoring, group case studies, group presentations, practical site inspection and written tests.

Module

  • INTRODUCTION
    • Defining the Improvement Philosophies and Relevance to TPM’s
    • History and Development of TPM
    • Objectives and Benefits of TPM Program
  • 8 PILLARS OF TPM EXPOUNDED IN DETAILS
    • Focused Improvement (Kobetsu Kaizen)
    • Autonomous Maintenance (Jishu Hozen)
    • Planned Maintenance
    • Training
    • Early Equipment Management – Spare Parts Control
    • Quality Maintenance
    • Office TPM
    • Safety and Health Management
  • OEE CALCULATION
    • Equipment Losses and Breakdown Management
    • Measure of Machine Productivity
      • 8 Major Equipment Losses and Overall Equipment Effectiveness
  • TPM IMPLEMENTATION
    • Gantt Chart Schedule – TPM Implementation Roadmap
    • 3 Phases and 12 Steps of TPM Implementation
      • Phase 1: Preparation for TPM
      • Phase 2: TPM Implementation
      • Phase 3: Stabilization
    • Improving Overall Equipment Effectiveness
    • Identify Action Plan to Eliminate Waste and Cost Reduction
    • Workshop, Exercise and Presentation
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