Quality Management

35%OFF
Good Manufacturing Practice (GMP) .
good-manufacturing-practice-gmp-hrdf-trainings

Introduction

This is a basic one-day training program to make participants aware of the requirements of Good Manufacturing Practice, a pre-requisite program to support the subsequent food safety system. Topics such as how to maintain a clean environment within the factory, knowing the right design and layout for the production floor, easy to clean surface of equipment and utensils, how to ensure workers’ personal hygiene, chemical control, pest control, how to ensure proper storage and distribution of raw materials and finished products, supplier monitoring and control, how to handle product recall, how to maintain product traceability and customer complaint

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Aware of the requirements of Good Manufacturing Practice, a pre-requisite program to support the subsequent food safety system

Who Should Attend

This program is suitable for all levels from top management to general workers

Methodology

This stimulating program will maximize understanding and learning through lectures, discussions, case studies and practical activities

Module

  • INTRODUCTION TO FOOD SAFETY
    • What is GMP?
    • GMP Guidelines
    • Management Responsibilities
  • DEFINITION OF GOOD MANUFACTURING PRACTICE
  • BENEFITS OF GOOD MANUFACTURING PRACTICE
  • MANAGEMENT RESPONSIBILITIES
  • IMPLEMENTING GOOD MANUFACTURING PRACTICE
    • Premise
    • Equipment & Utensils
    • Supplier Control
    • Personnel
    • Cleaning & Sanitation
    • Chemical Control
    • Storage & Distribution
    • Pest Control Program
    • Product Recall & Customer Complaint
  • TYPES OF HAZARDS
  • WORKSHOP
Learn More
  • Availability: 0 in stock
54%OFF
Integrated Internal Audit – ISO 14001/OHSAS 18001 .
 integrated-internal-audit-iso-14001-ohsas-18001-hrdf-trainings

Introduction:

Internal audits are a pre-requisite of ISO 14001/OHSAS 18001. The objectives of these internal audits are to ensure that an integrated environmental and occupational health and safety management system is effectively implemented and maintained.

How Will You Benefit

To help the participants to:

  • Will be equip with the necessary auditing techniques and methodology
  • Differentiate between compliance audit and value added audits
  • Carry out effective audits of an integrated environmental and occupational health and safety management system

Who Should Attend

All internal auditors and all other section and Departmental heads who are going to face the auditors.

Methodology

  • Lecture and case-studies on actual scenarios of live-audit findings.
  • Group members would be required to make presentation on their opinions of live-audit case studies

Module

  • INTRODUCTION
    • Background of ISO 14001 / OHSAS 18001
    • Terms and Definitions
  • ISO 14001 / OHSAS 18001
    • Detailed Interpretation Of The Requirements From Clause 4.1 To 4.6 From Audit Point Of View
    • Exercise 1
    • Auditing Terms
  • THE AUDIT CYCLE
    • Audit Planning
    • Audit Preparation
    • Performing The Audit
    • Follow-Up
  • CHECKLIST PREPARATION
    • The Purpose Of Checklist
    • Standard Checklist Vs. Specific Checklist
    • Checklist Preparation
  • REPORTING OF NON-CONFORMANCE (NCR)
    • Writing Effective NCR
    • Exercise 2
  • TECHNICAL AND LEGAL CONSIDERATIONS IN AUDITING
    • Understanding The Technical Requirements
    • Understanding The Legal Requirements
  • LIVE AUDIT (OPTIONAL)
    • Live Audit At Selected Process Of Clients Operations
Learn More
  • Availability: 0 in stock
58%OFF
Integrating The Environmental Management System & Occupational Health And Safety Management System Into Quality Management System , .
 Integrating-The-Environmental-Management-System-and-Occupational-Health-And-Safety-Management-System-Into-Quality-Management-System-HRDF-Trainings

Introduction

The new Environmental Management System, i.e. ISO 14001:2015 and the current OHSAS 18001:2007 can be aligned with the new ISO 9001:2015 quality management systems standard. It can therefore be integrated seamlessly through an integrated management system approach which is highly recommended.

This is because there are many similarities in their concepts so if an organization have an existing management system such as ISO 9001, a lot of the existing documentation can be either combined and reused or referenced which reduces rework.

 How Will You Benefit

The aim of this training is to enable participants to acquire the skills and understanding that are necessary to squeeze the full benefits for their company from integrating the ISO 14001:2015 and OHSAS 18001:2007 into the ISO 9001:2015. This course is designed to help each participant integrate ISO 14001:2015 and OHSAS 18001:2007 into the ISO 9001:2015 as efficiently and cost effectively as possible. Learn how to analyze the requirements of the new standard and incorporate them into their current ISO 9001 practices to achieve full compliance with minimal disruption. Participants will learn to address key issues in environmental management including occupational health and safety management, as well as the benefits of these management systems (EMS & OHS MS), in which will allow them to:

  • Appreciate the fundamental concepts that constitute the body of knowledge of the quality and environmental management
  • Clear off the various perceptions and misconceptions that have grown up around ISO 9001, ISO 14001 and OHSAS 18001, including their associated infrastructure
  • Position the quality and environmental management forward into different approaches to managing quality and environmental
  • Derive the quality and environmental performance objectives relevant to the organization and examine how top management might challenge each individual in proving the need for change
  • Apply the process approach as to manage work in which the activities, resources and behaviors function together to produce results consistent with the process objectives

Who Should Attend

This course is suitable for Managers, QMRs, Internal QMS Auditors, Engineers, Executives, Officers, Supervisors and Technicians.

Methodology

This stimulating program will maximize understanding and learning through lectures, role plays, indoor and outdoor group dynamics, discussions and assessment.

Module

  • AN INTRODUCTION TO QUALITY
    • Pre-test
    • Principles or Prescriptions?
    • Distinguishing between Needs, Requirements and Expectations
    • Identifying the Stakeholders
    • Defining the Characteristics of Quality, Environmental and; Occupational Health and Safety Performances
  • ACHIEVING SUSTAINABLE QUALITY
    • The Nature of the Quality, Environmental and; Occupational Health and Safety Management
    • Goal-Oriented or Risk-Oriented Management?
    • Understanding the Management Principles
    • Quality Planning, Quality Control and Quality Assurance
    • Level of Attention to Quality, Environmental and; Occupational Health and Safety Performances
  • SYSTEM APPROACH
    • Systems Thinking
    • Scope of the System
    • Designing the System
    • Integrated Management System
    • Case study
  • INTEGRATING THE EMS INTO QMS
    • Understanding the Organization and Its Context
    • Risk-based Approach
    • Scope and Applicability
    • Documented Information
    • Organizational Knowledge
    • Control of Externally Provided Products and Services
  • IMPLEMENTING THE INTEGRATING MANAGEMENT SYSTEMS
    • Establishing Organization IMS Manua
    • lCreating the Unity of Purpose for IMS
    • IMS Organization Structures
    • Planning for Changes
    • Analysis of Changes
    • Management Review
  • PROCESS APPROACH
    • A General Philosophy of Process Management
    • Characteristics of a Process
    • Process Management Model
    • Developing a Process-based Management System
    • Skill Builder – Process Mapping
  • MANAGING QUALITY AND ENVIRONMENTAL MORE EFFECTIVELY
    • Identifying the Need
    • Defining the Objective
    • Proving the Need
    • Establishing Feasibility
    • Securing the Commitment
    • Skill Builder – Assessing the Types of applicable Risks to Organization
  • WRAP-UP
    • Post-Test
    • Q&A
    • Summary & Wrap-up
    • Course Evaluation
Learn More
  • Availability: 0 in stock
60%OFF
Internal Auditing , .
 Internal-Auditing-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

Interactive two days training designed for Internal Auditors and potential auditor

 How Will You Benefit

  • Identify possible improvement
  • Identify and eliminate potential problems
  • Ensure previously identified problems have been corrected
  • Gain skills to monitor and improve Quality Management System
  • Build confident in planning and performing an effective audit
  • Well prepared for Internal Audit
  • Create more Internal Auditors

Who Should Attend

  • Supervisor & Line Leader
  • Staffs responsible for conducting internal audit
  • Who want to monitor Quality Management System Performance?
  • Who wants to become an Internal Auditor?

Methodology

  • Power Point Presentation
  • Notes & Materials
  • Life Audit (stimulation)

Note: Participants are expected to know some basic knowledge of ISO 9001:2008 Quality Management System.

Module

  • INTRODUCTION TO QUALITY AUDIT
  • MANAGING THE AUDIT PROCESS
  • AUDIT PLANNING AND PREPARATION
  • PERFORMING THE AUDIT
  • REPORTING THE AUDIT & CORRECTIVE ACTION
Learn More
  • Availability: 0 in stock
60%OFF
ISO 14001 Environmental Aspects And Impacts Training , .
 ISO-14001-Environmental-Aspects-And-Impacts-Training-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

The environmental performance of an organization may be assessed from measurable results obtained through its management of its environmental aspects. Environmental aspects identification is one of the main elements as well as the foundation for an ISO 14001 Environmental Management System.

This course will help you identify significant environmental impact as a basis for establishing improvement programmes to prevent pollution, minimize waste, boost productivity, as well as to kick-off an environmental management system.

 How Will You Benefit

This course will provide delegates with an introduction to the practical steps to establish and implement an effective environmental management based on significant impact evaluation of process, products and services.

Who Should Attend

Those who need a basic understanding of the strategic and business issues related to ISO 14001 standards, including:

  • Executive and senior managers
  • Environmental coordinators/EMS management representatives
  • Business or site managers
  • Quality managers/ISO 9000 management representatives

Methodology

This programme involves a wide range of learning approaches, including self – assessment, case studies, small group activities and discussions, interactive lectures, experimental learning group assignments and exercises and presentation and critique.

Module

  • WHAT IS ENVIRONMENTAL MANAGEMENT SYSTEM?
  • ISO 14001 REQUIREMENTS ENVIRONMENTAL ASPECT AND IMPACT
  • STEPS IN IDENTIFYING SIGNIFICANT ASPECTS AND IMPACTS
  • ACTION AFTER EVALUATION
  • AUDITING ENVIRONMENTAL ASPECTS
  • EMS REQUIREMENTS: PLANNING
Learn More
  • Availability: 0 in stock
60%OFF
ISO 14001:2015 Awareness Training , .
 ISO-14001-2015-Awareness-Training-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

ISO 14001, revised after several years, last saw revisions in 2004. ISO revised the standard in July 2015. ISO 14001 is one of ISO’s most important standards, with many major purchasers requiring suppliers to hold a certificate.

For organizations which have been implementing ISO 14001:2004, with the revision to the ISO 14001 standards to the potential new ISO 14001:2015, a review of the environmental management system will be required to adapt to new requirements.

In this training, through group activities and individual participation you will understand what is needed for the new ISO 14001:2015. Most of all you will learn how to complete it efficiently and how it will benefit you and your company.

 How Will You Benefit

  • Upgrade an existing environmental management system to meet 14001:2015 requirements.
  • Differentiate between the purpose and intent of the 2004 and new 2015 standards.
  • Use words new to the potential new ISO 14001:2015.
  • Aware and understand the latest ISO 14001:2015 requirements.
  • Distinguish the main difference between ISO 14001:2004 and the new ISO 14001:2015 EMS requirements.
  • Conclude the major impact of potential ISO 14001:2015 requirements to their own ISO 14001:2004 EMS.
  • Formulate the transition plan when ISO 14001:2015 published in near future

Who Should Attend

This course is suitable for Managers, QMRs, QMS Committee Members, Internal QMS Auditors, Engineers, Executives, Officers, and those who are involved in the organizations’ quality management systems implementation.This course is intended for company personnel who are considering the development and implementation of a Environmental Management System that meeting ISO 14000 (or equivalent environmental system standards) to achieve third party certification, and is particularly relevant to the ISO 14001 steering group representative

Methodology

This programme involves a wide range of learning approaches, including self – assessment, case studies, small group activities and discussions, interactive lectures, experimental learning group assignments and exercises and presentation and critique

Module

  • BACKGROUND TO CHANGES
  • CONTEXT OF THE ORGANIZATION
  • LEADERSHIP
  • PLANNING FOR THE EMS
  • SUPPORT
  • OPERATION
  • PERFORMANCE EVALUATION
  • IMPROVEMENT
Learn More
  • Availability: 0 in stock
35%OFF
ISO 14001:2015 Requirements And Changes , .
 ISO-14001-2015-Requirements-And-Changes-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

ISO 14001:2004 standard for the Environmental Management System has been revised. The new standard is ISO 14001:2015. There are some significant changes that have taken place and the clauses have been regrouped to be in-line with ISO 9001:2015 standard.

 How Will You Benefit

Upon completion of this program, participants will be able to:

  • Understand the new requirements and requirements that have been changed in the ISO 14001:2015 standard.

Who Should Attend

Managing Directors, General Managers, Managers, Executives, Supervisors, Line Leaders and all others who are involved in the implementation and maintenance of the Environmental Management System.

Methodology

Class room lesson embedded with lots of real life examples.

Module

  • INTRODUCTION
  • INTERPRETATION OF THE REQUIREMENTS AND CHANGES
Learn More
  • Availability: 0 in stock
62%OFF
ISO 14001:2015 Requirements And Internal Audit , .
 ISO-14001-2015-Requirements-And-Internal-Audit-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

Internal audits are pre-requisite of ISO 14001:2015. However, auditing to barely meeting compliance is not a healthy activity. Audits should be value added and focus on continual improvement of the Environmental Management System. Audit findings by major certification bodies have revealed that internal audits are indeed an area of weakness in the implemented Environmental Management System of most organizations. In fact, most international and national certification bodies are in the process of reducing surveillance audits if reliance can be placed on the effectiveness of internal audits. Therefore, internal audits should be enhanced so that weaknesses and opportunities for improvement can be identified and actions can be taken to correct the weaknesses or harvest the benefit.

 How Will You Benefit

Upon completion of this program, participants will be able to:

  • Equipped with the necessary auditing techniques and methodology
  • Differentiate between compliance audit and value added audits
  • Carry out effective audits of the Environmental Management System

Who Should Attend

All internal quality auditors and all other section and department heads that need to face auditors.

Methodology

  • Lecture and case-studies on actual scenarios of live-audit findings.
  • Group members would be required to make a presentation on their opinions of live-audit case studies

Module

  • INTRODUCTION
  • ENVIRONMENTAL MANAGEMENT SYSTEM REQUIREMENTS – FROM AUDIT PERSPECTIVE
  • THE AUDIT CYCLE
  • REPORTING OF NONCONFORMANCES (NCR)
  • TECHNICAL AND LEGAL CONSIDERATIONS IN AUDITING
Learn More
  • Availability: 0 in stock
60%OFF
ISO 9001, ISO 14001 and OHSAS 18001 Integrated Management System Awareness Training , .
 ISO-9001-ISO-14001-and-OHSAS-18001-Integrated-Management-System-Awareness-Training-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

An Integrated Management System (IMS) integrates all of an organization’s systems and processes in to one complete framework, enabling an organization to work as a single unit with unified objectives.

 How Will You Benefit

  • Learn the concepts of ISO 9001/ISO14001/OHSAS18001
  • Understand how the standards will become a valuable part of the business management system.
  • Understand each requirement and the benefits of each requirement for their organization.

Who Should Attend

QMS / EMS / OSH Implementation Team Member

Methodology

Participative and practical – Emphasizing learning through experience, both from structured activities: group exercises, role playing, case studies, and exploratory discussions.

Module

  • PURPOSE AND INTENT OF THE ISO FAMILY OF STANDARDS
  • BENEFITS OF ISO 9001 / ISO14001 / OHSAS18001 FOR ANY BUSINESS MANAGEMENT SYSTEM
  • PRACTICAL APPLICATION OF EACH CLAUSE AND HOW IT RELATES TO THE INTENT OF THE STANDARD
  • INTEGRATION OF QMS / EMS / OHSAS
Learn More
  • Availability: 0 in stock
58%OFF
ISO 9001: 2015 QMS and ISO 14001:2015 EMS Process Approach To Internal Auditing Training , .
 ISO-9001-2015-QMS-and-ISO-14001-2015-EMS-Process-Approach-To-Internal-Auditing-Training-HRDF-Training

Introduction

The new ISO 9001:2015 and ISO 14001:2015 Internal Quality and Environmental Auditing is an independent and objective assurance and consulting activity that is guided by a philosophy of adding value to improve the operations of the organization. Internal Quality and Environmental Auditing is a process by which an organization gains assurance that the risk exposures it faces are understood and managed appropriately in dynamically changing contexts. It assists an organization in accomplishing its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of the organization’s risk management, control, and governance processes.

The essentials of risk based auditing are widening the coverage, tackling some of the non-traditional areas and focusing to help management achieve their objectives. It requires a demonstration of greater knowledge of the business and, more importantly, allows a much broader level of assurance to be given to the organization. This training course may be used in its original presentation format or it may be customized by referring to the degree of business nature.

 How Will You Benefit

This course provides the essential skills and techniques required by ISO 19011 for internal auditors in order for them to perform the Internal Audit in their audit assignment based on the 4-Phase Internal Auditing Model effectively. Here are the learning objectives for the two-day training program; after completing this program, participants will be able to:

  • Understand various key issues of good corporate governance practices
  • Adopt the Process Approach to Internal Auditing in order to develop plans and tools for a successful Internal Audit
  • Integrate Risk-Based internal audit concepts into the current Internal Audit practices to promote the value of the Risk Based Internal Audit
  • Adopt the Process Approach to Internal Auditing in order to carry out an effective Internal Audit
  • Develop audit and identify key risks effectively using risk-based auditing approach
  • Assure risks are correctly assessed and to recommend appropriate risk controls and risk mitigations
  • Evaluate risk management process and review the management of key risks to ensure controls and operations are being monitored
  • Prepare an Internal Audit Report and Findings

Who Should Attend

This course is suitable for Management Representative, Managers, Internal Auditors, Executives, Officers, Engineers and those who has the desires in improving their knowledge in internal auditing.

Methodology

This stimulating program will maximize understanding and learning through lecture, role play, indoor and outdoor group dynamics, discussions and assessment.

Module

  • INTRODUCTION
    • Introduction and Pre-Test
    • Understanding the New Structure of ISO 9001:2015 and ISO 14001:2015
    • Understanding the New Management Principles
    • Understanding the Corporate Governance Requirements
    • The Models of Corporate Governance
  • ISO 9001 AND ISO 14001 ESSENTIAL REQUIREMENTS APPLICATIONS
    • Quality Management Principles
    • Understanding ISO 9001:2015 and ISO 14001:2015 Essential Requirements
    • Cross-examine the ISO 9001:2015 and ISO 14001:2015 Correspondence Requirements
  • STRIVING FOR A SUCCESSFUL INTERNAL AUDITS
    • Development Tool for the Internal Audit
    • Establish the Role of Internal Audit
    • Internal Auditors Selection and Evaluation
    • The overview of a Successful Internal Audit Process
    • Case Study – Identifying the Competencies of an Auditor
  • AUDIT PREPARATION
    • Defining the Audit Scope
    • Requirements Review
    • Mapping Auditing Focus Points
    • Preparing an Effective Audit Checklist
    • The Three Levels of Questionnaires
    • Generic and Specific Questionnaires
    • Conducting a Pre-Audit
    • Case Study – Preparing the Audit Checklist
  • THE AUDIT APPROACH
    • Adopting the Process Approach Model
    • Integrating the Control Risk Self-Assessment into the Process Approach to Auditing
    • Defining an Internal Audit Strategy, Applicable Set Standards, Scope and Objectives
    • Delivering the Internal Audit
  • PERFORMING THE AUDIT (PRACTICAL)
    • The Opening Meeting
    • Interviewing Techniques
    • Leading With Questions Skills
    • Effective Use of Audit Checklist
    • Data Sampling Techniques
    • Handling Difficult Auditees Techniques
    • Mock Audit Role Play
  • REPORTING
    • Identifying Types of Findings
    • Writing An Effective Nonconformance Report
    • Audit Report Preparation
    • Conducting Closing Meeting
    • Assignment Presentation
    • Case Studies – Identifying Types of Audit Findings
  • FOLLOW-UP
    • Understanding the Nonconformity
    • Findings Statements
    • Impact Analysis on Corrective Action Taken
    • Verification of Action Taken
    • Closing the Nonconformity Report
  • WRAP-UP
    • Q&A Session
    • Summary
    • Course Evaluation
Learn More
  • Availability: 0 in stock
58%OFF
ISO 9001:2008 Audit Kualiti Dalaman .
iso-9001-2008-audit-kualiti-dalaman-hrdf-trainings

Introduction

Program in bertujuan memberi kemahiran melakukan audit kualiti dalaman sistem pengurusan kualiti berpandukan kepada Standard ISO 19011 “Guidelines For Auditing Quality Management Systems”

How Will You Benefit

Program ini menyediakan kepada peserta seperti berikut;

  • Pemahaman mendalam keperluan Standard ISO 9001:2008
  • Pemahaman tanggungjawab auditor dalaman
  • Merancang dan melaksana audit dalaman yang berkesan
  • Memahir diri dengan teknik audit yang berkesan
  • Menilai dan melapor keputusan audit dalaman
  • Menilai semula tindakan pembetulan yang dilaksanakan

Who Should Attend

Kakitangan yang terlibat dalam melakukan audit dalaman termasuk pengurusan kanan, pengurus, penyelia dan staf, wakil pengurusan kualiti dan auditor dalaman

Methodology

Program ini akan disampaikan melalui Syarahan bilik kuliah, Perbincangan dan persembahan kumpulan, Kajian kes, lakon peranan and Latihan

Module

  • KEPERLUAN AUDIT DALAMAN ISO 9001:2008
  • STANDARD ISO 9001:2008
  • KEPERLUAN AUDIT DALAMAN ISO 9001:2008
  • PENGENALAN AUDIT DALAMAN
    • Terma dan Definisi Jenis Audit
  • PELAKSANAAN AUDIT KUALITI DALAMAN
    • Alatan Pengurusan Untuk Penambahbaikan
    • Enam Prinsip Pengauditan
    • Tata Susila Pengauditan
  • KOMUNIKASI BERKESAN
    • Teknik Menanya Soalan
    • Teknik Menerima Jawapan
  • LANGKAH PERANCANGAN DAN PELAKSANAAN AUDIT DALAMAN
    • Langkah Perancangan Dan Pelaksanaan Audit
    • Rancang Dan Jadual Audit
    • Beritahu Audit
    • Laku Persiapan Aktiviti Audit
    • Laku Penerangan Pra-Audit
    • Laku Audit
    • Sedia Dan Edar Lapouran Audit
    • Laku Penerangan Pasca Audit
    • Laku Tindakan Pembetulan Dan Pencegahan
    • Laku Susulan Audit
    • Tutup Kes Audit

 

Learn More
  • Availability: 0 in stock
60%OFF
ISO 9001:2015 & ISO 14001:2015 Quality and Environmental Management Systems Essentials , .
 ISO-9001-2015-and-ISO-14001-2015-Quality-and-Environmental-Management-Systems-Essentials-HRDF-Trainings

Introduction

This 2-day intensive course provides key messages that are needed to obtain value from your organization’s implementation or adaptation of the new ISO 9001:2015 and ISO 14001:2015. Either directly or indirectly, ISO 9001:2015 and ISO 14001:2015 will have a profound effect on all industries. In today’s industries, the criteria of consistent satisfaction of stakeholders’ expectations as the basis for setting of strategy and objectives, the improvement of processes worldwide, and the measurement and overall improvement in strategic areas are essential to an organization’s survival. All of these issues are also critical to both ISO 9001:2015 and ISO 14001:2015 implementation.

In a clear and presentable fashion, this comprehensive awareness training in ISO 9001:2015 and ISO 14001:2015 includes a review of new provisions and requirements, implementation and procedures preparation for the compliance audit, do’s and don’ts during an audit and more. The “hands-on” program includes lectures, and a role-play to increase participant knowledge and learning. This course is also available for in-house presentation with or without the ISO 9001:2015 and ISO 14001:2015 management systems standards. This training course may be used in its original presentation format or it may be customized by referring to the degree of business nature.

 How Will You Benefit

The aim of this training is to involve participants on several paths in order to explain the concepts, principles and thinking behind the tenets of quality and environmental management and the practical methodologies that have emerged to implement them based on the ISO 9001:2015 and ISO 14001:2015 standards.

After completing this program, participants will be able to:

  • Appreciate the fundamental concepts that constitute the body of knowledge of the quality and environmental management
  • Clear off the various perceptions and misconceptions that have grown up around ISO 9000 and ISO 14001 and their associated infrastructure
  • Derive the quality and environmental performance objectives relevant to the organization and examine how top management might challenge each individual in proving the need for change
  • Apply the process approach as to manage work in which the activities, resources and behaviors function together to produce results consistent with the process objectives

Who Should Attend

This course is suitable for Managers, QMRs, Internal QMS Auditors, Engineers, Executives, Officers, Supervisors, and Technicians.

Methodology

This stimulating program will maximize understanding and learning through lectures, role plays, indoor and outdoor group dynamics, discussions and assessment.

Module

  • AN INTRODUCTION TO SUSTAINABLE QUALITY
    • Pre-Test
    • Distinguishing between Needs, Requirements And Expectations
    • Identifying the Stakeholders
    • Defining the Characteristics of Quality and Environmental Performances
    • The nature of the Quality and Environmental Management
    • Goal-Oriented or Risk-Oriented Quality Management?
    • The 7 Management Principles
    • Planning, Control and Assurance
  • ISO 9001:2015 & ISO 14001:2015 MANAGEMENT SYSTEM
    • Context of the Organization
    • Defining the Needs And Expectations of Interested Parties
    • Determining the Scope of the Quality Management System
    • Process Approach
    • Leadership and Commitment
    • Organizational Roles, Responsibilities and Authorities
  • ISO 9001:2015 & ISO 14001:2015 MANAGEMENT SYSTEM
    • Leadership and Commitment
    • Quality Policy
    • Organizational Roles, Responsibilities and Authorities
  • ISO 9001:2015 & ISO 14001:2015 MANAGEMENT SYSTEM
    • Actions to Address Risks and Opportunities
    • Quality Objectives and Planning
    • Planning of Changes
    • ISO 9001:2015 & ISO 14001:2015 MANAGEMENT SYSTEM
    • Managing Resources Effectively
    • Determining the Necessary Competence
    • Awareness on the Consequences
    • Determining the Need for Internal and External Communications
    • Management of Documented Information
  • ISO 9001:2015 & ISO 14001:2015 MANAGEMENT SYSTEM
    • Operational Planning and Control
    • Determination of Market Needs and Interactions with Stakeholders
    • Operational Planning Process
    • Control of External Provision of Products and Services
    • Development of Products and Services
    • Control of Production of Products and Provision of Services
    • Release of Products and Services
    • Control of Nonconforming Products and Services
  • ISO 9001:2015 & ISO 14001:2015 MANAGEMENT SYSTEM
    • Monitoring, Measurement, Analysis and Evaluation
    • Internal Audit
    • Management review
  • ISO 9001:2015 & ISO 14001:2015 MANAGEMENT SYSTEM
    • Nonconformity and corrective action
    • Improvement
  • WRAP-UP
    • Post-Test
    • Q&A
    • Summary & Wrap-up
    • Course Evaluation
Learn More
  • Availability: 0 in stock

Showing 13–24 of 47 results

Pin It on Pinterest