Leadership, Managerial & Supervisory

54%OFF
Leadership Essentials – Creativity and Critical Thinking , .
 Leadership-Essentials-Creativity-and-Critical-Thinking-HRDF-Trainings

Introduction:

Where does creativity come from? How can you nurture your own? Even those of us not in explicitly creative fields must come up with new ideas and insights in order to move ahead. How can we shake up our thinking patterns so that we can come up with a new product, service, method or solution? Organizations are always in pursuit of increased revenues, reduced costs, improved customer satisfaction and ways to get to market faster, safer, and more effectively. This is also true in our own lives as we look for ways to enhance our homes, our relationships, and our physical and emotional well-being and that of our family, friends, neighbours, and communities. And, that brings us to innovation, that search for a new way, a better answer, a previously unseen possibility.

We live in a knowledge based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur. Critical Thinking will lead to being a more rational and disciplined thinker. It will reduce your prejudice and bias which will provide you a better understanding of your environment.

This valuable program focuses on the five traits to cultivate to think creatively. It also explains Mind Mapping, Duncker Diagram, Six Thinking Hats, and Morphological Matrix – methods that the participants of this program can add to their toolbox of creative thinking. Also, this workshop will provide you the skills to evaluate, identify, and distinguish between relevant and irrelevant information. It will lead you to be more productive in your career, and provide a great skill in your everyday life.

How Will You Benefit

At the end of the program, participants should be able to:

  • Present an overview of innovation.
  • Stimulate discussion about the principles of innovation.
  • Stimulate thinking about how individuals can affect organizational strengths and opportunities for improvement relative to innovation.
  • Understand the fundamentals of creative thinking.
  • Learn to use simple, powerful tools to enhance creative thinking.
  • Learn to develop an engaging challenge statement.
  • Understand different thinking styles.
  • Practice generating and selecting ideas.
  • Understand the components of critical thinking
  • Utilize non-linear thinking
  • Use logical thinking
  • Recognize what it means to be a critical thinker
  • Evaluate information using critical thinking skills
  • Identify the benefits of critical thinking
  • Revise perspective, when necessary
  • Comprehend problem solving abilities

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • GETTING STARTED
  • THE 5 TRAITS
  • CREATIVITY IN THE WORKPLACE
  • CREATIVITY MADE SIMPLE
  • PERSONAL INNOVATION COMPETENCIES
  • CRITICAL THINKING
  • TOOLS
  • WRAPPING UP
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15%OFF
Leadership Essentials – Emotional Intelligience , .
 Leadership-Essentials-Emotional-Intelligience-HRDF-Trainings

Introduction:

Emotional Intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.

As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimism and pessimism
  • Effectively impact others

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • GETTING STARTED
  • WHAT IS EMOTIONAL INTELLIGENCE?
  • SKILLS IN EMOTIONAL INTELLIGENCE
  • VERBAL COMMUNICATION SKILLS
  • NON-VERBAL COMMUNICATION SKILLS
  • SOCIAL MANAGEMENT AND RESPONSIBILITY
  • TOOLS TO REGULATE YOUR EMOTIONS\
  • GAINING CONTROL
  • BUSINESS PRACTICES
  • WRAPPING UP
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  • Availability: 0 in stock
58%OFF
Leadership Essentials – Leadership Basics , .
 Leadership-Essentials-Leadership-Basics-HRDF-Trainings

Introduction:

Leadership skills have now been universally recognized as a key ingredient – some would say the key ingredient – in personal and professional development. People often debate the differences and similarities of leadership and management. But the majority of practical people are interested primarily in what they have to do, and not whether it should be labeled ‘leadership’ or ‘management’ or both.

But how do you become such a leader? Is it possible to develop your own abilities as a leader? If leadership matters to you, this program will give you a framework for developing the essentials of being a leader.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define “leadership”
  • Explain the Great Man Theory
  • Explain the Trait Theory
  • Understand Transformational Leadership
  • Understand the people you lead and how to adapt your leadership styles
  • Explain leading by Directing
  • Explain leading by Coaching
  • Explain leading by Participating
  • Explain leading by Delegating
  • List Kouzes and Posner’s 7 Top Qualities
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • THE EVOLUTION OF LEADERSHIP
  • SITUATIONAL LEADERSHIP
  • A PERSONAL INVENTORY
  • MODELING THE WAY
  • INSPIRING A SHARED VISION
  • CHALLENGING THE PROCESS
  • ENABLING OTHERS TO ACT
  • ENCOURAGING THE HEART
  • BASIC INFLUENCING SKILLS
  • SETTING GOALS
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35%OFF
Leadership For Quality Improvement , .
 Leadership-For-Quality-Improvement-HRDF-Training

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, hands on exercises, and facilitation.

Module

  • QUALITY LEADERSHIP
  • THE IMPROVEMENT MODEL
  • FACILITATING AND SYSTEMATIC IMPLEMENTATION APPROACH
  • IMPLEMENTATION BARRIERS
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  • Availability: 0 in stock
54%OFF
Leadership Skills , .
 Leadership-Skills-HRDF-Trainings

Introduction:

Most organisations have 3 generations in the workforce working side by side. Most of your customers and clients will also be from 3 different generational backgrounds. This program is designed to streamline communication and minimise misunderstanding in the workplace. It will give each generation a unique insight and a better understanding of how different generations process information and make decisions.

It’s quite straight forward, people interacting with other people that are what interpersonal skill means. We all start doing it from the moment we’re born. And if all goes well as we grow up, we get more skilled at communicating our wants and needs, our feelings and thoughts.

We also learn to interpret other people’s in turn, so that in adulthood we are aware of how our behaviour impacts on others. We all find people with good interpersonal skills are easy to be around. They connect with other people effortlessly, they seem to know the right things to say and they make communication in general an easy process.

Strangely, interpersonal skills are one of those things that you’ll only really notice when someone doesn’t have them! And you’ll certainly notice it when yours have deserted you. That’ll be the moments when you get wrong-footed, tongue-tied, or embarrassed.

The trick people with good interpersonal skills have learnt is to identify which feelings get in the way of connecting with others. Then they have practised new ways behaving when they find one of those feelings coming on. A little time spent working on you interpersonal skill set will pay huge dividends. In time you’ll find you’ll be able to work well in any communication arena. This training courseware provides everything you need to professionally deliver Interpersonal Skills training including a detailed participant manual, hands-on course exercises, training icebreakers, training games, course tests, course evaluation and action plan for participants

How Will You Benefit

Upon completion of this program, participants will be able to:

  • Discover how perceptions influence your interactions with others and their responses to you
  • Learn how to save time, energy and talent by improving “People” side of your job
  • Discover your own style along with approaches to working with difficult people
  • Proactive management skills to sustain cooperative and productive work relationships
  • Understand the value of making trade-offs on big issues without being a push-over
  • Learn how to develop credibility based on trust and respect
  • Distinguish between how you manage tasks as opposed to relationships

Who Should Attend

This program is suitable for supervisors and above.

Methodology

The workshop will be based on the principles of experiential learning. Our training weave role-plays, interactive group activities, hands-on experiences, simulation activities, group discussions, visual aids, games, and quiz. The aim is to address problems, challenges and real-life situations with practical and concrete solutions. Our activities are designed to make learning easier for the participants by fostering interaction. They stimulate creative thinking, illustrate new concepts and challenge basic assumptions.

Our customer service training programs include valuable tools and use a variety of methods for learning, including:

  • Videos
  • Manuals
  • Simulations and games
  • Reinforcement
  • Case studies

Module

  • GETTING STARTED
  • ACHIEVING RESULTS
  • TIME BOUND
  • FIRST IMPRESSION AND BUILDING RAPPORT
  • BUILDING RELATIONSHIPS THROUGH FEEDBACK
  • INFLUENCING SKILLS
  • SUBORDINATES AND COLLEAGUES (WORKING AS A TEAM)
  • PERSONAL EFFECTIVENESS
  • MAKING AN IMPACT
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  • Availability: 0 in stock
54%OFF
Leadership Training , .
 Leadership-Training-HRDF-Trainings

Introduction:

This Leadership Training course provides people in leadership positions with the insight, awareness and techniques to lead more effectively influence others and become an inspirational role model.

How Will You Benefit

  • Learn to inspire a shared vision
  • Learn to communicate a vision
  • Encourage growth & mutual respect

Who Should Attend

For staffs who are in leadership roles or aspiring staffs wanting to move in to a leadership position.

Methodology

Participative and practical – Emphasising learning through experience, both from structured activities: role-plays, group exercises, video screening, case studies, and exploratory discussions.

Module

  • THE EVOLUTION OF LEADERSHIP
  • TYPES OF LEADERSHIP
  • ENABLING OTHERS TO ACT
  • SETTING GOALS
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35%OFF
Leadership, Motivation and Supervisory Development Skills .
 leadership-motivation-and-supervisory-development-skills-hrdf-trainings

 How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Build and update knowledge and skills that will be needed for effective supervisory management
  • To develop effective supervisory skills to empower your subordinates and develop high performance team
  • To identify leadership contribution in developing effective human relations
  • To Acquire the skills in exercising the leadership functions
  • Identify the various ways of motivating, increasing commitment and to build employee loyalty

Who Should Attend

This program is suitable for Newly Appointed Executives, Managers, Supervisors, Line Leaders and anyone who wishes to develop skills in managing subordinates

  • Level: Supervisory Above

Methodology

This stimulating program will maximizes the understanding and learning through Interactive Lecture with Key Points, Coaching, Interactive Discussion and Group Exercise

Module

  • INTRODUCTION TO SUPERVISION AND MANAGEMENT
    • Management And The Role Of A Supervisor
    • The Functions, Duties And Responsibilities Of A Supervisor
    • Meaning Of ‘Super’ And ‘Vide’
    • Sources And The Use Of Supervisory Power
  • THE SUPERVISOR AS A LEADER
    • Meaning And Definition Of Leadership
    • Different Types Of Leadership Styles
    • How To Use The Appropriate Leadership Styles
    • Theories Of Leadership (Frederick Taylor, Douglas McGregor)
    • Situational Leadership
    • Applying Human Relations In The Workplace
    • Qualities Of A Good Leader
  • MOTIVATING SUBORDINATES TO HIGHER PERFORMANCE
    • Understanding The Theories Of Motivation
    • Building Self-Motivation
    • The Pygmalion Theory
    • The Motivation Cycle
    • Delegation As A Tool Of Motivation
    • Delegation Vs Abdication
  • IMPROVING COMMUNICATION AND INTERPERSONAL SKILLS THROUGH EQ (EMOTIONAL INTELLIGENCE)
    • Importance Of Good Communication In The Workplace
    • Overcoming Barriers To Good Communication
    • Values, Perceptions And Emotions
    • Understanding EQ In The Workplace
    • Using EQ To Create Team Spirit And Harmony In The Workplace

 

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55%OFF
Management and Leadership Competency , .
 Management-and-Leadership-Competency-HRDF-Trainings

Introduction:

Challenging economic times present extraordinary opportunities for companies to stay competitive. New markets and new business models are taking shape, and those who respond effectively will come out stronger than ever.

In this learning workshop, we provide organizations and individuals with the managerial and leadership skills-set and tools-set to anticipate and adapt to change, in order to reach emerging markets with full organizational alignment and synergy

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • PLAN – Adopt the concept of ‘Management by Objectives’ in planning for departmental effectiveness,
  • ORGANISE – Manage the ‘4M’ resources effectively and efficiently when executing departmental plans,
  • LEAD – Demonstrate the ‘5R’ of assertive leadership styles at the workplace,
  • CONTROL – Apply the ‘Balance Scorecard’ to monitor the execution of departmental plans constructively

Who Should Attend

This program is suitable for Supervisors, Executives and Managers.

Level – Executives and above.

Methodology

This stimulating program will maximize understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • PLANNING – THE FOUNDATION OF SUCCESSFUL MANAGEMENT AND LEADERSHIP
  • ORGANISING – THE FOUNDATION OF GETTING THE RIGHT RESOURCES FOR MANAGERIAL SUCCESSOR
  • LEADING – THE FOUNDATION OF ACHIEVING SUPERIOR PERFORMANCE AT THE WORKPLACE
  • CONTROL – THE FOUNDATION OF ENHANCING DEPARTMENTAL EFFECTIVENESS
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55%OFF
Management and Leadership Skills , .
 Management-and-Leadership-Skills-HRDF-Trainings

Introduction:

This intensive two-day workshop is a highly interactive workshop designed for executives, supervisors and managers who want to grow their management skills fast – and get on the fast track to achieving leadership success. This comprehensive leadership training will cover the proven change management techniques and powerful strategies to manage human capital you need to become a stronger, more confident and respected leader.

You will learn how to handle dozens of key management challenges with ease, including how to establish business acumens, credibility and authority fast, how to communicate effectively, how to motivate employees to give 110 percent and how to give constructive feedback.

As a workshop bonus, you’ll receive self-assessment tools, handy checklists, the Leadership Style Analysis and numerous other resources that give you insight into how to build on your supervisory strengths.

How Will You Benefit

  • Understand the difference between leadership and management
  • Apply various leadership styles
  • Know the role of a leader as well as manager
  • Motivate your people to perform “above and beyond” without spending an extra dime
  • Understand how leaders build a successful team
  • Build on your unique strengths to develop a confident, professional leadership style
  • Supervise friends and former co-workers without hassles or stress
  • Give crystal clear instructions that employees will understand – the first time
  • Maintain respect and compliance for rules while still being friendly with staff
  • Establish your credibility quickly and earn the respect of those up and down the ladder
  • Communicate powerfully and confidently in meetings
  • Use active listening techniques to really hear what employees are trying to tell you

Who Should Attend

This program is a must buy-in for Executives, supervisors and managers, Team leaders ,those new to management within the past two years who have had no formal management training and Professionals who are about to be promoted to a management position.

Methodology

Participative and practical – Emphasizing learning through experience, both from structured activities: role-play, group exercises, video screening, case studies and exploratory discussions.

Module

  • THE CHALLENGES FACING THE LEADERS
  • DEVELOPING YOUR BUSINESS ACUMENS & PERSONAL LEADERSHIP STYLES
  • BUILDING A HIGHLY MOTIVATED, HIGH-PERFORMANCE HUMAN CAPITAL
  • EFFECTIVE COMMUNICATION TECHNIQUES EVERY MANAGER SHOULD KNOW
  • MANAGING CHANGE
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55%OFF
Managerial And Leadership Effectiveness , .
 Managerial-And-Leadership-Effectiveness-HRDF-Trainings

Introduction:

Challenging economic times present extraordinary opportunities for companies to stay competitive. New markets and new business models are taking shape, and those who respond effectively will come out stronger than ever.

In this training workshop, we provide organizations and individuals with the managerial skills-set and tools-set to anticipate and adapt to change, in order to reach emerging markets with full organizational alignment and synergy.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • PLAN – Adopt the concept of ‘Management by Objectives’ in setting departmental performance goal
  • ORGANISE – Manage the ‘4M’ resources effectively and efficiently when executing departmental plans
  • LEAD – Demonstrate the ‘5R’ of assertive leadership styles at the workplace through strategic communication, performance management and workforce development
  • CONTROL – Apply the ‘CUTE’ Principle through strategic and rational thinking towards effective workplace problem solving and decision making

Who Should Attend

This program is suitable for Managers, Executives, Supervisor, and all other staffs of an organization

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • PLANNING – THE FOUNDATION OF SUCCESSFUL LEADERSHIP & MANAGEMENT
  • ORGANISING – THE FOUNDATION OF GETTING THE RIGHT RESOURCES FOR MANAGERIAL SUCCESS
  • LEADING – THE FOUNDATION OF ACHIEVING SUPERIOR PERFORMANCE AT THE WORKPLACE
  • CONTROLLING – THE FOUNDATION OF ENHANCING DEPARTMENTAL EFFECTIVENESS THROUGH EFFECTIVE WORKPLACE PRACTICES
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  • Availability: 0 in stock
35%OFF
New Manager And Leadership Development , .
 New-Manager-And-Leadership-Development-HRDF-Trainings

Introduction:

Congratulations! Now that you have been promoted to the leadership role in your organisation, it is pertinent to be equipped with the attitude, knowledge and skill to become an effective and strong manager/leader. Leaders in today’s competitive marketplace have become increasingly dynamic and demanding. The success of today’s leader goes beyond having a team of good people, product innovation, services or knowledge of leadership skills and techniques. Successful leaders’ today are strategically effective individuals who have different mindsets, seeing the world differently and forward looking cum thinking.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Build positive transitional mindset to manage peers-turn-subordinate
  • Understand managerial role with essential leadership skills
  • Gain insights into the leadership characteristics
  • Harness the leadership transformational strategies
  • Build up positive mental model for effective managerial/leadership role

Who Should Attend

This program caters for new line Leaders, Supervisors and Managers.

Methodology

  • 30% theoretical facilitation, 70% activities-based workshop
  • Combining Behavioural, EQ and NLP strategies for exploratory learning
  • Personal SWOT Analysis
  • Activities for Individual and group
  • Presentation and Debriefing
  • Personal Transformation Action Plan

Module

  • UNDERSTANDING THE NEW ROLE – MANAGER/LEADER
  • EQUIPPING WITH LEADERSHIP KIT
  • EQUIPPING WITH POWER OF POSITIVE MENTAL MODEL
  • SHARPENING THE SAW
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  • Availability: 0 in stock
58%OFF
Passion For Sales Mindset, Attitude & Motivation “Leadership In Me, You & Us” , .
 Passion-For-Sales-Mindset-Attitude-and-Motivation-Leadership-In-Me-You-and-Us-HRDF-Trainings

Introduction:

“The need to move to the next level begins with the end in mind…Passion for Sales”
Focusing on the PASSION for SALES is the 1st step would be the having the RIGHT Mind-Set, Attitude & Motivation in SALES

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the much needed mind-set, attitude and motivation in SALES
  • Learn to discover the impact of great mind-set, attitude and motivations in SALES
  • Understand what motivates oneself and how to use it in SALES

Who Should Attend

This program is suitable for Sales Executives, Senior Sales Executives, Assistant Sales Managers and Sales Managers

Methodology

This stimulating program will maximizes the understanding and learning through Content Based / materials, Audio/ visual aids, Working models, Case studies / role plays and Feedback / sharing

Module

  • THE RIGHT VALUES & ATTITUDE IN SALES
  • SALES KNOWLEDGE
  • BASIC SALES SKILLS
  • ADVANCE SKILLS IN SALES
  • USING DISC IN UNDERSTANDING HUMAN BEHAVIOR
  • DISC IN SALES
  • ASSIGNMENTS
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  • Availability: 0 in stock

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