Leadership, Managerial & Supervisory

32%OFF
The Assertive Supervisory and Leadership Competencies ,
 The-Assertive-Supervisory-and-Leadership-Competencies-HRDF-Trainings

Introduction:

Assertive capability is one of the key elements that affect a supervisor and/ or leader’s credibility. Assertive decisions made by the supervisors/ leaders are crucial to the success or failure of a specific task and/ or project. This training programme will help you to improve your organisation’s bottom line, by providing the knowledge and skills towards application of the essential supervisory leadership competencies through an experiential approach, whereby participants will learn through actual doing.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Plan, Organise, Lead and Control competently (P.O.L.C Cycle),
  • Apply the RIGHT leadership style on the RIGHT occasion towards effective execution of decision (Situational Leadership Concept)
  • Demonstrate the capability of understanding a problem from different perspectives towards effective decision making (C.U.T.E Principle)

Who Should Attend

This program is suitable for middle level / newly promoted / potential leaders.

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities. It includes management games as well as video clip discussions and presentation. Adult learning is our key strength and focus.

Module

  • SUPERVISING AND LEADING THROUGH ‘COMPASS’ TOWARDS TEAM EFFECTIVENESS
  • BE A LEADER OF THE PEOPLE, BY THE PEOPLE, FOR THE PEOPLE
  • EFFECTIVE WORKPLACE PROBLEM SOLVING AND DECISION MAKING
Learn More

RM2,800.00 RM1,900.00

  • Availability: in stock
58%OFF
Situational Leadership – The Managerial Essential ,
 Situational-Leadership-The-Managerial-Essential-HRDF-Trainings

Introduction:

Situational Leadership is one of the managerial essentials, which stresses both relationship and task behaviours in execution effectiveness plus efficiency. Adopting the principles of Situational Leadership can equip leaders/ managers in your organization with the tools necessary to skilfully navigate the workforce towards operational excellence. With high adaptability to any circumstance, the model prepares leaders/ managers to address the most pressing challenges in today’s work environment.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Identify the 2 key factors in situational leadership application at the workplace,
  • Apply the 4 key leadership styles at the workplace with high influence,
  • Manage the 4 maturity levels of workforce tactfully,
  • Link the concept of situational leadership to the 3 managerial essentials (plan, organise, control) effectively

Who Should Attend

This program is suitable for supervisors and above.

Methodology

This stimulating program will maximizes the understanding and learning through 50% experiential learning, 40% interactive sharing and lecturing, 10% facilitation of action plan.

Module

  • BASIC CUSTOMER SERVICE APTITUDE
  • REVIVE EFFECTIVE COMMUNICATION SKILL
  • MANAGING CUSTOMERS COMPLAINTS
  • READY TO SERVE
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
23%OFF
Empowering Workforce Towards Strategic Business Transformation ,

Objective

At the end of this session, participants should be able to:

  • Apply the ‘P.I.T’ Principle to adapt to changes in a dynamic business environment,
  • Apply the ‘F.A.S.T’ Principle to build a customer-centric workforce,
  • Demonstrate the spirit of ‘work together, manage together and share together’ towards strategic transformation.

Who Should Attend

This course is intended for Supervisors, Line Leaders, Team Leaders, Officers, Executive and Managers, Project Managers, strategy implementers and the top management of an organization.

Level for Officers and above

Methodology

This course will be conducted through interactive lectures, case studies, workshop, Q & A sessions and group discussion

Module

  • APPLY THE ‘P.I.T’ PRINCIPLE TO ADAPT TO CHANGES IN A DYNAMIC BUSINESS ENVIRONMENT
  • APPLY THE ‘F.A.S.T’ PRINCIPLE TO CULTIVATE EFFECTIVE TRANSFORMATION AND TO SUSTAIN A CUSTOMER-CENTRI
  • SUSTAIN THE WORKFORCE DYNAMIC THROUGH ASSERTIVE AND SITUATIONAL LEADERSHIP STYLES
Learn More

RM1,300.00 RM1,000.00

  • Availability: in stock
54%OFF
Inner Mastery, Collective Growth 5 – Leadership And Influence ,
 Inner-Mastery-Collective-Growth-5-Leadership-And-Influence-HRDF-Trainings

Introduction:

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define “leadership”
  • Explain the Great Man Theory
  • Explain the Trait Theory
  • Understand Transformational Leadership
  • Understand the people you lead and how to adapt your leadership styles
  • Explain leading by Directing
  • Explain leading by Participating
  • Explain leading by Delegating
  • Kouzes and Posner
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals

Who Should Attend

Managers, senior executives, supervisors, community leaders, NGOs.

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • THE EVOLUTION OF LEADERSHIP
  • SITUATIONAL LEADERSHIP
  • A PERSONAL INVENTORY
  • MODELING THE WAY
  • INSPIRING A SHARED VISION
  • CHALLENGING THE PROCESS
  • ENABLING OTHERS TO ACT
  • ENCOURAGING THE HEART
  • BASIC INFLUENCING SKILLS
  • SETTING GOALS
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
35%OFF
Leadership For Quality Improvement ,
 Leadership-For-Quality-Improvement-HRDF-Training

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, hands on exercises, and facilitation.

Module

  • QUALITY LEADERSHIP
  • THE IMPROVEMENT MODEL
  • FACILITATING AND SYSTEMATIC IMPLEMENTATION APPROACH
  • IMPLEMENTATION BARRIERS
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
58%OFF
Passion For Sales Mindset, Attitude & Motivation “Leadership In Me, You & Us” ,
 Passion-For-Sales-Mindset-Attitude-and-Motivation-Leadership-In-Me-You-and-Us-HRDF-Trainings

Introduction:

“The need to move to the next level begins with the end in mind…Passion for Sales”
Focusing on the PASSION for SALES is the 1st step would be the having the RIGHT Mind-Set, Attitude & Motivation in SALES

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the much needed mind-set, attitude and motivation in SALES
  • Learn to discover the impact of great mind-set, attitude and motivations in SALES
  • Understand what motivates oneself and how to use it in SALES

Who Should Attend

This program is suitable for Sales Executives, Senior Sales Executives, Assistant Sales Managers and Sales Managers

Methodology

This stimulating program will maximizes the understanding and learning through Content Based / materials, Audio/ visual aids, Working models, Case studies / role plays and Feedback / sharing

Module

  • THE RIGHT VALUES & ATTITUDE IN SALES
  • SALES KNOWLEDGE
  • BASIC SALES SKILLS
  • ADVANCE SKILLS IN SALES
  • USING DISC IN UNDERSTANDING HUMAN BEHAVIOR
  • DISC IN SALES
  • ASSIGNMENTS
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
50%OFF
Essential Supervisory Skills

RM2,600.00 RM1,300.00

Essential Supervisory Skills ,

Introduction

Most managers would say that good employee supervision is about results. But will supervisors who demand immediate and unquestioning compliance with their orders always obtain the best results? Whether or not you have the official title of “supervisor,” if you are in a position that requires you to direct the activity of others, a periodic review of your supervisory skills may bring you better results.

This program helps supervisors gains the skills they need to become more effective leaders in your organization… This course identifies 5 roles of a supervisory leader:

  • Motivate and influence employees
  • Manage and resolve conflicts
  • Coach and provide feedback
  • Lead teams
  • Adopting the 5 practices of exemplary leadership

Objective

Upon completion of this programme, the participants will be able to :

  • Learn motivational techniques and use them to get the job done
  • Understand their own conflict resolution styles and know how to use them in various situations
  • Learn and practice the 6-step conflict resolution process to resolve conflicts
  • Understand their own coaching styles and learn to use them in various situations
  • Learn and apply an effective coaching model to coach employees
  • Will learn how to lead teams and work together as an effective team
  • Will learn how to be an exemplary leader

Who Should Attend

This program is suitable for Executives and Supervisory

Level for Executives and above

Methodology

This stimulating program will maximizes the understanding and learning through Experiential learning, Self-assessments, Activities, Video, Games and Role-play

Module

  • ROLES AND RESPONSIBILITIES OF A SUPERVISOR
  • MOTIVATE AND INFLUENCE EMPLOYEES
  • MANAGING PEOPLE – COACHING
  • EFFECTIVE COMMUNICATION
  • CREATIVE PROBLEM SOLVING
  • BUILDING AND LEADING TEAMS
  • DEVELOP THE FIVE (5) HABITS OF AN EXEMPLARY LEADER (KOUZES & POSNER)
  • YOUR ACTION PLAN FOR CONTINUED GROWTH
Learn More

RM2,600.00 RM1,300.00

  • Availability: in stock
54%OFF
Leadership Essentials – Creativity and Critical Thinking ,
 Leadership-Essentials-Creativity-and-Critical-Thinking-HRDF-Trainings

Introduction:

Where does creativity come from? How can you nurture your own? Even those of us not in explicitly creative fields must come up with new ideas and insights in order to move ahead. How can we shake up our thinking patterns so that we can come up with a new product, service, method or solution? Organizations are always in pursuit of increased revenues, reduced costs, improved customer satisfaction and ways to get to market faster, safer, and more effectively. This is also true in our own lives as we look for ways to enhance our homes, our relationships, and our physical and emotional well-being and that of our family, friends, neighbours, and communities. And, that brings us to innovation, that search for a new way, a better answer, a previously unseen possibility.

We live in a knowledge based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur. Critical Thinking will lead to being a more rational and disciplined thinker. It will reduce your prejudice and bias which will provide you a better understanding of your environment.

This valuable program focuses on the five traits to cultivate to think creatively. It also explains Mind Mapping, Duncker Diagram, Six Thinking Hats, and Morphological Matrix – methods that the participants of this program can add to their toolbox of creative thinking. Also, this workshop will provide you the skills to evaluate, identify, and distinguish between relevant and irrelevant information. It will lead you to be more productive in your career, and provide a great skill in your everyday life.

How Will You Benefit

At the end of the program, participants should be able to:

  • Present an overview of innovation.
  • Stimulate discussion about the principles of innovation.
  • Stimulate thinking about how individuals can affect organizational strengths and opportunities for improvement relative to innovation.
  • Understand the fundamentals of creative thinking.
  • Learn to use simple, powerful tools to enhance creative thinking.
  • Learn to develop an engaging challenge statement.
  • Understand different thinking styles.
  • Practice generating and selecting ideas.
  • Understand the components of critical thinking
  • Utilize non-linear thinking
  • Use logical thinking
  • Recognize what it means to be a critical thinker
  • Evaluate information using critical thinking skills
  • Identify the benefits of critical thinking
  • Revise perspective, when necessary
  • Comprehend problem solving abilities

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • GETTING STARTED
  • THE 5 TRAITS
  • CREATIVITY IN THE WORKPLACE
  • CREATIVITY MADE SIMPLE
  • PERSONAL INNOVATION COMPETENCIES
  • CRITICAL THINKING
  • TOOLS
  • WRAPPING UP
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
58%OFF
Leadership Essentials – Leadership Basics ,
 Leadership-Essentials-Leadership-Basics-HRDF-Trainings

Introduction:

Leadership skills have now been universally recognized as a key ingredient – some would say the key ingredient – in personal and professional development. People often debate the differences and similarities of leadership and management. But the majority of practical people are interested primarily in what they have to do, and not whether it should be labeled ‘leadership’ or ‘management’ or both.

But how do you become such a leader? Is it possible to develop your own abilities as a leader? If leadership matters to you, this program will give you a framework for developing the essentials of being a leader.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define “leadership”
  • Explain the Great Man Theory
  • Explain the Trait Theory
  • Understand Transformational Leadership
  • Understand the people you lead and how to adapt your leadership styles
  • Explain leading by Directing
  • Explain leading by Coaching
  • Explain leading by Participating
  • Explain leading by Delegating
  • List Kouzes and Posner’s 7 Top Qualities
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • THE EVOLUTION OF LEADERSHIP
  • SITUATIONAL LEADERSHIP
  • A PERSONAL INVENTORY
  • MODELING THE WAY
  • INSPIRING A SHARED VISION
  • CHALLENGING THE PROCESS
  • ENABLING OTHERS TO ACT
  • ENCOURAGING THE HEART
  • BASIC INFLUENCING SKILLS
  • SETTING GOALS
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
35%OFF
Scaling Up Excellence-Focus Leadership That Spreads And Multiply Success ,
 Scaling-Up-Excellence-Focus-Leadership-That-Spreads-And-Multiply-Success-HRDF-Trainings

Introduction:

This course is about exploring and mastering the leadership skills that will take you to the next level of competence – from self-leadership to taking charge and leading a team.

How Will You Benefit

 

Who Should Attend

This program is suitable for managers, executives, supervisors at every level, from bottom to top, and sideways.

Methodology

This stimulating program will maximizes the understanding through blended learning which combines trainer led information sharing, simulation case study exercise, exploratory discussions, and fun learning activities.

Module

  • LEADERSHIP THROUGH THIS MILLENNIUM
  • UNLEASHING TALENT
  • THE T-REX HUNT SIMULATION
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
36%OFF
21st Century Leadership and Management Skills ,
 21st-Century-Leadership-and-Management-Skills-HRDF-Trainings

Introduction:

Why the need for personal leadership?

Self-mastery is defined as the intersection of knowledge, skill and desire. Knowledge is understanding what to do and why to do it; skill is knowing how to do it; desire is motivation or wanting to do it. To make habits, we need to develop all three components.

How Will You Benefit

Upon completion of this program, participants will be able to:

  • Develop self-mastery that will propel them to greater heights in all areas of their life, moulding them into more balanced and positive individuals

Who Should Attend

Suitable for Executives, Managers, Supervisors and anyone who is currently leading a team.

Methodology

Lectures, reading materials, simulation exercises, presentation by participants. It is an interactive session which gives lots of room for participants to make the best of the program.

Module

  • LEADERSHIP OF THE FUTURE: BRIDGING THE GENERATION GAP
    • Objective: In This Segment, Participants Will Learn The Importance Of Current Styles Of Leadership In Organization And How The Right Approach Has To Be Issued For Different Employees
  • UNDERSTANDING SELF MASTERY IN LEADERSHIP
    • Developing Self-Mastery
    • Character And Personality
    • Personal And Interpersonal Leadership
    • Character And Competence
  • PLANNING IN LEADERSHIP
    • Objective: In This Session, Participants Will Analyses How Planning Is Closely Related To Leadership Styles Can Make An Impact If Used With The Right Tools And Methodologies
  • EFFECTIVE PERSONAL LEADERSHIP: TAPPING ON YOUR BEST RESOURCES
    • Objective: In This Session, Discover The Importance Of Delegating To Ensure Your Resources Are Best Utilized Productively. It Is The Core Duty Of The Leader To Ensure Proper Delegation Takes Place To Ensure Overhead Costs At The Minimal For The Company
  • LEADERSHIP IN THE 21ST CENTURY
    • Achieving Targets
    • Intention PyramidBe Appreciative
  • LEADERSHIP WITH AN OUTER IMPACT: APPLYING BLUE OCEAN STRATEGY
    • Objective: In This Session, Participants Are Required To Present A Paperwork Combining Their Personal Missions And New Strategies To Make An Impact In Their Team And Organization
  • MOTIVATION FOR HIGHEST PERFORMANCE
    • Using The Motivation Model
    • Keeping The Motivation High For Employees
    • Different Levels Of Motivation
  • COACHING AND BUILD CLOSE RELATIONSHIP
    • Build Close Relationship Through Utilizing The 5S Strategy
    • Keeping The Motivation High In The Organization
    • Look After Our Buddy
  • AN ACTION ORIENTED LEADER
    • Focus On Continuous Improvement
    • Building The Team And The Organization
    • In Line With Company’s Mission
  • ROLLING OUT ACTION PLAN
    • Setting Goals
    • Making Plans For The Team
Learn More

RM3,900.00 RM2,500.00

  • Availability: in stock
35%OFF
Leadership, Motivation and Supervisory Development Skills
 leadership-motivation-and-supervisory-development-skills-hrdf-trainings

 How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Build and update knowledge and skills that will be needed for effective supervisory management
  • To develop effective supervisory skills to empower your subordinates and develop high performance team
  • To identify leadership contribution in developing effective human relations
  • To Acquire the skills in exercising the leadership functions
  • Identify the various ways of motivating, increasing commitment and to build employee loyalty

Who Should Attend

This program is suitable for Newly Appointed Executives, Managers, Supervisors, Line Leaders and anyone who wishes to develop skills in managing subordinates

  • Level: Supervisory Above

Methodology

This stimulating program will maximizes the understanding and learning through Interactive Lecture with Key Points, Coaching, Interactive Discussion and Group Exercise

Module

  • INTRODUCTION TO SUPERVISION AND MANAGEMENT
    • Management And The Role Of A Supervisor
    • The Functions, Duties And Responsibilities Of A Supervisor
    • Meaning Of ‘Super’ And ‘Vide’
    • Sources And The Use Of Supervisory Power
  • THE SUPERVISOR AS A LEADER
    • Meaning And Definition Of Leadership
    • Different Types Of Leadership Styles
    • How To Use The Appropriate Leadership Styles
    • Theories Of Leadership (Frederick Taylor, Douglas McGregor)
    • Situational Leadership
    • Applying Human Relations In The Workplace
    • Qualities Of A Good Leader
  • MOTIVATING SUBORDINATES TO HIGHER PERFORMANCE
    • Understanding The Theories Of Motivation
    • Building Self-Motivation
    • The Pygmalion Theory
    • The Motivation Cycle
    • Delegation As A Tool Of Motivation
    • Delegation Vs Abdication
  • IMPROVING COMMUNICATION AND INTERPERSONAL SKILLS THROUGH EQ (EMOTIONAL INTELLIGENCE)
    • Importance Of Good Communication In The Workplace
    • Overcoming Barriers To Good Communication
    • Values, Perceptions And Emotions
    • Understanding EQ In The Workplace
    • Using EQ To Create Team Spirit And Harmony In The Workplace

 

Learn More

RM1,300.00 RM850.00

  • Availability: in stock

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