Leadership, Managerial & Supervisory

36%OFF
21st Century Leadership and Management Skills ,
 21st-Century-Leadership-and-Management-Skills-HRDF-Trainings

Introduction:

Why the need for personal leadership?

Self-mastery is defined as the intersection of knowledge, skill and desire. Knowledge is understanding what to do and why to do it; skill is knowing how to do it; desire is motivation or wanting to do it. To make habits, we need to develop all three components.

How Will You Benefit

Upon completion of this program, participants will be able to:

  • Develop self-mastery that will propel them to greater heights in all areas of their life, moulding them into more balanced and positive individuals

Who Should Attend

Suitable for Executives, Managers, Supervisors and anyone who is currently leading a team.

Methodology

Lectures, reading materials, simulation exercises, presentation by participants. It is an interactive session which gives lots of room for participants to make the best of the program.

Module

  • LEADERSHIP OF THE FUTURE: BRIDGING THE GENERATION GAP
    • Objective: In This Segment, Participants Will Learn The Importance Of Current Styles Of Leadership In Organization And How The Right Approach Has To Be Issued For Different Employees
  • UNDERSTANDING SELF MASTERY IN LEADERSHIP
    • Developing Self-Mastery
    • Character And Personality
    • Personal And Interpersonal Leadership
    • Character And Competence
  • PLANNING IN LEADERSHIP
    • Objective: In This Session, Participants Will Analyses How Planning Is Closely Related To Leadership Styles Can Make An Impact If Used With The Right Tools And Methodologies
  • EFFECTIVE PERSONAL LEADERSHIP: TAPPING ON YOUR BEST RESOURCES
    • Objective: In This Session, Discover The Importance Of Delegating To Ensure Your Resources Are Best Utilized Productively. It Is The Core Duty Of The Leader To Ensure Proper Delegation Takes Place To Ensure Overhead Costs At The Minimal For The Company
  • LEADERSHIP IN THE 21ST CENTURY
    • Achieving Targets
    • Intention PyramidBe Appreciative
  • LEADERSHIP WITH AN OUTER IMPACT: APPLYING BLUE OCEAN STRATEGY
    • Objective: In This Session, Participants Are Required To Present A Paperwork Combining Their Personal Missions And New Strategies To Make An Impact In Their Team And Organization
  • MOTIVATION FOR HIGHEST PERFORMANCE
    • Using The Motivation Model
    • Keeping The Motivation High For Employees
    • Different Levels Of Motivation
  • COACHING AND BUILD CLOSE RELATIONSHIP
    • Build Close Relationship Through Utilizing The 5S Strategy
    • Keeping The Motivation High In The Organization
    • Look After Our Buddy
  • AN ACTION ORIENTED LEADER
    • Focus On Continuous Improvement
    • Building The Team And The Organization
    • In Line With Company’s Mission
  • ROLLING OUT ACTION PLAN
    • Setting Goals
    • Making Plans For The Team
Learn More

RM3,900.00 RM2,500.00

  • Availability: in stock
58%OFF
A Leader In Leadership – Ignite The Power Within ,
 A-Leader-In-Leadership-Ignite-The-Power-Within-HRDF-Trainings

Introduction:

Managers, executives, supervisors at every level, from bottom to top, and sideways would find this course relevant. The course aims to transform management from the old style, command and control, to the new style, inspiring leadership. Participants will identify the many changes that give rise to this need of new leadership competencies – including the increasing educational level of the workforce, the increasing technological content of work, the ability of most subordinates to do their jobs better, and they will recognize the need for enabling their subordinates to do their jobs better, and they will recognize the need for enabling their subordinates to do better tomorrow by enabling them to develop.

As Peter Scholtes said: “A wagon pulled by a team of horses can move no faster than the slowest horse.”

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Leave the Footprints of Leadership for others to follow
  • Apply the ‘RIGHT’ leadership behaviour towards taking charge and leading the team
  • Initiate a problem solving process and decisive decision making
  • Give vision, meaning, direction and focus to inspire and manage the new Gen ‘Y’ workforce
  • Make things happen: Get things done

Who Should Attend

  • This program suitable for Managers, Executives, Supervisors, Team Leads who want to take charge and lead people to excel and surpass his or her potential
  • Level for Team Leads and above

Methodology

Blended learning – combines trainer-led information sharing – case studies – exploratory discussions – visual learning – fun learning activities

Module

  • LEADERSHIP THROUGH THIS MILLENNIUM
  • TOOLBOX OF NEW COMPETENCIES FOR LEADERS
  • GIVING MEANING, PURPOSE, AND DIRECTION
  • COMMUNICATIVE LEADERSHIP: LEADING BY ASKING GOOD QUESTIONS
  • UNLEASHING TALENT
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
38%OFF
Achieving Impact As A Leader: Women in Management ,

Introduction

In the era where highly competent managers, executives can thrive and move rapidly up the corporate ladder – quality, leadership, clear communication, and the highest level of integrity and ethics are the cornerstone for a successful career.

This course provides valuable, useful information to enhance your feminine strengths, and will show you how to use your unique talents become the best leader possible, both on the job and in your personal life.

  • Take responsibility and You Take the Lead – People will give you responsibility
  • Take responsibility for your work & life – the good and the bad
  • Take responsibility for your health and well-being

Objective

Upon completion of this programme, the participants will be able to :

  • Gain a better understanding of the importance of flexibility in leadership
  • Improve our working relationships
  • Work in partnership with our boss
  • Be a solution-minded leader
  • Raise our team’s performance
  • Communicate with impact
  • Manage and undress our stress
  • Balance Career and Home
  • Build our Personal Brand

Who Should Attend

This program is suitable for executives, supervisors and manager

Methodology

This stimulating program will maximizes the understanding and learning through dynamic, highly interactive and engaging presentation, exploratory discussions and visual learning, experiential, reflective and learning activities and practices.

Module

  • CHARACTERISTICS OF EFFECTIVE LEADERS
  • LEADERS ARE PROBLEM SOLVERS
  • DEVELOPING PERSONAL POWER
Learn More

RM1,300.00 RM800.00

  • Availability: in stock
46%OFF
Achieving Impact As A Leader: Women In Management ,

Introduction

In an era where highly competent women managers can thrive and move rapidly up the corporate ladder, quality, leadership, clear communications and the highest level of integrity and ethics are the cornerstone for a successful career.

No one becomes a strong leader overnight. Leadership comes from a combination of good personal skills, talent and character.

This course provides valuable, useful information to enhance your feminine strengths, and will show you how to use your unique talents to become the best leader possible, both on the job and in your personal life.

‘Take responsibility, and people will give you responsibility. Take responsibility for your health and well-being. Take responsibility for your work. Take responsibility for your life, the good and the bad. Take responsibility and you take the lead! Be the kind of person people can count on- and it will pay off.’

Objective

Upon completion of this programme, the participants will be able to :

  • Enhance your feminine strengths
  • Use your unique talents to become the best leader possible, both on the job and in your personal life.

Who Should Attend

This program is suitable for women

Level for managers and above

Methodology

  • Dynamic, highly interactive & engaging presentation
  • Exploratory discussions & Visual Learning
  • Experiential, reflective and fun learning activities and practices

Module

  • CHARACTERISTICS OF EFFECTIVE LEADERS
  • TAKE CHARGE AND LEAD YOUR TEAM
  • PLANNING TOOLBOX
  • LEADERS ARE PROBLEM SOLVERS
  • DEVELOPING PERSONAL POWER
Learn More

RM2,600.00 RM1,400.00

  • Availability: in stock
58%OFF
Adaptive Leadership – “You Can’t Be In Business Tomorrow With Yesterday’s Mindset” ,
 Adaptive-Leadership–You-Can’t-Be-In-Business-Tomorrow-With-Yesterday’s-Mindset-HRDF-Trainings

Introduction:

Today’s business environment is best described as VUCA – Volatile, Uncertain, Complex and Ambiguous. VUCA is, quite simply, the expression of the fact that the rate of change is outpacing our ability to adapt. As a result of this, businesses, industries and careers are disrupted faster than ever before. We have to seriously rethink about how we lead ourselves, others and our organizations. Old ways of leadership and management have to give way to newer mental models based on agility in decision making, critical thinking, adaptable learning, people orientation and responsiveness to change. The traditional skills of leadership are no longer enough. The dilemmas confronting leaders and managers in this time of rapid change require a new set of skills.

How Will You Benefit

This program is designed to help participants understand the skills sets need to be in business tomorrow. You will enhance your ability to:

  • Comprehend the competencies required to operate in the new landscape of a VUCA business world
  • Lead and Manage to achieve strategic goals by Collaborative Leadership styles
  • Recognize and create an Innovative workforce to face the new challenges
  • Develop and foster a culture of Engagement within the organization
  • Understand the power of Diversity and Inclusion

Who Should Attend

This course is for Executives, Supervisors, Officers, Assistant Managers, Team Leaders, Managers and all staff.

Methodology

The program is structured in such a way as to provide participants every possible opportunity to implement the different skills, behaviors and principles immediately after they are introduced and explained. Participant’s learning is supported by:

  • Lecture
  • Discussion
  • Video Case Study
  • Exercises
  • Discovery Learning
  • Best Practices Case Studies

Module

  • COMPETENCIES FOR THE VUCA BUSINESS ENVIRONMENT
  • SUCCESSFULLY DEALING WITH CHANGE AND TRANSITIONS
  • CREATING A CULTURE OF ENGAGEMENT
  • MANAGING DIVERSITY AND INCLUSION
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
54%OFF
Assertive Supervisory Leadership Competency ,
 Assertive-Supervisory-Leadership-Competency-HRDF-Trainings

Introduction:

Assertive capability is one of the key elements that affect a leader’s credibility. Assertive decisions made by the leaders are crucial to the success or failure of a specific task and/ or project. This training programme will help you to improve your organisation’s bottom line, by providing the knowledge and skills towards application of the essential leadership competencies through an experiential approach, whereby participants will learn through actual doing.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Plan, Organise, Lead and Control competently (P.O.L.C Cycle)
  • Apply the RIGHT leadership style on the RIGHT occasion towards effective execution of decision (Situational Leadership Concept)
  • Demonstrate the capability of understanding a problem from different perspectives towards effective decision making (C.U.T.E Principle)

Who Should Attend

This program is suitable for Supervisors, Executives and Managers.

Level – Executives and above.

Methodology

This stimulating program will maximize understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • LEADING THROUGH ‘COMPASS’ TOWARDS TEAM EFFECTIVENESS
    •  The TWO (2) C’s paradox of building leadership assertiveness
      • Leading through ‘COMPASS’
      • Leading through ‘CLOCK’
    • Operational Planning and Organizing
      • Practice Prioritization Effectively – Importance vs. Urgency Matrix
      • Establish Focus Tactically– Determine the highest priority
      • Utilise Manpower Efficiently – Jobs distribution
      • Determine Process Improvement – Determine the best work processes
    • Leading and Controlling at The Workplace
      • Four Types of Leadership Style
      • Leadership Styles and Decision Making
  • BE A LEADER OF THE PEOPLE, BY THE PEOPLE, FOR THE PEOPLE
    • The FIVE (5) R’s of Assertive Team’s Engagement
      • Right, Relationships, Results, Reproduce, Respect
    • Leadership By Example
      • Managing Your Circle of Influence
      • Who You Are, Is Who You Attract
    • Motivate and Coach Your TEAM to Make Positive Change Happens
      • UNLEASH Your Team’s Talent to Attain Positive Change – First WHO,
      • Then WHAT; Skills versus Will
      • CLEAR THE PATH to Enhance Team’s Level of Initiative – Begin With End In Mind
      • Extend TRUST to Increase Team’s Level of Engagement in Change
      • Value TEAM SYNERGY Towards Effective Positive Change
    • Overcome ROADBLOCKS to Change
      • Banish TEAM’s DECEPTION to Change
      • Beat the Common CHANGE BLOCKERS – The ‘F.E.A.R’ in Your Team
      • Win the Struggle WITHIN
      • Overcome PROCRASTINATION
  • EFFECTIVE WORKPLACE PROBLEM SOLVING AND DECISION MAKING
    • Control Emotion and Reaction When Handing a Problem
      • Comprehend why problems arise – The 90/10 Rules
      • The fundamentals of emotional intelligence in handling problems
    • Understand The Problem From Different Perspectives
      • Understand and appraise a problem
      • Act F.A.S.T
    • Think of possible alternatives to make the best decision
      • Clarify solution purpose
      • Balance the benefits and risks of each alternative
      • Determine the best decision
    • Evaluate your decision towards the right action
      • Produce and enhance action plans
      • Rectify potential problems
      • Establish preventive actions
      • Determine contingent actions
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
35%OFF
Coaching And Leadership – Enhancing The Coaching Culture ,
 Coaching-And-Leadership–Enhancing-The-Coaching-Culture-HRDF-Trainings

Introduction:

Are you the best coach you can be? One thing that contributes to a great long-term, healthy environment is having people who are great coaches within the organization and knowing that this ability is excellent among the leadership.

Great coaches—like all great leaders—are always trying to learn new things and to become better at what they do so that they can make more of a difference in people’s lives, which is what really inspires them in the first place.

Most great coaches realize that people can improve. Some can improve more than others, but everyone can get better with great coaching.

This program is meant for experienced leaders to enhance their coaching skills through analysis of coaching experiences in relation to coachee reactions.

At the end of the 1 day workshop participants will have all their coaching questions answered to help them continue to bring the best out of their team members.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Understand the nine mindset shifts
  • Be able to observe the nine change levers
  • Be able to use coaching tools to navigate coaching sessions
  • Be able to handle issues relating to challenges faced by coachees

Who Should Attend

This program is suitable for Supervisors, Managers and Business leaders and Executives who have experience in coaching their teams.

Methodology

This program is essentially participative. There will be group interaction and lectures.

Module

  • THE NINE MINDSET SHIFTS
  • NINE CHANGE LEVERS
  • NAVIGATING IN A COACHING SESSION-THE DIRECTION A COACH TAKES IS DEPENDENT ON EXPERIENCE AND SKILL
  • HANDLING COACHEES WHO GIVE CHALLENGING ISSUES FOR THE COACH
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
Coaching and Mentoring For High Performance ,
 Coaching-and-Mentoring-For-High-Performance-HRDF-Trainings

Introduction:

“Performance of individuals are at most times linked to Attitude, address the attitude you will address the issues”

This program is designed to expose participants to manage situations where poor performance is addressed. The participants will learn the tools needed to manage the issues at hand and gain high success in turning them around

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand coaching & mentoring as a tool to manage performance
  • Learn a model of coaching & mentoring for maximum effectiveness
  • Use the tools and techniques for coaching & mentoring effectively in such situations
  • Plan and prepare for coaching & mentoring success in turn around
  • Develop a plan for successful mentoring & coaching

Who Should Attend

  • This course is suitable for Team Leaders, Supervisors, Engineers, Officers, Executives, Managers and Senior Managers and anyone who is interested to be a better coach and mentor in their organization units
  • Level for Officers and above

Methodology

This stimulating program will The method of learning would include Content Based / material, Audio/ visual aids, Coaching & Mentoring models, Case studies / role plays, Feedback / sharing

Module

  • THE TOOLS OF TODAY-COACHING & MENTORING
  • ESTABLISHING THE BOUNDARIES
  • EFFECTIVE COMMUNICATION IN SESSIONS
  • THE MODELS IN COACHING & MENTORING
  • PRACTICE MAKES PERFECT: PUTTING KNOWLEDGE INTO PLAY
  • MENTORING & COACHING FOR POOR PERFORMANCE
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
42%OFF
Coaching for Peak Performance Using NLP ,

Introduction

Coaching is increasingly becoming one of the most sought after and important skills for anyone in a work environment. It is a skill that no manager can live without. The days of direct commands from managers to their employees are long gone. Tightly managed and process-led approaches tend to create workforces that lack motivation, initiative and drive – and are often very stressed.

The importance of inspiring and guiding employees to realise their abilities and discover their power and responsibilities can no longer be ignored. This is why successful organisations are now deeply interested in formal and informal coaching carried out continuously in the workplace. Forward-thinking organisations realise that supporting and developing people is as important as getting the job done. In fact, the job can’t be done well unless people develop and grow their skills and effectiveness.

Coaching is not limited to managers and team leaders. Coaching skills are essential in helping and inspiring your colleagues, friends and family. This programme focuses on the proven techniques of Neuro-linguistic Programming that work well in the corporate context to facilitate performance improvements. It covers important topics such as structuring effective communications, successful questioning methods and active listening techniques, the SCORE and Logical Levels models, human behaviour, motivational conversations, giving feedback or praise and many other relevant topics.

This programme will introduce you to the mentality of successful coaches, the effective methods of working through the mind of a resistive or defensive employee, the ability to control your emotions and to use others in inspiring and directing them towards achieving their goals.

The best way to learn is by examples and hands-on experience. Therefore this programme is packed with effective practical and interactive exercises which would help you to quickly grasp different aspects of a well-delivered coaching session.

Objective

  • Upon completion of this programme, the participants will be able to :
    • Differentiate between coaching and other kinds of instructional methods
    • Be familiar with the sequence of coaching – what should you talk about first
    • Integrate coaching with HR performance appraisals – assess and provide valuable guidance
    • Improve ability to ask the right questions to get better responses
    • Deliver effective feedback praise for positive impact
    • Increase success by setting goals systematically
    • Communicate effectively to gain commitment without using power, position or status
    • Build instant rapport to get positive results
    • Effectively and strategically use convincing body gestures and linguistics
    • Listen with empathy to build relationship

Who Should Attend

This program is suitable for Managers, Supervisors and Team leaders

Level for Executives and above

Methodology

This highly interactive workshop is delivered with a combination of training techniques to ensure that the participants are always engaged and challenged to stimulate results. Participants can expect Dynamic presentations, Video reviews, Individual and dyad work, Group brainstorming, Practices, Activities to foster better understanding, Inspirational messages that moves and motivates and behaviour and pattern interventions and On-The-Spot coaching

Module

  • INTRODUCTION & EXPECTATIONS
  • GETTING THE CLIMATE RIGHT
  • PATTERNING YOURSELF FIRST
  • UNDERSTANDING COMMUNICATION
  • BLUEPRINT OF A PERSON
  • COACHING TOOLKIT
  • QUESTIONING RIGHT
  • KEEPING THE MOTIVATED
  • EXTRAS
Learn More

RM2,600.00 RM1,500.00

  • Availability: in stock
58%OFF
Critical Leadership Attributes and Work Skills For Supervisors ,
 Critical-Leadership-Attributes-and-Work-Skills-For-Supervisors-HRDF-Trainings

Introduction:

The ability to command a team with strong leadership skills can foster loyalty, inspire action and increase productivity in the workplace. People look to managers for encouragement and support, and it is critical to develop the skills seeded to lead with purpose while in a position of authority.

The leadership attributes represent the critical characteristics or qualities required of current and future leaders across retail industry. Aligned to each of the attributes is a cluster of skills.

How Will You Benefit

Upon completion of this programme, the participants will be able to be a Supervisors as Leaders who:

  • Lead by example
  • Are credible: focus and goal getters
  • Build relationships
  • Engage and inspire their people
  • Effective communicators
  • Has the ability to ‘think outside the square’ – to create new opportunities for the business

Who Should Attend

This program is suitable for Team Leads, supervisors in the office or at the shop-floor, or newly appointed managers.

Methodology

This stimulating program will maximizes the understanding and learning through participative informative learning, practical exercises, exploratory discussions, role-plays, case studies and assessment tools

Module

  • BEING A LEADER IS DIFFERENT FROM BEING A MANAGER/ SUPERVISOR
  • FOUR F’S OF LEADING & TAKING CHARGE = CREDIBILITY
  • LEADERSHIP ATTRIBUTES & SKILLS
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
54%OFF
Delegation Skills & Connecting For “Win-Win” Outcome ,

Introduction

Time is of the essence. We all know that the recent advances in technology has made us far more accessible than before. The newfound productivity in the workplace has put a lot more demand on what we need to produce. It is natural for most people to feel overwhelmed by how much they have to do in the time available. Filtering tasks that are irrelevant and implementing time management techniques can only get you so far. Eventually, the only way to scale up and get more done in this world is by delegating tasks to others.

Just about anyone who is successful is highly engaged in delegating tasks, otherwise they would never be able to become as big as they have become. Delegation skills, much like many other soft skills, can come to define an individual’s success and can prove to be much more important than focusing on certain technical skills.

“The gem cannot be polished without friction, nor man perfected without trials.”

~ Confucius

“Be prepared, luck is where preparation meets opportunity.”

~ Randy Pausch

Objective

Upon completion of this program, participants will be able to:

  • Appreciate the importance of delegating to others as a way to offload work and get more done in their busy lives
  • Face your fear of delegation and learn to think positively of delegating tasks to others
  • Adopt an appropriate strategy to delegate the right task to the right people at the right time and in the right way
  • Use a systematic step-by-step approach to brief people on what they want to delegate to others
  • Follow a number of important guidelines to monitor the performance of the delegate as well as their own performance when delegating
  • Develop their skills and confidence to communicate and connect effectively with others
  • Interact effectively through understanding of different behavioral styles

Who Should Attend

This program is suitable for Executives, Managers and Supervisors

Level for beginners and intermediate

Methodology

This stimulating program will maximize understanding and learning through lecture, discussion, video clips, case studies and practical activities.

Module

  • WHY DELEGATE
    • What Are The Benefits Of Delegation?
    • What Happens If You Don’t Delegate? How Critical Is It To Master Delegation Skills?
  • WHY WE DON’T DELEGATE ENOUGH
    • Why Are We Afraid Of Delegating?
    • How To Overcome Barriers To Delegation?
  • DELEGATION STRATEGY
    • What Should You Delegate?
    • Who Should You Delegate It To?
    • When Should You Delegate?
    • When Should You Not Delegate?
  • HOW TO DELEGATE
    • How To Setup The Scene And Describe A Task To A Delegate?
    • What To Avoid So You Don’t Undermine Yourself?
    • What Is The Proven Steps Of A Delegation Process?
    • What Is The Significance Of Each Step And What Happens If You Miss A Step Or Don’t Do It Properly?
  • HOW TO MONITOR AND CONTROL A DELEGATED TASK
    • What Problems Can You Expect When You Delegate A Task?
    • How To Prevent Problems By Monitoring?
    • How To Avoid Micromanagement?
    • How To Delegate A Team?
    • How To Monitor Your Own Performance To Improve Your Delegation Skills?
  • CONNECTING WITH TEAM MEMBERS
    • The Importance Of Connecting
    • How To Connect In 90 Seconds?
    • 2 Essential Skills
    • How To Give Effective Feedback?
    • Behavioral Styles
    • Behavioral Styles Under Stress
    • How To Be Flexible With Different Styles?
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
42%OFF
Effective Change Management

RM2,600.00 RM1,500.00

Effective Change Management ,

Introduction

Change or perish – Leaders in today’s most successful organization recognize that internal changes must keep pace with what is happening in the external environment. As Jack Welch, the former long time chairman and CEO of General Electric (GE), put it, “when the rate of change outside is faster that the rate of change inside the organization, the end is near”. More and more organizations today face a dynamic and changing environment. This, in turn, is requiring these organizations to adapt. “Change or die” is the rallying cry among today’s managers worldwide.

Organizational decline occurs when organization don’t anticipate, recognize, neutralize, or adapt to the internal or external pressures that threaten their survival. In other words, decline occurs when organization don’t recognize the need for change. General Motors’ loss of market share in the automobile industry (from 50 to 28 percent) is an example of organization decline.

Change is a function of relative strength of the change forces and resistance forces that occur inside and outside the organization. Some of the change forces are nature of the workforce, technology, economic shocks, competition, social trends and world politics. Whereas the resistance forces can come from individuals in the organization and organizational resistance.

In contrast to the highly regulated and clearly defined boundaries of business in 1980s and 1990s, the new global business environment is characterized by complexity, uncertainty and turbulence. This type of random and discontinuous change requires very different management and leadership skills if the challenges it presents are to be handled innovatively and opportunistically.

Objective

This Change management program shows managers how to lead their group through changes successfully. It focuses on understanding the change process and creates an effective strategy in leading the group through change.

Upon completion of this program, the participants will be able to:

  • Change his / her personal beliefs about change
  • Recognize change as something discrete and predictable
  • Identify several external factors driving organization change
  • Recognize what stage in the transition cycle the group is experiencing with respect to a specific change
  • Help his group avoid getting stuck in the transition cycle
  • Identify issues within his / her control and begin to take action on them
  • Plan and take specific actions to help them accelerate through change

Who Should Attend

This course is suitable for General Managers, Business Division Heads, HR Practitioners, Managers, Senior Executives, Change Agents and Project Managers.

Methodology

This is a highly interactive training programme whereby participants are to gain the learning points through experiential activities.

Module

  • INTRODUCTION
  • THE PROCESS OF CHANGE
  • UNDERSTANDING OF CYCLE OF CHANGE
  • THE NEED FOR LEADERSHIP OF CHANGE
  • PERSONAL MASTERY SKILLS
  • LEADERSHIP SKILLS DURING CHANGE TRANSITIONS
Learn More

RM2,600.00 RM1,500.00

  • Availability: in stock
54%OFF
Effective Leadership Techniques For Supervisors ,
 Effective-Leadership-Techniques-For-Supervisors-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

“The most important resource that supervisors supervise is PEOPLE. If they cannot manage this resource than they are ineffective supervisors”

Most employees are given job designations in which they have the necessary technical skills. For example, an accounts supervisor will have accounting skills and a marketing officer will have marketing skills. These supervisors however will find out that to get the department functioning effectively, technical skills alone are not enough. They have to have people management skills. They find that more than 75% of their job entails supervising and managing their subordinate well to ensure that they are able to assist in fulfilling the roles and functions of the department. This course provides tools for personal improvements.

How Will You Benefit

  • Understand the individual’s role and responsibilities in an organization.
  • Realize why managing people effectively and efficiently is a critical success factor in the success of any organization?
  • Able to know how do people want to be managed?
  • Able to differentiate between supervising, managing and leading
  • Able to use people skills
  • Apply EQ and leadership tools
  • Manage and motivate staff to achieve results

Who Should Attend

This workshop is suitable for supervisors, line leaders or equivalent position from any industry.

Methodology

Participative and practical – lecture, demonstrations and practical exercises.

Module

  • PERSONAL PERFORMANCE SKILLS (P.P.S)
  • MOTIVATION & TEAM PERFORMANCE SKILLS
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
23%OFF
Empowering Workforce Towards Strategic Business Transformation ,

Objective

At the end of this session, participants should be able to:

  • Apply the ‘P.I.T’ Principle to adapt to changes in a dynamic business environment,
  • Apply the ‘F.A.S.T’ Principle to build a customer-centric workforce,
  • Demonstrate the spirit of ‘work together, manage together and share together’ towards strategic transformation.

Who Should Attend

This course is intended for Supervisors, Line Leaders, Team Leaders, Officers, Executive and Managers, Project Managers, strategy implementers and the top management of an organization.

Level for Officers and above

Methodology

This course will be conducted through interactive lectures, case studies, workshop, Q & A sessions and group discussion

Module

  • APPLY THE ‘P.I.T’ PRINCIPLE TO ADAPT TO CHANGES IN A DYNAMIC BUSINESS ENVIRONMENT
  • APPLY THE ‘F.A.S.T’ PRINCIPLE TO CULTIVATE EFFECTIVE TRANSFORMATION AND TO SUSTAIN A CUSTOMER-CENTRI
  • SUSTAIN THE WORKFORCE DYNAMIC THROUGH ASSERTIVE AND SITUATIONAL LEADERSHIP STYLES
Learn More

RM1,300.00 RM1,000.00

  • Availability: in stock
50%OFF
Essential Supervisory Skills

RM2,600.00 RM1,300.00

Essential Supervisory Skills ,

Introduction

Most managers would say that good employee supervision is about results. But will supervisors who demand immediate and unquestioning compliance with their orders always obtain the best results? Whether or not you have the official title of “supervisor,” if you are in a position that requires you to direct the activity of others, a periodic review of your supervisory skills may bring you better results.

This program helps supervisors gains the skills they need to become more effective leaders in your organization… This course identifies 5 roles of a supervisory leader:

  • Motivate and influence employees
  • Manage and resolve conflicts
  • Coach and provide feedback
  • Lead teams
  • Adopting the 5 practices of exemplary leadership

Objective

Upon completion of this programme, the participants will be able to :

  • Learn motivational techniques and use them to get the job done
  • Understand their own conflict resolution styles and know how to use them in various situations
  • Learn and practice the 6-step conflict resolution process to resolve conflicts
  • Understand their own coaching styles and learn to use them in various situations
  • Learn and apply an effective coaching model to coach employees
  • Will learn how to lead teams and work together as an effective team
  • Will learn how to be an exemplary leader

Who Should Attend

This program is suitable for Executives and Supervisory

Level for Executives and above

Methodology

This stimulating program will maximizes the understanding and learning through Experiential learning, Self-assessments, Activities, Video, Games and Role-play

Module

  • ROLES AND RESPONSIBILITIES OF A SUPERVISOR
  • MOTIVATE AND INFLUENCE EMPLOYEES
  • MANAGING PEOPLE – COACHING
  • EFFECTIVE COMMUNICATION
  • CREATIVE PROBLEM SOLVING
  • BUILDING AND LEADING TEAMS
  • DEVELOP THE FIVE (5) HABITS OF AN EXEMPLARY LEADER (KOUZES & POSNER)
  • YOUR ACTION PLAN FOR CONTINUED GROWTH
Learn More

RM2,600.00 RM1,300.00

  • Availability: in stock
58%OFF
First Time Managers – Emerging Leaders Development Training ,
 First-Time-Managers-Emerging-Leaders-Development-Training-HRDF-Trainings

Introduction:

As a Gen-Y manager, moving into a leadership role, developing specific leadership skills and techniques will enable you to maximize performance and get the most out of your team. Leading others require enhanced self-awareness, core skills, such as managing conflict and increasing team performance, and the ability to maintain a goal-oriented vision. Through this program, you will gain insights and tools to build your personal, team and organizational effectiveness. You will learn to delegate effectively, set realistic goals and coach others in order to achieve.

This program maintains a strong interpersonal and personal development focus. You will gain the critical techniques, leadership skills and confidence you need to transform from a competent manager into a leader who reinvigorates and inspires their team.

“Be yourself; everyone else is already taken.” – Oscar Wilde

How Will You Benefit

Participants will have the opportunities to:

  • Prepare new managers to lead teams
  • Help new managers plan their leadership career
  • Help employers groom the next generation of middle managers
  • Facilitate smooth succession at the middle level

Who Should Attend

This program will benefit junior managers identified for middle management, staff in their first management position and staff transitioning to a managerial position.

Methodology

The course will be delivered through a combination of metaphoric and learning-by-doing approaches, where participants will be going through various simulation scenarios which interact with the subject itself. Active learning activities include group discussions, case studies, interactive storytelling, team experiential learning and brainstorming.

Module

  • PERSONALITY AND SELF-AWARENESS
    • Myers-Briggs Type Indicator Leadership Style
    • Dig Deep to Discover your Preference Personality
    • Create Authentic Conversation with your Peers
  • UNDERSTANDING YOURSELF AS A LEADER
    • Key Leadership Models and Frameworks
    • How are you perceived as a Leader? 360% Degree Feedback
    • Leadership Role Model
  • EMOTION CENTRIC LEADERSHIP
    • The Ability to Read your Emotions and Recognize their Impact
    • Awareness of your Strengths and Weaknesses
    • Emotional Self-control and Regulation
    • Managing your Stress and Time Effectively
  • LEADERS THAT INSPIRE
    • Corporate Case study on Leadership
    • Reflection and Discussion
  • CORE LEADERSHIP SKILLS
    • Communication Skills: Listening and Questioning
    • The Importance of Body Language
    • Giving and Receiving Feedback
  • PRINCIPAL OF TIME MANAGEMENT
    • The Pareto Principle
    • The 7Ps
    • A Process to Manage Self and Time
  • MANAGING CONFLICT AT WORK
    • Conflict Resolution Strategies: Introduction and Practice
    • Managing Difficult Conversations
  • LEADERSHIP IN ACTION (CREATING SUSTAINABLE CHANGE AT THE WORKPLACE)
    • Create Accountability for each Participant
    • Setting Practical and Strategic Goals: Achieving your New Commitments and Plans
    • Follow-up and Support System for Everyone
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
54%OFF
High Performance Leadership

RM2,600.00 RM1,200.00

High Performance Leadership ,
 High-Performance-Leadership-HRDF-Trainings

Introduction:

Many company leaders today are senior employees that been working in the company for many years, acquiring most of the hard skill of their company’s products and/or services, and been promoted alongside with their loyalty toward the company, amongst others. However the changing time from 20th to 21st century has produced another interesting phenomena and question toward leadership, the question is: “What are the essential leadership quality in 21st century?”

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the Leadership in this 21st century
  • Accept and acknowledge the importance of changing the “leadership” style
  • Manage and overcome generation XYZ professionally
  • Discover and uncovering the “STAR Leader” in them by instilling the quality such as self-awareness and awakening, thus create the ability to communicate and connect with others

Who Should Attend

This program is suitable for Managers candidate, junior manager, senior managers and executives

Methodology

This is a participative and interactive training program, participants will be having fun learning and sharing critical high performance leadership skills of 21st century.

Module

  • INTRODUCTION TO LEADERSHIP VIA MINDSET CHANGING PROGRAM (MCP)
  • GETTING STARTED
  • MAKING MCP REALISTIC
  • SUSTAINING LONG TERM SUCCESS AND JOY AT WORK
  • CONNECTING – IT IS ALL ABOUT THE RIGHT WEAPON THAT MATTERS
  • DEVELOPING LEADERS THAT SERVE
  • COMMUNICATE LIKE A PRO!
  • BRAND LEADERSHIP – BUSINESS PROFESSIONALISM
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
52%OFF
How To Manage Subordinate for Higher Productivity
how-to-manage-subordinates-for-higher-productivity-hrdf-trainings

How Will You Benefit

To help the participants to:

  • Understand your Number One job priority as a manager
  • Understanding your subordinates’ needs
  • Understand the concepts of talent management
  • Understand how your people think and make decisions
  • Realize why effective communication is vital to success as a manager.
  • Learn how to earn your subordinates’ S.T.A.R. (Support, Trust, Admiration & Respect)
  • Know what Emotional Intelligence is and why it is important to people management
  • Learn the six strategies for having high EI

Who Should Attend

This course is suitable for all Managers or supervisors who have to manage subordinates

Methodology

This stimulating program will maximizes the understanding and learning through lecture, case studies, games, role-play and CD clips.

Module

  • WHEN YOU WEAR THE MANAGER’S HAT
    • The Definition Of Management
    • The Right Mindset To Have To Be Effective
  • THE MOST IMPORTANT JOB OF A MANAGER: MANAGE TALENT
    • What Is Talent Management
    • Why Talent Management
    • The Steps To Manage Talent
  • UNDERSTANDING HOW YOUR SUBORDINATES THINK AND MAKE DECISIONS
    • Decision Making Styles
    • Questions Leaders Must Ask
    • Group Problem And Decision Making
    • Individual Problem And Decision Making
  • DISCOVER AND UNDERSTAND YOUR OWN THINKING PREFERENCES AS A MANAGER
    • Matching Style And Situation
    • Four Types Of Managerial Behavior
  • REALIZE WHY EFFECTIVE COMMUNICATION IS VITAL TO SUCCESS AS A MANAGER
    • The Components Of Effective Communication
    • How To Ensure Effective Communication
  • LEARN HOW TO EARN YOUR SUBORDINATES’ S.T.A.R. (SUPPORT, TRUST, ADMIRATION & RESPECT)
    • IQ+ PQ+EQ= STAR
  • KNOW WHAT EMOTIONAL INTELLIGENCE IS AND WHY IT IS IMPORTANT TO PEOPLE MANAGEMENT
    • What Is EI
    • Why Is EI Important

 

Learn More

RM2,600.00 RM1,250.00

  • Availability: in stock
52%OFF
Influencing Executives For Peak Performance & Managing Difficult Employees

Objective

Upon completion of this programme, the participants will be able to:

  • Understand the 3 mindset model of employees
  • Know the value and mindset
  • Develop a winner’s mindset
  • Determine the mindset drivers
  • Understand the circle of influence and concern
  • Identify techniques to improve trust
  • Analyze to enhance their mindset and their performance

Who Should Attend

This program is suitable for Supervisors, Executives and Managers from all industries

  • Level for Executives and above

Methodology

This program will be presented using interactive lectures, video presentations, role-plays, individual & group exercises and presentations, real life situation exercises and presentations

Module

  • STIMULUS AND RESPONSE
  • VALUE AND MINDSET
  • 3 MINDSET MODEL OF EMPLOYEES
  • A WINNER’S MINDSET
  • APPLICATION OF TFA MODEL
  • MINDSET DRIVERS
  • WORK WITH YOUR STAFF AND MANAGERS
  • WHY THERE IS SO MUCH FOCUS ON TEAM WORK NOW?
Learn More

RM2,600.00 RM1,250.00

  • Availability: in stock
54%OFF
Inner Mastery, Collective Growth 5 – Leadership And Influence ,
 Inner-Mastery-Collective-Growth-5-Leadership-And-Influence-HRDF-Trainings

Introduction:

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define “leadership”
  • Explain the Great Man Theory
  • Explain the Trait Theory
  • Understand Transformational Leadership
  • Understand the people you lead and how to adapt your leadership styles
  • Explain leading by Directing
  • Explain leading by Participating
  • Explain leading by Delegating
  • Kouzes and Posner
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals

Who Should Attend

Managers, senior executives, supervisors, community leaders, NGOs.

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • THE EVOLUTION OF LEADERSHIP
  • SITUATIONAL LEADERSHIP
  • A PERSONAL INVENTORY
  • MODELING THE WAY
  • INSPIRING A SHARED VISION
  • CHALLENGING THE PROCESS
  • ENABLING OTHERS TO ACT
  • ENCOURAGING THE HEART
  • BASIC INFLUENCING SKILLS
  • SETTING GOALS
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
58%OFF
Kursus Penyeliaan Berkesan

RM2,600.00 RM1,100.00

Kursus Penyeliaan Berkesan
kursus-penyeliaan-berkesan-hrdf-trainings

Introduction

Penyelia perlu berketrampilan dalam melaksanakan kerja dan tugas agar mampu melaksanakan tanggungjawab secara lebih cekap dan berkesan.Kursus ini memfokus kepada elemen-elemen penyeliaan berkesan dalam menterjemahkan strategi dan mencapai prestasi organisasi, ketrampilan kepimpinan,bimbingan (coaching),menyelesaikan masalah dan membuat keputusan secara kreatif dan menangani cabaran perubahan. Program ini dibangunkan untuk berjawatan penyelia dan kakitangan melaksanakan tugas tugas penyeliaan, berasaskan ilmu teori dan amali serta memenuhi sebahagian dari keperluan kerja dan tugas mengikut Standard Kemahiran Kebangsaan tahap 3, Majlis Latihan Vokasional Kebangsaan, Kementeriaan, Kementerian Sumber Manusia, Malaysia

How Will You Benefit

Selepas menghadiri kursus ini, peserta akan dapat:-

  • Mengenalpasti dan menjelaskan tugas peranan ,tanggungjawab dan sifat-sifat penyelia yang berkesan
  • Mengenalpasti elemen-elemen peningkatan prestasi kerja dan menterjamahkan strategi organisi dalam kerja
  • Meningkatkan ketrampilan kepimpinan dalam tugas penyeliaan
  • Meningkatkan kemahiran dalam menyelesaikan masalah dan membuat keputusan secara kreatif dan berkesan
  • Mengenalpasti dan menjelaskan aspek-aspek penting dalam membimbing (coaching) dan meningkatkan potensi diri kakitangan yang diseliakan
  • Mengenalpasti cabaran-cabaran penyelia di era globalisasi dan strategi menangani cabaran perubahan

Who Should Attend

Program ini dibangunkan khususnya untuk pengurus, eksekutif dan kakitangan kanan organisasi

Methodology

Bagi memastikan peserta mendapat manfaat maksima, kaedah perbincangan kumpulan, tayangan klip video, ujian psikometrik, main peranan akan dilaksanakan dalam memudahcarakan proses pembelajaran bagi meningkatkan kefahaman dan mengimbas idea-idea penting, konsep dan prinsip-prinsip dalam tajuk yang dibincangkan

Module

  • PERSPEKTIF PENYELIAAN BERKESAN
    • Makna Penyelia Dan Penyeliaan
    • Sifat-Sifat Penyelia Yang Berkesan Dan Cemerlang
    • Penyelia Dalam Menghubungkan Pihak Atasan Dan Kakitangan Bawahan
    • Harapan Pengurusan Dan Kakitangan Yang Diseliakan
  • PRESTASI KERJA DAN STRATEGI ORGANISASI
    • Makna Presatsi Kerja
    • Langkah-Langkah Meningkatkan Prestasi Kerja
    • Peranan Penyelia Dalam Menterjemahkan Strategi Organisasi Dalam Kerja
    • Langkah-Langkah Mencapai Objektif Dan Sasaran Organisasi
  • KETRAMPILAN KEPIMPINAN
    • Makna Dan Caragaya Kepimpinan
    • Peranan Penyelia Dalam Menterjemahkan Strategi Organisasi Dalam Kerja
    • Langkah-Langkah Mencapai Objektif Dan Sasaran Organisasi
  • KETRAMPILAN DALAM BIMBINGAN (COACHING)
    • Menjelaskan Makna Bimbingan
    • Mengenalpasti Dan Menjelaskan Tugas Dan Peranan Pembimbing
    • Mengenali Tingkahlaku Manusia
    • Latihan Meningkatkan Ketrampilan Dalam Membimbing
  • MENYELESAIKAN MASALAH DAN MEMBUAT KEPUTUSAN SECARA KREATIF
    • Masalah Kerja Dan Masalah Peribadi Berkaitan Dengan Kerja
    • Analisis Akar Umbi Punca Masalah Menggunakan Alat Kualiti
    • Menyelesaikan Masalah Dan Membuat Keputusan Secara Kreatif
    • Latihan Meningkatkan Ketrampilan Menyelesaikan Masalah Dan Membuat Keputusan
  • MENANGANI CABARAN PERUBAHAN
    • Cabaran Penyelia Era Moden
    • Pemprograman Neuro-Psikologi Dalam Menangani Cabaran Perubahan
    • Strategi Menangani Cabaran Perubahan
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
54%OFF
Lead – “Leadership Exploration And Development” ,
 Lead–Leadership-Exploration-And-Development-HRDF-Trainings

Introduction:

“What makes a GREAT Leader? Confidence? Trust? Vision? The ability to inspire?”

The answer is complex, yet it’s something that can be learned. The good news is that most leaders are made, not born and many of the characteristics associate with effective leadership can be assessed, trained, and develop. LEAD shows how to take your organizations into future, inspire everyone around you …. and achieve way beyond what is expected!

How Will You Benefit

At the program’s conclusion, participants should be able to:

  • Get noticed by learning how to act and talk like a leader
  • Becoming competent to build team, coach and effective communicator
  • Gain and use power and influence positively in working environment
  • Identify and build strategic alliances at work
  • Elicit support and influencing power
  • Motivate themselves and others at work

Who Should Attend

Senior Executives, Managers, Senior Managers, Promoted Managers, Supervisors, Senior Supervisors, Managers Roles to Leaders Role

Methodology

The method of learning would include:

  • Content Based / materials
  • Audio/ visual aids
  • Working models
  • Case studies / role plays
  • Feedback / sharing
  • Assessment Tools

Module

  • WHAT IS LEADERSHIP?
  • LEADERSHIP STYLE
  • WHAT IS YOU LEADERSHIP BRAND?
  • BUILDING INFLUENCE & POWER
  • HANDLING ORGANIZATIONAL ISSUES AND CHALLENGES
  • MOTIVATING PEOPLE
  • PERSONALITY & LEADERSHIP
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
58%OFF
Leadership and Management Skills Training ,
 Leadership-and-Management-Skills-Training-HRDF-Trainings

 How Will You Benefit

Upon completion of this program, participants will be able to:

  • Understand the difference between leadership and management
  • Understand the qualities of a leader
  • Master the techniques to become a better leaders
  • Learn how to lead and manage subordinate
  • Apply the right ways to delegate and control workers
  • Understand leadership is the key to execution

Who Should Attend

This program is suitable for executives, supervisors and managers

Methodology

  • Fundamental in Messages, Lasting in Impact
  • Balancing Education with Entertainment Elements in Learning
  • Consultative, Unconventional Training Style
  • Group Discussion and Presentation, Role-play
  • Balancing Intellectual Understanding and Emotional Involvement
  • Games, Activities, Visual, Songs, Music and Video Clips are used in Enhancing Learning Experiences

Module

  • MOVING UP FROM MANAGEMENT TO LEADERSHIP
  • HOW TO BECOME AN EXCELLENT LEADER
  • LEADERSHIP COMMUNICATION TECHNIQUES EVERY MANAGER SHOULD KNOW
  • EFFECTIVE MOTIVATING SKILLS FOR MANAGERS
  • HOW TO GET OUT OF COMFORT ZONE
  • HOW TO BUILD A SUPERB TEAM AND BUILDING PEOPLE
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
54%OFF
Leadership And You

RM2,600.00 RM1,200.00

Leadership And You ,
 Leadership-And-You-HRDF-Trainings

Introduction:

Among the necessary priorities for business survival and on-going success, the importance of leadership training cannot be overestimated. Regardless of the size or the structure on the business, it is noted that staff leaders, managers and other supervisors will determine the atmosphere and productivity level of your company.

Good leaders are made not born. If you have the desire and willpower, you can become an effective leader. Good leaders develop through a never ending process of self-study, education, training, and experience (Jago, 1982).

Leadership is an acquired attribute that begins early in school and on the playground. Some children develop take-charge attitudes; some make friends fast, while others are happy just to make the team. As time goes on, education, jobs, and life experiences shape a leader’s philosophy and psychology. How best to get the job done and work with others? How to set goals and objectives and manage their results? The answers to these questions become a leader’s winning formula for success. The more experience you have acting as a leader, the easier it becomes for you.

How Will You Benefit

With this programme participants will be able to conduct the following objectives resulting in being higher skilled which in return generates higher revenue this will then provide greater opportunities for bigger promotions or higher salary packages.

  • Understand the different types of leadership traits
  • Know what their strength and weakness are
  • Capitalise on their strengths and improve on leadership skills
  • Become more effective in influencing others
  • create an effective leadership team
  • Be creative and innovative with ideas

Who Should Attend

Suitable for individuals who are Anyone who wants to improve their leadership skills and management abilities

Methodology

Highly interactive; consists of lecture cum workshops, individual and group discussions, group activities, video presentations, case analysis, action games, and analysis of real-life supervisory challenges

Module

  • THE EVOLUTION OF LEADERSHIP
  • LEADERSHIP STYLES
  • PERSONAL INVENTORY
  • ENVIRONMENT AND RELATIONSHIP
  • CULTURE & LEADERSHIP
  • ETHICS IN LEADERSHIP
  • EMPOWERMENT
  • MODELLING THE WAY
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
54%OFF
Leadership Essentials – Creativity and Critical Thinking ,
 Leadership-Essentials-Creativity-and-Critical-Thinking-HRDF-Trainings

Introduction:

Where does creativity come from? How can you nurture your own? Even those of us not in explicitly creative fields must come up with new ideas and insights in order to move ahead. How can we shake up our thinking patterns so that we can come up with a new product, service, method or solution? Organizations are always in pursuit of increased revenues, reduced costs, improved customer satisfaction and ways to get to market faster, safer, and more effectively. This is also true in our own lives as we look for ways to enhance our homes, our relationships, and our physical and emotional well-being and that of our family, friends, neighbours, and communities. And, that brings us to innovation, that search for a new way, a better answer, a previously unseen possibility.

We live in a knowledge based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur. Critical Thinking will lead to being a more rational and disciplined thinker. It will reduce your prejudice and bias which will provide you a better understanding of your environment.

This valuable program focuses on the five traits to cultivate to think creatively. It also explains Mind Mapping, Duncker Diagram, Six Thinking Hats, and Morphological Matrix – methods that the participants of this program can add to their toolbox of creative thinking. Also, this workshop will provide you the skills to evaluate, identify, and distinguish between relevant and irrelevant information. It will lead you to be more productive in your career, and provide a great skill in your everyday life.

How Will You Benefit

At the end of the program, participants should be able to:

  • Present an overview of innovation.
  • Stimulate discussion about the principles of innovation.
  • Stimulate thinking about how individuals can affect organizational strengths and opportunities for improvement relative to innovation.
  • Understand the fundamentals of creative thinking.
  • Learn to use simple, powerful tools to enhance creative thinking.
  • Learn to develop an engaging challenge statement.
  • Understand different thinking styles.
  • Practice generating and selecting ideas.
  • Understand the components of critical thinking
  • Utilize non-linear thinking
  • Use logical thinking
  • Recognize what it means to be a critical thinker
  • Evaluate information using critical thinking skills
  • Identify the benefits of critical thinking
  • Revise perspective, when necessary
  • Comprehend problem solving abilities

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • GETTING STARTED
  • THE 5 TRAITS
  • CREATIVITY IN THE WORKPLACE
  • CREATIVITY MADE SIMPLE
  • PERSONAL INNOVATION COMPETENCIES
  • CRITICAL THINKING
  • TOOLS
  • WRAPPING UP
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
15%OFF
Leadership Essentials – Emotional Intelligience ,
 Leadership-Essentials-Emotional-Intelligience-HRDF-Trainings

Introduction:

Emotional Intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.

As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimism and pessimism
  • Effectively impact others

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • GETTING STARTED
  • WHAT IS EMOTIONAL INTELLIGENCE?
  • SKILLS IN EMOTIONAL INTELLIGENCE
  • VERBAL COMMUNICATION SKILLS
  • NON-VERBAL COMMUNICATION SKILLS
  • SOCIAL MANAGEMENT AND RESPONSIBILITY
  • TOOLS TO REGULATE YOUR EMOTIONS\
  • GAINING CONTROL
  • BUSINESS PRACTICES
  • WRAPPING UP
Learn More

RM1,300.00 RM1,100.00

  • Availability: in stock
58%OFF
Leadership Essentials – Leadership Basics ,
 Leadership-Essentials-Leadership-Basics-HRDF-Trainings

Introduction:

Leadership skills have now been universally recognized as a key ingredient – some would say the key ingredient – in personal and professional development. People often debate the differences and similarities of leadership and management. But the majority of practical people are interested primarily in what they have to do, and not whether it should be labeled ‘leadership’ or ‘management’ or both.

But how do you become such a leader? Is it possible to develop your own abilities as a leader? If leadership matters to you, this program will give you a framework for developing the essentials of being a leader.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Define “leadership”
  • Explain the Great Man Theory
  • Explain the Trait Theory
  • Understand Transformational Leadership
  • Understand the people you lead and how to adapt your leadership styles
  • Explain leading by Directing
  • Explain leading by Coaching
  • Explain leading by Participating
  • Explain leading by Delegating
  • List Kouzes and Posner’s 7 Top Qualities
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals

Who Should Attend

College & university students, lower and middle management level, entrepreneurs, community leaders

Methodology

  • Lectures
  • Simulations
  • Demonstrations
  • Group discussions
  • Case studies
  • Video clip presentations
  • Group activities

Module

  • THE EVOLUTION OF LEADERSHIP
  • SITUATIONAL LEADERSHIP
  • A PERSONAL INVENTORY
  • MODELING THE WAY
  • INSPIRING A SHARED VISION
  • CHALLENGING THE PROCESS
  • ENABLING OTHERS TO ACT
  • ENCOURAGING THE HEART
  • BASIC INFLUENCING SKILLS
  • SETTING GOALS
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
35%OFF
Leadership For Quality Improvement ,
 Leadership-For-Quality-Improvement-HRDF-Training

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, hands on exercises, and facilitation.

Module

  • QUALITY LEADERSHIP
  • THE IMPROVEMENT MODEL
  • FACILITATING AND SYSTEMATIC IMPLEMENTATION APPROACH
  • IMPLEMENTATION BARRIERS
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
54%OFF
Leadership Skills

RM2,600.00 RM1,200.00

Leadership Skills ,
 Leadership-Skills-HRDF-Trainings

Introduction:

Most organisations have 3 generations in the workforce working side by side. Most of your customers and clients will also be from 3 different generational backgrounds. This program is designed to streamline communication and minimise misunderstanding in the workplace. It will give each generation a unique insight and a better understanding of how different generations process information and make decisions.

It’s quite straight forward, people interacting with other people that are what interpersonal skill means. We all start doing it from the moment we’re born. And if all goes well as we grow up, we get more skilled at communicating our wants and needs, our feelings and thoughts.

We also learn to interpret other people’s in turn, so that in adulthood we are aware of how our behaviour impacts on others. We all find people with good interpersonal skills are easy to be around. They connect with other people effortlessly, they seem to know the right things to say and they make communication in general an easy process.

Strangely, interpersonal skills are one of those things that you’ll only really notice when someone doesn’t have them! And you’ll certainly notice it when yours have deserted you. That’ll be the moments when you get wrong-footed, tongue-tied, or embarrassed.

The trick people with good interpersonal skills have learnt is to identify which feelings get in the way of connecting with others. Then they have practised new ways behaving when they find one of those feelings coming on. A little time spent working on you interpersonal skill set will pay huge dividends. In time you’ll find you’ll be able to work well in any communication arena. This training courseware provides everything you need to professionally deliver Interpersonal Skills training including a detailed participant manual, hands-on course exercises, training icebreakers, training games, course tests, course evaluation and action plan for participants

How Will You Benefit

Upon completion of this program, participants will be able to:

  • Discover how perceptions influence your interactions with others and their responses to you
  • Learn how to save time, energy and talent by improving “People” side of your job
  • Discover your own style along with approaches to working with difficult people
  • Proactive management skills to sustain cooperative and productive work relationships
  • Understand the value of making trade-offs on big issues without being a push-over
  • Learn how to develop credibility based on trust and respect
  • Distinguish between how you manage tasks as opposed to relationships

Who Should Attend

This program is suitable for supervisors and above.

Methodology

The workshop will be based on the principles of experiential learning. Our training weave role-plays, interactive group activities, hands-on experiences, simulation activities, group discussions, visual aids, games, and quiz. The aim is to address problems, challenges and real-life situations with practical and concrete solutions. Our activities are designed to make learning easier for the participants by fostering interaction. They stimulate creative thinking, illustrate new concepts and challenge basic assumptions.

Our customer service training programs include valuable tools and use a variety of methods for learning, including:

  • Videos
  • Manuals
  • Simulations and games
  • Reinforcement
  • Case studies

Module

  • GETTING STARTED
  • ACHIEVING RESULTS
  • TIME BOUND
  • FIRST IMPRESSION AND BUILDING RAPPORT
  • BUILDING RELATIONSHIPS THROUGH FEEDBACK
  • INFLUENCING SKILLS
  • SUBORDINATES AND COLLEAGUES (WORKING AS A TEAM)
  • PERSONAL EFFECTIVENESS
  • MAKING AN IMPACT
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
54%OFF
Leadership Training

RM2,600.00 RM1,200.00

Leadership Training ,
 Leadership-Training-HRDF-Trainings

Introduction:

This Leadership Training course provides people in leadership positions with the insight, awareness and techniques to lead more effectively influence others and become an inspirational role model.

How Will You Benefit

  • Learn to inspire a shared vision
  • Learn to communicate a vision
  • Encourage growth & mutual respect

Who Should Attend

For staffs who are in leadership roles or aspiring staffs wanting to move in to a leadership position.

Methodology

Participative and practical – Emphasising learning through experience, both from structured activities: role-plays, group exercises, video screening, case studies, and exploratory discussions.

Module

  • THE EVOLUTION OF LEADERSHIP
  • TYPES OF LEADERSHIP
  • ENABLING OTHERS TO ACT
  • SETTING GOALS
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
35%OFF
Leadership, Motivation and Supervisory Development Skills
 leadership-motivation-and-supervisory-development-skills-hrdf-trainings

 How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Build and update knowledge and skills that will be needed for effective supervisory management
  • To develop effective supervisory skills to empower your subordinates and develop high performance team
  • To identify leadership contribution in developing effective human relations
  • To Acquire the skills in exercising the leadership functions
  • Identify the various ways of motivating, increasing commitment and to build employee loyalty

Who Should Attend

This program is suitable for Newly Appointed Executives, Managers, Supervisors, Line Leaders and anyone who wishes to develop skills in managing subordinates

  • Level: Supervisory Above

Methodology

This stimulating program will maximizes the understanding and learning through Interactive Lecture with Key Points, Coaching, Interactive Discussion and Group Exercise

Module

  • INTRODUCTION TO SUPERVISION AND MANAGEMENT
    • Management And The Role Of A Supervisor
    • The Functions, Duties And Responsibilities Of A Supervisor
    • Meaning Of ‘Super’ And ‘Vide’
    • Sources And The Use Of Supervisory Power
  • THE SUPERVISOR AS A LEADER
    • Meaning And Definition Of Leadership
    • Different Types Of Leadership Styles
    • How To Use The Appropriate Leadership Styles
    • Theories Of Leadership (Frederick Taylor, Douglas McGregor)
    • Situational Leadership
    • Applying Human Relations In The Workplace
    • Qualities Of A Good Leader
  • MOTIVATING SUBORDINATES TO HIGHER PERFORMANCE
    • Understanding The Theories Of Motivation
    • Building Self-Motivation
    • The Pygmalion Theory
    • The Motivation Cycle
    • Delegation As A Tool Of Motivation
    • Delegation Vs Abdication
  • IMPROVING COMMUNICATION AND INTERPERSONAL SKILLS THROUGH EQ (EMOTIONAL INTELLIGENCE)
    • Importance Of Good Communication In The Workplace
    • Overcoming Barriers To Good Communication
    • Values, Perceptions And Emotions
    • Understanding EQ In The Workplace
    • Using EQ To Create Team Spirit And Harmony In The Workplace

 

Learn More

RM1,300.00 RM850.00

  • Availability: in stock
55%OFF
Management and Leadership Competency ,
 Management-and-Leadership-Competency-HRDF-Trainings

Introduction:

Challenging economic times present extraordinary opportunities for companies to stay competitive. New markets and new business models are taking shape, and those who respond effectively will come out stronger than ever.

In this learning workshop, we provide organizations and individuals with the managerial and leadership skills-set and tools-set to anticipate and adapt to change, in order to reach emerging markets with full organizational alignment and synergy

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • PLAN – Adopt the concept of ‘Management by Objectives’ in planning for departmental effectiveness,
  • ORGANISE – Manage the ‘4M’ resources effectively and efficiently when executing departmental plans,
  • LEAD – Demonstrate the ‘5R’ of assertive leadership styles at the workplace,
  • CONTROL – Apply the ‘Balance Scorecard’ to monitor the execution of departmental plans constructively

Who Should Attend

This program is suitable for Supervisors, Executives and Managers.

Level – Executives and above.

Methodology

This stimulating program will maximize understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • PLANNING – THE FOUNDATION OF SUCCESSFUL MANAGEMENT AND LEADERSHIP
  • ORGANISING – THE FOUNDATION OF GETTING THE RIGHT RESOURCES FOR MANAGERIAL SUCCESSOR
  • LEADING – THE FOUNDATION OF ACHIEVING SUPERIOR PERFORMANCE AT THE WORKPLACE
  • CONTROL – THE FOUNDATION OF ENHANCING DEPARTMENTAL EFFECTIVENESS
Learn More

RM2,200.00 RM1,000.00

  • Availability: in stock
55%OFF
Management and Leadership Skills

RM2,200.00 RM1,000.00

Management and Leadership Skills ,
 Management-and-Leadership-Skills-HRDF-Trainings

Introduction:

This intensive two-day workshop is a highly interactive workshop designed for executives, supervisors and managers who want to grow their management skills fast – and get on the fast track to achieving leadership success. This comprehensive leadership training will cover the proven change management techniques and powerful strategies to manage human capital you need to become a stronger, more confident and respected leader.

You will learn how to handle dozens of key management challenges with ease, including how to establish business acumens, credibility and authority fast, how to communicate effectively, how to motivate employees to give 110 percent and how to give constructive feedback.

As a workshop bonus, you’ll receive self-assessment tools, handy checklists, the Leadership Style Analysis and numerous other resources that give you insight into how to build on your supervisory strengths.

How Will You Benefit

  • Understand the difference between leadership and management
  • Apply various leadership styles
  • Know the role of a leader as well as manager
  • Motivate your people to perform “above and beyond” without spending an extra dime
  • Understand how leaders build a successful team
  • Build on your unique strengths to develop a confident, professional leadership style
  • Supervise friends and former co-workers without hassles or stress
  • Give crystal clear instructions that employees will understand – the first time
  • Maintain respect and compliance for rules while still being friendly with staff
  • Establish your credibility quickly and earn the respect of those up and down the ladder
  • Communicate powerfully and confidently in meetings
  • Use active listening techniques to really hear what employees are trying to tell you

Who Should Attend

This program is a must buy-in for Executives, supervisors and managers, Team leaders ,those new to management within the past two years who have had no formal management training and Professionals who are about to be promoted to a management position.

Methodology

Participative and practical – Emphasizing learning through experience, both from structured activities: role-play, group exercises, video screening, case studies and exploratory discussions.

Module

  • THE CHALLENGES FACING THE LEADERS
  • DEVELOPING YOUR BUSINESS ACUMENS & PERSONAL LEADERSHIP STYLES
  • BUILDING A HIGHLY MOTIVATED, HIGH-PERFORMANCE HUMAN CAPITAL
  • EFFECTIVE COMMUNICATION TECHNIQUES EVERY MANAGER SHOULD KNOW
  • MANAGING CHANGE
Learn More

RM2,200.00 RM1,000.00

  • Availability: in stock
55%OFF
Managerial And Leadership Effectiveness ,
 Managerial-And-Leadership-Effectiveness-HRDF-Trainings

Introduction:

Challenging economic times present extraordinary opportunities for companies to stay competitive. New markets and new business models are taking shape, and those who respond effectively will come out stronger than ever.

In this training workshop, we provide organizations and individuals with the managerial skills-set and tools-set to anticipate and adapt to change, in order to reach emerging markets with full organizational alignment and synergy.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • PLAN – Adopt the concept of ‘Management by Objectives’ in setting departmental performance goal
  • ORGANISE – Manage the ‘4M’ resources effectively and efficiently when executing departmental plans
  • LEAD – Demonstrate the ‘5R’ of assertive leadership styles at the workplace through strategic communication, performance management and workforce development
  • CONTROL – Apply the ‘CUTE’ Principle through strategic and rational thinking towards effective workplace problem solving and decision making

Who Should Attend

This program is suitable for Managers, Executives, Supervisor, and all other staffs of an organization

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • PLANNING – THE FOUNDATION OF SUCCESSFUL LEADERSHIP & MANAGEMENT
  • ORGANISING – THE FOUNDATION OF GETTING THE RIGHT RESOURCES FOR MANAGERIAL SUCCESS
  • LEADING – THE FOUNDATION OF ACHIEVING SUPERIOR PERFORMANCE AT THE WORKPLACE
  • CONTROLLING – THE FOUNDATION OF ENHANCING DEPARTMENTAL EFFECTIVENESS THROUGH EFFECTIVE WORKPLACE PRACTICES
Learn More

RM2,200.00 RM1,000.00

  • Availability: in stock
35%OFF
New Manager And Leadership Development ,
 New-Manager-And-Leadership-Development-HRDF-Trainings

Introduction:

Congratulations! Now that you have been promoted to the leadership role in your organisation, it is pertinent to be equipped with the attitude, knowledge and skill to become an effective and strong manager/leader. Leaders in today’s competitive marketplace have become increasingly dynamic and demanding. The success of today’s leader goes beyond having a team of good people, product innovation, services or knowledge of leadership skills and techniques. Successful leaders’ today are strategically effective individuals who have different mindsets, seeing the world differently and forward looking cum thinking.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Build positive transitional mindset to manage peers-turn-subordinate
  • Understand managerial role with essential leadership skills
  • Gain insights into the leadership characteristics
  • Harness the leadership transformational strategies
  • Build up positive mental model for effective managerial/leadership role

Who Should Attend

This program caters for new line Leaders, Supervisors and Managers.

Methodology

  • 30% theoretical facilitation, 70% activities-based workshop
  • Combining Behavioural, EQ and NLP strategies for exploratory learning
  • Personal SWOT Analysis
  • Activities for Individual and group
  • Presentation and Debriefing
  • Personal Transformation Action Plan

Module

  • UNDERSTANDING THE NEW ROLE – MANAGER/LEADER
  • EQUIPPING WITH LEADERSHIP KIT
  • EQUIPPING WITH POWER OF POSITIVE MENTAL MODEL
  • SHARPENING THE SAW
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
58%OFF
Passion For Sales Mindset, Attitude & Motivation “Leadership In Me, You & Us” ,
 Passion-For-Sales-Mindset-Attitude-and-Motivation-Leadership-In-Me-You-and-Us-HRDF-Trainings

Introduction:

“The need to move to the next level begins with the end in mind…Passion for Sales”
Focusing on the PASSION for SALES is the 1st step would be the having the RIGHT Mind-Set, Attitude & Motivation in SALES

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the much needed mind-set, attitude and motivation in SALES
  • Learn to discover the impact of great mind-set, attitude and motivations in SALES
  • Understand what motivates oneself and how to use it in SALES

Who Should Attend

This program is suitable for Sales Executives, Senior Sales Executives, Assistant Sales Managers and Sales Managers

Methodology

This stimulating program will maximizes the understanding and learning through Content Based / materials, Audio/ visual aids, Working models, Case studies / role plays and Feedback / sharing

Module

  • THE RIGHT VALUES & ATTITUDE IN SALES
  • SALES KNOWLEDGE
  • BASIC SALES SKILLS
  • ADVANCE SKILLS IN SALES
  • USING DISC IN UNDERSTANDING HUMAN BEHAVIOR
  • DISC IN SALES
  • ASSIGNMENTS
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock

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