Leadership, Managerial & Supervisory

Introduction

In the era where highly competent managers, executives can thrive and move rapidly up the corporate ladder – quality, leadership, clear communication, and the highest level of integrity and ethics are the cornerstone for a successful career.

This course provides valuable, useful information to enhance your feminine strengths, and will show you how to use your unique talents become the best leader possible, both on the job and in your personal life.

• Take responsibility and You Take the Lead – People will give you responsibility
• Take responsibility for your work & life – the good and the bad
• Take responsibility for your health and well-being

Objective

Upon completion of this programme, the participants will be able to :

• Gain a better understanding of the importance of flexibility in leadership
• Improve our working relationships
• Work in partnership with our boss
• Be a solution-minded leader
• Raise our team’s performance
• Communicate with impact
• Manage and undress our stress
• Balance Career and Home
• Build our Personal Brand

Who Should Attend

This program is suitable for executives, supervisors and manager

Methodology

This stimulating program will maximizes the understanding and learning through dynamic, highly interactive and engaging presentation, exploratory discussions and visual learning, experiential, reflective and learning activities and practices.

Module

Introduction

Coaching is increasingly becoming one of the most sought after and important skills for anyone in a work environment. It is a skill that no manager can live without. The days of direct commands from managers to their employees are long gone. Tightly managed and process-led approaches tend to create workforces that lack motivation, initiative and drive – and are often very stressed.

The importance of inspiring and guiding employees to realise their abilities and discover their power and responsibilities can no longer be ignored. This is why successful organisations are now deeply interested in formal and informal coaching carried out continuously in the workplace. Forward-thinking organisations realise that supporting and developing people is as important as getting the job done. In fact, the job can’t be done well unless people develop and grow their skills and effectiveness.

Coaching is not limited to managers and team leaders. Coaching skills are essential in helping and inspiring your colleagues, friends and family. This programme focuses on the proven techniques of Neuro-linguistic Programming that work well in the corporate context to facilitate performance improvements. It covers important topics such as structuring effective communications, successful questioning methods and active listening techniques, the SCORE and Logical Levels models, human behaviour, motivational conversations, giving feedback or praise and many other relevant topics.

This programme will introduce you to the mentality of successful coaches, the effective methods of working through the mind of a resistive or defensive employee, the ability to control your emotions and to use others in inspiring and directing them towards achieving their goals.

The best way to learn is by examples and hands-on experience. Therefore this programme is packed with effective practical and interactive exercises which would help you to quickly grasp different aspects of a well-delivered coaching session.

Objective

• Upon completion of this programme, the participants will be able to :
  • Differentiate between coaching and other kinds of instructional methods
  • Be familiar with the sequence of coaching – what should you talk about first
  • Integrate coaching with HR performance appraisals – assess and provide valuable guidance
  • Improve ability to ask the right questions to get better responses
  • Deliver effective feedback praise for positive impact
  • Increase success by setting goals systematically
  • Communicate effectively to gain commitment without using power, position or status
  • Build instant rapport to get positive results
  • Effectively and strategically use convincing body gestures and linguistics
  • Listen with empathy to build relationship

Who Should Attend

This program is suitable for Managers, Supervisors and Team leaders

Level for Executives and above

Methodology

This highly interactive workshop is delivered with a combination of training techniques to ensure that the participants are always engaged and challenged to stimulate results. Participants can expect Dynamic presentations, Video reviews, Individual and dyad work, Group brainstorming, Practices, Activities to foster better understanding, Inspirational messages that moves and motivates and behaviour and pattern interventions and On-The-Spot coaching

Module

Introduction

Change or perish – Leaders in today’s most successful organization recognize that internal changes must keep pace with what is happening in the external environment. As Jack Welch, the former long time chairman and CEO of General Electric (GE), put it, “when the rate of change outside is faster that the rate of change inside the organization, the end is near”. More and more organizations today face a dynamic and changing environment. This, in turn, is requiring these organizations to adapt. “Change or die” is the rallying cry among today’s managers worldwide.

Organizational decline occurs when organization don’t anticipate, recognize, neutralize, or adapt to the internal or external pressures that threaten their survival. In other words, decline occurs when organization don’t recognize the need for change. General Motors’ loss of market share in the automobile industry (from 50 to 28 percent) is an example of organization decline.

Change is a function of relative strength of the change forces and resistance forces that occur inside and outside the organization. Some of the change forces are nature of the workforce, technology, economic shocks, competition, social trends and world politics. Whereas the resistance forces can come from individuals in the organization and organizational resistance.

In contrast to the highly regulated and clearly defined boundaries of business in 1980s and 1990s, the new global business environment is characterized by complexity, uncertainty and turbulence. This type of random and discontinuous change requires very different management and leadership skills if the challenges it presents are to be handled innovatively and opportunistically.

Objective

This Change management program shows managers how to lead their group through changes successfully. It focuses on understanding the change process and creates an effective strategy in leading the group through change.

Upon completion of this program, the participants will be able to:

• Change his / her personal beliefs about change
• Recognize change as something discrete and predictable
• Identify several external factors driving organization change
• Recognize what stage in the transition cycle the group is experiencing with respect to a specific change
• Help his group avoid getting stuck in the transition cycle
• Identify issues within his / her control and begin to take action on them
• Plan and take specific actions to help them accelerate through change

Who Should Attend

This course is suitable for General Managers, Business Division Heads, HR Practitioners, Managers, Senior Executives, Change Agents and Project Managers.

Methodology

This is a highly interactive training programme whereby participants are to gain the learning points through experiential activities.

Module