Human Resource & Legal

Read Your Candidate – Using NLP Techniques To Ensure You Hire The Right People , .
Read-Your-Candidate-Using-NLP-Techniques-To-Ensure-You-Hire-The-Right-People-HRDF-TrainingsAkta Kerja 1955 Termasuk (Pindaan 2012)

Introduction

How do you hire the right people? Very, very carefully! Hiring people, or rather finding the right people, for your organisation is the biggest, most challenging process. The challenge is that naturally, the candidate is putting his best foot forward, but you need to see both his feet.

The candidate is on his or her best behaviour, is punctual, provides a firm handshake, makes great eye contact, and has very positive body language. The candidate also has the best answers you’ve heard in a while. Well, you get the picture.

Introducing Neuro-Linguistic Programming (NLP) to the hiring process adds valuable additional dimensions. Just because someone has a great CV and comes across well at interview, does not necessarily mean he is right for the job. By using NLP techniques to determine the working preferences and motivations of the candidate, and matching them to what the job requires, you can make a much more effective appointment. In addition, using precision questions to interview, you will be able to uncover valuable information about the individual and their more deeply held beliefs, attitudes and thinking patterns. All these indicate how well someone is suited to a job and to the culture of the company.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Recognize language and behaviour patterns of the candidates at interviews
  • Use structured behavioural-based questions successfully to break past the standard prepared answers.
  • Elicit career values of the candidate for better and more accurate assessment
  • Discover people’s level of initiative and motivation
  • Listen to the “unsaid”
  • Manage own state of mind in preparation for each new candidate

Who Should Attend

This program is suitable for HR Managers, Executives, Managers and Team Leaders who are involved in the interview process

Methodology

  • NLP techniques for Business & synergetic learning
  • On-the-spot coaching
  • Experiential learning approach such as games, mental imagery, role plays
  • Application strategies such as action planning, self-awareness

Module

  • OPENING ACTIVITIES
  • UNDERSTANDING NEURO-LINGUISTIC PROGRAMMING
  • DIFFERENT PEOPLE DIFFERENT STROKES
  • DEVELOPING YOUR SENSORY ACUITY
  • GETTING PASS LANGUAGE FILTER
  • MAINTAINING YOUR COMPOSURE BETWEEN INTERVIEWS
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62%OFF
Recruitment And Selection , .
 Recruitment-And-Selection-hrdf-trainings

Introduction

Recruitment is the process of attracting suitable people to apply for job vacancies. Selection involves choosing the most suitable candidate from amongst a group of applicants. The outcomes of two processes is the employment of a worker. Failure to hire the right people may result in high levels of turnover, large numbers of workers being dismissed, increased training costs and a number of other problems. However, systematic recruitment and selection procedures based on up to date research will improve the likelihood of an employer hiring suitable staff. Employer should follow the recruitment and selection process, some guidelines will be provided as to how each step may be modified in different circumstances in particular for different levels of jobs.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Explain the importance of human resource planning
  • Describe the steps in the recruitment process
  • Describe how to select new recruits
  • Discuss the issue and problems related to recruitment and selection
  • Prepare a completed set of employee handbook
  • Clarify the importance of the employee handbook
  • Explain the reasons for holding an induction program
  • Recommend methods and techniques which can ensure an induction program is effectively organized

Who Should Attend

  • This program is suitable for administrators, HR managers and executives or managers responsible for the HR planning, implementation, monitoring and approval for HR management matters. Business owners, company directors or accounts managers or executives are encouraged to attend.
  • Level for Executives and above

Methodology

This stimulating program will maximizes the understanding and learning through lecturers, practical exercises, analysis of cases, group work and discussion on all relevant aspects of Human resource management.

Module

  • HUMAN RESOURCE PLANNING
  • RECRUITMENT AND INTERVIEWING
  • EMPLOYEE HANDBOOK
  • ORIENTATION
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  • Availability: 0 in stock
58%OFF
Recruitment And Selection (Copy) , .

Introduction

Recruitment is the process of attracting suitable people to apply for job vacancies. Selection involves choosing the most suitable candidate from amongst a group of applicants. The outcomes of two processes is the employment of a worker. Failure to hire the right people may result in high levels of turnover, large numbers of workers being dismissed, increased training costs and a number of other problems. However, systematic recruitment and selection procedures based on up to date research will improve the likelihood of an employer hiring suitable staff. Employer should follow the recruitment and selection process, some guidelines will be provided as to how each step may be modified in different circumstances in particular for different levels of jobs.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Explain the importance of human resource planning
  • Describe the steps in the recruitment process
  • Describe how to select new recruits
  • Discuss the issue and problems related to recruitment and selection
  • Prepare a completed set of employee handbook
  • Clarify the importance of the employee handbook
  • Explain the reasons for holding an induction program
  • Recommend methods and techniques which can ensure an induction program is effectively organized

Who Should Attend

  • This program is suitable for administrators, HR managers and executives or managers responsible for the HR planning, implementation, monitoring and approval for HR management matters. Business owners, company directors or accounts managers or executives are encouraged to attend.
  • Level for Executives and above

Methodology

This stimulating program will maximizes the understanding and learning through lecturers, practical exercises, analysis of cases, group work and discussion on all relevant aspects of Human resource management.

Module

  • HUMAN RESOURCE PLANNING
  • RECRUITMENT AND INTERVIEWING
  • EMPLOYEE HANDBOOK
  • ORIENTATION
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35%OFF
Recruitment, Selection and Interviewing Skills , .
 Recruitment-Selection-and-Interviewing-Skills-hrdf-trainings

Introduction

Employment of the right personnel is an opportunity both for the organization and the interviewee. To the organization, it means gaining in human resource to build up the organization. To the interviewee, it may mean he or she is almost there, with an opportunity for a career

The ability to recruit effectively, interview for results whether for promotion and the final selection is key to understanding interviewees

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Ensure that all participants know the importance of recruiting competent employees and the method of questioning to ensure the relevant information is being obtained
  • Improve productivity by hiring the “RIGHT” person for the job
  • Compare the different types of interviews and their uses

Who Should Attend

  • This program is suitable for HR Practitioners, Hiring / Recruiting Manager and Heads of Department
  • Level: For Managers and above

Methodology

A variety of presentation methods will be used including short lecture-style, group discussions, role- play, games for interactive learning and exercises

Module

  • OVERVIEW
  • INTRODUCTION TO INTERVIEWS
  • COMMUNICATION PROCESS
  • THE INTERVIEW
  • POST INTERVIEWS
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35%OFF
Retention Ship Program , .
 Retention-Ship-Program-HRDF-Trainings

How Will You Benefit

High employee turnover organizations spend disproportionate amounts of resources on recruiting and replacing their workforce, while smart organizations invest in employee retention. Some companies accept employee turnover as a normal part of doing business. Similarly, there are also some organization that designed their recruitment model around high turnover, it means they make sure that their job are easy to learn so they can rapidly assimilate new people. Nevertheless, many researches has shown it is not a sound strategy, as tenured employees drive far greater value than those who are “cycling through” the business. And most importantly of all, these people are what we call an “appreciating asset.” The longer they stay with us in an organization the more productive we get. When a company does not invest in retaining their employee, some of the critical cost include are the cost due to person leaving, recruitment and training cost, low productivity and sales opportunity cost and many other unforeseen costs.

Employees quit their job for many reasons but mostly are preventable. The majority of reasons why employees quit their job are:

  • Management constantly reorganizes, shuffles people around, and changes direction constantly.
  • Management doesn’t have or take the time to clarify goals and decisions. Therefore, it rejects work after it was completed, damaging the morale and esteem of those who prepared it.
  • Management shows or practices favoritism
  • Management promotes someone who lacks of necessary experience or skills to supervisor, alienating staff and driving away good employees.
  • Management creates a rigid structure and then allows departments to compete against each other while at the same time preaching teamwork and cooperation.

Should we look carefully into the reasons why employees quit their job, in fact not just the HR Department, but the management team plays an important role in retaining and motivating their subordinates. To sum up, the impact of a leadership abilities or skills display the management team are critical in retaining the employees and reduce the turnover rate.

There are many definition that defines “leadership”. In a nutshell, leadership means the ability to innovate and create a vision for all to see, understand and believe in. The Leader leads by example and creates the urgency and motivation needed to achieve high levels of team success. When we defined leadership, it is clear that leaders and their teams are interrelated.

In essence, by instilling the right leadership quality in each employee, not only that it will help to boost the overall productivity and the morale of the company; but most importantly it will helps to curb the turn over rate for the company. Nonetheless, we believe that every employee possess an in-born leadership ability in them. Only with the right approach and teaching method, we will be able to help one to unleash the quality in them. To achieve so, this program is designed with the combination both the Mindset Changing Session (MCS) and a customized leadership program to support the effort by providing a platform for all related/designated working colleagues to achieve the performance breakthrough in helping them to realize the importance and benefits, in shifting the change of their mindset. This program allows the participants to promote discussion, expand knowledge, establishing the specific goals that are align with the company’s objectives in a relax, informal small group discussion.

In this program, the participants will discuss their purpose, their strategies and the values that are important not only at the department level but at the company level. At the end of the program the participants will be able to create the sense of awareness, understand and develop the critical skills in the leadership ability.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Upon completion of this programme, the participants will discover and learn the skills as following:
    • LEADERSHIP Value /Skill :

    With our comprehensive range of activities, our session is designed and aim to help different individual to transform the “LEADER” in them by instilling the quality such as decision making skill, creativity, critical thinking, employment knowledge and other relevant skills.

    • EMPLOYABILITY Skill :

    Employability skill is also one of the skills that help a person to stay in a job and work their way to the top. Thus, one of the key highlight of this program is to provide the necessary understanding and awareness in helping the participants to understand the company goals, embrace them and grow within them, making them the leaders that need to be in the organization.

    • AGILITY Skill :

    While knowledge and experience remain critical, it is becoming increasingly important to develop leaders with the ability to deal with ambiguity and change, to lead and foster innovation and creativity, and to make and implement decisions quickly. Organizations require leaders who can adapt, think on their feet and lead with confidence through the shifting business landscape. Developing these unique abilities requires a different approach. Our objective is to ensure that we develop more agile leaders in the corporate world.

    • DIFFERENTIATION Skill :

    There are many ways in setting apart an outstanding leader and and an ordinary employee. We aimed to develop the STAR leaders in every participants we trained. Therefore our roles will be the skills development gurus that provide the understanding and knowledge in various soft skills topics, such as communication, problem handling skills, creative thinking skills, and other important soft skills. Subsequently, developing the charismatic leader in them.

Who Should Attend

This program is suitable for management team.

Methodology

This unconventional seminar is structured to be lively and interesting as we learn best in moments of enjoyment. It flows with participants’ needs and wants. Course methods will include video clips, demonstrations, role-plays, games and theory.

Module

  • MINDSET CHANGING SESSION IN A BIG PICTURE
  • THE AWARENESS CALL – UNDERSTANDING THE MAJOR DIFFERENCES
  • BETWEEN WHAT AN EMPLOYEE WANTS AND WHAT AN
  • DEVELOPING THE LEADERSHIP QUALITY IN YOU
  • SUSTAINING LONG TERM SUCCESS AND JOY AT WORK
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23%OFF
Say No To Sexual Harassment At Workplace , .
Say-No-To-Sexual-Harassment-At-Workplace-HRDF-TRAININGSAkta Kerja 1955 Termasuk (Pindaan 2012)

Introduction

Currently, many organizations in the world are facing the problems of having 3 very distinct generations at workplace. Each of this generation brings their own set of beliefs and values which is very different with other generations. As a result, conflicts arise at workplace. This workshop is specially designed to understand each generation better and to look at solutions of how to bridge the generation gap at workplace.

How Will You Benefit

Sexual harassment is regarded as one’s of organizations serious offences these days. In fact, more cases are being reported on this issue when awareness is created on the degree of seriousness of this matter. This workshop will discuss issues pertaining to sexual harassment at workplace. Participants will be given case studies to discuss and there will be simulation exercises throughout the workshops.

Who Should Attend

  • HR Personnel
  • Managers
  • Quality Department Personnel
  • Policy Makers/Committee

Methodology

Short lectures/presentations, group discussions, individual/group presentations, short video clips, case study, role plays, and simulation activities

Module

  • UNDERSTANDING THE PHENOMENON OF SEXUAL HARASSMENT
  • IDENTIFYING MODELS OF SEXUAL HARASSMENT
  • THE LEGAL PERSPECTIVE OF SEXUAL HARASSMENT
  • ROLLING THE ACTION PLAN FOR SEXUAL HARASSMENT
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35%OFF
Sexual Harassment & Workplace Violence And Self Defense Awareness Training , .
 Sexual-Harassment-and-Workplace-Violence-And-Self-Defense-Awareness-Training-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • What actually are Sexual Harassment and Workplace Violence.
  • Be able to take preventive measures to avoid the occurrences of such incidences, especially in the case of workplace violence.
  • Be able to identify and effectively deal with aggressive and violent individuals.
  • Learn how to deescalate confrontational situations and physically defend themselves both within the workplace place and outside of work and acquire the techniques and skills to protect themselves

Who Should Attend

This program is designed for all Employees in the corporate environment.

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • INTRODUCTION
  • FORMS OF SEXUAL HARASSMENT
  • TYPES OF SEXUAL HARASSMENT
  • WORK PLACE VIOLENCE
  • STEPS TO BE TAKEN FOR SEXUAL HARASSMENT
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35%OFF
Sexual Harassment The Rights And The Right Thing To Do , .
 Sexual-Harassment-The-Rights-And-The-Right-Thing-To-Do-HRDF-TRAININGS

Introduction

Sexual harassment is not new in Malaysia. The apprehension towards managing the act though being stipulated in the Sexual Harassment code by the Government is still inadequate to curb the perpetrators in committing such offence. Sexual harassment occurs in every level of the management and has become the nightmare of female employees. The subject matter will include defining the act, understanding the in-house policy, understanding the correct approach during investigations and finally on prosecuting.

How Will You Benefit

The objective is to ensure proper and fair investigation and if necessary, a proper prosecution and passing sound judgments to the parties involved. Sexual harassment is an act whereby it is hard to find strong evidence on documentation and credible witnesses. Therefore, the objective will look into detailing the incidences in order to justify the complaint and deal with the matter diligently.

Who Should Attend

This course is designed to provide a positive attitude towards the management team as well as Managerial, middle management, executives and supervisory groups

Methodology

Industrial Court Awards and Superior Court Judgments shall form the basis of case studies. Presentation would be conducted in a lively and interactive manner.

Module

  • SEXUAL HARASSMENT COMPLAINT
  • LEGAL PROVISION ON SEXUAL HARASSMENT IN THE EMPLOYMENT ACT (EA) 1955 AND OTHER POLICIES
  • FORMS OF SEXUAL HARASSMENT
  • THE IMPLICATION
  • EVALUATION OF THE CASE
  • CATEGORIES OF SEXUAL HARASSMENT
  • PRINCIPLE OF CONDONATION
  • INVITATION TO SEXUAL HARASSMENT
  • SEXUAL HARASSMENT IN MALAYSIAN COURTS
  • HOW TO PREVENT SEXUAL HARASSMENT
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62%OFF
Sharpening Your Human Resource Skills , .
 Sharpening-Your-Human-Resource-Skills-HRDF-Trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the major elements and role of HR management
  • Be able to develop, review and update HR policies and achieve the competitive edge
  • Have a better understanding of employee’s training and development
  • Have an overview of the wages systems, safety and health and employee’s welfare
  • Able to relate the ‘control’ and ‘advisory’ function in a balanced manner to achieve organization’s goals and objectives
  • Able to deal with the ethical dilemmas in the course of duties and manage the ‘meditative’ role between management and the workforce
  • Able to overall develop an excellent human resource management style and ensuring a harmonious relationship between employer and employee

Who Should Attend

  • Human Resources Managers / Executives / Supervisors / Officers / Assistants who are involved and wants to have an exposure in HR functions and newly appointed personnel groomed to handle HR functions
  • Level for Officers and above

Methodology

This course will be conducted via stimulating lectures, analytical learning through case studies & exercises and workshop sessions

Module

  • HUMAN RESOURCE OVERVIEW
  • EMPLOYMENT LIFECYCLE
  • TRAINING AND DEVELOPMENT
  • COMPENSATION AND BENEFIT
  • HEALTH, SAFETY & WELFARE
  • EMPLOYEE RELATIONS
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62%OFF
Staffing and Human Resource Management .
 Staffing-and-Human-Resource-Management-HRDF-Trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Describe the human resource management process
  • Differentiate between job descriptions and job specifications
  • Contrast recruitment and recruitment options
  • Explain the importance of validity and reliability in selection
  • Identify various training methods
  • Understand the challenges of managing personal career
  • Explain the various techniques managers can use in evaluating employee performance
  • Describe the goals of compensation administration and factors that affect wages structures

Who Should Attend

  • This course is suitable for all new HR Practitioners, Secretaries and Personnel Assistants, Executive Secretaries, Senior Personnel Clerk, Line Managers/Executives & Professionals seeking a comprehensive overview of human resources function
  • Level for Executives and above

Methodology

This program will be presented via interactive lecture, practical hands-on activities, role-play and group & individual presentation

Module

  • HUMAN RESOURCE MANAGEMENT PROCESS
  • EMPLOYMENT PLANNING
  • EMPLOYEE ASSESSMENT
  • RECRUITMENT
  • SELECTION PROCESS
  • EMPLOYEE TRAINING AND DEVELOPMENT
  • PERFORMANCE MANAGEMENT
  • COMPENSATION AND EMPLOYEE BENEFITS
  • CAREER DEVELOPMENT
  • CURRENT ISSUES IN HUMAN RESOURCE MANAGEMENT
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35%OFF
Strategi Menangani Pekerja Yang Bermasalah dan Ketidakhadiran , .
 Strategi-Menangani-Pekerja-Yang-Bermasalah-dan-Ketidakhadiran-hrdf-trainings

How Will You Benefit

Di akhir program selama 2 hari, peserta sepatutnya …

  • Mempelajari strategi yang dapat membantu anda menangani pekerja yang bermasalah.
  • Memahami masalah praktikal yang dihadapi dalam menguruskan kemerosotan prestasi kerja, mengendalikan dan mengawal ketidakhadiran.
  • Menjejaki dan mengukur tahap ketidakhadiran.
  • Memperolehi strategi yang boleh digunakan untuk memperbaiki prestasi pekerja.
  • Mengawal dan mengurus kos ketidakhadiran.
  • Memahami akta-akta yang menyokong ketidakhadiran

Who Should Attend

Program ini direkabentuk untuk pengurus, penyelia, ketua jabatan, kordinator syif dan sesiapa yang memerlukan kemahiran dalam menangani pekerja yang bermasalah di tempat kerja

Methodology

Kursus ini akan disampaikan melalui kuliah, perbincangan berkumpulan dan pembentangan individu dan berkumpulan

Module

  • MEMAHAMI SIFAT DAN PERKEMBANGAN MANUSIA
  • MEMAHAMI PUNCA ANGGOTA KERJA BERMASALAH
  • STRATEGI MENINGKATKAN KEMAHIRAN ANGGOTA KERJA YANG BERMASALAH
  • SKIL KOMUNIKASI BERKOMPETENSI UNTUK PENGURUS
  • KOMUNIKASI EFEKTIF
  • KOMUNIKASI INTERPERSONAL
  • PENGARUH KETIDAKHADIRAN DI TEMPAT KERJA
  • STRATEGI UNTUK MEMBASMI KETIDAKHADIRAN
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62%OFF
Strategic Training Needs Analysis , .
 Strategic-Training-Needs-Analysis-HRDF-Trainings

Introduction

Training has specific goals of improving one’s capability, capacity, productivity and performance. Training helps to enhance competency of employees which leads to the overall ORGANIZATIONAL EXCELLENCE!

Training needs analysis (TNA) is the initial stage in training process. It involves a procedure to determine whether training is needed to address issues with regards to competency. Competency is a blend of attributes, knowledge, skills, & attitude. While the former is almost fixed, the other three are trainable.

TNA looks at each aspect in an organization, a department, and a specific task or job’s requirements in order to identify the gaps. Once gaps are identified, a strategic and structured TNA system can be effective in identifying, planning, implementing and evaluating the effectiveness of each specified training.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Explain the strategic purpose of changing the role of training
  • Explain the systematic approach to training
  • Create a model for conducting TNA
  • Conduct ‘Training Needs Analysis’ and evaluate training needs quantitatively and qualitatively
  • Use the right methodology to collect information
  • Analyze information collected to identify specific needs and prioritize the annual training plan

Who Should Attend

Trainers or person in charge of training be it human resource, customer service, technical, medical, teaching, lecturing and any other functions associated with training. This course is ideal for beginners and training administrators who lack training in training needs analysis.

Methodology

This course will be presented through interactive lecture, group discussion, case study, role-play and games.

Module

  • THE ROLE OF TRAINING IN THE ORGANIZATION
  • TRAINING NEEDS ANALYSIS (TNA)
  • ANALYSIS OF ORGANIZATIONAL AND DEPARTMENTAL TRAINING NEEDS
  • ANALYSIS OF INDIVIDUAL TRAINING NEEDS
  • OPERATIONAL TNA – PROCESS
  • TNA TOOLS AND TECHNIQUES
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  • Availability: 0 in stock

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