Human Resource & Legal

Pengurusan Disiplin Dan Salahlaku Untuk Penyelia Dan Pegawai Eksekutif ,
Pengurusan-Disiplin-Dan-Salahlaku-Untuk-Penyelia-Dan-Pegawai-Eksekutif-HRDF-TrainingsAkta Kerja 1955 Termasuk (Pindaan 2012)

How Will You Benefit

Di akhir kurus ini, peserta akan :

  • Memahami sistem, praturan, polisi dan disiplin
  • Mengeratkan hubungan pekerja dengan majikan atau kesatuan
  • Mengenal pasti peranan dan tanggungjawab diantara penyelia dan pengurusan mengenai disiplin dan salahlaku
  • Memahami peraturan menyelesaikan masalah secara bersama atau perseorangan
  • Mengendali ketidakhadiran dan peker-pekerja bermasalah
  • Mengetahui panduan kaunseling dan tindakan alternative

Who Should Attend

  • Kursus ini adalah sesusai untuk Eksekutif, Pegawai, Penyelia dan Pengurus Sumber Manusia dan Pengurus syarikat
  • Peringkat ini sesuai untuk Penyelia dan keatas

Methodology

Kursus ini akan disampaikan melalui kuliah interaktif, perbincangan berkumpulan, kajian kes, paparan video, pembentangan individu dan kumpulan.

Module

  • PENDAHULUAN
  • PERANAN DAN TANGGUNGJAWAB PENYELIA DAN PENGURUSAN MENGENAI DISIPLIN DAN SALAHLAKU
  • PERANAN DAN TANGGUNGJAWAB
  • PENGENDALIAN KETIDAKHADIRAN DAN PEKERJA-PEKERJA MASALAH
  • MENGENDALI KETIDAKHADIRAN
  • TINDAKAN ALTERNATIF
  • PEMAAFAN “CONDONATION”
  • CONTOH-CONTOH KES MAHKAMAH PERUSAHAAN YANG BERKAITAN DAN SENARAI LAMPIRAN (LANGKAH-LANGKAH DAN TINDAK-LAKU)
Learn More

RM1,000.00

  • Availability: in stock
62%OFF
Performance Management – A Practical Approach ,
 Performance-Management–A-Practical-Approach-HRDF-Trainings

Introduction

WE NEED to refocus on performance management and to return to it’s essentials. That is to see the performance management and appraisal process as:

  • Most…yes most companies have performance management systems that don’t work very well, and cost more to run than they return.
  • Managers hate to do them and procrastinate to avoid doing them.
  • Most employees hate them with a passion.
  • Most systems are an empty paper chase that damages management credibility.
  • Badly implemented performance management and appraisal is WORSE than nothing.

A communication process between two people that needs to be flexible and meets the needs of the manager, the company, AND the EMPLOYEE, so all can work in partnership to improve work performance, unit performance and company performance.

How Will You Benefit

With this programme participants will be able to conduct the following objectives resulting in being higher skilled which in return generates higher revenue this will then provide greater opportunities for bigger promotions or higher salary packages.

  • Understand benefits of PMS and know how your performance contributes to the success of your organization
  • Know your role in the PMS process
  • Know how to rate KPI’s and competencies
  • Understanding feedback and coaching techniques

Who Should Attend

This foundational class is designed for management with limited experience and any supervisor or manager looking for a comprehensive understanding of the PMS and to use it as a tool for conducting a performance appraisal, coaching and feedback

Methodology

This stimulating program will Powerpoint presentations, Self assessments, Group Activities, Video, Audio demo.

Module

  • TERMS AND DEFINITIONS
  • OVERVIEW OF PMS
  • PERFORMANCE MANAGEMENT CYCLE
  • PERFORMANCE PLANNING – COMPETENCIES
  • OBSERVING BEHAVIOURS
  • OBJECTIVES OF PERFORMANCE REVIEW
  • COACHING AND FEEDBACK
  • PERFORMANCE REWARDING
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Performance Management And Appraisal Technics ,
 Performance-Management-And-Appraisal-Technics-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Setting the right departmental KPI
  • Cascading KPIs to department team members
  • Build a logical structure
  • Use Individual Performance Contract as live document
  • Conclusion and discussion, and make plans work
  • Manage and present complex information to the team members
  • Monitor results, give feedback and coach for performance improvement

Who Should Attend

This course is suitable for Senior Managers, Senior Executives, Managers, Supervisors and anyone who has to conduct performance appraisal.

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities

Module

  • INTRODUCTION
  • ESTABLISHING YOUR TEAM NEEDS
  • IDENTIFYING YOUR KEY MESSAGES
  • PLANNING YOUR COACHING SESSION
  • PLANNING EACH COMPONENT
  • MAKING YOUR SESSION INDIVIDUAL-CENTERED
  • LINKING PERFORMANCE TO REWARD AND / OR CONSEQUENCE
  • MONITORING RESULTS
  • DEFINITION OF APPRAISAL
  • PERFORMANCE APPRAISALS AND JOB ANALYSIS RELATIONSHIP
  • OBJECTIVES AND GOAL OF PERFORMANCE APPRAISAL
  • ROLE PLAY
  • LINKING PERFORMANCE TO TRAINING NEEDS ANALYSIS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
Performance Management And KPI’S ,
 Performance-Management-And-KPI’S-hrdf-trainings

Introduction

Managers talk a lot about employee performance. There’s constant pressure to achieve performance targets, to reach higher performance levels, and to ensure that people’s work supports and furthers the organisation’s goals. Performance management is the process to manage this performance.

Key Performance Indicators (KPI) is a quantifiable metric that reflects how well an organisation is achieving its stated goals and objectives. If your KPI is inappropriate the resulting behaviours may be counterproductive. It is important for organisations to choose the correct KPIs for business performance, it is equally useful of managers and employees define KPIs for members of their team.

This half day training will show managers/supervisors how to get the best out of others and how to develop principles, practices and behaviours to support high performance working.

This course aims to:

  • Give you the knowledge and skills to define the characteristics and purpose of positive performance management
  • Understand the connection between reward, resourcing and performance
  • Recognise good and poor performance and identify how to manage this
  • Demonstrate how to effectively structure a performance review meeting to achieve agreement

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Dealing with poor performance
  • Turning good performance into great performance
  • The link between leadership behaviours and performance and how to create a high performance culture through effective application of expectation setting, empowerment, evaluation, rewards and effective feedback
  • Techniques to conduct effective everyday performance conversations and give fair and accurate feedback
  • Link the overarching organisational goals with various departments and individual goals

Who Should Attend

This program is suitable for executives, supervisors and managers

Methodology

This course is essentially participative and practical, emphasizing learning through experience, from structured activities in the program eg. Role plays, group work, video screening, case studies and discussion from individual experience

Module

  • UNDERSTANDING THE RATIONALE FOR PERFORMANCE MANAGEMENT
  • THE IMPORTANCE OF PRE-EMPTING PERFORMANCE ISSUES
  • DEALING WITH POOR PERFORMANCE
  • IMPLEMENTING A PERFORMANCE MANAGEMENT PROCESS: A BEST PRACTICE APPROACH
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
Performance Management Skills For Leaders ,
 Performance-Management-Skills-For-Leaders-hrdf-trainings

Introduction

“The gem cannot be polished without friction, nor man perfected without trials.” ~ Chinese proverb~

In today’s competitive market, it is absolutely essential to systematically manage the performance of employees to make them as motivated and productive as possible. Any organisation that risks neglecting this important systematic review, is bound to fail when competing against those who use such optimisation.

It is well known that motivated staff not only work harder and longer, but are also much more likely to innovate and bring new ideas than others. Innovative companies are much more competitive and can handle bigger challenges swiftly and come out stronger than their competitors.

To create a productive atmosphere, an organisation simply needs to respond to the needs of its staff. Understating what motivates employees and aligning it with organisation’s objectives is the essence of an effective performance management system. This system requires HR support, periodic appraisals and constructive coaching sessions.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand ways to sustain individual and team motivation
  • Hold a constructive appraisal meeting that helps to motivate the appraisee and maximize information transfer
  • Learn the tips of The Practical Coach
  • Learn how to set boundaries and control your reactions to coworkers who cross those boundaries
  • Regularly use the “Take 10 Check-in” to stay in touch with your team
  • Define and put into practice “The Two Minute Challenge

Who Should Attend

This program is suitable for supervisors and manager

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities

Module

  • PERFORMANCE MANAGEMENT
  • APPRAISAL MEETINGS
  • GOAL SETTING
  • REWARDS
  • COACHING
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Performance Management Via KRA And KPI Framework ,
 Performance-Management-Via-KRA-And-KPI-Framework-hrdf-trainings

Introduction

Performance Management Via KRA and KPI Framework is a two-day, skill-building workshop with intensive use of applied theory and comprehensive hand – on exercise by the participants. The program is highly participatory, personalized, and limited to a maximum of twenty people per session.

The idea of a Key Performance Indicator (KPI) simply reflects the notion that some of the aspects of organizational performance requiring improvement or maintenance are more important than others. When a range of these important aspects are selected and a measure has been determined, a set or system of Key Performance Indicators (KPIs) exists.

The focus of Key Performance Indicators (KPIs), therefore, is either on the aspects of organizational performance that require improvement, or on the aspects that must be kept within a specified level to ensure continued success of the organization.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • The stages of Performance Management Cycle
  • The meaning and importance of Key Performance Indicators (KPIs)
  • How to use Key Performance Indicators (KPIs) to help them achieve their objectives
  • The important steps of developing Key Performance Indicators (KPIs)
  • The right way to implement and evaluate the effectiveness of Key Performance Indicators (KPIs)

Who Should Attend

  • This program is suitable for Management staff or anyone interested in performance managementMethodology
  • This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Methodology

This stimulating program will maximizes the understanding and learning through Lectures, Exercises, Video Presentations, Group Discussion, Industrial Court cases.

Module

  • STAGES OF PERFORMANCE MANAGEMENT CYCLE
  • OBJECTIVES OF PERFORMANCE MANAGEMENT
  • BASIC GUIDE TO DEVELOPING KEY PERFORMANCE INDEX (KPI)
  • METHODS FOR GAINING EMPLOYEE ACCEPTANCE ON NEW INITIATIVES
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Performance Management Workshop

RM2,600.00 RM1,000.00

Performance Management Workshop ,
 Performance-Management-Workshop-hrdf-trainings

Introduction

Empowering managers and executives with an understanding , experience and application of sound performance management principles and process in an organization to drive business results .

Every organization uses resources through relationships to produce results. Then what are the differentiating factors that make an organization world class. Inadvertently a sound performance management process is a key element that shapes the long term success and resiliency of an organization.

In our experience Performance Management and Appraisals tends to be one of those essentials in a company that’s often handled badly or not at all. Therefore the system , process , principles of Performance Management when applied effectively helps a company to focus and drive results in the background of an open culture to develop high performance

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Plan and manage performance
  • Develop Performance Success factors
  • Link Strategy to Performance management
  • Use competencies to drive results
  • Give effective feedback change
  • Set achievable goals and expectations
  • Support other people’s development
  • Monitor performance through feedback and corrections
  • Plan , Coach and Review performance
  • Measure and Monitor Results for Improvement
  • Develop High Performance Culture

Who Should Attend

  • This program is suitable for CEO’s, Senior Managers, Managers and Executives
  • Level for Executives and above

Methodology

  • There will be short Lecture sessions followed by active exercise and experiential learning.
  • De-briefing on what is Learned and only when it is internalized, then move to the next level. The learning will also include Role Play, Case Studies, Simulations and Games

Module

  • PERFORMANCE MANAGEMENT – WHAT IS IT
  • DEVELOPING THE FRAMEWORK
  • DEPLOYING THE SYSTEM
  • MANAGING THE SYSTEM
  • REVIEW AND IMPLEMENTATION
  • COMPETENCY FRAMEWORK
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Performance-Based Hiring

RM2,600.00 RM1,000.00

Performance-Based Hiring ,
 Performance-Based-Hiring-HRDF-Trainings

Introduction

Any organization is only as strong as its weakest link and just a few poor performers can adversely affect your entire company. Thought there’s no foolproof method for hiring the right people, there is a system for minimizing mistakes and consistently recruiting better, more successful candidates

Though most managers understand the importance of hiring wisely, many don’t know how to do it. In the end, they often choose prospective employees based on gut reactions. While this strategy sometimes works, more often it leaves managers with ineffectual or unmotivated employees who drag the organization down. Decisions based on emotions, biases, personalities or stereotypes often reveal themselves as bad decisions in hindsight. The key to dodging this pitfall is to train yourself to base all of your hiring decisions on reason, not emotion

Performance-Based Hiring system, a methodology designed in response to the needs of top recruits and based on how they actually look for and accept offers. This unique, step-based system involves :

  • Writing compelling job descriptions that emphasize the opportunities and challenges, not just the skills and qualifications required
  • Focusing every aspect of your sourcing – job descriptions, web copy, phone calls and all communications – on attracting top people
  • Using the interview process to both assess competency and entice the candidate with a rewarding career opportunity
  • Integrating each step in the hiring process, combining recruiting, interviewing, negotiating and closing into one smooth process

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Develop an understanding of the purpose, trends and options of right hiring
  • Understand the ecology of a Performance-Based Interviewing
  • Appreciate the value of Performance-Based interview and the impact of ‘job-fit’
  • Be able to develop Performance-Based interview framework
  • Implement and interview process that is effective
  • Formulate the interviewing strategy
  • Identify job matching using ‘Evidence-Based Assessment’
  • Create competitive advantage and organization branding using interviews

Who Should Attend

  • This course is suitable for Managers, Team Leaders, Directors, Project Managers, Supervisors and Staff in all industries
  • Level for Managers and above

Methodology

The program is structured in such a way as to provide participants every possible opportunity to implement the different skills, behaviors and principles immediately after they are introduced and explained. Learning is supported by lecture, group work dynamics, video case study analysis role play and work-based case studies (best practices)

This is to ensure participants gain experience in each principle and build confidence in using the supporting toolsets

Module

  • PERFORMANCE-BASED HIRING : A SYSTEMATIC PROCESS FOR
  • INTERVIEWING
  • PERFORMANCE PROFILES : DEFINING SUCCESS THROUGH
  • ACCOMPLISHMENTS
  • TALENT-CENTRIC SOURCING : FINDING THE BEST CANDIDATES
  • THE TWO-QUESTION PERFORMANCE-BASED INTERVIEW
  • THE EVIDENCE-BASED ASSESSMENT DURING INTERVIEW
  • EVERYTHING ELSE AFTER THE FIRST INTERVIEW : COMPLETING THE ASSESSMENT
  • IMPLEMENTING PERFORMANCE-BASED HIRING
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
Personal Data Protection Act – What HR Needs To Know ,
 Personal-Data-Protection-Act-What-HR-Needs-To-Know-HRDF-Trainings

Introduction

With the enforcement of the Personal Data Protection (PDP) Act 2010 (Act 709), the operational landscape for human resource management has changed.

The Act tasks the employers with a series of obligations relating to the collection, use, disclosure and retention of the personal data in their control, including data of employees, job applicants, former workers, outsourced service providers, vendors and customers.

YOU – HR may still be in the dark about the multi-dimensional effect of the PDP Act 2010 on the employment relationship. Many practical issues arose in the workplace and throughout the employment lifecycle. In today’s digital world, personal data has emerged as something that is valuable and needs to be taken care of. Besides ensuring the privacy and security of individuals, the protection and integrity of personal data are also important for business reputation and success.

The Personal Data Protection Act 2010 aims at regulating the processing of personal data in commercial transactions. The proper implementation of the legislative scheme and its compliance by the business sector will move Malaysia a long way towards meeting the data protection requirements imposed by major trading partners around the world.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Understand the sets of obligations framed by the Personal Data Protection Act 2010 from the perspective of Human Resource (HR) managers.
  • Be aware of the key definitions, terms, subjects and scope of the PDPA 2010
  • Know the Personal Data Protection principles – its scope, exemptions as well as arising issues in the context of workplace relationship
  • Appreciate the steps required to prepare themselves and their organization in complying with the requirements of the PDP Act 2010
  • Recall practical issues and problems relating to personal data protection in the workplace and to recommend solution identify and plan on the framework for data privacy policy in their workplace

Who Should Attend

This program is suitable for HR Dept, All HODs, Purchasing Dept, Sales, Finance, Directors, CEOs and COOs

Methodology

This stimulating program will maximize the understanding and learning through Interactive lectures, exploratory discussions and case studies

Module

  • GENERAL PRINCIPLES ON PERSONAL DATA PROTECTION ACT 2010
  • NOTICE AND CHOICE PRINCIPLE
  • THE WHAT, WHEN AND HOW OF COMPLIANCE
  • ALIGNING HR MANAGEMENT WITH THE DATA PROTECTION PRINCIPLES
  • PRACTICAL ISSUES AND LESSONS ON MANAGING PERSONAL DATA IN THE WORKPLACE
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
Personal Data Protection Act 2010 ,
Personal-Data-Protection-Act-2010-hrdf-trainings

Introduction

The Personal Data Protection Act 2010 came into force on 15 November 2013 and in essence seeks to regulate the processing of personal data of individuals involved in a commercial transaction setting by data users.
It maps out several protective measures to safeguard private and personal data of the consumers and individuals (data subjects).
Section 145 of the Personal Data Protection Act 2010 stated that all data users must comply with the provisions of this Act within three (3) months (February 15th 2014) from the date of coming into operation of this Act.
In this awareness program, we look at some of the key compliance issues surrounding data protection and the Personal Data Protection Act 2010. Noncompliance attracts hefty fines of up to RM500,000.00 per offence or a 3-year jail term or both. The people responsible will be HR Managers and equivalent, GMs, MDs, Directors, CEOs, as well as COOs.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Gain awareness of the Personal Data Protection Act 2010 (the 7 principles)
  • Register with the Data Protection Commission
  • Gain understanding of the law related to consent from existing & future employees
  • Undertake audit on employment, patient, customer, sales, vendor and other documentation, which requires changes under this Law
  • Understand storage procedures of personal & private data (local & overseas)
  • Draft Plans based on Checklist for Your Organization
  • Draft Personal Data Protection Notice and Consent
  • Customize the documentation to reflect the current law
  • Receive guidance on the legal language used in the sections and the Notice
  • Receive meticulous guidance and legal analysis on the use of the law to individual department’s operation to ensure there is no future breach occurs.

Who Should Attend

This program is suitable for General Managers, MDs, CEOs, COOs, Managers and all from HR, Finance, IT, Purchasing & Sales and all Staff handling Data.

Methodology

This stimulating program will maximize the understanding and learning through Lectures / Practical Work, Notes / Workshops and Post-Course Assessment.

Module

  • PERSONAL DATA PROTECTION ESSENTIAL KNOWLEDGE
  • DISCUSSION OF THE 7 PERSONAL DATA PROTECTION PRINCIPLES IN RELATION TO
    RIGHTS OF DATA SUBJECT
  • COMPLAINTS AND INVESTIGATIONS
  • CRIMINAL OFFENCES AND LIABILITIES UNDER THE PDPA 2010
  • CONSENT FOR AND NOTICE OF THE PROCESSING OF PERSONAL DATA
  • THE WHAT, WHEN AND HOW OF COMPLIANCE
  • WORKSHOP – PDPA 2010 DOCUMENTATION AUDIT FOR YOUR ORGANIZATION
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
Personal Data Protection Act 2010

RM2,600.00 RM1,000.00

Personal Data Protection Act 2010 ,
 Personal-Data-Protection-Act-2010-HRDF-Trainings-A

Introduction

The Personal Data Protection Act 2010 came into force on 15 November 2013 and in essence seeks to regulate the processing of personal data of individuals involved in a commercial transaction setting by data users.

It maps out several protective measures to safeguard private and personal data of the consumers and individuals (data subjects).

Section 145 of the Personal Data Protection Act 2010 stated that all data users must comply with the provisions of this Act within three (3) months (February 15th 2014) from the date of coming into operation of this Act.

In this awareness program, we look at some of the key compliance issues surrounding data protection and the Personal Data Protection Act 2010. Noncompliance attracts hefty fines of up to RM500,000.00 per offence or a 3-year jail term or both. The people responsible will be HR Managers and equivalent, GMs, MDs, Directors, CEOs, as well as COOs.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Gain awareness of the Personal Data Protection Act 2010 (the 7 principles)
  • Register with the Data Protection Commission
  • Gain understanding of the law related to consent from existing & future employees
  • Undertake audit on employment, patient, customer, sales, vendor and other documentation, which requires changes under this Law
  • Understand storage procedures of personal & private data (local & overseas)
  • Draft Plans based on Checklist for Your Organization
  • Draft Personal Data Protection Notice and Consent
  • Customize the documentation to reflect the current law
  • Receive guidance on the legal language used in the sections and the Notice
  • Receive meticulous guidance and legal analysis on the use of the law to individual department’s operation to ensure there is no future breach occurs.

Who Should Attend

This program is suitable for General Managers, MDs, CEOs, COOs, Managers and all from HR, Finance, IT, Purchasing & Sales and all Staff handling Data.

Methodology

This stimulating program will maximize the understanding and learning through Lectures / Practical Work, Notes / Workshops and Post-Course Assessment.

Module

  • INTRODUCTION
  • HOW WILL YOU BENEFIT
  • KEY CONTENTS
  • WHO SHOULD ATTEND
  • METHODOLOGY
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
Protection Of Employers Rights – Legalities And Implications ,
 Protection-Of-Employers-Rights-Legalities-And-Implications-HRDF-Training

 How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Make employers aware of their inherent rights as provided under the:
    • Common Law
    • Labour Laws
    • Industrial Laws
    • Court Precedents and Awards
  • Aware of the rights of employees so as not to commit acts of unfair labour practices.
  • Act with conviction and confidence when unduly threatened by employees and other elements.
  • Ensure compliance with labour contracts and act in good faith to create harmonious employer-employee relations.
  • Protection against illegal and unlawful actions by employees.
  • Avoid unnecessary and costly appearances at the Labour Court and Industrial Court over disputes
  • Understand and appreciate the legal remedies available to employers in exercising their rights over employees particularly with regards to discipline and poor performance issues.

Who Should Attend

This program is suitable for executives, supervisors and managers

Methodology

This stimulating program will maximizes the understanding and learning through lecture, case studies, work shop sessions and exercises.

Module

  • EMPLOYER’S RIGHTS BY COMMON LAW
  • EMPLOYER’S RIGHTS BY LABOUR LAWS
  • EMPLOYER’S RIGHTS BY INDUSTRIAL LAW
Learn More

RM1,300.00 RM850.00

  • Availability: in stock