Human Resource & Legal

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Employers Know Your Rights & Protections Within The Law , .
 Employers-Know-Your-Rights-and-Protections-Within-The-Law-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Avoid unnecessary and costly litigation at the Labour Court and Industrial Court
  • Know the statutory and inherent rights of Employers and Employees
  • Ensure compliance with Employment Contracts by7 employees
  • Know the protection against illegal action by employees
  • Know the remedies available to Employers against indiscipline and poor performance by employees
  • Become aware of their rights under the Law

Who Should Attend

  • This course is designed for Managing Directors, General Managers, Directors, Human Resources / Admin / Finance / Factory Personnel who handle human resource management.
  • Level: For Managers and above.

Methodology

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program e.g. Role-plays, group work, video screening, case studies and discussion from individual experience

Module

  • THE EMPLOYMENT ACT 1955
  • THE INDUSTRIAL RELATIONS ACT 1967
  • EMPLOYERS RIGHTS PERTAINING TO TERMINATION OF CONTRACTS
  • LEGALITIES PERTAINING TO RETRENCHMENT EXERCISES
  • GENERAL PRINCIPLES ENUNCIATION BY THE INDUSTRIAL COURT PERTAINING TO EMPLOYERS RELATIONS
  • THE RECOMMENDATIONS OF THE CODE OF CONDUCT FOR INDUSTRIAL HARMONY 1975 ON “TERMINATIONS
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Employers’ Rights , .

How Will You Benefit

Upon completion of this program, the participants will be able to:

  • Enable Employers to know and execute their rights under the Law.
  • Prevent costly litigation in the Labour Court and Industrial Court.
  • Know the statutory and inherent rights of Employers and Employees.
  • Ensure compliance with Employment Contracts by employees.
  • Understand the right way to apply discipline
  • Know how to conduct a domestic inquiry

Who Should Attend

This course is suitable for Managing Directors, General Managers, Directors, HR / Admin / Finance/ Factory Personnel who handles and are responsible for human resource management.

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • THE EMPLOYMENT ACT 1955 / THE INDUSTRIAL RELATIONS ACT 1967
  • EMPLOYERS RIGHTS PERTAINING TO ACTION
  • EMPLOYERS RIGHTS PERTAINING TO TERMINATING OF CONTRACTS
  • CORRECT STEPS TO TAKE IN THE FOLLOWING SITUATIONS
  • THE INDUSTRIAL COURT AWARDS AND LEGAL PRECEDENTS DISCIPLINE
  • MISCONDUCT
  • DEALING WITH PROBATIONERS / POOR PERFORMANCE
  • DISCIPLINARY PROCEDURES
  • DISMISSAL AND TERMINATION

 

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Enhancing Efficiency Key Performance Indicator Development , .
 Enhancing-Efficiency-Key-Performance-Indicator-Development-HRDF-TRAININGS

Introduction

The key to success of a business or an organization is dependant on good management information which allows the organization to monitor and evaluate the progress they made. Today, whether we are in the private or public sectors, most of use are concerned with our performance. Accountability for outcome is a rallying cry that has taken our country by storm. Organizations across the nation are shifting from just seeing themselves as accountable for creating and carrying out activities to being responsible for achieving results- meeting goals, fulfilling the objectives, and improving the quality of their services.

In an ideals world, organization would all have vision, mission, goals and objectives. Flowing from those would be the organization’s key performance indicators ( KPIs), the measures by which the organization knows whether it is successful or not. KPIS is one important tool both for translating strategy ( vision and mission) into action and for monitoring progress at a strategic level. When an outcome is monitored and trended with a KPI, the resulting figure tells you the process performance effectiveness.

How Will You Benefit

The KPI development is a course that contains information to assist organization with the implementation of their KPIs. It offers reasons for developing to KPIS, a description of the key components and step by step guidelines in developing the KPI as well as managing the KPIs.

This course will assist quality practitioner and company executive in developing right KPIs for their organization.

Who Should Attend

Accounting Information technology and HR Managers and those who are involved in developing and implementing performance measurement system in their companies. Managers responsible for the execution of strategy in their companies

Methodology

Discussions and presentations /Case Study of Malaysian companies/Action-based learning in developing Balanced Scorecard/Explore business best practices

Module

  • UNDERSTANDING PERFORMANCE INDICATOR THAT LEAD TO EFFECTIVE MANAGEMENT
  • INTRODUCTION TO THE KPI CONCEPT AND PERFORMANCE MEASUREMENT
  • UNDERSTANDING CRITICAL SUCCESS FACTORS
  • DEFINING THE KEY PERFORMANCE INDICATORS ( KPIS) AND KEY RESULT AREA
  • SETTING OBJECTIVES, REFERENCE POINTS AND INDICATORS REQUIRED
  • PERFORMANCE MEASUREMENT
  • SETTING DEPARTMENTAL AND INTERDEPARTMENTAL KPI
  • DEVELOPING THE KPIS
  • KPI SAMPLES : FROM CSF TO KPIS
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Enneagram Profiling And Behavioral Interview (Managerial Program) , .

Introduction

An effective talent search and interviewing program that provide the end to end blue print of recruiting the right person. Synergized with Enneagram Personality Mapping technique to empower managers, HOD and HR personnel to identify right candidate through inner quality, true personality and behavioral pattern.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Knowing how to define JD and the required knowledge, skill and experience to recruit right for the job.
  • Mastering Behavioral Interview (BI) questioning technique that reveal applicant true self, attitude and belief system.
  • Mastering the principle of effective recruitment and knowing what to involve and when to involve.
  • Understand personality component to hire right for the position as well as a team context.
  • Understand the needs of task based quality, people based or direction based.
  • Mastering Personality Mapping technique for effective candidate screening and profiling.

Who Should Attend

This program is a must buy-in for HR or Recruitment Manager, department manager and Head of Department

Methodology

Program is deliver through Accelerated Learning Model, which involved high level of interaction between participants and trainers and among participants, with immediate application of knowledge and technique in group discussion and presentation.

Highly recommend for medium size of 10 to maximum 20 participants to allow sufficient level of interaction and involvement for 2 days workshop style program.

Module

  • RECRUITING TALENT WITH BEHAVIORAL INTERVIEW
  • CRITICAL SEARCH & SOCIAL PROFILING
  • ENNEAGRAM PEOPLE MASTERY TOOL
  • THE INTERVIEWING PROCESS
  • BEYOND THE INTERVIEW
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Essential HRM Skills For Non-HR Managers and New HR Personnel , .
 Essential-HRM-Skills-For-Non-HR-Managers-and-New-HR-Personnel-hrdf-trainings

Introduction

The evolvement of employees today from ‘yester-years’ have created a new gap for the modern Managers. Today, it is imperative for all Managers, albeit those involved directly with Human Resource matters and those indirectly involved, through their roles as Superiors, to be aware of all aspects of Human Resource Management.

Human Resource Management is no longer a simple task. Today, employer-employee relationship has become complex, governed by various legislations which need to be understood and which employers must conduct their employees’ relationship within the parameters. Therefore, it is crucial that anyone involved in Employees Supervision and Management, to be aware of the basic interpretations of the Labour Laws.

This programme is customized to cultivate the necessary basic Human Resource Management skills for non-HR personnel as well as those newly promoted or newly recruited HR personnel

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the role and functions of HRM in an organization
  • Know the main recruitment and interview methods
  • Know how to design interview questions and conduct interview to get the right employees
  • Identify KRA / KPI with subordinates
  • Understand the importance of Pay Equity
  • Know the basic disciplinary process
  • Importance of Counseling and Managing Subordinates
  • Understand the importance of Disciplinary enforcement & management and its correlation with employee motivation
  • Comply with the relevant Employment Act
  • Know how to avoid ‘breaching’ the Employment legislations and Employees Contracts
  • Protect your Company’s Integrity

Who Should Attend

Non-HR Managers / Executives / Supervisors, Human Resource Executives / Supervisors / Assistants, Line Managers/Executives / Supervisors, Newly appointed Human Resource Managers and anyone with subordinates

Methodology

Interactive lectures, Group Discussion, Team Experiential Learning and Case Studies

Module

  • INTRODUCTION
  • RECRUITMENT / INTERVIEW / SELECTION
  • UNDERSTANDING RELEVANCE OF EMPLOYEE DEVELOPMENT PROGRAMME
  • PERFORMANCE MANAGEMENT AND APPRAISALS
  • EMPLOYMENT ACT 1955
  • APPLICATIONS AND EMPLOYMENT
  • COMPENSATION AND BENEFITS
  • DISCIPLINARY AND TERMINATION OF EMPLOYMENT
  • EMPLOYEE RELATIONS
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Handling Discipline And Domestic Inquiry , .
 Handling-Discipline-And-Domestic-Inquiry-HRDF-Trainings

Introduction

Beside profits, one thing that a company cannot do without is an efficient worker. To produce and maintain the high level of quality of manpower, the need to control and manage the employees is the most essential part of the duty of HR. Dealing with difficult employees needs more than just patience and understanding. The immediate superior would have to acquire certain skills and knowledge for them to handle the employees with fair and just action.

Some may ask what the right step to handle a misconduct is. Is this a major or a minor misconduct? This program will equip you with all the information you need to handle your employees correctly.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Explain in practical approach on disciple procedure and domestic inquiry.
  • Provide detail explanation on appointment and roles of investigation officers, prosecutors and penal members
  • Ensure all participants to participate actively in carrying out proper investigation and handling proper domestic inquiry after the program.
  • Understand the importance of discipline procedure in work place.
  • Know how to apply the disciplinary action when a misconduct happen in their workplace or section.
  • Know better the right of employers and employees
  • Understanding the responsibility as a prosecutor or panel member in DI.
  • Know how to conduct a proper Domestic Inquiry.

Who Should Attend

This program is suitable for Senior Managers, Managers, Head of Department, Human Resource Support Staff & anyone who has human resource functional responsibility and supervisors

Methodology

This program is essentially participative. There will be group interaction and lectures.

Module

  • DOMESTIC INQUIRY
  • APPOINTMENT OF THE PANEL IN DI
  • THE DECISION OF DI
  • INVESTIGATION NOTES – TITLE
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High Impact Interview Skills (HIIS) – Behavioral Techniques , .
 High-Impact-Interview-Skills-HIIS-Behavioral-Techniques-hrdf-trainings

Introduction

Today’s marketplace is highly competitive and every organization is looking for people who can make an effective difference to their company’s bottom-line. In a challenging economy where the interview candidates are largely unproven and untested in your company’s context, how do you cut through the clutter of applications and select the best candidate for the job?

This program is an intensive, hands-on, activity driven program that teaches unique skills that boost your effectiveness as an interviewer through increased understanding and effective implementation of the interview process. Using the latest modern concepts in HR practices worldwide, it helps sharpen the interviewing skills of even experienced interviewers, empowering you to take advantage of every interview opportunity to source for the best candidates. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing the interview candidates every time.

High Impact Interview Skills focuses on the following areas:

  • Communication
  • Nonverbal skills
  • Listening
  • Questioning
  • Technology

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Select the best candidates for jobs based on facts, and not just on personal assessments and evaluations
  • Be more effective in selection criteria
  • Use various interviewing strategies to develop winning outcomes
  • Conclude the interview with minimum effort and maximum results in time and profitability
  • Use technology for profiling on personality and attitude

Who Should Attend

This program is suitable for Executives, supervisors, managers, team leaders, HR personnel, secretaries, administrators and everyone who is responsible for effective interviewing and recruiting talent for new and existing positions within the organization

Methodology

To change your direction, shift your thinking.

However long ago you learnt to ride a bicycle, it’s likely an experience you’ve never forgotten. The skill remains with you today. When was your last corporate training program? How much of what was learnt is actively applied in your business today? Are all that remains the workshop manuals left on your shelf?

Our programs are initiatives that last. They encourage new ways of thinking. They open up ways to create extraordinary achievements. We believe individual behavior and attitude contribute significantly to the overall excellence of your organization. So we focus on what really matters.

Our unique methodology of combining experiential, instructional and discovery learning, and supported by modern coaching technology, creates powerful shifts in attitudes and behavior that will encourage sustainable change in your organization. These changes make an impact on results where it matters.

In our programs, you can expect an extensive use of case studies, debriefing, dyads, facilitated coaching, feedback, games and activities, group discussions, lectures, psychodramas, simulations, story-telling and structured instruments.

Module

  • OVERVIEW
  • KEY PILLARS IN COMMUNICATION
  • BEHAVIORAL INTERVIEW
  • COMPETENCY-BASED INTERVIEW
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How A Good Recruiter Conducts An Effective Behavioural And Competent Based Interview , .
 How-A-Good-Recruiter-Conducts-An-Effective-Behavioural-And-Competent-Based-Interview-hrdf-trainings

Introduction

In today’s business climate organizations are being required to do more with less due to staff and budget reductions, increased competition and the decrease of available talent. For these reasons it is critical that organizations know how to hire well.

A behaviorally and competency-based structured interview process is likely to increase the likelihood of hiring the right person for the position, and ensure that the hiring process is consistent and fair. If interview questions are based on validated position and organization-specific competencies, the questions are asked in a structured way to determine how the candidate responded to similar situations in the past then the probability that right person is hired for the position is greatly enhanced.

Competency-Based Interviewing is a style of interviewing that was developed in the 1970’s by industrial psychologists. Currently, many organizations are using competency-based interviewing but they do not adequately train their interviewers on how to conduct such interviews. This course aims to equip anyone who needs to participate in selection interview with the right skills to select the best candidate.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Learn the Principles and benefits of competency-based interviews
  • Develop effective interview questions in alignment with job requirements and selection criteria
  • Use Interviewing skills and techniques including active listening, probing, questioning, reading non-verbal clues or body language
  • Know How to assess the candidate and make recommendations
  • Apply Human Behaviors in an interviewing situation

Who Should Attend

This course is designed for Managers, Executives, Supervisors and new HR Executives who have to conduct selection interviews

Methodology

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program e.g. Role-plays, group work, video screening, case studies and discussion from individual experience

Module

  • INTRODUCTION AND OVERVIEW
  • FUNDAMENTALS OF COMPETENCY-BASED INTERVIEW
  • COMMUNICATION STYLES
  • EFFECTIVE LISTENING
  • INTERVIEWING TECHNIQUES
  • PLANNING THE INTERVIEW
  • RATING INTERVIEW
  • INTERVIEW TOOLS
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How To Conduct An Effective Misconduct And Domestic Inquiry , .
 How-To-Conduct-An-Effective-Misconduct-And-Domestic-Inquiry-HRDF-Trainings

Introduction

Beside profits, one thing that a company cannot do without is an efficient worker. To produce and maintain the high level of quality of manpower, the need to control and manage the employees is the most essential part of the duty of HR. Dealing with difficult employees needs more than just patience and understanding. The immediate superior would have to acquire certain skills and knowledge for them to handle the employees with fair and just action.

Some may ask what the right step to handle a misconduct is. Is this a major or a minor misconduct? This program will equip you with all the information you need to handle your employees correctly.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Explain in practical approach on disciple procedure and domestic inquiry.
  • Provide detail explanation on appointment and roles of investigation officers, prosecutors and penal members
  • Ensure all participants to participate actively in carrying out proper investigation and handling proper domestic inquiry after the program.
  • Understand the different the important of discipline procedure in work place.
  • Know how to apply the disciplinary action when a misconduct happen in their workplace or section.
  • Know better the right of employers and employees
  • Understanding the responsibility as a prosecutor or panel member in DI.
  • Know how to conduct a proper Domestic Inquiry.

Who Should Attend

This program is suitable for Senior Managers, Managers, Head of Department, Human Resource Support Staff & anyone who has human resource functional responsibility and supervisors

Methodology

Senior Managers, Managers, Head of Department, Human Resource Support Staff & anyone who has human resource functional responsibility and supervisors

Module

  • INTRODUCTION
  • DOMESTIC INQUIRY
  • FUNCTION OF THE PANEL IN DI
  • FACTS
  • INVESTIGATION NOTES – TITLE
  • RIGHTS TO MANAGE AND HANDLE EMPLOYEES
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  • Availability: 0 in stock
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How To Conduct Staff Induction And Orientation At Workplace , .
 How-To-Conduct-Staff-Induction-And-Orientation-At-Workplace-HRDF-Trainings

Introduction

Orientation or Induction is the first important step in the process of human resource management. It involves familiarisation of the newly appointed employees to the work environment of the organisation as well as to the fellow employees. Induction is a socialising process by which the organisation seeks to make an individual its agent for the achievement of its objectives. The new employees should be oriented to the organisation and to its policies, rules and regulations.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Build up the new employee’s confidence in the organisation and in himself so that he may become an efficient employee.
  • Develop among the newcomers a feeling of loyalty towards the organisation.
  • Foster a close and cordial relationship among the employees.
  • Ensure that the new employees do not form a false impression and negative attitude towards the organisation or the job.

Who Should Attend

This program is suitable for Senior Managers, HODs and HR

Methodology

This is a highly interactive training programme, whereby participants are to gain the learning points through experiential activities.

  • Lecture 30 %
  • Case studies
  • Group Discussion
  • Role play

Module

  • THE BASICS OF ORIENTATION AND INDUCTION
  • WHO SHOULD BE INVOLVED, WHAT ARE THE ELEMENTS, WHAT ARE THE BENEFITS
  • REQUISITES OF AN EFFECTIVE PROGRAMME
  • THE CHALLENGES OF ORIENTATION AND INDUCTION PROGRAMME
  • THE CRITICAL COMPONENTS OF ORIENTATION AND INDUCTION PROGRAMME – GENERAL ORGANIZATION
  • THE CRITICAL COMPONENTS OF ORIENTATION AND INDUCTION PROGRAMME – JOB AND DEPARTMENT
  • THE CRITICAL COMPONENTS OF ORIENTATION AND INDUCTION PROGRAMME INDIVIDUAL
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How To Hire Smart , .
 How-To-Hire-Smart-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Enhance their skills in selecting the most appropriate candidate for the job

Who Should Attend

People involved in hiring of manpower at lower and higher levels

Methodology

This course will be presented via Interactive Lectures, Role-Play, Group and Individual Exercises as well as Video Clips

Module

  • INTRODUCTION
  • DETERMINING KEY REQUIREMENTS
  • EFFECTIVE ADVERTISING
  • PRE-INTERVIEW SCREENING
  • HOW TO INTERVIEW SMART
  • MANAGING REFERENCES
  • HOW TO SELECT SMART
  • USE OF PERSONAL PROFILE IN SELECTION
  • RELIABILITY OF EXECUTIVE SEARCH COMPANIES
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  • Availability: 0 in stock
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How To Make Sure You Hire The Right People – Introducing NLP To The Hiring Process , .
 How-To -Make-Sure-You-Hire-The-Right-People-Introducing-NLP-To-The-Hiring-Process-hrdf-trainings

Introduction

How do you hire the right people? Very, very carefully! Hiring people, or rather finding the right people, for your organisation is the biggest, most challenging process. The challenge is that naturally, the candidate is putting his best foot forward, but you need to see both his feet.

The candidate is on his or her best behaviour, is punctual, provides a firm handshake, makes great eye contact, and has very positive body language. The candidate also has the best answers you’ve heard in a while. Well, you get the picture.

Introducing Neuro-Linguistic Programming (NLP) to the hiring process adds valuable additional dimensions. By using NLP techniques to determine the working preferences and motivations of the candidate, and matching them to what the job requires, you can make a much more effective appointment. In addition, using precision questions to interview, you will be able to uncover valuable information about the individual and their most deeply held beliefs, attitudes and thinking patterns. All these indicate how well someone is suited to a job and to the culture of the company.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Recognize language and behavioural patterns
  • Use structured behavioural-based questions successfully to break past the standard prepared answers
  • Understand the difference between open-ended and closed-ended questions
  • Elicit career values of the candidate for better assessment
  • Discover people’s level of initiative
  • Improve listening skills
  • Manage own state of mind in preparation for each new candidate

Who Should Attend

  • This program is a must buy-in for Executives and Managers
  • Level : Executives and above

Methodology

This stimulating program will maximize understanding and learning through Dynamic, highly interactive & engaging presentation, Individual and group discussions, Experience, reflective and fun learning activities and practices and Psychological techniques of NLP

Module

  • INTRODUCTION & EXPECTATION SETTINGS
  • WHAT IS NLP?
  • UNDERSTANDING BEHAVIOURAL STYLES
  • BODY LANGUAGE & EXPRESSIONS
  • DEVELOPING YOUR SENSORY ACUITY
  • RAPPORT
  • GETTING PASS LANGUAGE FILTERS
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  • Availability: 0 in stock

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