Human Resource & Legal

35%OFF
Working With Gen X And Y For Greater Business Performance ,
 Working-With-Gen-X-And-Y-For-Greater-Business-Performance-hrdf-trainings

Introduction

Research shows the biggest divide facing most organizations is not gender divide, racial divide or education divide but it is the generational divide. For managers who are involved in engaging younger workforce for result must remember that the gap between the two groups is constantly growing.

For the first time in history, there are at least three, if not four or five generations in the work force. Although it is an exciting time, it is not without challenges. Each generation brings a new perspective and we need to learn to value the new ideas. The diverse perspectives, motivations, attitudes and needs of these generations have changed the dynamics of organization’s workforce. A little insight into the differences among the generations can help you better understand the needs and expectations of your colleagues.

In today’s context, a manager can no longer rely purely on “command and control” authoritative style to get the job done. A successful manager is required to have better understanding of Generation Y in order to synergize their talent with other generations in their workplace to improve their personal and organizational performance.

Organizations are also starting to face enormous challenges in motivating and engaging Generation Y and must re-evaluate their employee value proposition or risk losing the battle for the minds of Generation Y. Organizations need to deploy strategies that will harness the energy, creativity and loyalty of Generation Y. They need to think of new ways to attract and retain Generation Y to their ranks while also being realistic about outcomes and expectations. This is unchartered territory for many Managers and perhaps a timely opportunity to overhaul static and outdated workplace practices.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Define and identify the various workforce generations of current workforce in an organization
  • Articulate factors affect workforce generations
  • Get to know Generation Y better
  • Understand the characteristics of the various workforce generations such as Traditionalist, Baby Boomers, Generation X and Generation Y
  • Analyze the workplace culture, values and work ethics that enhances motivations and goals of different workforce generations
  • Manage Generation Y more effectively
  • Identify management practices that engage or disengage different generations
  • Create an environment where each generation can reach their full potential
  • Develop effective strategies to attract, retain and develop employees, especially Generation Y

Who Should Attend

  • This course is suitable for General Manager, Business Division Head, HR Practitioners, Managers, Senior Executives, Supervisors, Team Leaders and Line Leaders
  • Level: For Managers and above

Methodology

This is a highly interactive training programme, whereby participants are to gain the learning points through experiential activities

Module

  • INTRODUCTION
  • UNDERSTANDING THE FUNDAMENTALS OF DIFFERENT GENERATIONS
  • CHARACTERISTICS OF GENERATIONS
  • VALUES AND WORK ETHIC
  • MANAGEMENT PRACTICES
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
Understanding The Labour Law And Domestic Inquiry ,
 Understanding-The-Labour-Law-And-Domestic-Inquiry-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

At the end of the course, participants will acquire a good understanding of the Employment Act. They will then be able to apply the legal aspects of the Acts to their human resource management system and formulate policies that will enhance a more harmonious employer-employee relationship

Who Should Attend

  • This program is designed for all HR Managers, Department Head, Executives and Administrators
  • Level for Head of Departments and above

Methodology

This program will be presented via interactive lecture, practical hands-on activities, role-play and group & individual presentation

Module

  • THE INTERPRETATION
  • CONTRACT OF SERVICE AND DEFINITION OF WAGES ON TERMINATION,
  • DISMISSAL AND RETRENCMENT
  • HOURS OF WORK AND OVERTIME
  • REST DAYS AND PUBLIC HOLIDAYS, ANNUAL LEAVE AND SICK LEAVE
  • MATERNITY PROTECTION
  • SEXUAL HARASSMENT IN THE WORK PLACE
  • MISCONDUCTS
  • DOMESTIC INQUIRY
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
Key Performance Indicators

RM1,300.00 RM850.00

Key Performance Indicators ,
 Key-Performance-Indicators-hrdf-trainings

Introduction

Developing Effective Key Performance Indicators is a one-day, skill-building workshop with intensive use of applied theory and comprehensive hand-on exercise by the participants. The program is highly participatory, personalized, and limited to a maximum of twenty people per session

The idea of a Key Performance Indicator (KPI) simply reflects the notion that some of the aspects of organizational performance requiring improvement or maintenance are more important than others. When a range of these important aspects are selected and a measure has been determined, a set or system of KPIs exists

The focus of KPIs, therefore, is either on the aspects of organizational performance that require improvement, or on the aspects that must be kept within a specified level to ensure continued success of the organization

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • The stages of Performance Management Cycle
  • The meaning and importance of KPI
  • How to use KPI to help them achieve their objectives
  • The important steps of developing KPI
  • The right way to implement and evaluate the effectiveness of KPI

Who Should Attend

  • Executives, Managers, Supervisors, Assistant Managers, Team Leaders, Line Leaders, Administrators and Management Staff or anyone interested in Performance Management
  • Level for Administrators and above

Methodology

This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise

Module

  • INTRODUCTION
  • KEY PERFORMANCE INDICATORS
  • DEVELOPING KEY PERFORMANCE INDICATORS (KPI)
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
What Makes Performance Management So Hard? ,
 What-Makes-Performance-Management-So-Hard-hrdf-trainings

Introduction

While there are many approaches on effective performance management system and practices, many have focused on the development of competencies and behavioral performance measures. This one-day workshop provides you with the newest trend in performance management, which is result-oriented, that use cascading missions to align individual efforts with organization strategy and goals

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Describe result-oriented performance management,
  • Develop objective performance measures,
  • Design a successful performance management process

Who Should Attend

This program is suitable for Management staff or anyone interested in performance management

Methodology

This stimulating program will maximize the understanding and learning through lecture, discussion, case studies and practical activities

Module

  • THE TRUTH ABOUT PERFORMANCE MANAGEMENT
  • THE TWO PARADIGMS OF PERFORMANCE MEASURES
  • THE EIGHT ESSENTIAL STEPS TO DESIGN AND IMPLEMENT A SUCCESSFUL PERFORMANCE MANAGEMENT
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
Managing Performance, Building People ,
 Managing-Performance-Building-People-HRDF-Trainings

Introduction

Managing employees’ performance goes beyond an appraisal software system. Its objective is to focus on appropriating fair and just appraisal system, managing poorer performers and building people talent that directly impacting organisational growth and achieving targeted results.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Understand the concept of performance management system
  • Be empowered with effective appraisal techniques
  • Harness the importance of managing people beyond a software system
  • Gain insights into managing, monitoring and motivating all level of performers poor performers to build effective team

Who Should Attend

This course is suitable for all levels of employees who have direct or indirect reporting staff

Methodology

This program is essentially participative. There will be 40% theory learning 60% workshop, Case studies and role play and Group discussion and presentation

Module

  • UNDERSTANDING PERFORMANCE MANAGEMENT AND PERFORMANCE
  • APPRAISAL
  • THE ROLE OF LEADERS IN PERFORMANCE MANAGEMENT
  • PERFORMANCE APPRAISAL 101
  • WHAT HAPPENS AFTER THE APPRAISAL?
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
Handling Discipline And Domestic Inquiry ,
 Handling-Discipline-And-Domestic-Inquiry-HRDF-Trainings

Introduction

Beside profits, one thing that a company cannot do without is an efficient worker. To produce and maintain the high level of quality of manpower, the need to control and manage the employees is the most essential part of the duty of HR. Dealing with difficult employees needs more than just patience and understanding. The immediate superior would have to acquire certain skills and knowledge for them to handle the employees with fair and just action.

Some may ask what the right step to handle a misconduct is. Is this a major or a minor misconduct? This program will equip you with all the information you need to handle your employees correctly.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Explain in practical approach on disciple procedure and domestic inquiry.
  • Provide detail explanation on appointment and roles of investigation officers, prosecutors and penal members
  • Ensure all participants to participate actively in carrying out proper investigation and handling proper domestic inquiry after the program.
  • Understand the importance of discipline procedure in work place.
  • Know how to apply the disciplinary action when a misconduct happen in their workplace or section.
  • Know better the right of employers and employees
  • Understanding the responsibility as a prosecutor or panel member in DI.
  • Know how to conduct a proper Domestic Inquiry.

Who Should Attend

This program is suitable for Senior Managers, Managers, Head of Department, Human Resource Support Staff & anyone who has human resource functional responsibility and supervisors

Methodology

This program is essentially participative. There will be group interaction and lectures.

Module

  • DOMESTIC INQUIRY
  • APPOINTMENT OF THE PANEL IN DI
  • THE DECISION OF DI
  • INVESTIGATION NOTES – TITLE
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
Improving Staff Performance With Positive Reinforcement ,
 Improving-Staff-Performance-With-Positive-Reinforcement-hrdf-trainings

Introduction

Appreciative recognition is often the first casualty in the rush and stress of deadlines, new initiatives, making the numbers, hiring, firing, and reorganizing. Many managers simply aren’t very good at giving positive feedback. Some even find it harder to recognize a colleague’s contribution than to offer negative or corrective feedback.

Positive reinforcement is the process of recognizing and rewarding a desired behavior in an effort to encourage its continuance. Positive reinforcement can consist praise, offering incentives to continue the behavior or showing appreciation for effort. In the workplace, managers can use positive reinforcement for purposes such as increasing productivity and improving the morale of an individual or department.

The benefits of positive reinforcement for the organization are:

  • Providing Sense of Worth
  • Encouraging Good Behavior
  • Improving Workplace Morale
  • Fitting In for New Employees

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Apply positive and negative reinforces (enhancing behavior)
  • Know the difference between positive and negative “punishment”
  • Show appreciation to reinforce behavior
  • Understand the effects of ‘gossip’ in an organization and practice how to deal with it

Who Should Attend

This program is suitable for Executives, Managers, Supervisors and all level

Methodology

Training sessions are designed to be highly inter-active with tests/quizes, demonstrations, assignments, group activities and discussions, presentations, role-play, and for some workshops, video feedback. This is to ensure participants remain alert, focused and can reap the maximum benefits from the training, while having fun at the same time.

Module

  • OBJECTIVES & INTRODUCTION
  • WHAT IS OPERANT CONDITIONING (OP)?
  • CONDITIONING TECHNIQUES
  • ASSERTIVE BEHAVIOR
  • USING POSITIVE REINFORCEMENT AS A MANAGEMENT STRATEGY
  • GOSSIP
  • ROLE PLAY AND VIDEO FEED-BACK
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
Protection Of Employers Rights – Legalities And Implications ,
 Protection-Of-Employers-Rights-Legalities-And-Implications-HRDF-Training

 How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Make employers aware of their inherent rights as provided under the:
    • Common Law
    • Labour Laws
    • Industrial Laws
    • Court Precedents and Awards
  • Aware of the rights of employees so as not to commit acts of unfair labour practices.
  • Act with conviction and confidence when unduly threatened by employees and other elements.
  • Ensure compliance with labour contracts and act in good faith to create harmonious employer-employee relations.
  • Protection against illegal and unlawful actions by employees.
  • Avoid unnecessary and costly appearances at the Labour Court and Industrial Court over disputes
  • Understand and appreciate the legal remedies available to employers in exercising their rights over employees particularly with regards to discipline and poor performance issues.

Who Should Attend

This program is suitable for executives, supervisors and managers

Methodology

This stimulating program will maximizes the understanding and learning through lecture, case studies, work shop sessions and exercises.

Module

  • EMPLOYER’S RIGHTS BY COMMON LAW
  • EMPLOYER’S RIGHTS BY LABOUR LAWS
  • EMPLOYER’S RIGHTS BY INDUSTRIAL LAW
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
Sexual Harassment & Workplace Violence And Self Defense Awareness Training ,
 Sexual-Harassment-and-Workplace-Violence-And-Self-Defense-Awareness-Training-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • What actually are Sexual Harassment and Workplace Violence.
  • Be able to take preventive measures to avoid the occurrences of such incidences, especially in the case of workplace violence.
  • Be able to identify and effectively deal with aggressive and violent individuals.
  • Learn how to deescalate confrontational situations and physically defend themselves both within the workplace place and outside of work and acquire the techniques and skills to protect themselves

Who Should Attend

This program is designed for all Employees in the corporate environment.

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • INTRODUCTION
  • FORMS OF SEXUAL HARASSMENT
  • TYPES OF SEXUAL HARASSMENT
  • WORK PLACE VIOLENCE
  • STEPS TO BE TAKEN FOR SEXUAL HARASSMENT
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
Strategi Menangani Pekerja Yang Bermasalah dan Ketidakhadiran ,
 Strategi-Menangani-Pekerja-Yang-Bermasalah-dan-Ketidakhadiran-hrdf-trainings

How Will You Benefit

Di akhir program selama 2 hari, peserta sepatutnya …

  • Mempelajari strategi yang dapat membantu anda menangani pekerja yang bermasalah.
  • Memahami masalah praktikal yang dihadapi dalam menguruskan kemerosotan prestasi kerja, mengendalikan dan mengawal ketidakhadiran.
  • Menjejaki dan mengukur tahap ketidakhadiran.
  • Memperolehi strategi yang boleh digunakan untuk memperbaiki prestasi pekerja.
  • Mengawal dan mengurus kos ketidakhadiran.
  • Memahami akta-akta yang menyokong ketidakhadiran

Who Should Attend

Program ini direkabentuk untuk pengurus, penyelia, ketua jabatan, kordinator syif dan sesiapa yang memerlukan kemahiran dalam menangani pekerja yang bermasalah di tempat kerja

Methodology

Kursus ini akan disampaikan melalui kuliah, perbincangan berkumpulan dan pembentangan individu dan berkumpulan

Module

  • MEMAHAMI SIFAT DAN PERKEMBANGAN MANUSIA
  • MEMAHAMI PUNCA ANGGOTA KERJA BERMASALAH
  • STRATEGI MENINGKATKAN KEMAHIRAN ANGGOTA KERJA YANG BERMASALAH
  • SKIL KOMUNIKASI BERKOMPETENSI UNTUK PENGURUS
  • KOMUNIKASI EFEKTIF
  • KOMUNIKASI INTERPERSONAL
  • PENGARUH KETIDAKHADIRAN DI TEMPAT KERJA
  • STRATEGI UNTUK MEMBASMI KETIDAKHADIRAN
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
Retention Ship Program

RM1,300.00 RM850.00

Retention Ship Program ,
 Retention-Ship-Program-HRDF-Trainings

How Will You Benefit

High employee turnover organizations spend disproportionate amounts of resources on recruiting and replacing their workforce, while smart organizations invest in employee retention. Some companies accept employee turnover as a normal part of doing business. Similarly, there are also some organization that designed their recruitment model around high turnover, it means they make sure that their job are easy to learn so they can rapidly assimilate new people. Nevertheless, many researches has shown it is not a sound strategy, as tenured employees drive far greater value than those who are “cycling through” the business. And most importantly of all, these people are what we call an “appreciating asset.” The longer they stay with us in an organization the more productive we get. When a company does not invest in retaining their employee, some of the critical cost include are the cost due to person leaving, recruitment and training cost, low productivity and sales opportunity cost and many other unforeseen costs.

Employees quit their job for many reasons but mostly are preventable. The majority of reasons why employees quit their job are:

  • Management constantly reorganizes, shuffles people around, and changes direction constantly.
  • Management doesn’t have or take the time to clarify goals and decisions. Therefore, it rejects work after it was completed, damaging the morale and esteem of those who prepared it.
  • Management shows or practices favoritism
  • Management promotes someone who lacks of necessary experience or skills to supervisor, alienating staff and driving away good employees.
  • Management creates a rigid structure and then allows departments to compete against each other while at the same time preaching teamwork and cooperation.

Should we look carefully into the reasons why employees quit their job, in fact not just the HR Department, but the management team plays an important role in retaining and motivating their subordinates. To sum up, the impact of a leadership abilities or skills display the management team are critical in retaining the employees and reduce the turnover rate.

There are many definition that defines “leadership”. In a nutshell, leadership means the ability to innovate and create a vision for all to see, understand and believe in. The Leader leads by example and creates the urgency and motivation needed to achieve high levels of team success. When we defined leadership, it is clear that leaders and their teams are interrelated.

In essence, by instilling the right leadership quality in each employee, not only that it will help to boost the overall productivity and the morale of the company; but most importantly it will helps to curb the turn over rate for the company. Nonetheless, we believe that every employee possess an in-born leadership ability in them. Only with the right approach and teaching method, we will be able to help one to unleash the quality in them. To achieve so, this program is designed with the combination both the Mindset Changing Session (MCS) and a customized leadership program to support the effort by providing a platform for all related/designated working colleagues to achieve the performance breakthrough in helping them to realize the importance and benefits, in shifting the change of their mindset. This program allows the participants to promote discussion, expand knowledge, establishing the specific goals that are align with the company’s objectives in a relax, informal small group discussion.

In this program, the participants will discuss their purpose, their strategies and the values that are important not only at the department level but at the company level. At the end of the program the participants will be able to create the sense of awareness, understand and develop the critical skills in the leadership ability.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Upon completion of this programme, the participants will discover and learn the skills as following:
    • LEADERSHIP Value /Skill :

    With our comprehensive range of activities, our session is designed and aim to help different individual to transform the “LEADER” in them by instilling the quality such as decision making skill, creativity, critical thinking, employment knowledge and other relevant skills.

    • EMPLOYABILITY Skill :

    Employability skill is also one of the skills that help a person to stay in a job and work their way to the top. Thus, one of the key highlight of this program is to provide the necessary understanding and awareness in helping the participants to understand the company goals, embrace them and grow within them, making them the leaders that need to be in the organization.

    • AGILITY Skill :

    While knowledge and experience remain critical, it is becoming increasingly important to develop leaders with the ability to deal with ambiguity and change, to lead and foster innovation and creativity, and to make and implement decisions quickly. Organizations require leaders who can adapt, think on their feet and lead with confidence through the shifting business landscape. Developing these unique abilities requires a different approach. Our objective is to ensure that we develop more agile leaders in the corporate world.

    • DIFFERENTIATION Skill :

    There are many ways in setting apart an outstanding leader and and an ordinary employee. We aimed to develop the STAR leaders in every participants we trained. Therefore our roles will be the skills development gurus that provide the understanding and knowledge in various soft skills topics, such as communication, problem handling skills, creative thinking skills, and other important soft skills. Subsequently, developing the charismatic leader in them.

Who Should Attend

This program is suitable for management team.

Methodology

This unconventional seminar is structured to be lively and interesting as we learn best in moments of enjoyment. It flows with participants’ needs and wants. Course methods will include video clips, demonstrations, role-plays, games and theory.

Module

  • MINDSET CHANGING SESSION IN A BIG PICTURE
  • THE AWARENESS CALL – UNDERSTANDING THE MAJOR DIFFERENCES
  • BETWEEN WHAT AN EMPLOYEE WANTS AND WHAT AN
  • DEVELOPING THE LEADERSHIP QUALITY IN YOU
  • SUSTAINING LONG TERM SUCCESS AND JOY AT WORK
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
KPI Cascading

RM1,300.00 RM850.00

KPI Cascading ,
 KPI-Cascading-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Deploy a common management model that have profound imp acts on KPIs setting
  • Establish the foundation pillars for implementing KPI
  • Develop and apply KPIs organizational-wide through the KPI Tool-Kit
  • Sustain performance management practice and culture in the organization

Who Should Attend

  • This program is designed for Managers, Assistant Managers and Senior Managers
  • Level for Managers and above

Methodology

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program eg. Role plays, group work, video screening, case studies and discussion from individual experience.

Module

  • REVISITING K.P.I
  • MAKING SENSE OF K.P.I DATA
  • IMPLEMENTATION STORY-BOARD
  • MULTIDIMENSIONAL KPI CASCADING STRATEGIC PLANNING AND IMPLEMENTATION
Learn More

RM1,300.00 RM850.00

  • Availability: in stock

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