Human Resource & Legal

Payroll System and Administrator Course

Introduction

Accuracy and Fairness are paramount in Salary Administration and Management. Hence, compliance to the relevant Labor Act and regulations (and ensure compliance to the latest revision) are critical to avoid negative staff morale and costly penalties. The accurate definition, compliance and computation of wages, working hours, overtime calculation, EPF & SOCSO, and many others will minimize disruption to your operations and company integrity.

It is imperative for employers, HR practitioners, Payroll staff, or anyone involve in Payroll & Benefits Computations, to be aware and thoroughly understand the interpretations of the relevant Act and regulations, the latest revisions to the Labor Act and arising from the Budget announcement.

How Will You Benefit

Upon completion of this program, the participants will be able to:

  • Be well equipped and competent to apply and comply to the requirements of the law and contracts
  • Fully understand the employer’s and employees’ rights
  • Gain the ‘know-how’ on the effective applications of relevant act and regulations
  • Understand the problems associated with wrongly defining and implementing specific areas of the Act

Who Should Attend

This program is suitable for Human Resources or Payroll Managers / Executives / Supervisors / Officers / Assistants and all personnel involved in handling human resources matters and salary administration & benefits.

Methodology

This stimulating program will maximize understanding and learning through lecture, discussion, case studies and practical activities

Module

MODULE 1 – INTRODUCTION TO KAKITANGAN.COM PAYROLL SOFTWARE AND ITS FUNCTIONS & APPLICATIONS

  • Introduction to Kakitangan.com Payroll Software
  • 3 Simple Setup Steps as a Payroll Executive
  • Importing your staff members and setting up your platform according to your company’s policies
  • Create different user profiles within your HR and your Organization
  • Managing your staff members leave application and generate reports for your superior
  • Learn how you can apply staff benefits as form of motivations and rewards in your platform according to your company’s policies
  • Learn how to apply and manage your employee’s insurance claims in your platform according to your company’s policies
  • Learn how you can manage your staff members’ payroll confidently which includes:
    • Lawful contributions (to) and deductions under EPF, SOCSO, LHDN and ZAKAT
    • Differentiate what is basic earnings and extra earnings, gross pay and net pay
    • Calculate with ease on Employer’s and Employee’s contributions respectively
  • Learn to generate reports which includes:
    • Contributions
    • History
    • EA Tax Form

MODULE 2 – CONTRACT OF SERVICE AND CONTRACT FOR SERVICE

  • What Constitute a Valid Contract?
  • Factors to Differentiate Contract OF and Contract FOR Service

MODULE 3 – WAGES

  • Mode and Time for Payment Of Wages
  • Consent for Payment of Wages
  • Advances Validity and Limitations
  • Deductions Validity and Limitations
  • Principal Responsibilities in Payment of Wages For Contracting Work

MODULE 4 – OVERTIME PAYMENT AND CALCULATIONS

  • Payment of Overtime
  • Exceeding Maximum Limit Hours
  • Ordinary Rate of Pay (ORP)
  • Hourly Rate of Pay (HRP)
  • Calculations for Incomplete Months
  • Calculations for No-Pay Leave
  • Overtime Rate for Rest Day And Public Holiday

MODULE 5 – WORKING HOURS

  • Normal Work Hours
  • Lunch Time and Break Time
  • Definition Of ‘Day’ For Shift Workers

MODULE 6 – TERMINATION OF EMPLOYMENT

  • Normal Termination
  • Termination Due to Misconduct
  • Constructive Dismissal
  • Retrenchment
  • Payment for Normal Termination
  • Payment for Dismissal
  • Payment for Retrenchment
  • Retrenchment Benefits

MODULE 7 – PAY STRUCTURE

  • Establishing A Pay Structure
  • Economic Influences on Pay
  • Pay Rates, Pay Grades and Pay Ranges
  • Special Relief Allowance
  • Bonus
  • Increment
  • Promotion
  • Incentive Pay

MODULE 8 – EMPLOYEE PROVIDENT FUND (CRITICAL TOPICS WITH BM TRANSLATION)

  • Employer’s Registration
  • Definition of Wages
  • Employee’s Compulsory Contribution
  • Nomination of Beneficiary
  • Types of Withdrawal And Eligibilities
  • Withdrawal Procedures
  • Benefits and Compensation Available

MODULE 9 – SOCSO (CRITICAL TOPICS WITH BM TRANSLATION)

  • Employer’s Registration
  • Definition of Wages
  • Employee’s Compulsory Contribution
  • Scheme of Insurance and Benefits
  • Various Scheme Entitlements and Procedures
  • Eligibility for Invalidity Pension Schemes
  • Minimum Requirement for Disability Claims
  • Deadline for Claims

MODULE 10 – INTRODUCTION TO INDIVIDUAL TAX

  • Types of Employment Income
  • Tax Exemption Benefits
  • Tax Relief
  • Tax Rebates

EXTRA BONUS FOR EACH PARTICIPANT :-
Each participant will receive a FREE Kakitangan.com HR Payroll Starter Pack (up to 5 employees) for 1 year

Learn More

RM2,600.00

  • Availability: in stock
54%OFF
Developing Effective Employee Handbook, Human Resource Policies & Standard Operating Procedures ,

Introduction

Effective Employee Handbook and Human Resource Policies / Standard Procedures clearly describe expectations and clarify employees’ doubts regarding standard policies & procedures, performance and promotion criteria, compensation & benefits provides, fringe benefits entitlement and etc. Human Resource Policies and Procedures must be carefully drafted to be clear and unambiguous to avoid legal disputes and disruption to workflow.

This course is designed to provide useful tips to participants to effectively write or revise your Employee Handbook, Human Resource policies or Standard Procedures, to suit the needs of your respective organizations. Discover and avoid the elements that will turn your policies and practices into liabilities.

Objective

At the end of the programme, the participant will be able to:

  • Unwind the mind-boggling doubts on what policies & procedures should be put in writing and disseminate to the employees
  • Understand what elements will turn your written policies and procedures into liability
  • Understand key components to drafting policies and writing an effective Employee Handbook
  • Answer the employees’ queries through an effective Handbook
  • Know how to keep the Company out of Court and prevent disagreement
  • Know how to implement and revise policies / procedures and handbook effectively
  • Ensure the organization’s HR Policies & Procedures are in line with the Labour Laws and relevant legislations.
  • Know how to avoid legal disputes by inserting a Disclaimer.
  • Establish concrete policies, retooled and put in place before contentious issues arises.
  • Discover the one thing every employer must do when modifying a policy to stay legally safe.
  • Have the practical skills and knowledge regarding the most effective and cost-efficient means of drafting, updating and disseminating your Company’s Policies and Procedures to your employees.

Who Should Attend

Human Resource Practitioner, Human Resources Managers / Executives / Supervisors, Office Managers, Administration Managers, Administrators, General Affairs Managers / Executives / Officers, Personal Assistants and Confidential Secretaries

Methodology

Interactive lectures, Group Discussion, Group Exercises, Team Experiential Learning and Case Studies.

Module

  • INTRODUCTION
  • PROS AND CONS OF EMPLOYEE HANDBOOK AND POLICIES / PROCEDURES
  • HOW TO DECIDE WHETHER THERE’S NEED TO REVIEW YOUR EXISTING POLICIES AND PROCEDUR
  • HOW TO AVOID LEGAL DISPUTES BY INSERTING DISCLAIMERSUR
  • THE CRUCIAL ASPECT OF EMPLOYMENT POLICIES & PROCEDURES
  • THE CRUCIAL ASPECT OF TERMINATION POLICIES & PROCEDURES
  • TEAM EXPERIENTIAL LEARNING
  • RULES AND REGULATIONS POLICIES AND PROCEDURES
  • CODE OF CONDUCT POLICIES AND PROCEDURES
  • SEXUAL HARASSMENT POLICIES AND PROCEDURES
  • PRACTICAL SKILLS AND KNOWLEDGE REGARDING THE MOST EFFECTIVE AND COST-EFFICIENT
  • TEAM EXPERIENTIAL LEARNING
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
58%OFF
Recruitment And Selection (Copy)

RM2,600.00 RM1,100.00

Recruitment And Selection (Copy) ,

Introduction

Recruitment is the process of attracting suitable people to apply for job vacancies. Selection involves choosing the most suitable candidate from amongst a group of applicants. The outcomes of two processes is the employment of a worker. Failure to hire the right people may result in high levels of turnover, large numbers of workers being dismissed, increased training costs and a number of other problems. However, systematic recruitment and selection procedures based on up to date research will improve the likelihood of an employer hiring suitable staff. Employer should follow the recruitment and selection process, some guidelines will be provided as to how each step may be modified in different circumstances in particular for different levels of jobs.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Explain the importance of human resource planning
  • Describe the steps in the recruitment process
  • Describe how to select new recruits
  • Discuss the issue and problems related to recruitment and selection
  • Prepare a completed set of employee handbook
  • Clarify the importance of the employee handbook
  • Explain the reasons for holding an induction program
  • Recommend methods and techniques which can ensure an induction program is effectively organized

Who Should Attend

  • This program is suitable for administrators, HR managers and executives or managers responsible for the HR planning, implementation, monitoring and approval for HR management matters. Business owners, company directors or accounts managers or executives are encouraged to attend.
  • Level for Executives and above

Methodology

This stimulating program will maximizes the understanding and learning through lecturers, practical exercises, analysis of cases, group work and discussion on all relevant aspects of Human resource management.

Module

  • HUMAN RESOURCE PLANNING
  • RECRUITMENT AND INTERVIEWING
  • EMPLOYEE HANDBOOK
  • ORIENTATION
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RM2,600.00 RM1,100.00

  • Availability: in stock
62%OFF
Consultative Selling Techniques

RM2,600.00 RM1,000.00

Consultative Selling Techniques ,

Introduction

There will always be a “Price War” in almost every industry and most sales person who are untrained would prefer to be in an organization that provides the “Cheapest” product or service in their industry. These untrained individuals are also known as “Order Takers” by some but the fact of the matter is that they are not trained and equipped with the skill as a consultative sales expert. This technique of selling is used by professional sales people who sells big ticket items and they are usually from organizations that are market leaders.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • List down a detailed Sales Process Flow
  • Build and maintain relationship with customer as a consultant
  • Identify different types of customers in their industry
  • Close and gain confidence from their customers
  • Plan and prepare for an appointment
  • Match their customer needs to their product and service
  • Apply effective negotiation strategies

Who Should Attend

Sales Executive, Managers, Directors, Business Development Manager

Methodology

This course will be conducted through interactive lectures, PowerPoint presentation, video presentation, role-play, and group discussions

Module

  • INTRODUCTION
  • THE SALES PROCESS
  • SALES PRESENTATION
  • CLOSING THE SALE
  • HANDLING OBJECTIONS EFFECTIVELY
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RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
Membenteras Dan Membasmi Gejala Gangguan Seksual Di Tempat Kerja ,
 Membenteras-Dan-Membasmi-Gejala-Gangguan-Seksual-Di-Tempat-Kerja-hrdf-trainings

How Will You Benefit

Setelah tamat program ini, para peserta akan dapat:

  • Menjelaskan kepada peserta Erti GS di tempat kerja menurut Akta Kerja 1955 (Pindaan 2012) dan KOD AMALAN – Kementerian Sumber Manusia.
  • Memberi kesedaran bahawa GS di tempat kerja member kesan negatif kepada pekerja dan majikan.
  • Memahamkan bagaimana GS dapat dielakkan terjadi di tempat kerja.
  • Memandu pihak pengurusan mengadakan dan melaksanakan mekanisma dalaman syarikat bagi membenteras gejala GS di tempat kerja.
  • Memastikan semua peserta bukan sahaja memahami GS tetapi juga mampu membantu syarikat memerangi masalah ini di tempat kerja.

Who Should Attend

Kursus ini adalah sesuai untuk Pemilik Syarikat, Pengurus Besar, Pengurus, Ketua Jabatan / Bahagian, Pengurus HR atau mana-mana personel yang menjalankan tanggungjawab HR dan Penyelia

Methodology

Kursus ini akan disampaikan melalui kuliah interaktif, perbincangan berkumpulan, kajian kes, pembentangan individu dan kumpulan

Module

  • PENDAHULUAN
  • PERUNTUKKAN AKTA KERJA 1955 (PINDAAN 2012)
  • KOD AMALAN GANGGUAN SEKSUAL
  • MEKANISMA DALAMAN
  • CONTOH-CONTOH KES GANGGUAN SEKSUAL (MAHKAMAH PERUSAHAAN)
  • CARA-CARA MENGATASI DAN MENGENDALI MASALAH GANGGUAN SEKSUAL DI TEMPAT KERJA
  • PROSEDUR PENGENDALIAN ADUAN
  • LANGKAH-LANGKAH YANG BOLEH DIAMBIL JIKA DIGANGGU SEKSUAL
  • EMPAT (4) ETIKA PERTEMUAN ANTARA LELAKI DAN WANITA DALAM ISLAM
  • MENGAPA MANGSA JARANG/KEBERATAN UNTUK MEMBUAT ADUAN
  • AKTIVITI DALAM KUMPULAN
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
Conducting An Effective Domestic Inquiry ,
 Conducting-An-Effective-Domestic-Inquiry-HRDF-TRAININGS

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Train the managerial and supervisory level employees to correctly conduct domestic inquiry
  • Participants will gain in depth knowledge of the process of domestic inquiry
  • Mock session and case studies will enable participants to gain hands-on experience

Who Should Attend

This program is suitable for Human Resources Managers / Executives, Managers / Executives, Industrial Relations Managers / Executives, Executives / Secretaries, Supervisory Staff and Staff intending to specialize in Human Resource Management

Methodology

This stimulating program will maximize the understanding and learning through highly practical and experiential workshop session, lectures, discussion, exercises, case studies and experiential tips.

Module

  • BRIEF OUTLINE OF THE INDUSTRIAL RELATION’S SYSTEM IN THE COUNTRY
  • THE EXERCISE OF DISCIPLINE – A MANAGEMENT PREROGATIVE
  • IMPACT OF AN INCORRECT DISCIPLINARY PROCEDURE
  • TYPES OF DISCIPLINE
  • STATUTORY REQUIREMENT FOR DOMESTIC INQUIRY
  • WHAT IS A SHOW CAUSE INQUIRY
  • WHAT IS DOMESTIC INQUIRY
  • THE PRINCIPALS OF NATURAL JUSTICE
  • THE PROCEDURES TO CONDUCT DOMESTIC INQUIRY (STEP BY STEP APPROACH)
  • INTRODUCTION OF SAMPLE CHARGE SESSION SHEET
  • MOCK SESSION (1ST HALF OF SECOND DAY)
  • DECISION OF MOCK SESSION
  • POST MORTEM OF MOCK DOMESTIC INQUIRY SESSION
  • STUDY OF MODEL CASES & CITATION OF THE INDUSTRIAL COURT CASES
  • HUMAN RESOURCES ROLES AFTER THE DOMESTIC INQUIRY
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Critical HR Skills In The New Millenium ,
 Critical-HR-Skills-In-The-New-Millenium-hrdf-trainings

Introduction

“It’s people not buildings…that make a company successful. When you reflect for a moment on Robbins’ statement, it is important to note that achieving organizational goals cannot be done without human resources. What is Microsoft without its employees? It’s people – not buildings the equipment or brand names – that really make a company. This point is one that many of us take for granted. It is only when you get bad customer service do you recognize the important role that employees play in making organizations work. But how did these people come to be employees in the organization? How do they came to be selected, how does management know if the employees are performing adequately? And if they are not, what can be done about it?

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Strategic HRM and its linkage to business needs
  • Latest recruitment and selection techniques
  • The compensation administration process and current best practices
  • Employee and organizational development methods
  • Provisions in the Employment Act, OSHA, IRA
  • How to create a more effective Performance Management system
  • Introduction to various HR tools applicable for current scenario and business needs
  • Able to motivate staff with the correct application of HR skills, knowledge and methodology

Who Should Attend

This program is suitable for New HR professionals, HR specialists who have limited generalist experience and professionals who want to learn more about the human resource functions. Also non-HR business professionals desiring a fast track introduction to the business human resources function.

Methodology

Using a workshop approach, this activity based program in interwoven with basic knowledge and theories via PowerPoint presentation, lectures and discussions, group exercises, role-plays and hands on experiences. For evaluation of learning, short quizzes and review activities will be incorporated. As an added value, samples or templates of suggested tools used in HRM processes will be given.

Module

  • STRATEGIC HRM
  • POSITION MANAGEMENT
  • REWARD MANAGEMENT – COMPENSATION AND BENEFITS
  • TRAINING & DEVELOPMENT
  • EMPLOYEE RELATIONS
  • PERFORMANCE MANAGEMENT SYSTEM (PMS)
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Developing Effective Employee Handbook, Human Resource Policies & Standard Operating Procedures ,
 Developing-Effective-Employee-Handbook-Human-Resource-Policies-and-Standard-Operating-Procedures-hrdf-trainings

Introduction

Effective Employee Handbook and Human Resource Policies / Standard Procedures clearly describe expectations and clarify employees’ doubts regarding standard policies & procedures, performance and promotion criteria, compensation & benefits provides, fringe benefits entitlement and etc. Human Resource Policies and Procedures must be carefully drafted to be clear and unambiguous to avoid legal disputes and disruption to workflow.

This course is designed to provide useful tips to participants to effectively write or revise your Employee Handbook, Human Resource policies or Standard Procedures, to suit the needs of your respective organizations. Discover and avoid the elements that will turn your policies and practices into liabilities.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Unwind the mind-boggling doubts on what policies & procedures should be put in writing and disseminate to the employees
  • Understand what elements will turn your written policies and procedures into liability
  • Understand key components to drafting policies and writing an effective Employee Handbook
  • Answer the employees’ queries through an effective Handbook
  • Know how to keep the Company out of Court and prevent disagreement
  • Know how to implement and revise policies / procedures and handbook effectively
  • Ensure the organization’s HR Policies & Procedures are in line with the Labour Laws and relevant legislations.
  • Know how to avoid legal disputes by inserting a Disclaimer.
  • Establish concrete policies, retooled and put in place before contentious issues arises.
  • Discover the one thing every employer must do when modifying a policy to stay legally safe.
  • Have the practical skills and knowledge regarding the most effective and cost-efficient means of drafting, updating and disseminating your Company’s Policies and Procedures to your employees.

Who Should Attend

Human Resource Practitioner, Human Resources Managers / Executives / Supervisors, Office Managers, Administration Managers, Administrators, General Affairs Managers / Executives / Officers, Personal Assistants and Confidential Secretaries

Methodology

Interactive lectures, Group Discussion, Group Exercises, Team Experiential Learning and Case Studies.

Module

  • INTRODUCTION
  • PROS AND CONS OF EMPLOYEE HANDBOOK AND POLICIES / PROCEDURES
  • HOW TO DECIDE WHETHER THERE’S NEED TO REVIEW YOUR EXISTING POLICIES AND PROCEDUR
  • HOW TO AVOID LEGAL DISPUTES BY INSERTING DISCLAIMERSUR
  • THE CRUCIAL ASPECT OF EMPLOYMENT POLICIES & PROCEDURES
  • THE CRUCIAL ASPECT OF TERMINATION POLICIES & PROCEDURES
  • TEAM EXPERIENTIAL LEARNING
  • RULES AND REGULATIONS POLICIES AND PROCEDURES
  • CODE OF CONDUCT POLICIES AND PROCEDURES
  • SEXUAL HARASSMENT POLICIES AND PROCEDURES
  • PRACTICAL SKILLS AND KNOWLEDGE REGARDING THE MOST EFFECTIVE AND COST-EFFICIENT
  • TEAM EXPERIENTIAL LEARNING
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Efficient Payroll Administration – Are Your Employees Paid Correctly? ,
 Efficient-Payroll-Administration-Are-Your-Employees-Paid-Correctly-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand and apply the law on wages (Employment Act, EPF, SOCSO)
  • Avoid complaints to and prosecution by relevant authorities and payment of fines
  • Pay wages correctly
  • Instill a sense of belonging, leading to higher productivity

Who Should Attend

This program is suitable for Managers / Executives / Clerks dealing with Payroll Human Officers / Assistants

Methodology

This stimulating program will maximize the understanding and learning through lecture, discussion, case studies and practical activities

Module

  • VARIOUS DEFINITIONS
  • PAYMENTS OF WAGES
  • PENALTY
  • OTHER PAYMENT
  • EPF
  • VARIOUS SCHEDULES
  • BENEFITS
  • TO WHOM DOES EPF MONEY BELONGS?
  • SOCSO
  • LAWS ON THE FOLLOWING
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Employers Know Your Rights & Protections Within The Law ,
 Employers-Know-Your-Rights-and-Protections-Within-The-Law-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Avoid unnecessary and costly litigation at the Labour Court and Industrial Court
  • Know the statutory and inherent rights of Employers and Employees
  • Ensure compliance with Employment Contracts by7 employees
  • Know the protection against illegal action by employees
  • Know the remedies available to Employers against indiscipline and poor performance by employees
  • Become aware of their rights under the Law

Who Should Attend

  • This course is designed for Managing Directors, General Managers, Directors, Human Resources / Admin / Finance / Factory Personnel who handle human resource management.
  • Level: For Managers and above.

Methodology

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program e.g. Role-plays, group work, video screening, case studies and discussion from individual experience

Module

  • THE EMPLOYMENT ACT 1955
  • THE INDUSTRIAL RELATIONS ACT 1967
  • EMPLOYERS RIGHTS PERTAINING TO TERMINATION OF CONTRACTS
  • LEGALITIES PERTAINING TO RETRENCHMENT EXERCISES
  • GENERAL PRINCIPLES ENUNCIATION BY THE INDUSTRIAL COURT PERTAINING TO EMPLOYERS RELATIONS
  • THE RECOMMENDATIONS OF THE CODE OF CONDUCT FOR INDUSTRIAL HARMONY 1975 ON “TERMINATIONS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Enhancing Efficiency Key Performance Indicator Development ,
 Enhancing-Efficiency-Key-Performance-Indicator-Development-HRDF-TRAININGS

Introduction

The key to success of a business or an organization is dependant on good management information which allows the organization to monitor and evaluate the progress they made. Today, whether we are in the private or public sectors, most of use are concerned with our performance. Accountability for outcome is a rallying cry that has taken our country by storm. Organizations across the nation are shifting from just seeing themselves as accountable for creating and carrying out activities to being responsible for achieving results- meeting goals, fulfilling the objectives, and improving the quality of their services.

In an ideals world, organization would all have vision, mission, goals and objectives. Flowing from those would be the organization’s key performance indicators ( KPIs), the measures by which the organization knows whether it is successful or not. KPIS is one important tool both for translating strategy ( vision and mission) into action and for monitoring progress at a strategic level. When an outcome is monitored and trended with a KPI, the resulting figure tells you the process performance effectiveness.

How Will You Benefit

The KPI development is a course that contains information to assist organization with the implementation of their KPIs. It offers reasons for developing to KPIS, a description of the key components and step by step guidelines in developing the KPI as well as managing the KPIs.

This course will assist quality practitioner and company executive in developing right KPIs for their organization.

Who Should Attend

Accounting Information technology and HR Managers and those who are involved in developing and implementing performance measurement system in their companies. Managers responsible for the execution of strategy in their companies

Methodology

Discussions and presentations /Case Study of Malaysian companies/Action-based learning in developing Balanced Scorecard/Explore business best practices

Module

  • UNDERSTANDING PERFORMANCE INDICATOR THAT LEAD TO EFFECTIVE MANAGEMENT
  • INTRODUCTION TO THE KPI CONCEPT AND PERFORMANCE MEASUREMENT
  • UNDERSTANDING CRITICAL SUCCESS FACTORS
  • DEFINING THE KEY PERFORMANCE INDICATORS ( KPIS) AND KEY RESULT AREA
  • SETTING OBJECTIVES, REFERENCE POINTS AND INDICATORS REQUIRED
  • PERFORMANCE MEASUREMENT
  • SETTING DEPARTMENTAL AND INTERDEPARTMENTAL KPI
  • DEVELOPING THE KPIS
  • KPI SAMPLES : FROM CSF TO KPIS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Essential HRM Skills For Non-HR Managers and New HR Personnel ,
 Essential-HRM-Skills-For-Non-HR-Managers-and-New-HR-Personnel-hrdf-trainings

Introduction

The evolvement of employees today from ‘yester-years’ have created a new gap for the modern Managers. Today, it is imperative for all Managers, albeit those involved directly with Human Resource matters and those indirectly involved, through their roles as Superiors, to be aware of all aspects of Human Resource Management.

Human Resource Management is no longer a simple task. Today, employer-employee relationship has become complex, governed by various legislations which need to be understood and which employers must conduct their employees’ relationship within the parameters. Therefore, it is crucial that anyone involved in Employees Supervision and Management, to be aware of the basic interpretations of the Labour Laws.

This programme is customized to cultivate the necessary basic Human Resource Management skills for non-HR personnel as well as those newly promoted or newly recruited HR personnel

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the role and functions of HRM in an organization
  • Know the main recruitment and interview methods
  • Know how to design interview questions and conduct interview to get the right employees
  • Identify KRA / KPI with subordinates
  • Understand the importance of Pay Equity
  • Know the basic disciplinary process
  • Importance of Counseling and Managing Subordinates
  • Understand the importance of Disciplinary enforcement & management and its correlation with employee motivation
  • Comply with the relevant Employment Act
  • Know how to avoid ‘breaching’ the Employment legislations and Employees Contracts
  • Protect your Company’s Integrity

Who Should Attend

Non-HR Managers / Executives / Supervisors, Human Resource Executives / Supervisors / Assistants, Line Managers/Executives / Supervisors, Newly appointed Human Resource Managers and anyone with subordinates

Methodology

Interactive lectures, Group Discussion, Team Experiential Learning and Case Studies

Module

  • INTRODUCTION
  • RECRUITMENT / INTERVIEW / SELECTION
  • UNDERSTANDING RELEVANCE OF EMPLOYEE DEVELOPMENT PROGRAMME
  • PERFORMANCE MANAGEMENT AND APPRAISALS
  • EMPLOYMENT ACT 1955
  • APPLICATIONS AND EMPLOYMENT
  • COMPENSATION AND BENEFITS
  • DISCIPLINARY AND TERMINATION OF EMPLOYMENT
  • EMPLOYEE RELATIONS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock

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