Human Resource & Legal

62%OFF
Akta Kerja 11

RM2,600.00 RM1,000.00

Akta Kerja 11 ,
 AKTA-KERJA-11-HRDF-TRAININGS

 How Will You Benefit

Setelah menghadiri modul ini, para peserta akan dapat:

  • Memperjelaskan secara pratikal mengenai pindaan-pindaan kepada Akta Kerja’55 termasuk Pindaan Akta Kerja’98.
  • Memberi fahaman yang jelas berkaitan dengan implimentasi pindaan-pindaan baru.
  • Mencari jalan menyesuaikan pindaan tersebut dengan kerja harian yang lebih praktikal

Who Should Attend

  • Kursus ini sesuai untuk Pengurus Sumber Manusia, Ketua Jabatan, Eksekutif, Penyelia, Ketua-kumpulan, dan pekerja-pekerja yang terlibat dalam perkara-perkara berkaitan dengan akta-akta pekerja
  • Peringkat ini sesuai untuk Eksekutif dan keatas

Methodology

Kursus ini akan dikendalikan dengan syarahan interaktif, kajian kursus, dna perbincangan

Module

  • PENDAHULUAN
  • DEFINISI PEKERJA, GAJI DAN LAIN-LAIN
  • KONTRAK PERKHIDMATAN
  • PENAMATAN KONTRAK PERKHIDMATAN / DISIPLIN, SALAH LAKU DAN
  • SIASATAN DALAMAN
  • GAJI
  • PERLINDUNGAN WANITA
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
Akta Kerja 1955 Termasuk (Pindaan 2012) ,

 

How Will You Benefit

Setelah menghadiri modul ini, para peserta akan dapat:

  • Memperjelaskan secara pratikal mengenai pindaan-pindaan kepada Akta Kerja’55 termasuk Pindaan Akta Kerja 2012.
  • Memberi fahaman yang jelas berkaitan dengan implimentasi pindaan-pindaan baru.
  • Mencari jalan menyesuaikan pindaan tersebut dengan kerja harian yang lebih praktikal.

Who Should Attend

Kursus ini sesuai untuk Pengurus Sumber Manusia, Ketua Jabatan, Eksekutif, Penyelia, Ketua-kumpulan, dan pekerja-pekerja yang terlibat dalam perkara-perkara berkaitan dengan akta-akta pekerja

Peringkat ini sesuai untuk Eksekutif dan keatas

Methodology

Kursus ini akan dikendalikan dengan syarahan interaktif, kajian kursus dan perbincangan

Module

  • PENDAHULUAN
  • DEFINISI PEKERJA, GAJI DAN LAIN-LAIN
  • KONTRAK PERKHIDMATAN
  • PENAMATAN KONTRAK PERKHIDMATAN / DISIPLIN, SALAH LAKU DAN
  • SIASATAN DALAMAN
  • GAJI
  • PERLINDUNGAN WANITA
  • FAEDAH-FAEDAH
Learn More

RM1,000.00

  • Availability: in stock
62%OFF
Akta Perhubungan Perusahaan 1967

RM2,600.00 RM1,000.00

Akta Perhubungan Perusahaan 1967 ,
 AKTA-PERHUBUNGAAN-PERUSAHAAN-1967-HRDF-TRAININGS

 How Will You Benefit

Setelah menghadiri modul ini, para peserta akan dapat:

  • Mengetahui Hak Pekerja dan Majikan, dan Kesatuan Sekerja
  • Memahami Perundingan, Perjanjian, Kesan Perjanjian Bersama
  • Mengetahui Perkara Undi Sulit dan Mogok
  • Memahami Mahkamah Perusahaan dan bidang kuasanya

Who Should Attend

  • Kursus ini sesuai untuk Pengurus Sumber Manusia, Ketua Jabatan, Eksekutif, Penyelia, Ketua-kumpulan, dan pekerja-pekerja yang terlibat dalam perkara-perkara berkaitan dengan akta-akta pekerja
  • Peringkat ini sesuai untuk Eksekutif dan keatas

Methodology

Kursus ini akan dikendalikan dengan syarahan interaktif, kajian kursus, dna perbincangan

Module

  • HAK PEKERJA DAN MAJIKAN DAN KESATUAN SEKERJA MASING-MASING
  • CUTI KESATUAN SEKERJA
  • PENGIKTIRAFAN
  • PERUNDINGAN BERSAMA
  • PERJANJIAN BERSAMA
  • KESAN PERJANJIAN BERSAMA
  • SEBAB-SEBAB TIMBULNYA PERTIKAIAN
  • CARA PERUNDINGAN
  • TAFSIRAN / DEFINISI
  • HAK UNTUK MOGOK
  • UNDI SULIT DIANGGAP TIDAK SAH
  • MOGOK
  • MOGOK PERKHIDMATAN PERLU
  • PIKET
  • MAHKAMAH PERUSAHAAN
  • BIDANGKUASA MAHKAMAH PERUSAHAAN
  • KESAN KEPUTUSAN MAHKAMAH PERUSAHAAN
  • KEPUTUSAN MAHKAMAH PERUSAHAAN AKAN MENGIKAT
  • KESAN KEGAGALAN MEMATUHI PERJANJIAN BERSAMA ATAU KEPUTUSAN
  • MAHKAMAH PERUSAHAAN
  • MEMUDARATKAN PEKERJA
  • MAHKAMAH BOLEH PERINTAHKAN PEKERJA BALIK BERKERJA DAN
  • DIBAYAR GAJI KEBELAKANGAN
  • PEMULIHAN DIAMBIL BEKERJA SEMULA DI BAWAH SEKSYEN 20, AKTA
  • PERHUBUNGAN PERUSAHA 1967
  • PEMULIHAN DIAMBIL BEKERJA SEMULA DI BAWAH SEKSYEN 20, AKTA
  • PERHUBUNGAN PERUSAHAAN 1967
  • SEKSYEN 20 AKTA DAN TUJUANNYA
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
Balance Scorecard – Identifying KRA & Setting KPI ,
 Balance-Scorecard-Identifying-KRA-and-Setting-KPI-hrdf-trainings

Introduction

Key Performance Indicators (KPIs) help organizations understand how well they are performing in relation to their strategic goals and objectives. In the broadest sense, a KPI provides the most important performance information that enables organizations or their stakeholders to understand whether the organization is on track or not.

KPIs serve to reduce the complex nature of organizational performance to a small number of key indicators in order to make it more digestible for us. This is the same approach we use in our daily lives. For example, when you go to your doctor he might measure blood pressure, cholesterol levels, heart rate and your body mass index as key indicators of your health. With KPIs we are trying to do the same in our organisations.

How Will You Benefit

To familiarize the staff and to provide them with a sound understanding of :

  • Performance Management
  • Balance Scorecard
  • Identifying KRA
  • setting KPI
  • competencies
  • Forced ranking

Upon completion of this program, participants should be able to:

  • Conduct internal training session for other staff within their department.
  • Act as a point of reference for staff who need assistance to set their KRAs / KPIs

Who Should Attend

This course is designed for Managers and Executives

Methodology

This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise

Module

  • OVERVIEW OF PERFORMANCE MANAGEMENT SYSTEM
  • BALANCE SCORECARD
  • KEY RESULT AREAS (KRA)
  • KEY PERFORMANCE INDICATORS (KPI)
  • COMPETENCIES
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
Behavioral Interviewing Techniques ,
 Behavioral-Interviewing-Techniques-hrdf-trainings

Introduction

Hiring the right candidate is one of the common sources of frustration for HR and Hiring Managers.
It has become increasingly difficult to recruit and retain good people.

In order to hire right, you must have a complete picture of an applicant’s strengths and weaknesses and how they will fit into your organization. Your interview and selection process must include an assessment of their skills, their personality, their work ethic and consideration of compatibility with their immediate supervisor.

The basic premise of the behavioral interview is that past performance is a good predictor of future performance.

This 1-day workshop will equip those involved in the interviewing and selection process with the necessary skills and knowledge to design an effective interview structure and to conduct effective behavioural-based selection interviews.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Learn the Principles and benefits of Behavioral-based interviews
  • Develop effective Behavioral Interview Questions in alignment with job requirements
  • Use Interviewing skills and techniques including active listening, probing, questioning, including reading non-verbal clues or body language
  • Know How to assess the candidate and make recommendations

Who Should Attend

This program is suitable for Human Resource Practitioner/Managers/Executives/Supervisors, Functional & Line Managers/Executives/Supervisors and all personnel involved in handling Recruitment & Selection and Promotion

Methodology

This stimulating program will maximizes the understanding and learning through Interactive lectures, Videos, Brainstorming / Case Studies, Team Activities and Role Play

Module

  • INTRODUCTION AND OVERVIEW
  • FUNDAMENTALS OF BEHAVIORAL-BASED INTERVIEW
  • COMMUNICATION AND LISTENING SKILLS
  • BEHAVIORAL-BASED INTERVIEWING TECHNIQUES
  • INTERVIEWING FRAMEWORK
  • PRACTICAL AND EVALUATION
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
Behavioural – Based Interview Skills ,
 Behavioural-Based-Interview-Skills-HRDF-Trainings

Introduction

Business relies on their employees to be successful. Hiring the right people is imperative, and there are many repercussions when recruiting and selection systems fail. More than just losing money from lack of productivity, hiring the wrong people negatively affects many aspects of daily business and productivity. How do you go about selecting the right person for the right job? Without equipping recruiting managers with proper interview skills and techniques, you may end-up getting a “square peg” for a round hole. Instead of throwing dice, it’s more scientific to conduct proper interview with competency-based behavioral questions and score the candidates more objectively.

This means you give different weights to different competency or behavior. This weightage has to be determined by the management according to what they value most. When you use such a system, your probability of getting the right person will be higher.

If you get the wrong person, you’ll sooner or later have to replace that person and this will incur a cost to you, both monetary and time. Based on research, the financial costs can range from 30% to 150% of an employee’s annual remuneration package, depending on their level in the organization.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Explain the importance of effective interview and hiring of the best candidate
  • Plan and develop behavioral-based interview questions
  • Use appropriate behavioral-based questioning
  • Score and compute behavioral-based question results for hiring decision
  • Explain selection criteria more objectively
  • List the benefits and skills of effective listening
  • Demonstrate building rapport with candidate
  • Identify and use the tools and techniques for interviewing effectively and finding talent

Who Should Attend

This workshop is suitable for Managers, Senior Executives, HR professionals, Line Managers and anyone who has to perform interview for recruitment.

Methodology

  • Lectures
  • Indoor activities
  • Role play
  • Demonstration
  • Group discussion
  • Presentation

Module

  • INTRODUCTION
  • TYPE OF RECRUITMENT
  • HOW TO CONDUCT AN EFFECTIVE INTERVIEW
  • BEHAVIORAL STYLES
  • FUNDAMENTAL INTERVIEW SKILLS
  • COMMON TYPES OF INTERVIEW
  • BEHAVIORAL-BASED INTERVIEW (BBI)
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
Coaching For Towards Organizational Effectiveness Via “Winning KPIs” ,
Coaching-For-Towards-Organizational-Effectiveness-Via-Winning KPIs-HRDF-Trainings

Introduction

Towards Organizational Effectiveness Via “Winning KPIs” is a program that enables participants to clearly set directions and goals in order to move the organization systematically and in a structured manner. This program is directed at ensuring that all principles and Balance Scorecard models are implemented gracefully and effectively

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Deploy a common management model that have profound imp acts on KPIs setting
  • Establish the foundation pillars for implementing KPI
  • Develop and apply KPIs organizational-wide through the KPI Tool-Kit
  • Sustain performance management practice and culture in the organization

Who Should Attend

This course is designed for Manager, Assistant Manager, Senior Manager, Director, Management Director, Manager of Human Resource, Accountant and CEO

Methodology

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program eg. Role plays, group work, video screening, case studies and discussion from individual experience

Module

  • INTRODUCTION
  • TOOL-SET
  • MINDSET
  • ACTION PLAN
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
58%OFF
Compensation And Benefits

RM2,600.00 RM1,100.00

Compensation And Benefits ,
Compensation-And-Benefits-HRDF-Trainings

Introduction

Firms need to ensure that the continuously improve productivity to enhance their competitive edge. The gain from higher productivity will enable firms to rationalize coat and sustain labour cost competitiveness which is crucial in an ever changing economy environment. To ensure that firm remains cost competitive, the issue of linking wages to productivity should be given emphasis. Any increase in wages should be supported by growth in productivity to avoid high cost of production or service provided.

PLWS is a system which establishes the link between wages and productivity. The system will ensure that wage increases commensurate with higher productivity, thus enhancing competitiveness at the firm level. It will also enable employers to develop a wider and systematic approach towards improving productivity and wages, through the active involvement and co-operation of all employees.

The PLWS has a positive effect on employees. Employees are encouraged to be more productive, and perform better, knowing that they will be able to receive a fair share of the gains through their efforts. It is a win – win situation for both employers, and employees as both works together to enhance performance of the firm.

An employee performance management system is a means to ensure that every employee works in a manner which is aligned with organizational goals and which ensure that the employee reaches his maximum potential on the job. Employee performance management systems must take into account recruitment of workers, as only workers with the right attitudes and abilities can perform well, training which ensure employees have the skills and knowledge that need to do a good job and reward systems which encourage workers to continue to perform well. Managing the performance of individual employees is the job of managers and supervisors.

In order to attract workers to retain the best performers, employers need to have a compensation system that will achieve their objectives. Employers need to comply with the relevant laws which relate to payment systems and hours of work, they must decide whether to offer a remuneration rewards to employees. Rewards are usually tied to a worker’s performance on the job are used as a motivational tool to encourage high level of performance

How Will You Benefit

After attending this consultancy program, participants will be able to:-

  • Explain the importance of productivity improvement
  • Describe the main components in a performance management system
  • Discuss the requirements for implementing an appraisal system
  • Explain different types of payment structure, including basic pay, benefits and incentives
  • Explain why employers offer benefits to employees

Who Should Attend

  • This program is suitable for administrators, HR managers and executives or managers responsible for the HR planning, implementation, monitoring and approval for HR management matters. Business owners, company directors or accounts managers or executives are encouraged to attend.
  • For levels of Executives and above.

Methodology

Short lectures/presentations, group discussions, individual/group presentations, short video clips, case study, role plays, and simulation activities

Module

  • PRODUCTIVITY /KPI-LINKED WAGE
  • PERFORMANCE MANAGEMENT
  • REWARDS AND RECOGNITION
  • WELFARE MANAGEMENT
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
62%OFF
Competency Based Behavioral Interviewing ,
 Competency-Based-Behavioral-Interviewing-HRDF-Trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Improve the selection of good performers from the interviewing process
  • Enhance knowledge about how to plan and conduct a structured, behavioral interview

Who Should Attend

Human Resource Manager, Human Resource Executive, Human Resource Officer, and anyone who handles the tasks of interviewing

Methodology

This program will be conducted through interactive lectures, PowerPoint presentation, case study, role-play, and group discussions

Module

  • INTERVIEWING – THE DIFFERENT TYPES
  • COMPETENCY-BASED BEHAVIORAL INTERVIEWING (CBBI)
  • INITIAL TELEPHONE SCREENING INTERVIEW
  • CREATING AN INTERVIEW GUIDE
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
Competency Based Interviewing Skills ,
Competency-Based-Interviewing-Skills-HRDF-TrainingsAkta Kerja 1955 Termasuk (Pindaan 2012)

Introduction

The Competency Based Interviewing Skills programme is a two-day workshop which aims to assist in selecting qualified, successful candidates. Managers will be equipped with current interviewing skills to make their transition from “doer” to “manager” more successful and less stressful. This course will assist to examine your role in building a successful and productive team through proper recruiting, interviewing and hiring practices. You will learn to practice competency based selection techniques that reinforce the importance of relating the interview to the specific job requirements.

How Will You Benefit

Upon completion of this program, the participants will be able to:

  • Use competencies to develop and structure effective interview guides.
  • Manage tools you can use to support your interview evidence to enhance the objectivity of your decisions.
  • Structured methodology as an effective questioning and data gathering tool to enhance your ability to capture the evidence you need to make well informed decisions.
  • Systematically evaluate information gathered from a competency based interview.
  • Awareness of the key challenges and pit-falls associated with interviews that block effective decision making and how to avoid them.
  • Understand about Malaysian Employment Law and how it impacts on the selection process.

Who Should Attend

The course is aimed at managers and interviewing panels in all economic sectors. The manager would be responsible for incorporating the correct interviewing policies and procedures of the organization so as to ensure fairness and consistency across the organization.

Methodology

This stimulating program will maximize participative with interactive discussion, lots of exercises and role plays.

Module

  • PLANNING AND PREPARATION PHASE
  • POSITIONING OF COMPETENCY BASED INTERVIEWING
  • STRUCTURING COMPETENCY BASED INTERVIEWS
  • ACQUIRING EVIDENCE – QUESTIONING & LISTENING SKILLS
  • CONDUCTING A COMPETENCY BASED INTERVIEW
  • MAKING THE SELECTION DECISION
  • REVIEW AND NEXT STEPS
Learn More

RM850.00

  • Availability: in stock
58%OFF
Competency Based Training Needs Analysis ,
Competency-Based-Training-Needs-Analysis-HRDF-Trainings

Introduction

Training has specific goals of improving one’s capability, capacity, productivity and performance. Training helps to enhance competency of employees which leads to overall ORGANIZATIONAL EXCELLENCE!

Competency Based Training Needs Analysis (CBTNA) is the initial stage in the training process. It involves a procedure to determine whether training is needed to address issues with regards to competency.

CBTNA looks at each aspect in an organization, a department, and a specific task or job requirements in order to identify the gaps. Once gaps are identified, a strategic and structured CBTNA system can be effective in identifying, planning, implementing and evaluating the effectiveness of each specified training.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Apply competency model to create, implement and maintain effective competency-based training in organizations
  • Construct custom competency models for employee job performance.
  • Create a competency-based training curriculum system
  • Monitor, create and maintain the performance of competency-sbased training systems. Identify organizational issues currently influencing the company’s training needs
  • Learn about the experiences and results achieved by other organizations which have created and implemented exemplary competency-based training with success

Who Should Attend

This program is suitable for Head of Departments, Training Managers & Executives, HR Managers & Executives, Entrepreneurs and Business Owners. All those who make decisions about training or are involved in analyzing, designing and implementing organizational training plans.

Methodology

The program will use a range of interactive activities – group and individual exercises, case studies and discussions. There will also be formal inputs of theory and models. The aim is to provide a focus for action that will maximize learning.

Module

  • COMPETENCY-BASED HRM
    • Why Are Organizations Moving Towards Competency Based HRM
    • How Are Competencies Assessed
    • Steps In Developing Competency Profiles
    • Critical Success Factors
  • COMPETENCY PROFILING
    • Identifying Needed Competencies
    • Group Exercise: Conducting Competency Profiling Session
    • Identifying Current Competencies
    • Identifying Competencies Gap
  • NEEDS ANALYSIS, ASSESSMENT AND PLANNING IN A COMPETENCY-BASED FORMAT
    • Evaluation Of Your Current Training Programs
    • Conducting Environmental Analysis
    • Results Staff Are Expected To Produce
    • Knowledge And Skills That Staff Need To Develop
  • CREATING A COMPETENCY BASED CURRICULUM PLAN
    • Incorporating Key Business Themes
    • Designing Suitable Curriculum
  • METHODS FOR DEVELOPING COMPETENCY MODELS
    • Conducting Organizational Analysis
    • Developing Competencies – Conceptual, Business, Interpersonal And Technical
  • DESIGNING AND DEVELOPING COMPETENCY BASED LEARNING
    • Breakdown Of Curriculum Modules Into Subordinate Competencies And Job Behavior
    • Curriculum Buy-In
    • Curriculum Design Team
    • Implementation Issues
  • EVALUATING THE PERFORMANCE OF THE COMPETENCY-BASED TRAINING PLAN
    • Reaction To The Program
    • Achievement Of Competencies
    • Application Of Competencies
    • Organizational Impact Of Competency Acquisition
Learn More

RM2,600.00 RM1,100.00

  • Availability: in stock
62%OFF
Conducting An Effective Domestic Inquiry ,
 Conducting-An-Effective-Domestic-Inquiry-HRDF-TRAININGS

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Train the managerial and supervisory level employees to correctly conduct domestic inquiry
  • Participants will gain in depth knowledge of the process of domestic inquiry
  • Mock session and case studies will enable participants to gain hands-on experience

Who Should Attend

This program is suitable for Human Resources Managers / Executives, Managers / Executives, Industrial Relations Managers / Executives, Executives / Secretaries, Supervisory Staff and Staff intending to specialize in Human Resource Management

Methodology

This stimulating program will maximize the understanding and learning through highly practical and experiential workshop session, lectures, discussion, exercises, case studies and experiential tips.

Module

  • BRIEF OUTLINE OF THE INDUSTRIAL RELATION’S SYSTEM IN THE COUNTRY
  • THE EXERCISE OF DISCIPLINE – A MANAGEMENT PREROGATIVE
  • IMPACT OF AN INCORRECT DISCIPLINARY PROCEDURE
  • TYPES OF DISCIPLINE
  • STATUTORY REQUIREMENT FOR DOMESTIC INQUIRY
  • WHAT IS A SHOW CAUSE INQUIRY
  • WHAT IS DOMESTIC INQUIRY
  • THE PRINCIPALS OF NATURAL JUSTICE
  • THE PROCEDURES TO CONDUCT DOMESTIC INQUIRY (STEP BY STEP APPROACH)
  • INTRODUCTION OF SAMPLE CHARGE SESSION SHEET
  • MOCK SESSION (1ST HALF OF SECOND DAY)
  • DECISION OF MOCK SESSION
  • POST MORTEM OF MOCK DOMESTIC INQUIRY SESSION
  • STUDY OF MODEL CASES & CITATION OF THE INDUSTRIAL COURT CASES
  • HUMAN RESOURCES ROLES AFTER THE DOMESTIC INQUIRY
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Consultative Selling Techniques

RM2,600.00 RM1,000.00

Consultative Selling Techniques ,

Introduction

There will always be a “Price War” in almost every industry and most sales person who are untrained would prefer to be in an organization that provides the “Cheapest” product or service in their industry. These untrained individuals are also known as “Order Takers” by some but the fact of the matter is that they are not trained and equipped with the skill as a consultative sales expert. This technique of selling is used by professional sales people who sells big ticket items and they are usually from organizations that are market leaders.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • List down a detailed Sales Process Flow
  • Build and maintain relationship with customer as a consultant
  • Identify different types of customers in their industry
  • Close and gain confidence from their customers
  • Plan and prepare for an appointment
  • Match their customer needs to their product and service
  • Apply effective negotiation strategies

Who Should Attend

Sales Executive, Managers, Directors, Business Development Manager

Methodology

This course will be conducted through interactive lectures, PowerPoint presentation, video presentation, role-play, and group discussions

Module

  • INTRODUCTION
  • THE SALES PROCESS
  • SALES PRESENTATION
  • CLOSING THE SALE
  • HANDLING OBJECTIONS EFFECTIVELY
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Contracts Management – A Business Perspective ,
 Contracts-Management-A-Business-Perspective-HRDF-Trainings

Introduction

“My word is my bond”, an age old saying where the spoken word was so potent and relationships, whether business or otherwise, were conducted based on trust and the reputation of the people involved. The world has changed. Risks of non-performance of either a social contract or business transaction has compounded into costly outcomes. Mere words may not be sufficient to mitigate unforeseen risks. Business organizations are embarking on airtight agreements to eliminate risks that could be managed. A written document that precisely spells out commitment and obligations of each party in a business relationship is the norm now. This written document – a contract, is a complicated, disciplined approach to outline, identify, manage and control the business relationship for mutual benefits of all parties involved. The document is written in precise language to avoid ambiguity and misinterpretations. Any business relationship will encounter challenging situations that may need immediate solutions. However, not all solutions will benefit everyone involved. A contract, then, has to address these and minimize risks and assign responsibilities.

In business contracts are agreement between two or more parties to conduct business in a specific manner that identifies risks and assign responsibilities and commitment of all parties involved. This document is an outcome of intense negotiation. Effectively negotiating, executing and controlling agreements is an important task, yet many organizations do a poor job of managing contracts. While negotiation plays an important role in the culmination of a contract, however it is the execution and management of the contract that ensures a successful business relationship. Failure to manage a contract effectively leads to cost inefficiencies and overruns, scope creep, project delay etc. Improper management of the contract further leads t protracted contract development and negotiation cycles, improper contract approvals, limited contract vi9sibility and control, and an inability to ensure compliance with established contract terms

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand your company needs and objectives
  • Know preliminary work to be done before looking at contracting
  • Understand what is a contract and how it works
  • Understand the contribution of the SOW and RFP in a contract
  • How to manage contract risks
  • How to monitor contract performance and its progress
  • The changing methods of managing contracts through software

Who Should Attend

  • This course is designed for Procurement Managers & Executive, Contract & Client Managers & Executives, Project Managers / Leaders, Finance & Admin Officers, GLC & Government Contract Officers, Entrepreneurs
  • Level for Admin Officers and above

Methodology

This course is essentially participative and practical, emphasizing learning through interactive lectures, group discussions, exercises / cases, questions and answers

Module

  • ESTABLISHING CONTRACT NEEDS
  • PRE-CONTRACT FUNDAMENTALS
  • UNDERSTANDING CONTRACTS
  • THE CONTRACT DRAFTING
  • THE ESSENTIAL PRELIMINARIES OF A CONTRACT
  • CONTRACT PERFORMANCE AND PROGRESS MONITORING
  • SOFTWARE TO MANAGE CONTRACTS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Critical HR Skills In The New Millenium ,
 Critical-HR-Skills-In-The-New-Millenium-hrdf-trainings

Introduction

“It’s people not buildings…that make a company successful. When you reflect for a moment on Robbins’ statement, it is important to note that achieving organizational goals cannot be done without human resources. What is Microsoft without its employees? It’s people – not buildings the equipment or brand names – that really make a company. This point is one that many of us take for granted. It is only when you get bad customer service do you recognize the important role that employees play in making organizations work. But how did these people come to be employees in the organization? How do they came to be selected, how does management know if the employees are performing adequately? And if they are not, what can be done about it?

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Strategic HRM and its linkage to business needs
  • Latest recruitment and selection techniques
  • The compensation administration process and current best practices
  • Employee and organizational development methods
  • Provisions in the Employment Act, OSHA, IRA
  • How to create a more effective Performance Management system
  • Introduction to various HR tools applicable for current scenario and business needs
  • Able to motivate staff with the correct application of HR skills, knowledge and methodology

Who Should Attend

This program is suitable for New HR professionals, HR specialists who have limited generalist experience and professionals who want to learn more about the human resource functions. Also non-HR business professionals desiring a fast track introduction to the business human resources function.

Methodology

Using a workshop approach, this activity based program in interwoven with basic knowledge and theories via PowerPoint presentation, lectures and discussions, group exercises, role-plays and hands on experiences. For evaluation of learning, short quizzes and review activities will be incorporated. As an added value, samples or templates of suggested tools used in HRM processes will be given.

Module

  • STRATEGIC HRM
  • POSITION MANAGEMENT
  • REWARD MANAGEMENT – COMPENSATION AND BENEFITS
  • TRAINING & DEVELOPMENT
  • EMPLOYEE RELATIONS
  • PERFORMANCE MANAGEMENT SYSTEM (PMS)
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
Developing Effective Employee Handbook, Human Resource Policies & Standard Operating Procedures ,
Developing-Effective-Employee-Handbook-Human-Resource-Policies-and-Standard-Operating-Procedures-HRDF-Trainings_aAkta Kerja 1955 Termasuk (Pindaan 2012)

Introduction

Effective Employee Handbook and Human Resource Policies / Standard Procedures clearly describe expectations and clarify employees’ doubts regarding standard policies & procedures, performance and promotion criteria, compensation & benefits provides, fringe benefits entitlement and etc. Human Resource Policies and Procedures must be carefully drafted to be clear and unambiguous to avoid legal disputes and disruption to workflow.

This course is designed to provide useful tips to participants to effectively write or revise your Employee Handbook, Human Resource policies or Standard Procedures, to suit the needs of your respective organizations. Discover and avoid the elements that will turn your policies and practices into liabilities.

How Will You Benefit

At the end of the programme, the participant will be able to:

  • Unwind the mind-boggling doubts on what policies & procedures should be put in writing and disseminate to the employees
  • Understand what elements will turn your written policies and procedures into liability
  • Understand key components to drafting policies and writing an effective Employee Handbook
  • Answer the employees’ queries through an effective Handbook
  • Know how to keep the Company out of Court and prevent disagreement
  • Know how to implement and revise policies / procedures and handbook effectively
  • Ensure the organization’s HR Policies & Procedures are in line with the Labour Laws and relevant legislations.
  • Know how to avoid legal disputes by inserting a Disclaimer.
  • Establish concrete policies, retooled and put in place before contentious issues arises.
  • Discover the one thing every employer must do when modifying a policy to stay legally safe.
  • Have the practical skills and knowledge regarding the most effective and cost-efficient means of drafting, updating and disseminating your Company’s Policies and Procedures to your employees.

Who Should Attend

Human Resource Practitioner, Human Resources Managers / Executives / Supervisors, Office Managers, Administration Managers, Administrators, General Affairs Managers / Executives / Officers, Personal Assistants and Confidential Secretaries

Methodology

Interactive lectures, Group Discussion, Group Exercises, Team Experiential Learning and Case Studies.

Module

  • INTRODUCTION
  • PROS AND CONS OF EMPLOYEE HANDBOOK AND POLICIES / PROCEDURES
  • HOW TO DECIDE WHETHER THERE’S NEED TO REVIEW YOUR EXISTING POLICIES AND PROCEDURE
  • HOW TO AVOID LEGAL DISPUTES BY INSERTING DISCLAIMERS
  • THE CRUCIAL ASPECT OF EMPLOYMENT POLICIES & PROCEDURES
  • THE CRUCIAL ASPECT OF TERMINATION POLICIES & PROCEDURES
  • TEAM EXPERIENTIAL LEARNING
  • RULES AND REGULATIONS POLICIES AND PROCEDURES
  • CODE OF CONDUCT POLICIES AND PROCEDURES
  • SEXUAL HARASSMENT POLICIES AND PROCEDURES
  • PRACTICAL SKILLS AND KNOWLEDGE REGARDING THE MOST EFFECTIVE AND COST-EFFICIENT
  • TEAM EXPERIENTIAL LEARNING
Learn More

RM1,000.00

  • Availability: in stock
62%OFF
Developing Effective Employee Handbook, Human Resource Policies & Standard Operating Procedures ,
 Developing-Effective-Employee-Handbook-Human-Resource-Policies-and-Standard-Operating-Procedures-hrdf-trainings

Introduction

Effective Employee Handbook and Human Resource Policies / Standard Procedures clearly describe expectations and clarify employees’ doubts regarding standard policies & procedures, performance and promotion criteria, compensation & benefits provides, fringe benefits entitlement and etc. Human Resource Policies and Procedures must be carefully drafted to be clear and unambiguous to avoid legal disputes and disruption to workflow.

This course is designed to provide useful tips to participants to effectively write or revise your Employee Handbook, Human Resource policies or Standard Procedures, to suit the needs of your respective organizations. Discover and avoid the elements that will turn your policies and practices into liabilities.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Unwind the mind-boggling doubts on what policies & procedures should be put in writing and disseminate to the employees
  • Understand what elements will turn your written policies and procedures into liability
  • Understand key components to drafting policies and writing an effective Employee Handbook
  • Answer the employees’ queries through an effective Handbook
  • Know how to keep the Company out of Court and prevent disagreement
  • Know how to implement and revise policies / procedures and handbook effectively
  • Ensure the organization’s HR Policies & Procedures are in line with the Labour Laws and relevant legislations.
  • Know how to avoid legal disputes by inserting a Disclaimer.
  • Establish concrete policies, retooled and put in place before contentious issues arises.
  • Discover the one thing every employer must do when modifying a policy to stay legally safe.
  • Have the practical skills and knowledge regarding the most effective and cost-efficient means of drafting, updating and disseminating your Company’s Policies and Procedures to your employees.

Who Should Attend

Human Resource Practitioner, Human Resources Managers / Executives / Supervisors, Office Managers, Administration Managers, Administrators, General Affairs Managers / Executives / Officers, Personal Assistants and Confidential Secretaries

Methodology

Interactive lectures, Group Discussion, Group Exercises, Team Experiential Learning and Case Studies.

Module

  • INTRODUCTION
  • PROS AND CONS OF EMPLOYEE HANDBOOK AND POLICIES / PROCEDURES
  • HOW TO DECIDE WHETHER THERE’S NEED TO REVIEW YOUR EXISTING POLICIES AND PROCEDUR
  • HOW TO AVOID LEGAL DISPUTES BY INSERTING DISCLAIMERSUR
  • THE CRUCIAL ASPECT OF EMPLOYMENT POLICIES & PROCEDURES
  • THE CRUCIAL ASPECT OF TERMINATION POLICIES & PROCEDURES
  • TEAM EXPERIENTIAL LEARNING
  • RULES AND REGULATIONS POLICIES AND PROCEDURES
  • CODE OF CONDUCT POLICIES AND PROCEDURES
  • SEXUAL HARASSMENT POLICIES AND PROCEDURES
  • PRACTICAL SKILLS AND KNOWLEDGE REGARDING THE MOST EFFECTIVE AND COST-EFFICIENT
  • TEAM EXPERIENTIAL LEARNING
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
54%OFF
Developing Effective Employee Handbook, Human Resource Policies & Standard Operating Procedures ,

Introduction

Effective Employee Handbook and Human Resource Policies / Standard Procedures clearly describe expectations and clarify employees’ doubts regarding standard policies & procedures, performance and promotion criteria, compensation & benefits provides, fringe benefits entitlement and etc. Human Resource Policies and Procedures must be carefully drafted to be clear and unambiguous to avoid legal disputes and disruption to workflow.

This course is designed to provide useful tips to participants to effectively write or revise your Employee Handbook, Human Resource policies or Standard Procedures, to suit the needs of your respective organizations. Discover and avoid the elements that will turn your policies and practices into liabilities.

Objective

At the end of the programme, the participant will be able to:

  • Unwind the mind-boggling doubts on what policies & procedures should be put in writing and disseminate to the employees
  • Understand what elements will turn your written policies and procedures into liability
  • Understand key components to drafting policies and writing an effective Employee Handbook
  • Answer the employees’ queries through an effective Handbook
  • Know how to keep the Company out of Court and prevent disagreement
  • Know how to implement and revise policies / procedures and handbook effectively
  • Ensure the organization’s HR Policies & Procedures are in line with the Labour Laws and relevant legislations.
  • Know how to avoid legal disputes by inserting a Disclaimer.
  • Establish concrete policies, retooled and put in place before contentious issues arises.
  • Discover the one thing every employer must do when modifying a policy to stay legally safe.
  • Have the practical skills and knowledge regarding the most effective and cost-efficient means of drafting, updating and disseminating your Company’s Policies and Procedures to your employees.

Who Should Attend

Human Resource Practitioner, Human Resources Managers / Executives / Supervisors, Office Managers, Administration Managers, Administrators, General Affairs Managers / Executives / Officers, Personal Assistants and Confidential Secretaries

Methodology

Interactive lectures, Group Discussion, Group Exercises, Team Experiential Learning and Case Studies.

Module

  • INTRODUCTION
  • PROS AND CONS OF EMPLOYEE HANDBOOK AND POLICIES / PROCEDURES
  • HOW TO DECIDE WHETHER THERE’S NEED TO REVIEW YOUR EXISTING POLICIES AND PROCEDUR
  • HOW TO AVOID LEGAL DISPUTES BY INSERTING DISCLAIMERSUR
  • THE CRUCIAL ASPECT OF EMPLOYMENT POLICIES & PROCEDURES
  • THE CRUCIAL ASPECT OF TERMINATION POLICIES & PROCEDURES
  • TEAM EXPERIENTIAL LEARNING
  • RULES AND REGULATIONS POLICIES AND PROCEDURES
  • CODE OF CONDUCT POLICIES AND PROCEDURES
  • SEXUAL HARASSMENT POLICIES AND PROCEDURES
  • PRACTICAL SKILLS AND KNOWLEDGE REGARDING THE MOST EFFECTIVE AND COST-EFFICIENT
  • TEAM EXPERIENTIAL LEARNING
Learn More

RM2,600.00 RM1,200.00

  • Availability: in stock
62%OFF
Disc Profile & Behavioral Interview Skills ,
 Disc-Profile-and-Behavioral-Interview-Skills-HRDF-Trainings

Introduction

Discover What Drives You & How to Identify Top Talent – Improve Your Hiring ROI thru Understanding and implementing effective Behavioral Interviewing Techniques – and To Increase Your Company’s competitive edge.

“Knowing others is intelligence; knowing yourself is true wisdom. Mastering others is strength, mastering yourself is true power.”

If you want to know the real holdbacks to your success, and how to align with your own true personality traits for not only achievement but a life of fulfillment – this training is for you. Learn how to better understand self and others behavioral styles & personality types: how to best integrate high-performance teams, and individuals who want to identify and maximize their personal strengths.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Disc Profil
    • Take a closer look at each of your four behavioral styles
    • Being aware of your natural and adaptive behavioral styles
    • Understand how you like to communicate and be communicated with
    • Gain insights into how you can be more effective by understanding your behavior
    • Analyze your approach to problem-solving and obtaining results
    • Mark your approach to interacting with people
    • Be able to modify self and manager the other person’s personality

     

  • Behavioral Interview Skills
    • Initiate the role of competencies in developing optimal behavioral-based interview questions
    • Understand the components of optimal behavioral-based interview questions
    • The specific factors that determine optimal candidate responses
    • Possess an instinctive Lie Detector
    • Evaluate candidate responses

Who Should Attend

Managers, Supervisors, Executives who manage people and participants in the selection interviewing of manpower

Methodology

  • Interactive learning
  • Online assessment
  • Exploratory discussions
  • Role Play
  • Mind Power activation

Module

  • WHAT IS DISC?
  • BEHAVIORAL INTERVIEWING SKILLS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Disc Profile and Behavioral Interview Skills ,
Disc-Profile-and-Behavioral-Interview-Skills-HRDF-Trainings_a

Introduction

Discover What Drives You & How to Identify Top Talent – Improve Your Hiring ROI thru Understanding and implementing effective Behavioral Interviewing Techniques – and To Increase Your Company’s competitive edge.

“Knowing others is intelligence; knowing yourself is true wisdom. Mastering others is strength, mastering yourself is true power.”

If you want to know the real holdbacks to your success, and how to align with your own true personality traits for not only achievement but a life of fulfillment – this training is for you. Learn how to better understand self and others behavioral styles & personality types: how to best integrate high-performance teams, and individuals who want to identify and maximize their personal strengths.

How Will You Benefit

Upon completion of this program, the participants will be able to:

Disc Profil

  • Take a closer look at each of your four behavioral styles
  • Being aware of your natural and adaptive behavioral styles
  • Understand how you like to communicate and be communicated with
  • Gain insights into how you can be more effective by understanding your behavior
  • Analyze your approach to problem-solving and obtaining results
  • Mark your approach to interacting with people
  • Be able to modify self and manager the other person’s personality

Behavioral Interview Skills

  • Initiate the role of competencies in developing optimal behavioral-based interview questions
  • Understand the components of optimal behavioral-based interview questions
  • The specific factors that determine optimal candidate responses
  • Possess an instinctive Lie Detector
  • Evaluate candidate responses

Who Should Attend

Managers, Supervisors, Executives who manage people and participants in the selection interviewing of manpower

Methodology

  • Interactive learning
  • Online assessment
  • Exploratory discussions
  • Role Play
  • Mind Power activation.

Module

  • WHAT IS DISC?
  • BEHAVIORAL INTERVIEWING SKILLS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Domestic Inquiry – Becoming The Domestic Inquiry Panel ,
 Domestic-Inquiry-Becoming-The-Domestic-Inquiry-Panel-HRDF-Trainings

Introduction

What are the requirements needed for a Domestic Inquiry (DI) Panel? Most people are reluctant to be on a DI Panel because they know little about their role, the procedures and ‘how’ to decide in ‘what’ manner. The process and requirement though stipulated in the Malaysian Employment Labour Law and in Industrial Relations practices requires hands-on training and knowledge to ensure a proper Domestic Inquiry execution.

How Will You Benefit

This is a tailor-made programme to equip Management and the Middle Management team who are not from a HR background with ‘hands on’ skill and approach in addressing employment related issues at the workplace and become a competent person to handle any DI process and procedures. It is also the objective to have a pool of management personnel that have the ability and knowledge to conduct DI at any time.

Who Should Attend

Managers, supervisors, executives, team leaders, and others who need to equip themselves with interpersonal skills for managing people and departments and contribute to the effectiveness of the organization and individual.

Methodology

Industrial Court Awards and Superior Court Judgments shall form the basis of case studies. Presentation would be conducted in a lively and interactive manner by way of lectures, workshops, group discussions and sharing of experience.

Module

  • WHO SHOULD BE THE DI PANEL?
  • REQUIREMENT TO BECOME A PANEL
  • WHO SHOULD BE THE INVESTIGATING OFFICER (IO)?
  • WHO SHOULD BE THE PROSECUTOR?
  • EVALUATION OF THE CHARGE SHEET
  • DISCIPLINARY PROCEDURE
  • PRINCIPLE OF CONDONATION
  • DOMESTIC INQUIRY PROCEDURE
  • DECIDING THE CASE
  • GUILTY OR NOT GUILTY
  • CONTROLLING THE PROCESS AND THE SESSION
  • HOW TO SUMMARIZE THE FINDINGS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
Domestic Inquiry Process And Industrial Relations For Managers ,
Domestic-Inquiry-Process-And-Industrial-Relations-For-Managers-HRDF-TrainingsAkta Kerja 1955 Termasuk (Pindaan 2012)

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Understand the Domestic Inquiry process
  • Understand the significance and roles of Domestic Inquiry
  • Conduct Domestic Inquiry in their organizations

Who Should Attend

HR Managers, Department Head, Executives and Administrators.

Methodology

This course will be delivered using a mixture of lectures, practical case studies, role-plays, video presentations and group discussion.

Module

  • THE EMPLOYER & EMPLOYEE RELATIONSHIP
  • CASE STUDY
  • THE ROLE OF THE INDUSTRIAL COURT
  • REFERENCE UNDER SECT. 20 INDUSTRIAL RELATIONS ACT 1967
  • CONDUCTING A DOMESTIC INQUIRY
  • DOMESTIC INQUIRY : CASE STUDY
  • DOMESTIC INQUIRY : THE PROCESS
  • MISCONDUCT & WORKMAN
  • DISCIPLINARY ACTION
  • AWARDS
  • QUESTIONS AND ANSWERS ON INDUSTRIAL RELATIONS
Learn More

RM1,000.00

  • Availability: in stock
Effective Applications And Implications Of Employment Act 1955 ,

How Will You Benefit

Upon completion of this program, the participants will be able to:

  • Identify and comply with the latest revision of the Labour Act / Legislations inclusive of the Minimum Wages Act, Minimum Retirement Age Act, Work Regulations (Part-time Workers) 2010 and the Employment Amendment Act 2012
  • Know how to avoid ‘breaching’ the labour legislations and Employees Contracts
  • Preventing abuse to avoid double standards
  • Avoid complaints and staff dissatisfaction
  • Protect your Company’s integrit

Who Should Attend

This course is designed for Human Resource Practitioner, Human Resources Executive/Managers/Supervisors/Officers/Assistants, Office Managers/Administrators, Gneeral Affairs Managers/Executives, Line Managers/Supervisors, Business Owners, Personal Assistants, and all personnel involved in handling human resource matters, affairs and welfare.

Methodology

This stimulating program will maximizes the understanding and learning through interactive lecture, group discussion, case studies and exercises.

Module

  • INTRODUCTION
  • EMPLOYMENT ACT 1955
  • LABOUR COURT AND IR COURT CASE STUDIES
  • QUESTION & ANSWER
Learn More

RM1,000.00

  • Availability: in stock
62%OFF
Efficient Payroll Administration – Are Your Employees Paid Correctly? ,
 Efficient-Payroll-Administration-Are-Your-Employees-Paid-Correctly-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand and apply the law on wages (Employment Act, EPF, SOCSO)
  • Avoid complaints to and prosecution by relevant authorities and payment of fines
  • Pay wages correctly
  • Instill a sense of belonging, leading to higher productivity

Who Should Attend

This program is suitable for Managers / Executives / Clerks dealing with Payroll Human Officers / Assistants

Methodology

This stimulating program will maximize the understanding and learning through lecture, discussion, case studies and practical activities

Module

  • VARIOUS DEFINITIONS
  • PAYMENTS OF WAGES
  • PENALTY
  • OTHER PAYMENT
  • EPF
  • VARIOUS SCHEDULES
  • BENEFITS
  • TO WHOM DOES EPF MONEY BELONGS?
  • SOCSO
  • LAWS ON THE FOLLOWING
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Employers Know Your Rights & Protections Within The Law ,
 Employers-Know-Your-Rights-and-Protections-Within-The-Law-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Avoid unnecessary and costly litigation at the Labour Court and Industrial Court
  • Know the statutory and inherent rights of Employers and Employees
  • Ensure compliance with Employment Contracts by7 employees
  • Know the protection against illegal action by employees
  • Know the remedies available to Employers against indiscipline and poor performance by employees
  • Become aware of their rights under the Law

Who Should Attend

  • This course is designed for Managing Directors, General Managers, Directors, Human Resources / Admin / Finance / Factory Personnel who handle human resource management.
  • Level: For Managers and above.

Methodology

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program e.g. Role-plays, group work, video screening, case studies and discussion from individual experience

Module

  • THE EMPLOYMENT ACT 1955
  • THE INDUSTRIAL RELATIONS ACT 1967
  • EMPLOYERS RIGHTS PERTAINING TO TERMINATION OF CONTRACTS
  • LEGALITIES PERTAINING TO RETRENCHMENT EXERCISES
  • GENERAL PRINCIPLES ENUNCIATION BY THE INDUSTRIAL COURT PERTAINING TO EMPLOYERS RELATIONS
  • THE RECOMMENDATIONS OF THE CODE OF CONDUCT FOR INDUSTRIAL HARMONY 1975 ON “TERMINATIONS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
Employers’ Rights ,

How Will You Benefit

Upon completion of this program, the participants will be able to:

  • Enable Employers to know and execute their rights under the Law.
  • Prevent costly litigation in the Labour Court and Industrial Court.
  • Know the statutory and inherent rights of Employers and Employees.
  • Ensure compliance with Employment Contracts by employees.
  • Understand the right way to apply discipline
  • Know how to conduct a domestic inquiry

Who Should Attend

This course is suitable for Managing Directors, General Managers, Directors, HR / Admin / Finance/ Factory Personnel who handles and are responsible for human resource management.

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • THE EMPLOYMENT ACT 1955 / THE INDUSTRIAL RELATIONS ACT 1967
  • EMPLOYERS RIGHTS PERTAINING TO ACTION
  • EMPLOYERS RIGHTS PERTAINING TO TERMINATING OF CONTRACTS
  • CORRECT STEPS TO TAKE IN THE FOLLOWING SITUATIONS
  • THE INDUSTRIAL COURT AWARDS AND LEGAL PRECEDENTS DISCIPLINE
  • MISCONDUCT
  • DEALING WITH PROBATIONERS / POOR PERFORMANCE
  • DISCIPLINARY PROCEDURES
  • DISMISSAL AND TERMINATION

 

Learn More

RM1,000.00

  • Availability: in stock
62%OFF
Enhancing Efficiency Key Performance Indicator Development ,
 Enhancing-Efficiency-Key-Performance-Indicator-Development-HRDF-TRAININGS

Introduction

The key to success of a business or an organization is dependant on good management information which allows the organization to monitor and evaluate the progress they made. Today, whether we are in the private or public sectors, most of use are concerned with our performance. Accountability for outcome is a rallying cry that has taken our country by storm. Organizations across the nation are shifting from just seeing themselves as accountable for creating and carrying out activities to being responsible for achieving results- meeting goals, fulfilling the objectives, and improving the quality of their services.

In an ideals world, organization would all have vision, mission, goals and objectives. Flowing from those would be the organization’s key performance indicators ( KPIs), the measures by which the organization knows whether it is successful or not. KPIS is one important tool both for translating strategy ( vision and mission) into action and for monitoring progress at a strategic level. When an outcome is monitored and trended with a KPI, the resulting figure tells you the process performance effectiveness.

How Will You Benefit

The KPI development is a course that contains information to assist organization with the implementation of their KPIs. It offers reasons for developing to KPIS, a description of the key components and step by step guidelines in developing the KPI as well as managing the KPIs.

This course will assist quality practitioner and company executive in developing right KPIs for their organization.

Who Should Attend

Accounting Information technology and HR Managers and those who are involved in developing and implementing performance measurement system in their companies. Managers responsible for the execution of strategy in their companies

Methodology

Discussions and presentations /Case Study of Malaysian companies/Action-based learning in developing Balanced Scorecard/Explore business best practices

Module

  • UNDERSTANDING PERFORMANCE INDICATOR THAT LEAD TO EFFECTIVE MANAGEMENT
  • INTRODUCTION TO THE KPI CONCEPT AND PERFORMANCE MEASUREMENT
  • UNDERSTANDING CRITICAL SUCCESS FACTORS
  • DEFINING THE KEY PERFORMANCE INDICATORS ( KPIS) AND KEY RESULT AREA
  • SETTING OBJECTIVES, REFERENCE POINTS AND INDICATORS REQUIRED
  • PERFORMANCE MEASUREMENT
  • SETTING DEPARTMENTAL AND INTERDEPARTMENTAL KPI
  • DEVELOPING THE KPIS
  • KPI SAMPLES : FROM CSF TO KPIS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Enneagram Profiling And Behavioral Interview (Managerial Program) ,

Introduction

An effective talent search and interviewing program that provide the end to end blue print of recruiting the right person. Synergized with Enneagram Personality Mapping technique to empower managers, HOD and HR personnel to identify right candidate through inner quality, true personality and behavioral pattern.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Knowing how to define JD and the required knowledge, skill and experience to recruit right for the job.
  • Mastering Behavioral Interview (BI) questioning technique that reveal applicant true self, attitude and belief system.
  • Mastering the principle of effective recruitment and knowing what to involve and when to involve.
  • Understand personality component to hire right for the position as well as a team context.
  • Understand the needs of task based quality, people based or direction based.
  • Mastering Personality Mapping technique for effective candidate screening and profiling.

Who Should Attend

This program is a must buy-in for HR or Recruitment Manager, department manager and Head of Department

Methodology

Program is deliver through Accelerated Learning Model, which involved high level of interaction between participants and trainers and among participants, with immediate application of knowledge and technique in group discussion and presentation.

Highly recommend for medium size of 10 to maximum 20 participants to allow sufficient level of interaction and involvement for 2 days workshop style program.

Module

  • RECRUITING TALENT WITH BEHAVIORAL INTERVIEW
  • CRITICAL SEARCH & SOCIAL PROFILING
  • ENNEAGRAM PEOPLE MASTERY TOOL
  • THE INTERVIEWING PROCESS
  • BEYOND THE INTERVIEW
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Essential HRM Skills For Non-HR Managers and New HR Personnel ,
 Essential-HRM-Skills-For-Non-HR-Managers-and-New-HR-Personnel-hrdf-trainings

Introduction

The evolvement of employees today from ‘yester-years’ have created a new gap for the modern Managers. Today, it is imperative for all Managers, albeit those involved directly with Human Resource matters and those indirectly involved, through their roles as Superiors, to be aware of all aspects of Human Resource Management.

Human Resource Management is no longer a simple task. Today, employer-employee relationship has become complex, governed by various legislations which need to be understood and which employers must conduct their employees’ relationship within the parameters. Therefore, it is crucial that anyone involved in Employees Supervision and Management, to be aware of the basic interpretations of the Labour Laws.

This programme is customized to cultivate the necessary basic Human Resource Management skills for non-HR personnel as well as those newly promoted or newly recruited HR personnel

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the role and functions of HRM in an organization
  • Know the main recruitment and interview methods
  • Know how to design interview questions and conduct interview to get the right employees
  • Identify KRA / KPI with subordinates
  • Understand the importance of Pay Equity
  • Know the basic disciplinary process
  • Importance of Counseling and Managing Subordinates
  • Understand the importance of Disciplinary enforcement & management and its correlation with employee motivation
  • Comply with the relevant Employment Act
  • Know how to avoid ‘breaching’ the Employment legislations and Employees Contracts
  • Protect your Company’s Integrity

Who Should Attend

Non-HR Managers / Executives / Supervisors, Human Resource Executives / Supervisors / Assistants, Line Managers/Executives / Supervisors, Newly appointed Human Resource Managers and anyone with subordinates

Methodology

Interactive lectures, Group Discussion, Team Experiential Learning and Case Studies

Module

  • INTRODUCTION
  • RECRUITMENT / INTERVIEW / SELECTION
  • UNDERSTANDING RELEVANCE OF EMPLOYEE DEVELOPMENT PROGRAMME
  • PERFORMANCE MANAGEMENT AND APPRAISALS
  • EMPLOYMENT ACT 1955
  • APPLICATIONS AND EMPLOYMENT
  • COMPENSATION AND BENEFITS
  • DISCIPLINARY AND TERMINATION OF EMPLOYMENT
  • EMPLOYEE RELATIONS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
Handling Discipline And Domestic Inquiry ,
 Handling-Discipline-And-Domestic-Inquiry-HRDF-Trainings

Introduction

Beside profits, one thing that a company cannot do without is an efficient worker. To produce and maintain the high level of quality of manpower, the need to control and manage the employees is the most essential part of the duty of HR. Dealing with difficult employees needs more than just patience and understanding. The immediate superior would have to acquire certain skills and knowledge for them to handle the employees with fair and just action.

Some may ask what the right step to handle a misconduct is. Is this a major or a minor misconduct? This program will equip you with all the information you need to handle your employees correctly.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Explain in practical approach on disciple procedure and domestic inquiry.
  • Provide detail explanation on appointment and roles of investigation officers, prosecutors and penal members
  • Ensure all participants to participate actively in carrying out proper investigation and handling proper domestic inquiry after the program.
  • Understand the importance of discipline procedure in work place.
  • Know how to apply the disciplinary action when a misconduct happen in their workplace or section.
  • Know better the right of employers and employees
  • Understanding the responsibility as a prosecutor or panel member in DI.
  • Know how to conduct a proper Domestic Inquiry.

Who Should Attend

This program is suitable for Senior Managers, Managers, Head of Department, Human Resource Support Staff & anyone who has human resource functional responsibility and supervisors

Methodology

This program is essentially participative. There will be group interaction and lectures.

Module

  • DOMESTIC INQUIRY
  • APPOINTMENT OF THE PANEL IN DI
  • THE DECISION OF DI
  • INVESTIGATION NOTES – TITLE
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
35%OFF
High Impact Interview Skills (HIIS) – Behavioral Techniques ,
 High-Impact-Interview-Skills-HIIS-Behavioral-Techniques-hrdf-trainings

Introduction

Today’s marketplace is highly competitive and every organization is looking for people who can make an effective difference to their company’s bottom-line. In a challenging economy where the interview candidates are largely unproven and untested in your company’s context, how do you cut through the clutter of applications and select the best candidate for the job?

This program is an intensive, hands-on, activity driven program that teaches unique skills that boost your effectiveness as an interviewer through increased understanding and effective implementation of the interview process. Using the latest modern concepts in HR practices worldwide, it helps sharpen the interviewing skills of even experienced interviewers, empowering you to take advantage of every interview opportunity to source for the best candidates. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing the interview candidates every time.

High Impact Interview Skills focuses on the following areas:

  • Communication
  • Nonverbal skills
  • Listening
  • Questioning
  • Technology

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Select the best candidates for jobs based on facts, and not just on personal assessments and evaluations
  • Be more effective in selection criteria
  • Use various interviewing strategies to develop winning outcomes
  • Conclude the interview with minimum effort and maximum results in time and profitability
  • Use technology for profiling on personality and attitude

Who Should Attend

This program is suitable for Executives, supervisors, managers, team leaders, HR personnel, secretaries, administrators and everyone who is responsible for effective interviewing and recruiting talent for new and existing positions within the organization

Methodology

To change your direction, shift your thinking.

However long ago you learnt to ride a bicycle, it’s likely an experience you’ve never forgotten. The skill remains with you today. When was your last corporate training program? How much of what was learnt is actively applied in your business today? Are all that remains the workshop manuals left on your shelf?

Our programs are initiatives that last. They encourage new ways of thinking. They open up ways to create extraordinary achievements. We believe individual behavior and attitude contribute significantly to the overall excellence of your organization. So we focus on what really matters.

Our unique methodology of combining experiential, instructional and discovery learning, and supported by modern coaching technology, creates powerful shifts in attitudes and behavior that will encourage sustainable change in your organization. These changes make an impact on results where it matters.

In our programs, you can expect an extensive use of case studies, debriefing, dyads, facilitated coaching, feedback, games and activities, group discussions, lectures, psychodramas, simulations, story-telling and structured instruments.

Module

  • OVERVIEW
  • KEY PILLARS IN COMMUNICATION
  • BEHAVIORAL INTERVIEW
  • COMPETENCY-BASED INTERVIEW
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
How A Good Recruiter Conducts An Effective Behavioural And Competent Based Interview ,
 How-A-Good-Recruiter-Conducts-An-Effective-Behavioural-And-Competent-Based-Interview-hrdf-trainings

Introduction

In today’s business climate organizations are being required to do more with less due to staff and budget reductions, increased competition and the decrease of available talent. For these reasons it is critical that organizations know how to hire well.

A behaviorally and competency-based structured interview process is likely to increase the likelihood of hiring the right person for the position, and ensure that the hiring process is consistent and fair. If interview questions are based on validated position and organization-specific competencies, the questions are asked in a structured way to determine how the candidate responded to similar situations in the past then the probability that right person is hired for the position is greatly enhanced.

Competency-Based Interviewing is a style of interviewing that was developed in the 1970’s by industrial psychologists. Currently, many organizations are using competency-based interviewing but they do not adequately train their interviewers on how to conduct such interviews. This course aims to equip anyone who needs to participate in selection interview with the right skills to select the best candidate.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Learn the Principles and benefits of competency-based interviews
  • Develop effective interview questions in alignment with job requirements and selection criteria
  • Use Interviewing skills and techniques including active listening, probing, questioning, reading non-verbal clues or body language
  • Know How to assess the candidate and make recommendations
  • Apply Human Behaviors in an interviewing situation

Who Should Attend

This course is designed for Managers, Executives, Supervisors and new HR Executives who have to conduct selection interviews

Methodology

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program e.g. Role-plays, group work, video screening, case studies and discussion from individual experience

Module

  • INTRODUCTION AND OVERVIEW
  • FUNDAMENTALS OF COMPETENCY-BASED INTERVIEW
  • COMMUNICATION STYLES
  • EFFECTIVE LISTENING
  • INTERVIEWING TECHNIQUES
  • PLANNING THE INTERVIEW
  • RATING INTERVIEW
  • INTERVIEW TOOLS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
How To Conduct An Effective Misconduct And Domestic Inquiry ,
 How-To-Conduct-An-Effective-Misconduct-And-Domestic-Inquiry-HRDF-Trainings

Introduction

Beside profits, one thing that a company cannot do without is an efficient worker. To produce and maintain the high level of quality of manpower, the need to control and manage the employees is the most essential part of the duty of HR. Dealing with difficult employees needs more than just patience and understanding. The immediate superior would have to acquire certain skills and knowledge for them to handle the employees with fair and just action.

Some may ask what the right step to handle a misconduct is. Is this a major or a minor misconduct? This program will equip you with all the information you need to handle your employees correctly.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Explain in practical approach on disciple procedure and domestic inquiry.
  • Provide detail explanation on appointment and roles of investigation officers, prosecutors and penal members
  • Ensure all participants to participate actively in carrying out proper investigation and handling proper domestic inquiry after the program.
  • Understand the different the important of discipline procedure in work place.
  • Know how to apply the disciplinary action when a misconduct happen in their workplace or section.
  • Know better the right of employers and employees
  • Understanding the responsibility as a prosecutor or panel member in DI.
  • Know how to conduct a proper Domestic Inquiry.

Who Should Attend

This program is suitable for Senior Managers, Managers, Head of Department, Human Resource Support Staff & anyone who has human resource functional responsibility and supervisors

Methodology

Senior Managers, Managers, Head of Department, Human Resource Support Staff & anyone who has human resource functional responsibility and supervisors

Module

  • INTRODUCTION
  • DOMESTIC INQUIRY
  • FUNCTION OF THE PANEL IN DI
  • FACTS
  • INVESTIGATION NOTES – TITLE
  • RIGHTS TO MANAGE AND HANDLE EMPLOYEES
Learn More

RM1,300.00

  • Availability: in stock
62%OFF
How To Conduct Staff Induction And Orientation At Workplace ,
 How-To-Conduct-Staff-Induction-And-Orientation-At-Workplace-HRDF-Trainings

Introduction

Orientation or Induction is the first important step in the process of human resource management. It involves familiarisation of the newly appointed employees to the work environment of the organisation as well as to the fellow employees. Induction is a socialising process by which the organisation seeks to make an individual its agent for the achievement of its objectives. The new employees should be oriented to the organisation and to its policies, rules and regulations.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Build up the new employee’s confidence in the organisation and in himself so that he may become an efficient employee.
  • Develop among the newcomers a feeling of loyalty towards the organisation.
  • Foster a close and cordial relationship among the employees.
  • Ensure that the new employees do not form a false impression and negative attitude towards the organisation or the job.

Who Should Attend

This program is suitable for Senior Managers, HODs and HR

Methodology

This is a highly interactive training programme, whereby participants are to gain the learning points through experiential activities.

  • Lecture 30 %
  • Case studies
  • Group Discussion
  • Role play

Module

  • THE BASICS OF ORIENTATION AND INDUCTION
  • WHO SHOULD BE INVOLVED, WHAT ARE THE ELEMENTS, WHAT ARE THE BENEFITS
  • REQUISITES OF AN EFFECTIVE PROGRAMME
  • THE CHALLENGES OF ORIENTATION AND INDUCTION PROGRAMME
  • THE CRITICAL COMPONENTS OF ORIENTATION AND INDUCTION PROGRAMME – GENERAL ORGANIZATION
  • THE CRITICAL COMPONENTS OF ORIENTATION AND INDUCTION PROGRAMME – JOB AND DEPARTMENT
  • THE CRITICAL COMPONENTS OF ORIENTATION AND INDUCTION PROGRAMME INDIVIDUAL
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
How To Hire Smart

RM2,600.00 RM1,000.00

How To Hire Smart ,
 How-To-Hire-Smart-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Enhance their skills in selecting the most appropriate candidate for the job

Who Should Attend

People involved in hiring of manpower at lower and higher levels

Methodology

This course will be presented via Interactive Lectures, Role-Play, Group and Individual Exercises as well as Video Clips

Module

  • INTRODUCTION
  • DETERMINING KEY REQUIREMENTS
  • EFFECTIVE ADVERTISING
  • PRE-INTERVIEW SCREENING
  • HOW TO INTERVIEW SMART
  • MANAGING REFERENCES
  • HOW TO SELECT SMART
  • USE OF PERSONAL PROFILE IN SELECTION
  • RELIABILITY OF EXECUTIVE SEARCH COMPANIES
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
How To Make Sure You Hire The Right People – Introducing NLP To The Hiring Process ,
 How-To -Make-Sure-You-Hire-The-Right-People-Introducing-NLP-To-The-Hiring-Process-hrdf-trainings

Introduction

How do you hire the right people? Very, very carefully! Hiring people, or rather finding the right people, for your organisation is the biggest, most challenging process. The challenge is that naturally, the candidate is putting his best foot forward, but you need to see both his feet.

The candidate is on his or her best behaviour, is punctual, provides a firm handshake, makes great eye contact, and has very positive body language. The candidate also has the best answers you’ve heard in a while. Well, you get the picture.

Introducing Neuro-Linguistic Programming (NLP) to the hiring process adds valuable additional dimensions. By using NLP techniques to determine the working preferences and motivations of the candidate, and matching them to what the job requires, you can make a much more effective appointment. In addition, using precision questions to interview, you will be able to uncover valuable information about the individual and their most deeply held beliefs, attitudes and thinking patterns. All these indicate how well someone is suited to a job and to the culture of the company.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Recognize language and behavioural patterns
  • Use structured behavioural-based questions successfully to break past the standard prepared answers
  • Understand the difference between open-ended and closed-ended questions
  • Elicit career values of the candidate for better assessment
  • Discover people’s level of initiative
  • Improve listening skills
  • Manage own state of mind in preparation for each new candidate

Who Should Attend

  • This program is a must buy-in for Executives and Managers
  • Level : Executives and above

Methodology

This stimulating program will maximize understanding and learning through Dynamic, highly interactive & engaging presentation, Individual and group discussions, Experience, reflective and fun learning activities and practices and Psychological techniques of NLP

Module

  • INTRODUCTION & EXPECTATION SETTINGS
  • WHAT IS NLP?
  • UNDERSTANDING BEHAVIOURAL STYLES
  • BODY LANGUAGE & EXPRESSIONS
  • DEVELOPING YOUR SENSORY ACUITY
  • RAPPORT
  • GETTING PASS LANGUAGE FILTERS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock

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