RM2,600.00 RM1,300.00
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Objective
How Will You BenefitUpon completion of this programme, the participants will be able to :
Who Should AttendThis program is suitable for Non-Executives & Executives MethodologyThis is a highly interactive training program, whereby participants are to gain the learning points through experiential activities. Module
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RM2,600.00 RM1,300.00
RM2,600.00 RM1,300.00
![]() |
Objective
How Will You BenefitUpon completion of this programme, the participants will be able to :
Who Should AttendThis program is suitable for Non-Executives & Executives MethodologyThis is a highly interactive training program, whereby participants are to gain the learning points through experiential activities. Module
|
RM2,600.00 RM1,300.00
RM2,600.00 RM2,100.00
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Introduction:In a 2 day workshop, you will learn the key techniques and approaches to design the best presentation ever that will engage your audience and leave lasting impressions. To begin, you will learn core concepts to start your journey into the exciting world of Amazing Sticky Presentations.
How Will You BenefitAt the end of this course the student will:
Who Should AttendThese workshops are suitable for individuals who want to design presentations that are unique leaving lasting impressions. Anyone from senior executives to customer facing individuals in sales and marketing related functions, manager and team leaders, trainers, heads of departments who need to present either upwards or downwards, and individuals who assists in the development of presentations. MethodologyThe workshop features adult learning styles that is both interactive and engaging. Participants will benefit from the immediate applications of the concepts learned. The exercises and role play in the workshop encourages out-of-the-box thinking and experimentation of advanced techniques. |
RM2,600.00 RM2,100.00
RM2,600.00 RM1,200.00
IntroductionDo you want to handle conversations with ease and confidence? Do you want get results will minimal effort? What if you could just say the word and it was done? What if people looked at you expecting to be led, because you were so trustable and wise? Communication takes up a major part of any person’s workday. The art of good communication includes a whole host of interaction points like sharing of information, asking for and offering help, coaching team members, working with different departments on a common project, interacting with clients, presenting an idea or product, closing a sale, negotiating with business partners, and so on. You deal with people professionally and personally every day. Any new skill that improves your communication with your colleagues, boss, clients and your family can have profound effects on your self-esteem, personality and subsequently your productivity. We all know how costly miscommunication can be. The best way to deal with this is to practice the correct communication methods until they become second nature to us. Fortunately, there has been great progress on discovering and implementing a variety of psychological techniques to enhance our communication with others and even our competitors. These well-tested practical techniques can be applied to everyday situations to enhance their influence on people and know how to handle a variety of complex situations when confronted with. Practical applications will also be introduced that participants can add to their daily interaction with people. Learn how to use gestures and body language convincingly, utilizing the right words for the best effect, and picking up the “hidden” response signals from others. At the end of the workshop, expect to be equipped with the mindset and skillset to create that quantum leap in communication! ObjectiveUpon completion of this program, participants will be able to:
Who Should AttendThis program is suitable for Officer, Executives, Managers, Supervisors and Team Leader. MethodologyThis stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities. Module
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RM2,600.00 RM1,200.00
RM2,600.00 RM1,200.00
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IntroductionPositively influence others via an effective communication strategies, based on building relationship and elevator pitch to achieve the desired goals. Experience many ways of elevator business pitch as conversation starters. Increase participants’ motivation level and trust in their communication strengths. Acquire tactful ways of probing to encourage the customer to start talking, product/service benefit elaboration, followed by ‘sell to themselves’ statements. Designed and delivered for maximum learning in an interactive and fun way. Learning modes – Cognitive (knowledge; mental), Psychomotor (skills; physical), Affective (attitude; feelings) BenefitsUpon completion of the program, participants should be able to develop their knowledge, skill and values and able to achieve the following learning objectives:
Objective
Who Should AttendThis program can be further customized to cater for various groups of executives, Individual Contributors, People Managers and Manager’s Manager MethodologyThe trainer uses a wide range of practical, enjoyable, tried and tested approaches to bring out the best in you. You’ll find your learning highly interactive, supportive and fun. Module
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RM2,600.00 RM1,200.00
RM2,600.00 RM1,100.00
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Introduction:Presenting a professional image is extremely important for any company who wishes to grow to greater heights. The professional image has to be portrayed at all times; be it face to face or via the telephone. You see…good customer service and effective communication is the core of any successful organization. In today’s world the telephone is one of the most important tools used to do business in any organization. Taking care of your customers over the telephone and making them feel well informed and appreciated is essential. The customer experience that your team creates via the telephone has a profound impact on a customer’s perception of your business – positive AND negative! Delivering the best telephone experience possible is one of the easiest ways to make your customers happy. Without it, all of the money spent on marketing and advertising to gain new customers may be wasted if they go away unhappy, or worse, do not return or do not pass along positive word-of-mouth. Good telephone etiquette and good customer service can turn a first-time customer into a loyal repeat customer. Most people have the basic telephone etiquette in areas such as answering the phone in a professional manner and greeting the customer. However, many lack the crucial etiquette and speaking and listening skills that set apart profitable and professional organizations. There are many ways to insure the telephone is being used in the most effective manner possible. In this training, you will acquire several key skills to insure that your telephone manner is working for you and not against you. How Will You BenefitAt the end of the training program, participants will be able to:
Who Should AttendAll staffs who needs to communicate in a confident, efficient and friendly manner on the telephone and who are dealing with customers. MethodologyThe training workshop will use a range of interactive activities – group and individual exercises, role plays and discussions. There will also be formal inputs of theory and models. The aim is to provide a focus for action that will maximize learning. “Experiential Learning” method is used and is geared towards effective application of what has been learned in order to maximize the value of the course to both the individual participant and his/her organization. Module
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RM2,600.00 RM1,100.00
RM2,600.00 RM1,100.00
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Introduction:Do you want to handle conversations with ease and confidence? Do you want get results will minimal effort? What if you could just say the word and it was done? What if people looked at you expecting to be led, because you were so trustable and wise? Are your teams struggling with their career goals, and often feel demotivated and left behind when compared to their successful peers? In the quiet moments of reflection, do you have this inner thought that you can do better, that you can be better? You deal with people professionally and personally everyday. Any new skill that improves your communication with your colleagues, boss, clients and your family can have profound effects on your self-esteem, personality and subsequently your productivity. We all know how costly miscommunication can be. The best way to deal with this is to practice the correct communication methods until they become second nature to us. A well-bonded team at work can be far more productive than a collection of individuals with no day-to-day emphasis on the success of the team. Fortunately, there has been great progress on discovering and implementing a variety of psychological techniques to enhance our communication with others and even our competitors. These well-tested practical techniques can be applied to everyday situations to enhance their influence on people and know how to handle a variety of complex situations when confronted with. How Will You BenefitAt the end of the training program, participants will be able to:
Who Should Attend
MethodologyThis highly interactive workshop is delivered with a combination of training techniques to ensure that the participants are always engaged and challenged to stimulate results. Participants can expect:
Module
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RM2,600.00 RM1,100.00
RM2,600.00 RM1,200.00
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ObjectiveUpon completion of this programme, the participants will be able to:
Who Should AttendThis course is suitable for those who want to improve their verbal and written business communication. It caters to all levels in your organization. MethodologyThis interactive program will maximize the understanding and learning through lectures, pronunciation practice (includes sing-along sessions to help the participants hear correctly pronounced words by their favourite singers and tongue twisters), role plays, correcting grammar mistakes (sharpens the participants’ understanding of English grammar rule) and discussions. Module
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RM2,600.00 RM1,200.00
RM1,300.00 RM850.00
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ObjectiveUpon completion of this programme, the participants will be able to:
Who Should AttendThis course is suitable for those who want to improve their verbal and written business communication. It caters to all levels in your organization. MethodologyThis interactive program will maximize the understanding and learning through lectures, pronunciation practice (includes sing-along sessions to help the participants hear correctly pronounced words by their favourite singers and tongue twisters), role plays, correcting grammar mistakes (sharpens the participants’ understanding of English grammar rule) and discussions. ModuleModule 1 – Greeting people
Module 2 – Mind Your Grammar 1
Module 3 – Ask for information
Module 4 – Mind Your Grammar 2
Module 5 – Telephony skills
Module 6 – Mind Your Grammar 3
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RM1,300.00 RM850.00
RM2,600.00 RM1,100.00
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IntroductionThere are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.” – Dale Carnegie In today’s competitive business environment, English is increasingly becoming the global language of communication in the commercial world. However, effectively using English in the workplace requires a very specific and demanding knowledge of business-centred grammar and vocabulary. This course will help you improve your English skills (Spoken & Written) in a business and professional setting. Objective
Who Should AttendThis program is a must buy-in for Managers , Executives & Non – Executives who wish to improve their Basic English language in a commercial or business context in the shortest time possible. Level: Executives and above MethodologyParticipative and practical – An interactive and practical approach incorporating group discussions / exercises, presentations and role-plays. Module
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RM2,600.00 RM1,100.00
RM2,600.00 RM1,200.00
IntroductionBusiness Storytelling is a pivotal part of marketing, communications and business. Storytelling can and should be used in any business because it can drive loyalty, advocacy, and trust. This presentation workshop deals with skills of Presentation and Persuasion in the face of complex solutions. It focuses on the bigger picture and helps to engage the audience emotionally which gets the audience excited to buy into your idea. The Business Storytelling Workshop is an experiential instructor-led workshop designed to help participants to create a compelling message that is clear to their audience and helps them to take action on your ideas. Participants will learn how to put together a message that resonates with the audience and helps them to make decisions. Participants will learn techniques for delivering their message with impact, power and influence. Objective
Who Should AttendEveryone who needs to develop their presentation skills, speak in front of groups or sell ideas to others. MethodologyThis is an experiential workshop where participants will practice and apply what they have learned, hone their presentation skills, self-assess and receive feedback. With built-in time for practice, coaching, and feedback, the participants will refine their own content into a powerful presentation. Module
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RM2,600.00 RM1,200.00
RM1,300.00 RM800.00
IntroductionToday’s administrative professionals do it all! As an integral member of the management team, you’ve got to be a dynamic PR representative, a great problem-solver, a scheduling magician, a savvy communicator, a strategic time administrator — Let us look at exactly how much your hard work, relentless effort and important contributions impact your organization, including its bottom line. The focus is on YOU! Objective
Who Should AttendThis program is suitable for Administrative Professional, Office Administrator, Admin Executive, Secretaries and Senior Clerks MethodologyThis unconventional program is structured to be lively and interesting as we learn best in moments of enjoyment. It flows with participants’ needs and wants. Training methods will include applied behavioral and NLP techniques, video clips, demonstrations, role-plays, games, experiential activities, board- games, exploratory discussions and learning through sharing Module
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RM1,300.00 RM800.00