Introduction

With the enforcement of the Personal Data Protection (PDP) Act 2010 (Act 709), the operational landscape for human resource management has changed.

The Act tasks the employers with a series of obligations relating to the collection, use, disclosure and retention of the personal data in their control, including data of employees, job applicants, former workers, outsourced service providers, vendors and customers.

YOU – HR may still be in the dark about the multi-dimensional effect of the PDP Act 2010 on the employment relationship. Many practical issues arose in the workplace and throughout the employment lifecycle. In today’s digital world, personal data has emerged as something that is valuable and needs to be taken care of. Besides ensuring the privacy and security of individuals, the protection and integrity of personal data are also important for business reputation and success.

The Personal Data Protection Act 2010 aims at regulating the processing of personal data in commercial transactions. The proper implementation of the legislative scheme and its compliance by the business sector will move Malaysia a long way towards meeting the data protection requirements imposed by major trading partners around the world.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

• Understand the sets of obligations framed by the Personal Data Protection Act 2010 from the perspective of Human Resource (HR) managers.
• Be aware of the key definitions, terms, subjects and scope of the PDPA 2010
• Know the Personal Data Protection principles – its scope, exemptions as well as arising issues in the context of workplace relationship
• Appreciate the steps required to prepare themselves and their organization in complying with the requirements of the PDP Act 2010
• Recall practical issues and problems relating to personal data protection in the workplace and to recommend solution identify and plan on the framework for data privacy policy in their workplace

Who Should Attend

This program is suitable for HR Dept, All HODs, Purchasing Dept, Sales, Finance, Directors, CEOs and COOs

Methodology

This stimulating program will maximize the understanding and learning through Interactive lectures, exploratory discussions and case studies

Module

• GENERAL PRINCIPLES ON PERSONAL DATA PROTECTION ACT 2010
• NOTICE AND CHOICE PRINCIPLE
• THE WHAT, WHEN AND HOW OF COMPLIANCE
• ALIGNING HR MANAGEMENT WITH THE DATA PROTECTION PRINCIPLES
• PRACTICAL ISSUES AND LESSONS ON MANAGING PERSONAL DATA IN THE WORKPLACE

Introduction

Managers talk a lot about employee performance. There’s constant pressure to achieve performance targets, to reach higher performance levels, and to ensure that people’s work supports and furthers the organisation’s goals. Performance management is the process to manage this performance.

Key Performance Indicators (KPI) is a quantifiable metric that reflects how well an organisation is achieving its stated goals and objectives. If your KPI is inappropriate the resulting behaviours may be counterproductive. It is important for organisations to choose the correct KPIs for business performance, it is equally useful of managers and employees define KPIs for members of their team.

This half day training will show managers/supervisors how to get the best out of others and how to develop principles, practices and behaviours to support high performance working.

This course aims to:

• Give you the knowledge and skills to define the characteristics and purpose of positive performance management
• Understand the connection between reward, resourcing and performance
• Recognise good and poor performance and identify how to manage this
• Demonstrate how to effectively structure a performance review meeting to achieve agreement

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Dealing with poor performance
• Turning good performance into great performance
• The link between leadership behaviours and performance and how to create a high performance culture through effective application of expectation setting, empowerment, evaluation, rewards and effective feedback
• Techniques to conduct effective everyday performance conversations and give fair and accurate feedback
• Link the overarching organisational goals with various departments and individual goals

Who Should Attend

This program is suitable for executives, supervisors and managers

Methodology

This course is essentially participative and practical, emphasizing learning through experience, from structured activities in the program eg. Role plays, group work, video screening, case studies and discussion from individual experience

Module

• UNDERSTANDING THE RATIONALE FOR PERFORMANCE MANAGEMENT
• THE IMPORTANCE OF PRE-EMPTING PERFORMANCE ISSUES
• DEALING WITH POOR PERFORMANCE
• IMPLEMENTING A PERFORMANCE MANAGEMENT PROCESS: A BEST PRACTICE APPROACH

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Enhance their skills in selecting the most appropriate candidate for the job

Who Should Attend

People involved in hiring of manpower at lower and higher levels

Methodology

This course will be presented via Interactive Lectures, Role-Play, Group and Individual Exercises as well as Video Clips

Module

• INTRODUCTION
• DETERMINING KEY REQUIREMENTS
• EFFECTIVE ADVERTISING
• PRE-INTERVIEW SCREENING
• HOW TO INTERVIEW SMART
• MANAGING REFERENCES
• HOW TO SELECT SMART
• USE OF PERSONAL PROFILE IN SELECTION
• RELIABILITY OF EXECUTIVE SEARCH COMPANIES