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MyFreelys Academy is establish as a “Training and Development” platform, promoting the best practice of Human Resource Management. Aiming to be the leading training academy for Human Resource Management in Malaysia, MyFreelys Academy aims to train more than 5,000 competent HR professionals and practitioners in both the private and public sectors in the next 10 years. The wide array of professional training courses, and public course offered will put MyFreelys Academy at the frontline of the industry as the leading Human Resource Management in the country. This is inline with its founder’s vision & aspiration as to be the professional body authorized to certify HR practitioners in Malaysia one day.

Clients' Testimonials

How to close deals over the phone within 24 hours

Lesley (trainer for "How to close deals over the phone within 24 hours") has been in the sales industry for more than 15 years and results speak louder than words. Fantastic methodology as well as new ways to close deals. Techniques in imparting sense of urgency is second to none! A very well done event and an even better content!

Eugene Chew, Sales Manager at Sime Darby.

2016-11-12T17:08:27+00:00

Eugene Chew, Sales Manager at Sime Darby.

Lesley (trainer for "How to close deals over the phone within 24 hours") has been in the sales industry for more than 15 years and results speak louder than words. Fantastic methodology as well as new ways to close deals. Techniques in imparting sense of urgency is second to none! A very well done event and an even better content!

Understanding, Established and Managing A Comprehensive GST Platform

“We are pleased with the GST training and also the professional services rendered by Mr. Danny Lim. His training and coaching helped us to established a comprehensive GST platform & developed a template which allow us to apply across the other subsidiaries, thus saving us a lot of time and cost. His "after-training" support on GST matter is excellent. We would recommend Mr. Danny Lim and his training to anyone needing GST guidance.”

Chris Tan, Project Lead for GST Implementation of SMR HR Group

2016-11-12T17:12:20+00:00

Chris Tan, Project Lead for GST Implementation of SMR HR Group

“We are pleased with the GST training and also the professional services rendered by Mr. Danny Lim. His training and coaching helped us to established a comprehensive GST platform & developed a template which allow us to apply across the other subsidiaries, thus saving us a lot of time and cost. His "after-training" support on GST matter is excellent. We would recommend Mr. Danny Lim and his training to anyone needing GST guidance.”

Dress To Success – Projecting A Professional & Confidence Corporate Image

Your training (Dress To Success → Projecting A Professional & Confidence Corporate Image by Trainer, Puan Rina Baha) gave me new ‘inspiration’ to look after my image / style personality. Thanks

Jordan Anak Maria of University Pendidikan Sultan Idris

2016-11-13T22:00:30+00:00

Jordan Anak Maria of University Pendidikan Sultan Idris

Your training (Dress To Success → Projecting A Professional & Confidence Corporate Image by Trainer, Puan Rina Baha) gave me new ‘inspiration’ to look after my image / style personality. Thanks

Developing The High Performance Service Ambassador In The Service Environment

I participated the "Developing The High Performance Service Ambassador In The Service Environment" with my retail team and gained much experiential learning from the trainer in providing the best services to our customers in the electronic retail industry. After this training course, I aimed to equipped all my retail staffs to be on the best Kawanku Electronics Sdn Bhd Ambassador to all our customers.

Melvin Lai, Retail and Business Development Manager at Kawanku Electronics Sdn Bhd

2016-11-13T18:49:12+00:00

Melvin Lai, Retail and Business Development Manager at Kawanku Electronics Sdn Bhd

I participated the "Developing The High Performance Service Ambassador In The Service Environment" with my retail team and gained much experiential learning from the trainer in providing the best services to our customers in the electronic retail industry. After this training course, I aimed to equipped all my retail staffs to be on the best Kawanku Electronics Sdn Bhd Ambassador to all our customers.

How to close deals over the phone within 24 hours

I have attended the "How to close deals over the phone within 24 hours" conducted by Ms. Lesley and I have made tremendous number of deal via the phone for my boss. Her training (method) was proven to be what’s needed and is a must attend. Highly recommended!”

Sherry, training consultant at Team Coach International Sdn Bhd

2016-11-12T17:11:27+00:00

Sherry, training consultant at Team Coach International Sdn Bhd

I have attended the "How to close deals over the phone within 24 hours" conducted by Ms. Lesley and I have made tremendous number of deal via the phone for my boss. Her training (method) was proven to be what’s needed and is a must attend. Highly recommended!”

How to close deals over the phone within 24 hours

My team excelled in their tele-sales right after attending Ms. Lesley's training on "How to close deals over the phone within 24 hours". Amazing trainer and is able to help my team to find their respective own strengths in maximising their tele-sales and appointment rates. Thank you Ms. Lesley and MyFreelys Academy.

Simon Lau, Sales and Marketing Manager at Gyeonggi (Korea) Trade Centre Kuala Lumpur

2016-11-12T16:48:00+00:00

Simon Lau, Sales and Marketing Manager at Gyeonggi (Korea) Trade Centre Kuala Lumpur

My team excelled in their tele-sales right after attending Ms. Lesley's training on "How to close deals over the phone within 24 hours". Amazing trainer and is able to help my team to find their respective own strengths in maximising their tele-sales and appointment rates. Thank you Ms. Lesley and MyFreelys Academy.

Business Loan Proposal To Banks And Its Computation

I absolutely loved this training course on "Business Loan Proposal To Banks And Its Computation". Very engaging and is useful in my day to day work in building up my business proposal to banks on behalf of my company. Highly recommended!

Jolene, DRB Hicom Bhd

2016-11-12T17:09:50+00:00

Jolene, DRB Hicom Bhd

I absolutely loved this training course on "Business Loan Proposal To Banks And Its Computation". Very engaging and is useful in my day to day work in building up my business proposal to banks on behalf of my company. Highly recommended!

Program

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Amazing Sticky Presentation
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Amazing Sticky Presentation

RM2,600.00 RM2,100.00

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Amazing Sticky Presentation ,
 Amazing-Sticky-Presentation-hrdf-trainings

Introduction:

In a 2 day workshop, you will learn the key techniques and approaches to design the best presentation ever that will engage your audience and leave lasting impressions. To begin, you will learn core concepts to start your journey into the exciting world of Amazing Sticky Presentations.

  • Concept. Expose to Sticky Presentations® approach and understanding how to get from boring to Sticky. Using the ingredients of Stickiness to make presentation design effective.
  • Creating impact with Text. Move away from bullet-points style to create a focus for your audience. Learning the importance of text styling and methods of making text exciting.
  • Using Images for illustration of ideas. Making use of images and storytelling styles to engage the audience in the presentation. How to make simple enhancements to the imported images for a more professional look.
  • Presenting Numbers. How to bring numbers to life without boring your audience with the spreadsheet. Challenging the conventional ways for presenting numbers.
  • Effective content Positioning to achieve balance in slide design. Understanding the Rule of Thirds and other positioning methods that will create interesting perspectives in your presentation visuals.
  • Transitions and Motion Effects. Using selective transitions and motion effects to create an added impact to presentation design. Learn from what others have done in the industry.
  • Design Basics and Delivery. Be aware of the do and don’t in design to ensure your presentations are professional looking. Build confidence in delivering your presentation differently and to fully engage your audience with passion.

How Will You Benefit

At the end of this course the student will:

  • Be able to create presentations that are focused, exciting, and easy to understand.
  • Be energised to think out of the template and move away from the boring bullet points style to develop engaging presentations.
  • Have the ability to design presentations that will produce results.
  • Have higher confidence presenting by ensuring that the right message is designed and crafted into your presentation slides.

Who Should Attend

These workshops are suitable for individuals who want to design presentations that are unique leaving lasting impressions. Anyone from senior executives to customer facing individuals in sales and marketing related functions, manager and team leaders, trainers, heads of departments who need to present either upwards or downwards, and individuals who assists in the development of presentations.

Methodology

The workshop features adult learning styles that is both interactive and engaging.

Participants will benefit from the immediate applications of the concepts learned. The exercises and role play in the workshop encourages out-of-the-box thinking and experimentation of advanced techniques.
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RM2,600.00 RM2,100.00

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58%OFF
Improving Staff Skills in Serving Customer for Hotel Industries
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Improving Staff Skills in Serving Customer for Hotel Industries

RM2,600.00 RM1,100.00

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Improving Staff Skills in Serving Customer for Hotel Industries ,
 Improving-Staff-Skills-in-Serving-Customer-for-Hotel-Industries-hrdf-trainings

Introduction:

Product innovation and state-of-the-art facilities has made it possible for organisations to produce similar product offerings to customers. What is going to differentiate one hotel to the next? It is the superiority of its service to customers. A regular organisation does offer customer service but most at a basic level that just gets the organisation by. Often customers do not feel the “personal touch” they yearn for from the call in they make or from the face-to-face experience they are subjected to at the hotel. This program is designed for organisation that already has a basic level of customer serve offered but interested in taking it up a several notches to making a lasting impression in the minds of customers.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Distinguish between Customer Service & Excellent Customer Service
  • Better understand the evolution of customers from the perspective of “Hierarchy of Needs”
  • Learn what is the 5 elements of Excellent Customer Service
  • Learn the steps to handle complaints successfully
  • Manage & Communicate with Difficult Customers

Who Should Attend

Front line hotel service staff

Methodology

Interactive Lecture in dual language – English & BM, Discussions, Role Plays, Videos & Games

Module

  • SPOT THE DIFFERENCE – CUSTOMER SERVICE VS. EXCELLENT CUSTOMER SERVICE
  • EVOLUTION OF CUSTOMERS – HIERARCHY OF NEEDS
  • 5 ELEMENTS OF EXCELLENT CUSTOMER SERVICE
  • COMPLAINTS HANDLING FLOW
  • VERBAL & NON-VERBAL SIGNS TO LOOK OUT FOR
  • HANDLING DIFFERENT TYPE OF DIFFICULT CUSTOMERS
  • COMMUNICATING IN DIFFICULT CUSTOMER SITUATIONS
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RM2,600.00 RM1,100.00

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58%OFF
Enhancing Your Presentation Skills
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Enhancing Your Presentation Skills

RM2,600.00 RM1,100.00

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Enhancing Your Presentation Skills ,
 Enhancing-Your-Presentation-Skills-hrdf-trainings

How Will You Benefit

At the end of the training program, participants will be able to:

  • Identify the 3 segments of an applied business presentation-Select, Structure, Sell
  • Identify the requirements of each segment
  • Tailor the total presentation to achieve your intended goal

Who Should Attend

This program is suitable for Managers, Section Heads, Engineers, Supervisors, and Line Leaders. Personnel from production, quality control/assurance and engineering. Level for Managers and above.

Methodology

This stimulating program will maximize the understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • APPLY INVERTED PYRAMID APPROACH
  • DESIGNING PRESENTATION FLOW
  • PRESENTATION EXERCISE-DELIVERY OF KEY MESSAGE
  • WORD USAGE
  • VOICE USAGE
  • BODY LANGUAGE
  • FLOOR MANAGEMENT
  • VISUAL AIDS
  • DEBRIEF OF PRESENTATION BY FACILITATOR & GROUP
  • QUESTION TIME
  • DEBRIEF OF PRESENTATION BY FACILITATOR & GROUP
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RM2,600.00 RM1,100.00

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58%OFF
Mastering High Impact Presentation Skills
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Mastering High Impact Presentation Skills

RM2,600.00 RM1,100.00

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Mastering High Impact Presentation Skills
 mastering-high-impact-presentation-skills-hrdf-trainings

Introduction:

This is a very interactive program where participants will have the opportunity to gain valuable feedback on their presentation style. Each participant will have the opportunity to prepare and conduct a presentation which will be captured for feedback and self-analysis. This is a very powerful tool to encourage how to overcome and use problems to their advantage for maximum impact during a presentation

How Will You Benefit

Upon completion of this program, participants will be able to:

  • To develop impact and overcome nervousness when presenting
  • To be able prepare and deliver an effective presentation
  • To develop one’s evaluation skills and as a result, improve one’s own presentation and be able to evaluate presentations delivered by others
  • To be able to deliver powerful presentations that will move your audience to action

Who Should Attend

All Heads of Departments, Managers, Supervisory, Executives, PAs and other Professionals who are involved in management, Sales, Marketing, Public Relation, Corporate Communication and those keen to improve on their presentation style

Level Executives, Managers and above

Methodology

This stimulating program will maximize the understanding and learning through action learning, role plays, group discussions, videos and instructor led sessions

Module

  • TYPE OF PRESENTATION
    • Purpose and Objective of a Presentation
    • Techniques in Crafting Types of Presentations
    • Differentiating the Types of Presentation
  • ORGANIZATION OF A PRESENTATION
    • Understanding the Power of Opening
    • Making Your Presentation Memorable
    • Structuring Your Presentation for Easy Retrieving
    • Making Your Presentation Go Smoothly
    • Individual Exercise : Participants to Prepare a Short Presentation and
    • Incorporate Learning Points From Module 2
  • FACE TO FACE WITH THE AUDIENCE
    • Audience Analysis
    • Using Visual Aids
    • How to Handle a Question and Answer Session
    • Tips on Handling Stage Fright
  • INGREDIENTS OF AN IMPRESSIVE PRESENTATION
    • Support Materials
    • Rhetorical Techniques
    • Stories and Personal Experiences
    • Humor and Drama
    • Group Exercise : Review Different Presentations, Provide and Understand the techniques used in them and participants to prepare a presentation incorporating these techniques
  • DELIVER WITH STYLE
    • Body Language, Platform Manner, Vocal Variety
    • Pause with Authority
    • Appearance, Create Impact, Build Rapport
    • Eye Contact
    • Individual Exercise : Participants to Present Based on a Presentation Normally Conducted Professionally and Feedback will be Provided by Peers and Trainer
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RM2,600.00 RM1,100.00

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29%OFF
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Presentation Skills For Technical Professional – Achieving Excellence

RM2,600.00 RM1,850.00

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Presentation Skills For Technical Professional – Achieving Excellence

INTRODUCTION

Your technical skills and professional expertise are evidence of your ability to accomplish difficult tasks. Strong presentation skills can help you further advance your communication effectiveness. The ability to present articulately to customers, management, peers and others can significantly enhance your credibility, clout, and professional status. Delivering presentations at work or professional events is an unbeatable way to gain a reputation as a valued employee and an expert in your field.

BENEFITS

Upon completion of this program, participants will be able to:

  • Identify the four essential components of a presentation.
  • Describe an audience analysis and why it is a necessary step in a presentation.
  • Create an attention-grabbing introduction.
  • Implement techniques for varying vocal tones and body language.
  • Understand and apply the principles of instructional techniques for adults.
  • Learn to deliver course information appropriately and effectively.
  • Prepare a clear and well-organized presentation/training.
  • Learn to handle difficult situations.
  • Use instructional and visual aids effectively.
  • Learn to ask appropriate questions and answer questions clearly and completely.

AUDIENCE

This program is suitable for:

  • English Program : Supervisor, Engineering and HOD’s
  • Participants : For new & old staff who want to find areas to enhance their presentation skills

METHODOLOGY

This stimulating program will maximizes the understanding and learning through lectures, discussions, case studies and practical activities.

Module

  • INTRODUCTION AND EVALUATION ON PROGRAM
    • Q. How To Be A Good Presenter? What Skills Do I Need?
    • A. Presentation 1: What Are Requirements To Become A Good Presenter?
  • PRESENTER COMPETENCY CHARACTERISTICS – ASK CONCEPTS
    • Attitude Development
    • Presenter Intervention
    • How To Be An Effective Presenter
    • Contributions Of Training To Industries
  • ROLES AND RESPONSIBILITIES OF A PRESENTER
    • Q. What Are The Roles And Responsibilities Of A Good Presenter?
    • A. Clear Understanding Of How An Effective Concept Of Learning Takes Place.
    • Presentation 2: Effective Concepts On How People Learn
  • HOW TO FIND DATA FOR MY PRESENTATION?
    • How To Manage THIS JOB When I Am Busy?
    • How To Make Presentation A Passion When Given This Task/Responsibility?
  • PRESENTATION PLAN
    • Understanding Smart Objectives
    • What Should Objectives Address?
    • Writing Effective Lesson Plans
    • Exercise And Practical Session
  • EVALUATING PRESENTATION EFFECTIVENESS
    • Understanding The Four Different Levels
    • What Is An Evaluation?
    • When And How Is It Done?
    • Suggestion For An Effective Methods
    • Discussion And Action Plans For Improvement On Activities During Presentation
  • END
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RM2,600.00 RM1,850.00

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44%OFF
Total Productive Maintenance Towards Effective Maintenance
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Total Productive Maintenance Towards Effective Maintenance

RM2,600.00 RM1,450.00

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Total Productive Maintenance Towards Effective Maintenance ,
 total-productive-maintenance-tpm-by-operational-excellence-consulting-5-638

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Get their workplace in order ahead of TPM introduction.
  • Understand basic TPM concepts.
  • Understand the relationship between TPM and TQC.
  • Understand AM, PM, KK, and QM pillar activities.
  • Determine the Overall Equipment Effectiveness (OEE) of their machinery.
  • Understand how to improve the efficiency of their machinery

Who Should Attend

The course is suitable for Management team members who wish to implement the total maintenance practices across their organization. It’s also suited for Engineers and Executives who are earmarked for implementation positions

Methodology

The course incorporates lecture, case studies, examples and group discussion

Module

  • PRODUCTIVE MAINTENANCE A BIG PICTURE
  • THE KEY PILLARS OF TPM
  • UNDERSTANDING THE PILLARS OF TPM
  • IMPLEMENTING TPM
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RM2,600.00 RM1,450.00

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27%OFF
PUMPS And Pumping Systems For Supervisor, Technicians, Foreman And Boilerman – Operation And Maintainance
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PUMPS And Pumping Systems For Supervisor, Technicians, Foreman And Boilerman – Operation And M...

RM2,600.00 RM1,900.00

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PUMPS And Pumping Systems For Supervisor, Technicians, Foreman And Boilerman – Operation And Maintainance ,
 PUMPS-And-Pumping-Systems-For-Supervisor-Technicians-Foreman-And-Boilerman-Operation-And-Maintainance-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able:

  • To acquire information and familiarization on pumps and pumping systems, and their applications
  • To provide a wide range of knowledge on pump technology, their components and related equipment
  • To explore best practices and guideline on pump installation
  • To enhance skill in operating and maintenance aspects of pumping systems
  • To develop confidence towards the correct decision in pump diagnose, troubleshooting and repair
  • To solve pump malfunction, problems and issues related to piping systems

Who Should Attend

This program is suitable for Maintenance and production staff – supervisors, foreman and technician, Procurement and inventory executives, Senior plant and control room operators, Contractor and pump supplier, Sale and application engineers

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities

Module

  • INTRODUCTION TO PUMPS AND PUMPING SYSTEMS
  • KNOWLEDGE ON COMPONENTS OF CENTRIFUGAL PUMPS AND THEIR TECHNOLOGY
  • POSITIVE DISPLACEMENT PUMPS, THEIR TECHNOLOGY AND APPLICATIONS
  • CENTRIFUGAL PUMPS : PERFORMANCE AND TESTING
  • BEST PRACTICE IN PUMP COMMISSIONING, START-UP AND OPERATION
  • CAVITATION, AIR AND VAPOUR LOCK
  • PUMP AND PIPING SYSTEMS : MAINTENANCE AND TROUBLESHOOTING
  • PLANT VISIT AND EQUIPMENT INSPECTION (FOR IN-HOUSE PROGRAM ONLY)
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RM2,600.00 RM1,900.00

  • Availability: in stock
54%OFF
GST Post Implementation Review For Manufacturing And Trading Sectors
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GST Post Implementation Review For Manufacturing And Trading Sectors

RM2,600.00 RM1,200.00

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GST Post Implementation Review For Manufacturing And Trading Sectors ,
 GST-Post-Implementation-Review-For-Manufacturing-And-Trading-Sectors-hrdf-trainings

 Introduction

Are you prepared for customs audit? GST for the manufacturing and trading sectors has become more complex due to changes in the GST post implementation policy. On top of GST being imposed on most supplied – raw materials, trading stock and capital assets – there is now the issue of foreign exchange difference, import and export of goods, movement of goods to and from designated areas and free trade zones. Implementing GST and submitting GST returns without knowing the latest rules can attract high penalties.

This course will highlight the latest updates and common pitfalls in post GST implementation for the manufacturing and trading sectors. It will also cover the precautions needed to review the GST return before submission. In addition to this, the course will also cover product warranty, sample goods and capital asset acquisition.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Be aware of the latest updates on GST rules relating to manufacturing and trading industries
  • Be aware of the common GST misconceptions and pitfalls relating to manufacturing and trading industries
  • Understand the different penalties under the GST act 2014 and GST audit framework
  • Be able to review the GST return for submission
  • Be able to reconcile the GST return and accounts

Who Should Attend

This course is suitable for accountants, accounts executives, auditors, tax agents, entrepreneurs, company directors and company secretaries.

Methodology

  • Interactive lectures
  • Presentation slides
  • Scenario studies
  • Q and A sessions

Module

  • REFRESHER ON GST MECHANISM
  • GST CODE AND INOUT TAX CREDIT
  • COMMON SCENARIO AND SUGGESTIONS
  • GST HIGHLIGHTS AND PITFALLS
  • GST PENALTIES AND GST RISK MANAGEMENT
  • REVIEW GST RETURN
  • GST POST IMPLEMENTATION REVIEW
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RM2,600.00 RM1,200.00

  • Availability: in stock
54%OFF
MPERS (Malaysian Private Entities Reporting Standard)
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MPERS (Malaysian Private Entities Reporting Standard)

RM2,600.00 RM1,200.00

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MPERS (Malaysian Private Entities Reporting Standard) ,
 MPERS (Malaysian Private Entities Reporting Standard)-hrdf-trainings

Introduction:

All private entities would be required to apply a single financial reporting framework –the MPERS, effective 1 January 2016. This deadline leaves little time for “Sendirian Berhads” to get a better understanding of the MPERS. This training program aims to help participants to understand the salient section of MPERS, comprehend the financial impact of MPERS and plan for the implementation of the MPERS. The course can also assist practitioners, preparers and users of financial statements keep pace the new accounting pronouncements.

How Will You Benefit

Key learning areas covered during this course include:

  • The preparer will learn and improve the level of financial reporting and keep up new way business evolve and increase expectation from user of financial statement.
  • Ensure smooth transition MPERS and practical brief on apply the salient technical requirement of MPERS
  • Better understand the MPERS requirement and disclosure requirement
  • Rely less on external auditor by building up your own knowledge

Who Should Attend

This program can be further customized to cater for Account supervisor, Account executives, Account preparer, Auditors of Private Entities, Accountants, and Finance Managers.

Methodology

Lecture supported with power point presentation and discussion, use of illustrative examples, Q & A session

Module

  • PRIVATE ENTITIES
  • PRESENTATION OF FINANCIAL STATEMENTS
  • STATEMENT OF FINANCIAL POSITION
  • STATEMENT OF COMPREHENSIVE INCOME AND INCOME STATEMENT
  • STATEMENT OF CHANGES IN EQUITY
  • STATEMENT OF CASH FLOW
  • NOTES TO THE FINANCIAL STATEMENT
  • ACCOUNTING POLICIES, ESTIMATES AND ERRORS
  • PROPERTY, PLANT & EQUIPMENT (PPE)
  • REVENUE
  • IMPAIRMENT OF ASSETS
  • EVENTS AFTER THE END OF THE REPORTING PERIOD
  • COMPARATIVE ANALYSIS OF PERS & MPERS FRAMEWORK
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RM2,600.00 RM1,200.00

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62%OFF
Effective Credit Management and Debt Recovery
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Effective Credit Management and Debt Recovery

RM2,600.00 RM1,000.00

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Effective Credit Management and Debt Recovery ,
 Effective-Credit-Management-and-Debt-Recovery-hrdf-trainings

 How Will You Benefit

With this programme participants will be able to conduct the following objectives:

  • Enhance their ability to evaluate customers and the ability to detect potential bad debts
  • Recognize the important role of credit management in formulation of the company’s sales strategies.
  • Learn how to motivate your collection department to achieve higher collection target.
  • Create effective collection strategies and methodology.

Who Should Attend

  • This program is a must buy-in for managers and executives in finance, sales administration and credit management. & control.
  • Level for executive and above

Methodology

Participative and practical – Emphasizing learning through experience, both from structured activities: role plays, group exercises, video screening, case studies, and exploratory discussions.

Module

  • CAUSES OF BAD DEBT
  • CREDIT EVALUATION & MONITORING
  • NEGOTIATION STYLE
  • SUCCESSFUL NEGOTIATION
  • COLLECTION METHOD & STRATEGIES
  • OUTSOURCING TO COLLECTION AGENCY
  • RESTRUCTURING OF DEBTS
  • LEGAL ACTION
  • STAFF INCENTIVE PLAN
  • QUALITIES OF AN EFFECTIVE COLLECTOR
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RM2,600.00 RM1,000.00

  • Availability: in stock
31%OFF
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Forensic Accounting (How To Investigate Financial Fraud)

RM2,600.00 RM1,800.00

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Forensic Accounting (How To Investigate Financial Fraud) ,

Introduction

Forensic and investigative accounting is a relatively new discipline (Thornhill 1994). Principles, practices and approaches as well as forensic accounting and financial frauds are still flexible, as do the challenges, imagination, creativity and application, by accounting and forensic practitioners. Over time and probably, more accounting and financial fraud scenarios will contribute to a more pervasive development of the principles and guidelines and establish the precedence for future practitioners. This seminar is designed to show how the existing discipline of forensic accounting has become an important tool for management and the professional practitioners.

Objective

Upon completion of this programme, participants will be able to:

  • Identify how the forensic profession can be expected to expand
  • Indicate what is expected of the practitioners (training, experience, understanding of all management disciplines, interpersonal skills, ability to work with other professionals – law enforcement authorities, analytical skills)
  • Determine how effectively the services of forensic accountants contribute to solving litigations

Who Should Attend

This program is suitable for accountants, auditors, tax agents, directors, senior management, executives, managers, officers, financial analysts, academicians and interested parties.

Methodology

This stimulating program will maximize the understanding and learning through lectures, discussions, case studies and practical activities.

Module

PERSPECTIVE OF FORENSIC ACCOUNTING

  • Perspective Of ‘Forensic’
  • Perspective Of ‘Accounting’
  • Perspective Of ‘Forensic Accounting’
  • Services Provided By Forensic Accountants
  • Skills Required Of Forensic Accountants
  • Phases Of Forensic Accounting Review

PRACTICAL ASPECTS OF FORENSIC ACCOUNTING

  • ‘On-Book’ Accounting And Financial Statement Fraud
  • Case Studies
  • ‘Off-Book’ Accounting Financial Fraud
  • Case Studies
  • Computers And Computer Fraud
  • Case Studies
  • Investigation
  • Gathering Evidence
  • Interviewing And Interrogation

PRINCIPLES OF FORENSIC ACCOUNTING

  • Essential Theories And Principles Of Fraud
  • Principles Of Accounting, Financial Statements, And Financial Analysis
  • Evaluating Organization And Internal Controls
  • Criminology
  • Litigation Services
  • Where Is Forensic Accounting Going?

CASE STUDIES ON FINANCIAL STATEMENTS FRAUD, VIDEO PRESENTATION ON FRAUD

 
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RM2,600.00 RM1,800.00

  • Availability: in stock
Competency Based Interviewing Skills
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Competency Based Interviewing Skills

RM850.00

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Competency Based Interviewing Skills ,
Competency-Based-Interviewing-Skills-HRDF-TrainingsAkta Kerja 1955 Termasuk (Pindaan 2012)

Introduction

The Competency Based Interviewing Skills programme is a two-day workshop which aims to assist in selecting qualified, successful candidates. Managers will be equipped with current interviewing skills to make their transition from “doer” to “manager” more successful and less stressful. This course will assist to examine your role in building a successful and productive team through proper recruiting, interviewing and hiring practices. You will learn to practice competency based selection techniques that reinforce the importance of relating the interview to the specific job requirements.

How Will You Benefit

Upon completion of this program, the participants will be able to:

  • Use competencies to develop and structure effective interview guides.
  • Manage tools you can use to support your interview evidence to enhance the objectivity of your decisions.
  • Structured methodology as an effective questioning and data gathering tool to enhance your ability to capture the evidence you need to make well informed decisions.
  • Systematically evaluate information gathered from a competency based interview.
  • Awareness of the key challenges and pit-falls associated with interviews that block effective decision making and how to avoid them.
  • Understand about Malaysian Employment Law and how it impacts on the selection process.

Who Should Attend

The course is aimed at managers and interviewing panels in all economic sectors. The manager would be responsible for incorporating the correct interviewing policies and procedures of the organization so as to ensure fairness and consistency across the organization.

Methodology

This stimulating program will maximize participative with interactive discussion, lots of exercises and role plays.

Module

  • PLANNING AND PREPARATION PHASE
  • POSITIONING OF COMPETENCY BASED INTERVIEWING
  • STRUCTURING COMPETENCY BASED INTERVIEWS
  • ACQUIRING EVIDENCE – QUESTIONING & LISTENING SKILLS
  • CONDUCTING A COMPETENCY BASED INTERVIEW
  • MAKING THE SELECTION DECISION
  • REVIEW AND NEXT STEPS
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RM850.00

  • Availability: in stock
62%OFF
Pengendalian Ketidakhadiran Dan Pekerja-Pekerja Bermasalah
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Pengendalian Ketidakhadiran Dan Pekerja-Pekerja Bermasalah

RM2,600.00 RM1,000.00

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Pengendalian Ketidakhadiran Dan Pekerja-Pekerja Bermasalah ,
 Pengendalian-Ketidakhadiran-Dan-Pekerja-Pekerja-Bermasalah-HRDF-Trainings

 How Will You Benefit

Setelah menghadiri modul ini, para peserta akan dapat:

  • Mengetahui jenis cuti and ketidakhadiran para pekerja
  • Mengendalikan ketidakhadiran pekerja-pekerja.
  • Mengambil tindakan alternative terhadap ketidakhadiran pekerja
  • Mengetahui jenis pelepasan para pekerja

Who Should Attend

Program ini sesuai untuk Pegawai- pegawai dan Pengurusan Sumber Manusia, Pengurus- pengurus dan Pegawai Swasta, Pegawai- pegawai Kesatuan Sekerja sama ada pekerja ataupun majikan, kakitangan dan anggota yang terlibat dengan pengurusan disiplin para pekerja serta para pelajar yang mengikuti Kursus Pengurusan Sumber Manusia.

Methodology

Program ini akan dijalankan dengan cara persembahan PowerPoint, kajian kes, perbincangan kumpulan secara interaktif dan perkonsian pengalaman.

Module

  • CUTI
  • KETIDAKHARIDAN TANPA CUTI
  • KETIDAKHADIRAN KELEWATAN
  • MENGENDALIKAN KETIDAKHADIRAN
  • TINDAKAN ALTERNATIF
  • PELEPASAN
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RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Industrial Relations – The Process And Procedures
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Industrial Relations – The Process And Procedures

RM2,600.00 RM1,000.00

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Industrial Relations – The Process And Procedures ,
 Industrial-Relations-The-Process-And-Procedures-HRDF-Trainings

Introduction

Misconduct can be in many forms and taking inappropriate action to battle misconduct can and may resulted in disastrous result. Employers need to understand the types of misconduct and furthermore must know how to deal and handle the issue without making it more complicated to be solved.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • These programs are designed to assist the management to have a better perspective on the unwanted act that can jeopardize the company’s reputation and at the same time imposing the correct method in dealing with it.
  • Whether current practice is efficient to combat such misconducts
  • Deciding what is minor and what is major and determining how to punish such misconduct.

Who Should Attend

Managers, supervisors, executives, team leaders, and others who need to equip themselves with interpersonal skills for managing people and departments and contribute to the effectiveness of the organization and individual.

Methodology

Industrial Court Awards and Superior Court Judgments shall form the basis of case studies. Presentation would be conducted in a lively and interactive manner by way of management games, role plays, Neuro Linguistic Programme (NLP) exercise and sharing presentation. Presentation would be conducted in a lively and interactive manner by way of lectures, workshops, group discussion and sharing of experiences.

Module

  • WHAT IS MISCONDUCT?
  • IMPLIED MISCONDUCT
  • ABSENTEEISM
  • CASE STUDY ON MAINTENANCE OF DISCIPLINE
  • NEW BRED OF MISCONDUCT
  • PROVISION GOVERNING MISCONDUCT
  • DISCIPLINARY PROCEDURES
  • WHETHER THE CURRENT PRACTICE IS IN ACCORDANCE WITH THE LAW?
  • PROCESS IN ADDRESSING MISCONDUCT
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RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Staffing and Human Resource Management
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Staffing and Human Resource Management

RM2,600.00 RM1,000.00

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Staffing and Human Resource Management
 Staffing-and-Human-Resource-Management-HRDF-Trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Describe the human resource management process
  • Differentiate between job descriptions and job specifications
  • Contrast recruitment and recruitment options
  • Explain the importance of validity and reliability in selection
  • Identify various training methods
  • Understand the challenges of managing personal career
  • Explain the various techniques managers can use in evaluating employee performance
  • Describe the goals of compensation administration and factors that affect wages structures

Who Should Attend

  • This course is suitable for all new HR Practitioners, Secretaries and Personnel Assistants, Executive Secretaries, Senior Personnel Clerk, Line Managers/Executives & Professionals seeking a comprehensive overview of human resources function
  • Level for Executives and above

Methodology

This program will be presented via interactive lecture, practical hands-on activities, role-play and group & individual presentation

Module

  • HUMAN RESOURCE MANAGEMENT PROCESS
  • EMPLOYMENT PLANNING
  • EMPLOYEE ASSESSMENT
  • RECRUITMENT
  • SELECTION PROCESS
  • EMPLOYEE TRAINING AND DEVELOPMENT
  • PERFORMANCE MANAGEMENT
  • COMPENSATION AND EMPLOYEE BENEFITS
  • CAREER DEVELOPMENT
  • CURRENT ISSUES IN HUMAN RESOURCE MANAGEMENT
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RM2,600.00 RM1,000.00

  • Availability: in stock
62%OFF
Motivating And Rewarding Employees
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Motivating And Rewarding Employees

RM2,600.00 RM1,000.00

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Motivating And Rewarding Employees ,
 Improving-Staff-Performance-With-Positive-Reinforcement-hrdf-trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Describe the motivation
  • Define the needs
  • Explain the hierarchy of needs theory
  • Differentiate Theory X from Theory Y
  • Explain the motivational implications of the motivation hygiene theory
  • Describe the motivational implications of equity theory
  • Describe how managers can design individual jobs to maximum employee performance
  • Describe how managers motivate their employee
  • Explain the effect of workforce diversity on motivational practices
  • Explain the key relationships in expectancy theory

Who Should Attend

  • This course is suitable for all managers, executives, office administrators, line managers/executives & professionals seeking a comprehensive overview of change management
  • Level for Office Administration and above

Methodology

This program will be presented via interactive lecture, practical hands-on activities, role-play and group & individual presentation

Module

  • MOTIVATION AND INDIVIDUAL NEEDS
  • THE MOTIVATION PROCESS
  • EARLY THEORIES OF MOTIVATION
  • MCGREGOR’S THEORY X AND THEORY Y
  • HERTZBERG’S MOTIVATION – HYGIENE THEORY
  • MCCLELLAND’S THREE NEEDS THEORY
  • EQUITY THEORY RELATIONSHIPS
  • EXPECTANCY THEORIES
  • DESIGNING MOTIVATING JOBS
  • INTEGRATING THEORY OF MOTIVATION
  • CURRENT ISSUES IN MOTIVATION
  • MOTIVATING A DIVERSE WORKFORCE
  • THE DIFFERENT IN MOTIVATING PROFESSIONALS AND TECHNICAL EMPLOYEES
  • SUGGESTIONS FOR MOTIVATING EMPLOYEES
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RM2,600.00 RM1,000.00

  • Availability: in stock
35%OFF
Working With Gen X And Y For Greater Business Performance
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Working With Gen X And Y For Greater Business Performance

RM1,300.00 RM850.00

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Working With Gen X And Y For Greater Business Performance ,
 Working-With-Gen-X-And-Y-For-Greater-Business-Performance-hrdf-trainings

Introduction

Research shows the biggest divide facing most organizations is not gender divide, racial divide or education divide but it is the generational divide. For managers who are involved in engaging younger workforce for result must remember that the gap between the two groups is constantly growing.

For the first time in history, there are at least three, if not four or five generations in the work force. Although it is an exciting time, it is not without challenges. Each generation brings a new perspective and we need to learn to value the new ideas. The diverse perspectives, motivations, attitudes and needs of these generations have changed the dynamics of organization’s workforce. A little insight into the differences among the generations can help you better understand the needs and expectations of your colleagues.

In today’s context, a manager can no longer rely purely on “command and control” authoritative style to get the job done. A successful manager is required to have better understanding of Generation Y in order to synergize their talent with other generations in their workplace to improve their personal and organizational performance.

Organizations are also starting to face enormous challenges in motivating and engaging Generation Y and must re-evaluate their employee value proposition or risk losing the battle for the minds of Generation Y. Organizations need to deploy strategies that will harness the energy, creativity and loyalty of Generation Y. They need to think of new ways to attract and retain Generation Y to their ranks while also being realistic about outcomes and expectations. This is unchartered territory for many Managers and perhaps a timely opportunity to overhaul static and outdated workplace practices.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Define and identify the various workforce generations of current workforce in an organization
  • Articulate factors affect workforce generations
  • Get to know Generation Y better
  • Understand the characteristics of the various workforce generations such as Traditionalist, Baby Boomers, Generation X and Generation Y
  • Analyze the workplace culture, values and work ethics that enhances motivations and goals of different workforce generations
  • Manage Generation Y more effectively
  • Identify management practices that engage or disengage different generations
  • Create an environment where each generation can reach their full potential
  • Develop effective strategies to attract, retain and develop employees, especially Generation Y

Who Should Attend

  • This course is suitable for General Manager, Business Division Head, HR Practitioners, Managers, Senior Executives, Supervisors, Team Leaders and Line Leaders
  • Level: For Managers and above

Methodology

This is a highly interactive training programme, whereby participants are to gain the learning points through experiential activities

Module

  • INTRODUCTION
  • UNDERSTANDING THE FUNDAMENTALS OF DIFFERENT GENERATIONS
  • CHARACTERISTICS OF GENERATIONS
  • VALUES AND WORK ETHIC
  • MANAGEMENT PRACTICES
Learn More

RM1,300.00 RM850.00

  • Availability: in stock
62%OFF
Conducting An Effective Domestic Inquiry
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Conducting An Effective Domestic Inquiry

RM2,600.00 RM1,000.00

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Conducting An Effective Domestic Inquiry ,
 Conducting-An-Effective-Domestic-Inquiry-HRDF-TRAININGS

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Train the managerial and supervisory level employees to correctly conduct domestic inquiry
  • Participants will gain in depth knowledge of the process of domestic inquiry
  • Mock session and case studies will enable participants to gain hands-on experience

Who Should Attend

This program is suitable for Human Resources Managers / Executives, Managers / Executives, Industrial Relations Managers / Executives, Executives / Secretaries, Supervisory Staff and Staff intending to specialize in Human Resource Management

Methodology

This stimulating program will maximize the understanding and learning through highly practical and experiential workshop session, lectures, discussion, exercises, case studies and experiential tips.

Module

  • BRIEF OUTLINE OF THE INDUSTRIAL RELATION’S SYSTEM IN THE COUNTRY
  • THE EXERCISE OF DISCIPLINE – A MANAGEMENT PREROGATIVE
  • IMPACT OF AN INCORRECT DISCIPLINARY PROCEDURE
  • TYPES OF DISCIPLINE
  • STATUTORY REQUIREMENT FOR DOMESTIC INQUIRY
  • WHAT IS A SHOW CAUSE INQUIRY
  • WHAT IS DOMESTIC INQUIRY
  • THE PRINCIPALS OF NATURAL JUSTICE
  • THE PROCEDURES TO CONDUCT DOMESTIC INQUIRY (STEP BY STEP APPROACH)
  • INTRODUCTION OF SAMPLE CHARGE SESSION SHEET
  • MOCK SESSION (1ST HALF OF SECOND DAY)
  • DECISION OF MOCK SESSION
  • POST MORTEM OF MOCK DOMESTIC INQUIRY SESSION
  • STUDY OF MODEL CASES & CITATION OF THE INDUSTRIAL COURT CASES
  • HUMAN RESOURCES ROLES AFTER THE DOMESTIC INQUIRY
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RM2,600.00 RM1,000.00

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Passion For Sales Mindset, Attitude & Motivation “Leadership In Me, You & Us”
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Passion For Sales Mindset, Attitude & Motivation “Leadership In Me, You & Us”

RM2,600.00 RM1,100.00

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Passion For Sales Mindset, Attitude & Motivation “Leadership In Me, You & Us” ,
 Passion-For-Sales-Mindset-Attitude-and-Motivation-Leadership-In-Me-You-and-Us-HRDF-Trainings

Introduction:

“The need to move to the next level begins with the end in mind…Passion for Sales”
Focusing on the PASSION for SALES is the 1st step would be the having the RIGHT Mind-Set, Attitude & Motivation in SALES

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the much needed mind-set, attitude and motivation in SALES
  • Learn to discover the impact of great mind-set, attitude and motivations in SALES
  • Understand what motivates oneself and how to use it in SALES

Who Should Attend

This program is suitable for Sales Executives, Senior Sales Executives, Assistant Sales Managers and Sales Managers

Methodology

This stimulating program will maximizes the understanding and learning through Content Based / materials, Audio/ visual aids, Working models, Case studies / role plays and Feedback / sharing

Module

  • THE RIGHT VALUES & ATTITUDE IN SALES
  • SALES KNOWLEDGE
  • BASIC SALES SKILLS
  • ADVANCE SKILLS IN SALES
  • USING DISC IN UNDERSTANDING HUMAN BEHAVIOR
  • DISC IN SALES
  • ASSIGNMENTS
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RM2,600.00 RM1,100.00

  • Availability: in stock
54%OFF
Leadership And You
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Leadership And You

RM2,600.00 RM1,200.00

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Leadership And You ,
 Leadership-And-You-HRDF-Trainings

Introduction:

Among the necessary priorities for business survival and on-going success, the importance of leadership training cannot be overestimated. Regardless of the size or the structure on the business, it is noted that staff leaders, managers and other supervisors will determine the atmosphere and productivity level of your company.

Good leaders are made not born. If you have the desire and willpower, you can become an effective leader. Good leaders develop through a never ending process of self-study, education, training, and experience (Jago, 1982).

Leadership is an acquired attribute that begins early in school and on the playground. Some children develop take-charge attitudes; some make friends fast, while others are happy just to make the team. As time goes on, education, jobs, and life experiences shape a leader’s philosophy and psychology. How best to get the job done and work with others? How to set goals and objectives and manage their results? The answers to these questions become a leader’s winning formula for success. The more experience you have acting as a leader, the easier it becomes for you.

How Will You Benefit

With this programme participants will be able to conduct the following objectives resulting in being higher skilled which in return generates higher revenue this will then provide greater opportunities for bigger promotions or higher salary packages.

  • Understand the different types of leadership traits
  • Know what their strength and weakness are
  • Capitalise on their strengths and improve on leadership skills
  • Become more effective in influencing others
  • create an effective leadership team
  • Be creative and innovative with ideas

Who Should Attend

Suitable for individuals who are Anyone who wants to improve their leadership skills and management abilities

Methodology

Highly interactive; consists of lecture cum workshops, individual and group discussions, group activities, video presentations, case analysis, action games, and analysis of real-life supervisory challenges

Module

  • THE EVOLUTION OF LEADERSHIP
  • LEADERSHIP STYLES
  • PERSONAL INVENTORY
  • ENVIRONMENT AND RELATIONSHIP
  • CULTURE & LEADERSHIP
  • ETHICS IN LEADERSHIP
  • EMPOWERMENT
  • MODELLING THE WAY
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RM2,600.00 RM1,200.00

  • Availability: in stock
50%OFF
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Essential Supervisory Skills

RM2,600.00 RM1,300.00

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Essential Supervisory Skills ,

Introduction

Most managers would say that good employee supervision is about results. But will supervisors who demand immediate and unquestioning compliance with their orders always obtain the best results? Whether or not you have the official title of “supervisor,” if you are in a position that requires you to direct the activity of others, a periodic review of your supervisory skills may bring you better results.

This program helps supervisors gains the skills they need to become more effective leaders in your organization… This course identifies 5 roles of a supervisory leader:

  • Motivate and influence employees
  • Manage and resolve conflicts
  • Coach and provide feedback
  • Lead teams
  • Adopting the 5 practices of exemplary leadership

Objective

Upon completion of this programme, the participants will be able to :

  • Learn motivational techniques and use them to get the job done
  • Understand their own conflict resolution styles and know how to use them in various situations
  • Learn and practice the 6-step conflict resolution process to resolve conflicts
  • Understand their own coaching styles and learn to use them in various situations
  • Learn and apply an effective coaching model to coach employees
  • Will learn how to lead teams and work together as an effective team
  • Will learn how to be an exemplary leader

Who Should Attend

This program is suitable for Executives and Supervisory

Level for Executives and above

Methodology

This stimulating program will maximizes the understanding and learning through Experiential learning, Self-assessments, Activities, Video, Games and Role-play

Module

  • ROLES AND RESPONSIBILITIES OF A SUPERVISOR
  • MOTIVATE AND INFLUENCE EMPLOYEES
  • MANAGING PEOPLE – COACHING
  • EFFECTIVE COMMUNICATION
  • CREATIVE PROBLEM SOLVING
  • BUILDING AND LEADING TEAMS
  • DEVELOP THE FIVE (5) HABITS OF AN EXEMPLARY LEADER (KOUZES & POSNER)
  • YOUR ACTION PLAN FOR CONTINUED GROWTH
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RM2,600.00 RM1,300.00

  • Availability: in stock
62%OFF
Beyond KPI – Motivating Self For High Productivity
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Beyond KPI – Motivating Self For High Productivity

RM2,600.00 RM1,000.00

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Beyond KPI – Motivating Self For High Productivity ,
 Beyond-KPI–Motivating-Self-For-High-Productivity-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

Your people may have all the expertise in the world but, if they’re not motivated, it’s unlikely that they’ll achieve their true potential. On the other hand, work seems easy when people are motivated.

Motivated people have a positive outlook, they’re excited about what they’re doing, and they know that they’re investing their time in something that’s truly worthwhile. In short, motivated people enjoy their jobs and perform well.

All effective leaders want their organizations to be filled with people in this state of mind. That’s why it’s vital that you, as a leader and manager, keep your team feeling motivated and inspired. But of course, this can be easier said than done!

In this PROGRAM, we’ll go over the key strategies and tools that you can use to help your people stay enthusiastic about their work.

 How Will You Benefit

At the end of the training program, participants will be able to:

  • Provide techniques to help the participant develop good attitude.
  • Provide techniques to help participant deal with stress
  • Helps participants to have a goal in life
  • Provide techniques to help the participant develop a positive mindset
  • Provide techniques to help the participant motivate themselves
  • Helps participants to understand performance and workplace expectations
  • Helps participants to see the value of working as a team
  • Helps participants to value and appreciate others

Who Should Attend

Manager, Head of Department / Division, Executive, Office Staffs and Supervisor

Methodology

This program is essentially Powerpoint presentation, Story telling, Exercises and Group activities

Module

  • DEVELOPING A POSITIVE ATTITUDE
  • DEALING WITH STRESS
  • DEVELOPING PERSONAL GOALS
  • DEVELOPING A POSITIVE MINDSET
  • MOTIVATING SELF
  • PERFORMANCE AND WORKPLACE EXPECTATIONS
  • TEAM WORK
  • HELPING OTHERS
  • TRANSFORMING OURSELVES AND OTHERS
Learn More

RM2,600.00 RM1,000.00

  • Availability: in stock
58%OFF
Professional Image and Grooming
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Professional Image and Grooming

RM2,600.00 RM1,100.00

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Professional Image and Grooming ,
 Professional-Image-and-Grooming-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

Looking good on the outside as well as possessing excellent etiquette and communication skills will not only attract people but opportunities to them like moths to a flame. In fact, these are the qualities that should be found and possessed by competent and dynamic professionals in the academic industry. Even though many colleges’ staffs have relaxed internal dress codes, it is most important for us to look after our appearance and also the way we conduct ourselves as to set excellent examples to fellow students. Nothing puts people off more than having bad manners and looking unkempt especially when we are talking about building students, the future leaders!

The good news is, we can be trained to develop these good qualities and put them into practice, thus enhancing the performance of our work, the quality of our daily interactions with people and consequently, the success rate in our daily lives will proceed to increase too. The possibilities are endless once you have acquired the essential skills and qualities.

Therefore, this intensive training programme is designed to develop competent and dynamic professionals that portray confidence in not only by the way we dress but also, on how we carry ourselves in front of people in formal and non-formal situations. In the end, the good image of the college will be raised as a whole! This includes everything to do with our total appearance, the way they communicate through our dressing, communication and body language.

 How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Project a confident personality, a professional image and mannerism that creates positive impressions with people
  • Practice high professionalism in matters regarding to work or people/students
  • Carry themselves well by living up to the college and students’ image
  • Create a pleasant and interesting learning environment for the academic industry

Who Should Attend

This program is suitable for Management Teams, Sales & Marketing Personnel/ Exes, Business Development Personnel/Execs, Administrative Execs, HR Execs, Secretaries and PAs, Front Liners etc.

Methodology

This unconventional seminar is structured to be lively and interesting as we learn best in moments of enjoyment. It flows with participants’ needs and wants. Course methods will include video clips, demonstrations, role-plays, games and theory.

Module

  • PRESENTING YOU AT YOUR PERSONAL BEST
  • PROFESSIONAL VS PRO-FASHION-ABLE!
  • DRESS RIGHT LOOK SMART
  • MAKE-UP & GROOMING FOR THE PROFESSIONAL MEN & WOMEN
  • BE A MASTER OF BODY LANGUAGE (NON-VERBAL COMMUNICATION)
  • HOW TO BE A GOOD CONVERSATIONALIST
  • WALK THE TALK!
  • POWER UP, SPEAK UP
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RM2,600.00 RM1,100.00

  • Availability: in stock
54%OFF
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Creativity & Innovation At The Verge

RM2,600.00 RM1,200.00

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Creativity & Innovation At The Verge ,

Introduction

The future is something you create, not something that happens to you. – Joel Barker

Creativity and Innovation at the Verge – teaches you how to create your own future by finding your next innovation. Through stories and examples, you will learn how to combine your ideas with the ideas of others as you meet at the Verge.

Objective

Upon completion of this programme, the participants will be able to:

  • CREATIVITY
    • Create something altogether new. Use the course to encourage creativity, dreaming big, and pushing people out of their day-to-day thinking. Use the learning to discuss the importance of creating altogether new uses of what they are already doing.
  • RISK TAKING
    • Encourage you to take risks – it does not say hunker down and play it safe. Use the learning to show others how to take risks and look far outside of their comfort zone to find new ideas.
  • LEADERSHIP
    • Be imaginative leader. Encourage you to see the value of building a diverse team of people with different ways of thinking and solving problems. Recognize that the best ideas often come from the most unexpected sources.
  • COMMUNICATION
    • Able to confidently talk about new ideas. It is easy to say, “No, that won’t work.” Use the learning to move away from this negative reaction and instead, appreciate the value of different and new ideas. Help others to understand how innovations create new options that can broaden the marketplace.
  • INNOVATION
    • Find the future by exploring in places you usually ignore.

Who Should Attend

This program is suitable for Executives/Supervisors/Officers.

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Module

  • INTRODUCTION: A FAST AND LOOSE HISTORY OF CREATIVITY AND INNOVATION – CONCEPTS AND ITS BENEFITS
    • Use All The Lessons From The Past To Shape Our Future Creativity
  • CREATIVITY AND YOU
    • Examine The Way People Think About Creativity And What It Means For Personal Effectiveness. Harness The Power Of Business Creativity To Move Forward. How to Tackle the Problem of Idea Killers.
  • GET OUT OF YOUR RUT AND FIND YOUR GROOVE
    • Ideas Are Everywhere. Examine A Host Of Tools And Their Application. Think About Each Tool In The Larger Context Of The Business Challenges They Are Currently Facing
  • TURNING ON THE TAP FOR FLOW OF IDEAS
    • Explores Additional Tools YOU Can Use To Generate Ideas And Solve Problems. Includes Actions You Can Take To Incorporate Creativity Into Your Daily Routine For The Rest Of Your Life
  • HARNESSING CHAOS: PROCESS TOOLS
    • Process Is What Determines “How We Do Things Around Here,” And That Includes How We Generate, Incubate, Grow, Encourage, And Implement New Ideas. Here You Explore Process Tools, Traps, And Techniques For Keeping The Idea Process On Track
  • COMMUNICATE! TOOLS TO USE FOR BUY-IN
    • If Creativity Is The Fuel That Makes Innovation Go, Then Communication Is The Oil That Keeps It From Grinding To A Halt. Importance of Audience Analysis and Selling Ideas
  • LEADING INNOVATION
    • Making Sure That Leaders (Both Formal and Informal) Encourage Innovation and Creativity. Specific Problems to Watch For and Solutions for Combating Them
  • TACTICS OF INNOVATION:
    • An INNOVATION – Introduction of That Idea to Its Users. In Innovation It’s The User That Becomes Important. For Buy-In Success The Innovator Must Tailor His Presentation To His Audience
  • INNOVATION AT THE VERGE
    • The Verge: It Is Where Something And Something Different Meet.
    • See How Differences Come Together To Trigger New Ideas – New Combinations Of Elements – New Partnerships
  • APPLICATION EXERCISE
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RM2,600.00 RM1,200.00

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60%OFF
Total Productive Maintenance Training
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Total Productive Maintenance Training

RM2,600.00 RM1,050.00

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Total Productive Maintenance Training ,
 Total-Productive-Maintenance-Training-HRDF-Trainings

Introduction

This training will provide participants with a good knowledge of the concepts and practical approaches to plan and implement an effective Total Productive Maintenance program. It takes participants through the 8 Pillars of TPM requirements and TPM implementation roadmap in detail, identifies an action plan for effective implementation, monitors TPM programs for continuous improvement, reduces costs and eliminates waste. In addition, participants can identify production losses due to low overall equipment effectiveness (OEE) and establish an appropriate action plan for improvement.

 How Will You Benefit

The objective of this training is:-

  • To provide participants with the concepts of TPM program
  • To understand the 8 pillars of TPM
  • To aware of 7 steps in AM (Jishu Hozen)
  • To calculate OEE for TPM KPI

Who Should Attend

Senior management, factory managers, managers, engineers, maintenance and production professionals and other personnel who are responsible for the development and implementation of the maintenance management system and enhancing production capacities in the company.

Methodology

This stimulating program will maximize the understanding and learning through explanations, tutoring, group case studies, group presentations, practical site inspection and written tests.

Module

  • INTRODUCTION
    • Defining the Improvement Philosophies and Relevance to TPM’s
    • History and Development of TPM
    • Objectives and Benefits of TPM Program
  • 8 PILLARS OF TPM EXPOUNDED IN DETAILS
    • Focused Improvement (Kobetsu Kaizen)
    • Autonomous Maintenance (Jishu Hozen)
    • Planned Maintenance
    • Training
    • Early Equipment Management – Spare Parts Control
    • Quality Maintenance
    • Office TPM
    • Safety and Health Management
  • OEE CALCULATION
    • Equipment Losses and Breakdown Management
    • Measure of Machine Productivity
      • 8 Major Equipment Losses and Overall Equipment Effectiveness
  • TPM IMPLEMENTATION
    • Gantt Chart Schedule – TPM Implementation Roadmap
    • 3 Phases and 12 Steps of TPM Implementation
      • Phase 1: Preparation for TPM
      • Phase 2: TPM Implementation
      • Phase 3: Stabilization
    • Improving Overall Equipment Effectiveness
    • Identify Action Plan to Eliminate Waste and Cost Reduction
    • Workshop, Exercise and Presentation
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RM2,600.00 RM1,050.00

  • Availability: in stock
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Root Cause Analysis Workshop
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Root Cause Analysis Workshop

RM2,600.00 RM1,050.00

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Root Cause Analysis Workshop ,
 Root-Cause-Analysis-Workshop-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

Every organization needs a strong team, but to be strong, employees need to have a solid knowledge in PROBLEM SOLVING, able to break it down into pieces and eliminate all ROOT CAUSES.

To err is human. So how do we prevent these human errors, and other factors, from transforming our products and services into defects, rejects and inaccuracies? POKA-YOKE (Error-Proofing) is a very good concept to have in mind when making decisions on corrective actions, so that it could help provide TOTAL PREVENTION.

 How Will You Benefit

At the end of the training program, participants will be able to:

  • Understand the concept of Quality & Lean Manufacturing
  • Understand the importance of correct brainstorming technique
  • Be able to generate ideas vigorously
  • Be able to brainstorm all the potential causes as thoroughly as possible
  • Be able to do verification of root causes
  • Be able to do RCA efficiently in order to understand the origin, or the roots, of a defect or problem.

Who Should Attend

This program is a must for managers, engineers, executives, supervisors, line leaders, and other front-line staff who wish to prevent re-occurrence of problem by first, understanding it at its roots and origin.

Methodology

This program is essentially:

  • Use of Creativity & Innovation
  • Class room spontaneous information / examples
  • Discussing true RCA from QCC projects of a National Champion team and others, and WHY they are very effective!
  • Group work / Brainstorming Sessions
  • Participative, interactive activities
  • Discussing participants own problems & experience
  • A blend of training techniques incorporating lectures and experiential learning
  • Language: Bahasa Malaysia & English

Module

  • CONCEPT OF QUALITY AND LEAN MANUFACTURING, AND RCA MAJOR ROLE IN
  • ANALYSIS OF POTENTIAL CAUSES
  • CONFIRMING ROOT CAUSES
  • INTRODUCTION TO POKA-YOKE SOLUTIONS
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RM2,600.00 RM1,050.00

  • Availability: in stock
35%OFF
Environmental Quality Act 1974, The Amendments And Subsidiary Legislation
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Environmental Quality Act 1974, The Amendments And Subsidiary Legislation

RM1,300.00 RM850.00

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Environmental Quality Act 1974, The Amendments And Subsidiary Legislation ,
 Environmental-Quality-Act-1974-The-Amendments-And-Subsidiary-Legislation-HRDF-TrainingsEnhancing-Your-Presentation-Skills-hrdf-trainings

Introduction

Environmental Quality Act is the main Act that govern environmental pollution control in Malaysia. It is essential for organization operating in Malaysia to have full understanding of the legal requirements in order to maintain compliance.

 How Will You Benefit

  • Understand the requirements of Environmental Quality Act 1974, the amendments and subsidiary legislation that are applicable to the organization
  • Understand the compliance obligations
  • Identify areas of non-compliance and initiate actions to comply

Who Should Attend

This program is suitable for Managers, Supervisors, Executives and Managers in an organization

Methodology

Participative and practical – Emphasizing learning through experience, both from structured activities: Group exercises, discussions and test

Module

  • INTRODUCTION
  • ENVIRONMENTAL QUALITY ACT 1974 AND THE AMENDMENTS
  • SUBSIDIARY LEGISLATION UNDER EQA
  • ENVIRONMENTAL MANAGEMENT SYSTEM AWARENESS
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RM1,300.00 RM850.00

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56%OFF
The Path To Successful Sales Fundamentals
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The Path To Successful Sales Fundamentals

RM2,600.00 RM1,150.00

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The Path To Successful Sales Fundamentals ,
 The-Path-To-Successful-Sales-Fundamentals-HRDF-Trainings

Introduction

Success can only be achieved if one has the right kind of mindset, skills and knowledge to work towards it. This course equips the participants with the necessary fundamental sales techniques required in their dealings with their customers.

How Will You Benefit

Upon completion of this program, participants will be able to:

  • Apply their fundamental sales techniques to boost their sales success rates
  • Adopt approaching customers as a trusted advisor, not just as a seller
  • Better prepare for the sales engagements and follow-up
  • Provide professional first impressions thus creating a better customer experience

Who Should Attend

  • This course is suitable for tenured (less than 3 months) Mid/Junior Sales Managers and Sales Executives, both inside and outside sales.
  • Level for Sales Executive and above

Methodology

This is a highly interactive training program, whereby participants are to gain from the learning points through role-plays, group and pairing activities.

Module

  • WHAT’S IN IT FOR ME? (WIIFM)
  • BE IN CUSTOMER’S SHOES
  • VALUE PROPOSITIONS
  • ELEVATOR PITCH!
  • SPIN SELLING
  • NEGOTIATION & OBJECTION HANDLING
  • CUSTOMER BUYING SIGNALS
  • CLOSING THE SALE
  • PROJECT PRESENTATION AND FEEDBACK
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RM2,600.00 RM1,150.00

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35%OFF
Maximize Sales Quickly With Digital Marketing
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Maximize Sales Quickly With Digital Marketing

RM1,300.00 RM850.00

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Maximize Sales Quickly With Digital Marketing ,
 Maximize-Sales-Quickly-With-Digital-Marketing-HRDF-Trainings

Introduction

Digital marketing is where marketing meets the internet and other forms of new media. It is also a trend affecting how business is conducted over the past few years.

Not many businesses have an effective strategy or plan to adapt to take advantage of this trend. This course will introduce how corporations can achieve the most profits by increasing sales and saving marketing costs with digital marketing.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the use of search engine optimization (SEO), online advertising and online PR approaches to build customer awareness.
  • Design a digital marketing plan to attract interested customers to website and manage online public relation.

Who Should Attend

  • This program is suitable for Sales engineer, Pre-Sales Consultant, Marketing manager, marketing executive, sales manager, business development, sales and marketing
  • Level for Executives and above

Methodology

This stimulating program will maximizes the understanding and learning through Multimedia presentation, Computer demonstration, Public speaking, Group activities, Case study and Q&A session
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RM1,300.00 RM850.00

  • Availability: in stock
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Magnetizing Sales
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Magnetizing Sales

RM2,600.00 RM1,000.00

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Magnetizing Sales ,
 Magnetizing-Sales-HRDF-Trainings

Introduction

As quoted by Sun Tzu ‘move swiftly to overcome resistance’. In selling that is interpreted as closing when you get a buying signal. Yet how many times have we heard the story about the sales person who is so excited about their products, and they get caught up in convincing the client of their buying decision by continuing to list the associated benefits thus missing the client’s buying signal only to lose the sale.

In addition, many sales people, especially those new to sales, often take it personally when a prospect says ‘NO’ and fail to persist with their prospecting efforts while others turn prospecting into stalking not knowing how to engage and attract a prospect effectively. Either way, these people are failing to favorably and persistently position themselves with prospects thus limiting their sales opportunities even further.

When a sales person stands in front of a potential customer, being prepared with product knowledge, pricing and a presentation can make all the difference in the world. For this reason, the sales training process is an important aspect in the world of sales. The better trained an individual is, the better he should be able to perform in the field. Thus, this 2 days sales training program not only is developed to provide all the necessary skill for a salesperson to excel in their field, but it also serves as a platform for a company to access the transfer of the knowledge of the participants, whilst assessing the key areas of improvements and the strengths of the participants upon completion of the training session.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Discover how to project the image that sells when they meet different customers/clients.
  • Learn on how to create collaborative communications focusing on client wants and needs.
  • Become better at leveraging relationships in the sales process.
  • Improve on the negotiation skill and at the same time learning how to become better a projecting self confidence
  • Learn the effective ways in handling objection and gaining the “yes” from prospects

Who Should Attend

This program is suitable for Sales & marketing Personnel

Methodology

This conventional seminar is structured to be lively and interesting as we learn the best in moments of enjoyment. It also flows with the participants’ needs and wants. The training methods we apply in our program are such as using the video clips, role-plays, demonstrations, games as well as lecturing.

Module

  • IMPRINTING YOURSELF ON A PERSON’S MIND IN 5 MINUTES OF LESS!
  • PRESENTING YOU AT YOUR PERSONAL BEST
  • USING NLP IN LOOKING GOOD & ATTRACTING SUCCESS
  • BUSINESS PROFESSIONAL 101: THE RIGHT STATEMENT EVERY TIME
  • MAKE-UP & GROOMING FOR THE PROFESSIONAL MEN & WOMEN
  • BUSINESS ETIQUETTE 101 – MANNERS REALLY DO MATTER!
  • BE A MASTER OF BODY LANGUAGE (NON-VERBAL COMMUNICATION)
  • RELATIONSHIP BUILDING
  • SELLING IT RIGHT!
  • DEALING WITH OBJECTIONS & REJECTIONS
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RM2,600.00 RM1,000.00

  • Availability: in stock

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