Introduction

Training has specific goals of improving one’s capability, capacity, productivity and performance. Training helps to enhance competency of employees which leads to overall ORGANIZATIONAL EXCELLENCE!

Competency Based Training Needs Analysis (CBTNA) is the initial stage in the training process. It involves a procedure to determine whether training is needed to address issues with regards to competency.

CBTNA looks at each aspect in an organization, a department, and a specific task or job requirements in order to identify the gaps. Once gaps are identified, a strategic and structured CBTNA system can be effective in identifying, planning, implementing and evaluating the effectiveness of each specified training.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

• Apply competency model to create, implement and maintain effective competency-based training in organizations
• Construct custom competency models for employee job performance.
• Create a competency-based training curriculum system
• Monitor, create and maintain the performance of competency-sbased training systems. Identify organizational issues currently influencing the company’s training needs
• Learn about the experiences and results achieved by other organizations which have created and implemented exemplary competency-based training with success

Who Should Attend

This program is suitable for Head of Departments, Training Managers & Executives, HR Managers & Executives, Entrepreneurs and Business Owners. All those who make decisions about training or are involved in analyzing, designing and implementing organizational training plans.

Methodology

The program will use a range of interactive activities – group and individual exercises, case studies and discussions. There will also be formal inputs of theory and models. The aim is to provide a focus for action that will maximize learning.

Module

• COMPETENCY PROFILING
  • Identifying Needed Competencies
  • Group Exercise: Conducting Competency Profiling Session
  • Identifying Current Competencies
  • Identifying Competencies Gap

• CREATING A COMPETENCY BASED CURRICULUM PLAN
  • Incorporating Key Business Themes
  • Designing Suitable Curriculum
• METHODS FOR DEVELOPING COMPETENCY MODELS
  • Conducting Organizational Analysis
  • Developing Competencies – Conceptual, Business, Interpersonal And Technical
• DESIGNING AND DEVELOPING COMPETENCY BASED LEARNING
  • Breakdown Of Curriculum Modules Into Subordinate Competencies And Job Behavior
  • Curriculum Buy-In
  • Curriculum Design Team
  • Implementation Issues

• EVALUATING THE PERFORMANCE OF THE COMPETENCY-BASED TRAINING PLAN
  • Reaction To The Program
  • Achievement Of Competencies
  • Application Of Competencies
  • Organizational Impact Of Competency Acquisition

Introduction

The Personal Data Protection Act 2010 came into force on 15 November 2013 and in essence seeks to regulate the processing of personal data of individuals involved in a commercial transaction setting by data users.

It maps out several protective measures to safeguard private and personal data of the consumers and individuals (data subjects).

Section 145 of the Personal Data Protection Act 2010 stated that all data users must comply with the provisions of this Act within three (3) months (February 15th 2014) from the date of coming into operation of this Act.

In this awareness program, we look at some of the key compliance issues surrounding data protection and the Personal Data Protection Act 2010. Noncompliance attracts hefty fines of up to RM500,000.00 per offence or a 3-year jail term or both. The people responsible will be HR Managers and equivalent, GMs, MDs, Directors, CEOs, as well as COOs.

How Will You Benefit

Upon completion of this programme, the participants will be able to:

• Gain awareness of the Personal Data Protection Act 2010 (the 7 principles)
• Register with the Data Protection Commission
• Gain understanding of the law related to consent from existing & future employees
• Undertake audit on employment, patient, customer, sales, vendor and other documentation, which requires changes under this Law
• Understand storage procedures of personal & private data (local & overseas)
• Draft Plans based on Checklist for Your Organization
• Draft Personal Data Protection Notice and Consent
• Customize the documentation to reflect the current law
• Receive guidance on the legal language used in the sections and the Notice
• Receive meticulous guidance and legal analysis on the use of the law to individual department’s operation to ensure there is no future breach occurs.

Who Should Attend

This program is suitable for General Managers, MDs, CEOs, COOs, Managers and all from HR, Finance, IT, Purchasing & Sales and all Staff handling Data.

Methodology

This stimulating program will maximize the understanding and learning through Lectures / Practical Work, Notes / Workshops and Post-Course Assessment.

Module

• INTRODUCTION
• HOW WILL YOU BENEFIT
• KEY CONTENTS
• WHO SHOULD ATTEND
• METHODOLOGY

Introduction

“The gem cannot be polished without friction, nor man perfected without trials.” ~ Chinese proverb~

In today’s competitive market, it is absolutely essential to systematically manage the performance of employees to make them as motivated and productive as possible. Any organisation that risks neglecting this important systematic review, is bound to fail when competing against those who use such optimisation.

It is well known that motivated staff not only work harder and longer, but are also much more likely to innovate and bring new ideas than others. Innovative companies are much more competitive and can handle bigger challenges swiftly and come out stronger than their competitors.

To create a productive atmosphere, an organisation simply needs to respond to the needs of its staff. Understating what motivates employees and aligning it with organisation’s objectives is the essence of an effective performance management system. This system requires HR support, periodic appraisals and constructive coaching sessions.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Understand ways to sustain individual and team motivation
• Hold a constructive appraisal meeting that helps to motivate the appraisee and maximize information transfer
• Learn the tips of The Practical Coach
• Learn how to set boundaries and control your reactions to coworkers who cross those boundaries
• Regularly use the “Take 10 Check-in” to stay in touch with your team
• Define and put into practice “The Two Minute Challenge

Who Should Attend

This program is suitable for supervisors and manager

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities

Module

• PERFORMANCE MANAGEMENT
• APPRAISAL MEETINGS
• GOAL SETTING
• REWARDS
• COACHING

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Gain the ‘know-how’ on the effective applications of relevant act and regulations, which can be immediately applied to your day-to-day tasks.
• Benefit fully from our real-life case studies and reflective discussions and competency exercises.
• Understand the problems associated with wrongly defining or wrongly implementation of specific areas of the Act.
• Learn from other people’s mistakes made over the years, in just 2 days

Who Should Attend

• This program is suitable for Human Resources or Payroll Managers / Executives / Supervisors / Officers / Assistants, and all personnel involved in handling human resources matters and Salary administration & benefits.
• Level for Executives and above

Methodology

This course will be conducted via mini-lectures, discussion, exercise and case studies. The participants will be introduced to the problems solving approaches available during the course

Module

• INTRODUCTION AND DEFINITIONS
• WAGES
• OVERTIME PAYMENT AND CALCULATIONS
• WORKING HOURS
• TERMINATION OF EMPLOYMENT
• CASE STUDIES, COMPETENCY EXERCISES, QUESTIONS & ANSWERS
• EMPLOYEE PROVIDENT FUND (CRITICAL TOPICS WITH BM TRANSLATION)
• SOCSO (CRITICAL TOPICS WITH BM TRANSLATION)
• CASE STUDIES, COMPETENCY EXERCISES, QUESTIONS & ANSWERS